scholarly journals The Influence of Trust in Traditional Contracting: Investigating the "Lived Experience" of Stakeholders

2015 ◽  
Vol 15 (2) ◽  
pp. 81-101 ◽  
Author(s):  
Scott Strahorn ◽  
Thayaparan Gajendran ◽  
Graham Brewer

The traditional procurement approach is ever-present within the construction industry. With fundamental design principles founded on definitive risk allocation, this transactional based approach fails to acknowledge or foster the cooperative relationships considered to be vital to the success of any project. Contractual design encourages stakeholders to defend their own individual interest to the likely detriment of project objectives. These failings are not disputed, however, given that trust is a fundamental requirement for human interaction the influence of trust is potentially important in terms of stakeholder relationships and ultimate project success. Trust is therefore examined within this context. A conceptual framework of trust is presented and subsequently used to code and analyse detailed, semi-structured interviews with multiple stakeholders from different projects. Using a phenomenological investigation of trust via the lived experiences of multiple practitioners, issues pertaining to the formation and maintenance of trust within traditionally procured construction projects are examined. Trust was found to be integral to the lived experiences of practitioners, with both good and bad relationships evident within the constructs of traditional procurement mechanisms. In this regard, individual personalities were considered significant, along with appropriate risk identification and management. Communication, particularly of an informal nature, was also highlighted. A greater emphasis on project team selection during the initial stages of a project would therefore be beneficial, as would careful consideration of the allocation of risk. Contract design would also be enhanced through prescriptive protocols for developing and maintaining trust, along with mandated mechanisms for informal communication, particularly when responding to negative events. A greater understanding regarding the consequences of lost trust and the intricacies of trust repair would also be of value.   

2020 ◽  
pp. 147332502091774
Author(s):  
Fiona Buchanan ◽  
Nicole T Moulding

Background If women’s use of agency to protect their children from domestic abuse is considered at all, it is usually in terms of women staying or leaving abusive partners. Elsewhere women’s mothering, when they are enduring domestic abuse, is viewed from a perspective that focuses on finding deficits by observation and categorising the relationship between them and their children. Objective The study, which informs this article, looked to the lived experiences of women who had mothered while enduring domestic abuse to better understand their thoughts, feelings and actions during that time. Participants and methods The qualitative study considers the lived experience of 16 women, residing in South Australia, who raised young children while enduring domestic abuse. Semi-structured interviews followed by focus groups, which utilised creative methodologies were employed to collect data. Results The study casts light on myriad ways that women exercise agency to protect their children. When lived experiences inform our understanding, it becomes clear that many women enduring domestic abuse exercise their agency to protect their children. Conclusion We posit that, if agency is not a focus of enquiry it is overlooked by social workers focusing on deficits when considering mothering in domestic abuse. Too often, women are perceived solely as passive victims, unable or unwilling to protect vulnerable children. Yet important strategies to enable empowerment of both women and children are uncovered if social workers acknowledge and work with women and children to focus on the ways women exercise agency to protect.


2017 ◽  
Vol 7 (3) ◽  
pp. 313-329 ◽  
Author(s):  
Nayanthara De Silva ◽  
R.P.N.P. Weerasinghe ◽  
H.W.N. Madhusanka ◽  
Mohan Kumaraswamy

Purpose A case is made for developing “Relationally Integrated Value Networks for Total Facilities Management” (RIVANS-TFM) by synergistically connecting significant stakeholders of the project management (PM) and facilities management (FM) phases to deliver substantially better value for the end users of built infrastructure. The paper aims to discuss these issues. Design/methodology/approach A structured questionnaire survey enabled identification of typically significant stakeholders in the PM and FM phases. In total, 14 key stakeholders were identified through t-test analysis in this Sri Lankan study. Semi-structured interviews unveiled relationships among the aforementioned stakeholders and the findings were used to develop the “required” RIVANS-TFM, as well as the “existing” RIVANS-TFM, using the UCINET social network analysis software package. Social network theory of relationships was applied to analyze the networks in terms of “Structural Holes” or missing links and “Brokerage Potentials.” Findings Structural holes analysis highlighted the existing setup to be more vulnerable to missing links than the “required”/targeted setup. Furthermore, brokerage potentials analysis revealed that owners, project managers, facility managers, maintenance engineers, main contractors, designers, principal consultants, and other specialist consultants can act as “brokers” to bridge the gaps or minimize structural holes, thereby uplifting and reinforcing the existing network to deliver better performance and value in TFM. Originality/value By revealing existing and required levels of integration of each stakeholder in RIVANS-TFM, clients are provided a great opportunity to identify the stakeholders who should be engaged more, or less – in order to best achieve clients’ long-term aspirations and project objectives. Furthermore, the findings also indicate appropriate levels of stakeholder relationships to target, in order to maintain efficient flows of information, material and services in the supply chains while enhancing TFM life-cycle values.


Author(s):  
Helen Johnson

Dementia is arguably one of the biggest challenges facing society today, impacting millions of people worldwide. Nonetheless, there is only a relatively small body of research exploring what it is like to live with dementia from the perspectives of people who have this condition. This is partly because of the (implicit or explicit) belief that people with dementia lack insight into their condition and cannot talk about their experiences clearly. In this article, I argue that such beliefs are typically both erroneous and unhelpful, and that there is great value in seeking to illuminate the lived experiences of people with dementia. I present an interpretative phenomenological analysis of data from semi-structured interviews with six participants who had moderate dementia. I elicit five themes from this analytic process, and discuss the three most prominent here: awareness and understanding of dementia, clarity and confusion, and social support and relationships. I mobilise these themes to narrate the lived experiences of people with dementia, demonstrating their awareness both of the difficulties presented by dementia and of the negative perceptions of others.


2019 ◽  
Vol 27 (7) ◽  
pp. 427-433 ◽  
Author(s):  
Fiona Johnson ◽  
Jaqui Hewitt-Taylor ◽  
Elizabeth Norton

Background Smoking tobacco during pregnancy can lead to adverse pregnancy and child health outcomes. Aim To gain insight of smoking during pregnancy from young pregnant women's lived experience. Method A descriptive phenomenological approach was used. Semi-structured interviews were conducted with five women aged 18-20 years who had smoked tobacco during pregnancy. Findings Themes that emerged from the data were related to culture and routine, psychological wellbeing, self-efficacy, public opinion, recognition of harm, whom they spoke to about smoking, and the approaches that helped behaviour change. Conclusions Midwives were seen as the trusted health professional by the young women and a non-judgemental approach was valued to promote self-efficacy. Smoking cessation services were not recognised as beneficial, and cutting down, rather than using nicotine replacement therapy or e-cigarettes, was preferred.


2009 ◽  
Vol 13 (2) ◽  
pp. 87-102 ◽  
Author(s):  
B.A.K.S Perera

Risk is an unavoidable phenomenon in construction projects. Proper risk allocation in construction contracts has therefore come to assume prominence because risk identification and risk allocation have a clear bearing on risk handling decisions. The proper management of risks requires that they be identified and allocated in a well‐defined manner. This can only be achieved if contracting parties comprehend their risk responsibilities, risk event conditions, and risk handling capabilities. This research aims at identifying the risk responsibilities of contractual parties in order to improve their risk handling strategies with regard to Sri Lankan road projects. Semi‐structured interviews were used for the primary data collection. This was complemented with documentary evidence. The results show that road construction projects in Sri Lanka are exposed to many risk sources while most risks are borne by parties who were assigned with risks via contract clauses. However, parties not allocated with risks too happened to bear the consequences of such risks. Therefore, it is concluded that there is no one best way to respond to a risk and that different risk handling strategies should be adopted in order to deal effectively with risks. Santruka Rizika ‐ neišvengiamas statybu projektu reiškinys. Todel svarbus tapo tinkamas rizikos paskirstymas statybu rangos sutartyse, nes rizikos nustatymas ir rizikos paskirstymas daro akivaizdžia itaka rizikos valdymo sprendimams. Norint gerai valdyti rizika, reikia ja nustatyti ir tinkamai paskirstyti. Tai imanoma tik tuomet, jei sutarties šalys supranta savo atsakomybe už rizika, rizikos atveju salygas ir rizikos valdymo galimybes. Šiame tyrime, siekiant pagerinti sutarties šaliu rizikos valdymo strategijas, meginama nustatyti, kokia atsakomybe už rizika prisiima sutarties šalys pagal Šri Lankos keliu tiesimo projektus. Pirminiai duomenys surinkti iš pusiau struktūriniu interviu. Jie papildyti dokumentiniais irodymais. Iš rezultatu aiškeja, kad keliu tiesimo projektai Šri Lankoje imlūs daugybei rizikos šaltiniu, o daugeli rizikos rūšiu prisiima šalys, kurioms rizika priskiria sutarties nuostatos. Tačiau šalys, kurioms rizika nera priskirta, kartais irgi patiria tokios rizikos pasekmiu. Todel daroma išvada, kad nera vieno geriausio būdo reaguoti i rizika ir kad reikia taikyti ivairias rizikos valdymo strategijas, siekiant efektyviai spresti rizikos situacijas.


2021 ◽  
Vol 33 (2) ◽  
Author(s):  
Rachel Victoria Jowett ◽  
Michael Dale ◽  
Lareen Cooper

INTRODUCTION: The New Zealand government’s health surveys consistently identify that alcohol and other drug (AOD) addiction is an issue for New Zealanders. However, there is a lack of qualitative research on the lived experiences of health and social service professionals who have previous or current experience of AOD addiction in Aotearoa New Zealand.METHODS: A constructivist approach was utilised, semi-structured interviews were conducted, and subsequent thematic analysis identified themes highlighting what contributed, and created barriers to, participants’ successful AOD addiction recovery.FINDINGS: Identification of nine themes illustrated that the barriers to AOD addiction recovery in Aotearoa New Zealand experienced by the research participants were systemic and preventable.CONCLUSIONS: The recommendation of this research is that the lived experience of people who have experienced AOD addiction in Aotearoa New Zealand is better utilised in order to mitigate, and enhance, identified barriers, and contributors to, successful AOD addiction recovery.


2018 ◽  
Vol 2 (2) ◽  
pp. 1-7
Author(s):  
Adrian A. Moreno ◽  
Julius C. Dano

Following ostomy surgery, patients experience overwhelming changes which often affect their overall well-being (Ito et al., 2012). Surprisingly, there is paucity on the perceptions and views of clients with an ostomy in a Filipino understanding. A phenomenological lens anchored on the philosophy of Husserl was used to discover and describe the lived experience of clients with ostomy. Purposive-Snowball sampling was utilized in the study. Conversational, formal and semi-structured interviews were the methods used as means to unravel the experience of the participants. Data analysis was based on Colaizzi’s methodology. The whole process was based on the data, transcribed interviews, sorting, categorizations (cool analysis), categories as thematized (warm analysis) and a repertory grid or a dendrogram that paved the way to discovering the value of the lived experiences of clients with ostomy. The description of the experience revealed two major themes namely, the Dystopia experience that emanate from the participants’ negative perceptions of alienation, desolation and desperation. Moreover, the second theme is the Utopia experience that derives from the participants’ understanding of acceptance, gratitude, and enlightenment. It is imperative that there is a need to understand the perceptions of clients with ostomy to devise an appropriate plan of care that addresses the main goal of a healthy transition.


Author(s):  
Russell M. Harris ◽  
Russell A. Bors

We collected personal documents from various participants on the topic of "a personal experience in which you observed or experienced psychopathology." The protocols were "topical autobiographical" personal documents, which we analyzed using the procedures set forth by van Kaam, to describe—rather than attempting to explain—lived experiences. Subsequently, 15 protocols obtained from an undergraduate class in psychopathology at the University of Regina were analyzed. We feel that both the methodology used and our findings reveal a new way of viewing psychopathology, showing the inadequacy of reducing psychopathology to diagnostic labels. We found that the fullness of the pathological experience can only be understood through elucidating experienced interpersonal dynamics. Consequently, both an essential and a situational quality is evidenced, revealing the inadequacy of theories in which either the existence of psychopathology or its subjective character are denied.


2021 ◽  
Vol 21 (1) ◽  
Author(s):  
Nikolina Angelova ◽  
Louise Taylor ◽  
Lorna McKee ◽  
Naomi Fearns ◽  
Tracey Mitchell

Abstract Background Vaginal mesh implants are medical devices used in a number of operations to treat stress urinary incontinence and pelvic organ prolapse. Although many of these operations have delivered good outcomes, some women have experienced serious complications that have profoundly affected their quality of life. To ensure that evolving patient information is up-to-date, accurate and appropriate, the Transvaginal Mesh Oversight Group ‘user-tested’ a newly developed Scottish patient resource, the first to focus exclusively on the issue of complications. The aim of this research was to gather feedback on usability, content, language and presentation to inform the development of the resource from a user perspective. Methods The experience of using the patient resource was captured through semi-structured interviews that followed a ‘think-aloud’ protocol. The interviewer observed each participant as they went through the resource, asking questions and making field notes. Participants’ comments were then categorised using a validated model of user experience and subsequently analysed thematically. Results Thirteen people participated in the user testing interviews, including women with lived experience of mesh implants (n = 7), a convenience sample of staff working for Healthcare Improvement Scotland (n = 5) and a patient’s carer (n = 1). The majority of participants considered the resource as clear and helpful. Respondents reported that some presentational aspects promoted usability and understandability, including the use of a font that is easy to read, bullet lists, coloured headings and simple language. Barriers included the reliance on some technical language and an explicit anatomical diagram. Participants endorsed the valuable role of health professionals as co-mediators of patient information. Conclusions The findings illustrate the value of undertaking in-depth user-testing for patient information resources before their dissemination. The study highlighted how the direct guidance or navigation of a patient information resource by a health professional could increase its salience and accuracy of interpretation by patients, their families and carers. These insights may also be useful to other developers in improving patient information.


Author(s):  
Chia-Hui Yu ◽  
Chu-Yu Huang ◽  
Nai-Ying Ko ◽  
Heng-Hsin Tung ◽  
Hui-Man Huang ◽  
...  

People living with HIV (PLWH) face social stigma which makes disclosure of HIV status difficult. The purpose of this descriptive qualitative study was to understand the lived experiences of stigmatization in the process of disease disclosure among PLWH in Taiwan. Analysis of the semi-structured interviews from 19 PLWH in Taiwan revealed two phases and six themes. Phase one “experiences before disclosure” involved three themes: “Struggles under the pressure of concealing the HIV Status,” “Torn between fear of unemployment/isolation and desire to protect closed ones,” and “Being forced to disclose the HIV status.” Phase two “experiences after disclosure” included three themes: “Receiving special considerations and requirements from school or work,” “Receiving differential treatments in life and when seeking medical care,” and “Stress relief and restart.” Healthcare professionals need to assess stigmatization in PLWH and develop individualized approaches to assist with the disease disclosure process.


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