A FRAMEWORK IN DEVELOPING A CITIZEN-CENTERED SMART CITY MOBILE APPLICATION AS A PLATFORM FOR DIGITAL PARTICIPATION IN ILOILO CITY

Abstract. ICT is one of the technological enablers of a smart city which facilitates the developments in various sectors of the community such as in governance, transportation, education, safety, tourism, and communication. Development of smartphone applications have directly contributed to areas of smart living, smart people, smart governance, and smart mobility as it provides several features catering digital services in the city and flexible utilization of the city services. However, smart city development is not merely the creation of digital services for the citizens but instead involves a two-way communication between the government and citizen’s collaborative processes and digital participation. The purpose of this paper is to provide a framework for a mobile tool wherein people can easily access the most essential everyday city services and in the same manner provide the city authorities to gather relevant information from the application through review of literature and other relevant documents.

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SMART CITY DEVELOPMENT, URBAN GOVERNANCE AND AFFORDABLE HOUSING IN LAGOS NIGERIA

Caleb Journal of Social and Management Science ◽

10.26772/cjsms2021060103 ◽

2021 ◽

Vol 06 (01) ◽

pp. 51-69

Author(s):

Christian Odefadehan ◽

Keyword(s):

State Government ◽

Affordable Housing ◽

Smart City ◽

Urban Governance ◽

Low Cost ◽

Economic Capital ◽

City Development ◽

Secondary Sources ◽

The Government ◽

The City

Smart city is a major discussion in metropolitan planning and governance as it involves using technology to create livable spaces for the present and the future; it also considers issues of mobility, governance, economy and energy production. The innovation of smart city initiative can be beneficial to urban planning and policies for house provision. The housing challenge is a prominent issue in Lagos, the economic capital of Nigeria with more than 20 million inhabitants. Despite the attempts by the Lagos state government to create low-cost housing for citizens living and working in the city, there are still enormously high housing deficits because of the city’s overpopulation and limited resources. The city still lacks adequate infrastructures for mobility, networking and affordable housing as some people come from other states to work in the state; this has increased the urban carbon emissions. Yet, emerging discourses on housing infrastructure have rarely engaged the smart city question in urban governance of Lagos. Although there is a plethora of literature interrogating urbanization processes and housing, there are feeble attempts at explaining the notion of the smart city as the panacea for infrastructural inadequacies and urban development. This research examines the concept of smart city and its implication for urban governance structures and affordable housing in Lagos, drawing information and data from interviews and relevant secondary sources. The relevance of this study is to the government, private sector and architectural community is formulating policies through the application of the smart city concept in a megacity in a developing country like Lagos.

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A City for Smart Technology Transformation

10.4018/978-1-6684-3509-0.ch005 ◽

2022 ◽

pp. 130-150

Keyword(s):

Smart City ◽

Smart Cities ◽

City Government ◽

City Development ◽

City Governments ◽

Strategic Goals ◽

The Government ◽

Smart Technologies ◽

Technology Transformation ◽

The City

The main purpose of this chapter is to present how a smart city is governed, managed, and operated. It describes smart city governance and identifies the special relation the government of the city would have with the citizens as well as communities. In addition, governance considerations related to operations are described, including critical city government challenges. The second important topic in this chapter is the City-Citizens Relations highlighting urban growth, needed investments, and role of smart technologies in the city development. In addition, other issues include strategic goals of smart cities, strategic framework for city governments, and financing smart city projects.

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Feasibility of Innovative Smart Mobility Solutions: A Case Study for Vaasa

World Electric Vehicle Journal ◽

10.3390/wevj12040188 ◽

2021 ◽

Vol 12 (4) ◽

pp. 188

Author(s):

Tomi Paalosmaa ◽

Miadreza Shafie-khah

Keyword(s):

Second Life ◽

Smart City ◽

Smart Cities ◽

City Development ◽

Sustainable Mobility ◽

Horizon 2020 ◽

Vehicle To Grid ◽

Carbon Neutrality ◽

Smart Mobility ◽

The City

The global trend of urbanization and growing environmental awareness have risen concerns and demands to develop cities to become smarter. There is a grave need for ambitious sustainability strategies and projects, which can aid cities intelligently and comprehensively in this task. European Union (EU) launched 2014 the Horizon 2020 program (aka Horizon Europe), aiming to encourage the EU nations and their cities to take action to reach carbon neutrality through projects striving to smart city development. By promoting innovative, efficient, far-reaching, and replicable solutions, from the fields of smart energy production and consumption, traffic and mobility, digitalization and information communication technology, and citizen engagement, the objectives of the smart city strategies can be achieved. Horizon 2020 funded IRIS Smart Cities project was launched in 2017. One of the follower cities in the project has been the City of Vaasa in Finland. Vaasa’s climate objective is to reach carbon neutrality by 2030. In order to achieve this goal, the city has taken several decisive measures to enhance de-carbonization during recent years. One essential target for de-carbonization activities has been traffic and mobility. The primary purpose of the research conducted was to study the smart mobility, vehicle-to-grid (V2G), and second life battery solutions in the IRIS Smart Cities project, demonstrated first by the Lighthouse cities and then to be replicated in the City of Vaasa. The aim was to study which importance and prioritization these particular integrated solutions would receive in the City of Vaasa’s replication plan led by the City of Vaasa’s IRIS project task team of 12 experts, with the contribution of the key partners and stakeholders. Additionally, the aim was to study the potential of the integrated solutions in question to be eventually implemented in the Vaasa environment, and the benefit for the city’s ultimate strategy to reach carbon neutrality by 2030. The secondary object was to study the solutions’ compatibility with the IRIS lighthouse cities’ demonstrations and gathered joined experiences concerning the smart and sustainable mobility and vehicle-to-grid solutions, and utilization of 2nd life batteries. The results of the research indicated, that the innovative smart mobility solutions, including vehicle-to-grid and second life battery schemes, are highly relevant not only to the IRIS Lighthouse cities, but they also present good potential for the City of Vaasa in the long run, being compatible with the city’s climate and de-carbonization goals.

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Identification of e-Governance Indicators for Measuring Smart Governance in Bandung City

10.31227/osf.io/avbsu ◽

2019 ◽

Author(s):

Mochamad Yudha Febrianta ◽

Indrawati ◽

Husni Amani

Keyword(s):

Focus Group ◽

Smart City ◽

Good Governance ◽

Group Discussion ◽

City Government ◽

West Java ◽

The Government ◽

Smart Governance ◽

The Impact ◽

The City

Bandung became the center of urbanization in Indonesia, from 43 million people in West Java urbanization centered in the capital of West Java, namely the city of Bandung. The high level of urbanization becomes the main problem in Bandung; Problems arises, how to improve the service of Bandung City Government in managing and solving the issues arising from the impact of urbanization. Smart City is a solution to improve the function of Bandung City Government, especially in the field of Smart Governance to the Government of Bandung City Good Governance. To measure whether the city of Bandung has implemented Smart Governance required identification of dimensions and indicators that determine whether Bandung has implemented Smart Governance. Smart Governance dimensions and indicators are obtained from literature studies and then confirmed to respondents who have the expertise and having experience in the field of Smart City. The interview and focus group discussions conducted to the respondents, and the researcher will grasp the main variables and indicators which is coming up to determine whether Bandung City is implementing Smart Governance in proper ways. The new proposed model will come up from the interview and focus group discussion result. Also, there will be statements in measuring the readiness of Smart Governance implementation in Bandung or other cities.

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Successful collaboration between smart city consortium and Hong Kong Government in Covid-19 dashboard: the case of leadership in practice

International Journal of Organizational Analysis ◽

10.1108/ijoa-01-2021-2604 ◽

2021 ◽

Vol ahead-of-print (ahead-of-print) ◽

Author(s):

Daniel Jung Yue Chun ◽

Wahid Abdul Nabsiah ◽

Cheng Ling Tan

Keyword(s):

Hong Kong ◽

Smart City ◽

Third Party ◽

City Development ◽

Structured Interviews ◽

Content Type ◽

Non Profit ◽

Mass Collaboration ◽

The Government

Purpose This paper aims to discover why such a public partnership project had been successful with a non-profit third-party alliance such as a smart city consortium (SCC) promoting smart city development. Design/methodology/approach This descriptive case study is primarily based on analysing data collected from various texts, public statements, media interviews and three semi-structured interviews with key members involved in the Covid-19 dashboard project. Findings The data and analysis reviews that both interpersonal and interorganisational trust, dedication and proactiveness of the leaders at SCC were major contributing factors to why SCC was able to partner with the Hong Kong Government in the Covid-19 dashboard in the first place and that the success was also a direct outcome of effective mass collaborative knowledge management activities. Research limitations/implications The research in leadership attributes and activities in the non-profit alliance has been few and this collaborative partnership between the alliance and the government is an example of the importance of further research in smart city leadership. Practical implications In deploying projects for mass collaboration and knowledge sharing in smart city development (which is multi-disciplinary in nature). there are still many new and evolving organisational practices and leadership matters that many business leaders and city managers can learn from. Social implications Smart city development projects involve the notion of sharing data in an open environment enabled by software and mediating tools. Successful projects such as this Hong Kong Covid-19 dashboard which serves a diverse audience can further promote the importance of an open data policy regime for the benefit of the public. Originality/value This case study covers a highly original and unique case study with the leaders at the SCC and representatives from the Hong Kong Government.

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Perancangan Kawasan Perkotaan Di Pulau Bali Sebagai Konektivitas Industri Pariwisata Yang Terintegrasi Pada Sistem ‘’Smart City Development’’

Jurnal Ilmiah Vastuwidya ◽

10.47532/jiv.v2i1.80 ◽

2020 ◽

Vol 2 (1) ◽

pp. 93-97

Author(s):

I Made Agus Mahendra

Keyword(s):

Smart City ◽

Urban Areas ◽

Spatial Vision ◽

Development Planning ◽

Tourism Industry ◽

City Development ◽

City Region ◽

Environmental Goals ◽

Almost All ◽

The City

City Development Planning can be described as a decision-making process to realize economic, social, cultural and environmental goals through the development of a spatial vision, strategies and plans, and the application of a set of policy principles, tools, institutional participatory mechanisms, and regulatory procedures. Connectivity between cities is needed for a Bali island which is the best tourism destination in Indonesia. Good connectivity between cities can contribute greatly to tourism destinations in each city / region. In the future it will be a great work if the development of urban areas on the island of Bali is the integrated tourism industry path connectivity in the Smart City Development system. Smart city is a dream of almost all countries in the world both in the provincial and urban spheres. With Smart City, various kinds of data and information located in every corner of the city can be collected through sensors installed in every corner of the city, analyzed with smart applications, then presented according to user needs through applications that can be accessed by various types of gadgets. Through the gadget, users can also interactively become data sources, they send information to data centers for consumption by other users.

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A SMART CITY APPLICATION VALUE PROPOSITION REALITY CHECK AND CHALLENGES: THE CASE OF MOBILE APPLICATION FOR LOCAL TAX INFORMATION AND PAYMENT

The International Journal of Accounting and Business Society ◽

10.21776/ub.ijabs.2019.27.3.2 ◽

2019 ◽

Vol 27 (3) ◽

pp. 12-27

Author(s):

Brilliyanes Sanawiri ◽

Rosalita Agusti

Keyword(s):

Qualitative Study ◽

Smart City ◽

Mobile Application ◽

City Government ◽

Value Proposition ◽

Reality Check ◽

Future Challenges ◽

The City ◽

Paper Address ◽

Qualitative Dimension

This paper address the problem and challenges of the smart city application in the field of tax service. The smart city application for local tax information and payment or namely the SAMPADE App is an innovative service provided by the city government of Malang, Indonesia. The four elements of value proposition and seven smart city framework dimensions were employed to evaluate the Smart City app of SAMPADE. A qualitative study was used by interviewing users and stakeholders of the mobile application. The study indicate that all four elements of the value proposition were currently perceived useful, however improving the performance and reliability of the apps requires further developments. The main contribution of this paper is the qualitative dimension of the concept of the value proposition and the smart city framework used to evaluate the smart city app. Future challenges and recommendation are also presented in this paper as part of the broader exercise for policymakers in developing the smart city app for local tax information and payment.

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Applying Lapor Sleman to Increase Public Participation

ARISTO ◽

10.24269/ars.v9i2.2057 ◽

2020 ◽

Vol 9 (2) ◽

Author(s):

Norma Sartika Dewi ◽

Awang Darumurti ◽

Eko Priyo Purnomo

Keyword(s):

Public Participation ◽

Citizen Participation ◽

Community Involvement ◽

Smart Environment ◽

Community Activities ◽

Technological Developments ◽

One Step ◽

Smart Mobility ◽

The Government ◽

Smart Governance

This paper aims to analyze the utilizing Lapor Sleman as smart governance to increase public participation year 2018. Smart economy, smart governance, smart environment, smart people, smart mobility, and smart living are currently an innovations that continue to be developed in Indonesia as one step in applying technology to a broader sector. Smart governance became one of the important component among the six characteristics of smart city. Smart governance consists of aspects that encourage citizen participation in decision making and transparent governance. Collaboration between community and government, and the community involvement in giving advice and criticism of the government’s performance became the main things in smart governance. Lapor Sleman is existed as one of the manifestations of smart regency to improve public services by following the dynamics of people's lives, technological developments and communication.This research used exploratory descriptive qualitative method.The results of the study reveals the utilization of Lapor Sleman is expected to be able to support community activities in reporting and complaints and assisting the government in developing Sleman Regency. In spite of that, there are still many problems occuring in the use of lapor sleman.

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City Data Plan: The Conceptualisation of a Policy Instrument for Data Governance in Smart Cities

Urban Science ◽

10.3390/urbansci3030091 ◽

2019 ◽

Vol 3 (3) ◽

pp. 91

Author(s):

Lucia Lupi

Keyword(s):

Smart City ◽

Smart Cities ◽

Methodological Approach ◽

Policy Instrument ◽

City Development ◽

Data Governance ◽

Analytic Process ◽

Development Goals ◽

Multi Stakeholder ◽

The City

This paper presents the conceptualisation of the City Data Plan, a data governance policy instrument intended to connect the production and use of urban data in a comprehensive and evolutive long-term strategy aligned with city development goals. The concept of the City Data Plan had been elaborated by taking into account current issues related to privacy and manipulation of data in smart city. The methodological approach adopted to define the nature of a City Data Plan is grounded on the conceptual and empirical parallelism with corporate data governance plans and general urban plans, respectively aimed to regulate decision-making powers and actions on data in enterprise contexts, and the interests of local stakeholders in the access and use of urban resources. The result of this analytic process is the formulation of the outline of a City Data Plan as a data governance policy instrument to support the iterative negotiation between the instances of data producers and data users for instantiating shared smart city visions. The conceptualisation of the City Data Plan includes a description of the multi-stakeholder organisational structures for the city data governance, cooperation protocols and decision areas, responsibilities assignments, components of the plan and its implementation mechanisms.

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Knowledge-Based Smart City Service System

Electronics ◽

10.3390/electronics9060965 ◽

2020 ◽

Vol 9 (6) ◽

pp. 965

Author(s):

Giuseppe D’Aniello ◽

Matteo Gaeta ◽

Francesco Orciuoli ◽

Giuseppe Sansonetti ◽

Francesca Sorgente

Keyword(s):

Information And Communication Technologies ◽

Situation Awareness ◽

Public Transportation ◽

Smart City ◽

Service System ◽

Decision Makers ◽

Knowledge Based ◽

The Government ◽

The Impact ◽

The City

A smart city can be defined as a city exploiting information and communication technologies to enhance the quality of life of its citizens by providing them with improved services while ensuring a conscious use of the available limited resources. This paper introduces a conceptual framework for the smart city, namely, the Smart City Service System. The framework proposes a vision of the smart city as a service system according to the principles of the Service-Dominant Logic and the service science theories. The rationale is that the services offered within the city can be improved and optimized via the exploitation of information shared by the citizens. The Smart City Service System is implemented as an ontology-based system that supports the decision-making processes at the government level through reasoning and inference processes, providing the decision-makers with a common operational picture of what is happening in the city. A case study related to the local public transportation service is proposed to demonstrate the feasibility and validity of the framework. An experimental evaluation using the Situation Awareness Global Assessment Technique (SAGAT) has been performed to measure the impact of the framework on the decision-makers’ level of situation awareness.

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