scholarly journals A SMART CITY APPLICATION VALUE PROPOSITION REALITY CHECK AND CHALLENGES: THE CASE OF MOBILE APPLICATION FOR LOCAL TAX INFORMATION AND PAYMENT

2019 ◽  
Vol 27 (3) ◽  
pp. 12-27
Author(s):  
Brilliyanes Sanawiri ◽  
Rosalita Agusti
Keyword(s):  
Qualitative Study ◽  
Smart City ◽  
Mobile Application ◽  
City Government ◽  
Value Proposition ◽  
Reality Check ◽  
Future Challenges ◽  
The City ◽  
Paper Address ◽  
Qualitative Dimension

This paper address the problem and challenges of the smart city application in the field of tax service. The smart city application for local tax information and payment or namely the SAMPADE App is an innovative service provided by the city government of Malang, Indonesia. The four elements of value proposition and seven smart city framework dimensions were employed to evaluate the Smart City app of SAMPADE. A qualitative study was used by interviewing users and stakeholders of the mobile application. The study indicate that all four elements of the value proposition were currently perceived useful, however improving the performance and reliability of the apps requires further developments. The main contribution of this paper is the qualitative dimension of the concept of the value proposition and the smart city framework used to evaluate the smart city app. Future challenges and recommendation are also presented in this paper as part of the broader exercise for policymakers in developing the smart city app for local tax information and payment.

YOUTH EXPECTATIONS OF SMART CITY LIVING: AN IMPORTANCE- PERFORMANCE ANALYSIS OF YOUNG RESIDENTS’ PERSPECTIVES OF CITY GOVERNMENT

2017 ◽  
Vol 14 (1) ◽  
pp. 118-128
Author(s):  
Jason Cohen ◽  
Judy Backhouse ◽  
Omar Ally
Keyword(s):  
Performance Analysis ◽  
Young People ◽  
Smart City ◽  
Smart Cities ◽  
City Government ◽  
Diagnostic Tools ◽  
City Management ◽  
Bottom Up ◽  
Starting Point ◽  
The City

Young people are important to cities, bringing skills and energy and contributing to economic activity. New technologies have led to the idea of a smart city as a framework for city management. Smart cities are developed from the top-down through government programmes, but also from the bottom-up by residents as technologies facilitate participation in developing new forms of city services. Young people are uniquely positioned to contribute to bottom-up smart city projects. Few diagnostic tools exist to guide city authorities on how to prioritise city service provision. A starting point is to understand how the youth value city services. This study surveys young people in Braamfontein, Johannesburg, and conducts an importance-performance analysis to identify which city services are well regarded and where the city should focus efforts and resources. The results show that Smart city initiatives that would most increase the satisfaction of youths in Braamfontein  include wireless connectivity, tools to track public transport  and  information  on city events. These  results  identify  city services that are valued by young people, highlighting services that young people could participate in providing. The importance-performance analysis can assist the city to direct effort and scarce resources effectively.

scholarly journals A FRAMEWORK IN DEVELOPING A CITIZEN-CENTERED SMART CITY MOBILE APPLICATION AS A PLATFORM FOR DIGITAL PARTICIPATION IN ILOILO CITY

2021 ◽  
Vol XLVI-4/W6-2021 ◽  
pp. 153-160
Author(s):  
J. Domingo ◽  
K. A. Cabello ◽  
G. A. Rufino ◽  
L. Hilario ◽  
M. J. Villanueva-Jerez ◽  
...  
Keyword(s):  
Smart City ◽  
Mobile Application ◽  
Relevant Information ◽  
City Development ◽  
Collaborative Processes ◽  
Digital Services ◽  
Smart Mobility ◽  
The Government ◽  
Smart Governance ◽  
The City

Abstract. ICT is one of the technological enablers of a smart city which facilitates the developments in various sectors of the community such as in governance, transportation, education, safety, tourism, and communication. Development of smartphone applications have directly contributed to areas of smart living, smart people, smart governance, and smart mobility as it provides several features catering digital services in the city and flexible utilization of the city services. However, smart city development is not merely the creation of digital services for the citizens but instead involves a two-way communication between the government and citizen’s collaborative processes and digital participation. The purpose of this paper is to provide a framework for a mobile tool wherein people can easily access the most essential everyday city services and in the same manner provide the city authorities to gather relevant information from the application through review of literature and other relevant documents.

A City for Smart Technology Transformation

2022 ◽  
pp. 130-150
Keyword(s):  
Smart City ◽  
Smart Cities ◽  
City Government ◽  
City Development ◽  
City Governments ◽  
Strategic Goals ◽  
The Government ◽  
Smart Technologies ◽  
Technology Transformation ◽  
The City

The main purpose of this chapter is to present how a smart city is governed, managed, and operated. It describes smart city governance and identifies the special relation the government of the city would have with the citizens as well as communities. In addition, governance considerations related to operations are described, including critical city government challenges. The second important topic in this chapter is the City-Citizens Relations highlighting urban growth, needed investments, and role of smart technologies in the city development. In addition, other issues include strategic goals of smart cities, strategic framework for city governments, and financing smart city projects.

Building Sound Foundations for Smart City Government

2014 ◽  
Vol 3 (4) ◽  
pp. 1-22 ◽  
Author(s):  
Hans Jochen Scholl ◽  
Marlen Jurisch ◽  
Helmut Krcmar ◽  
Margit C. Scholl
Keyword(s):  
Information And Communication Technologies ◽  
Smart City ◽  
Communication Technologies ◽  
City Government ◽  
Urban Spaces ◽  
City Governments ◽  
Academic Literature ◽  
Information And Communication ◽  
Institutional Architecture ◽  
The City

City governments around the world have increasingly engaged in “smart city” initiatives. Information and communication technologies (ICTs) are at the core of these initiatives. City governments appear to play important roles in making the urban spaces, in which they are embedded, more attractive, more competitive, more livable, and smarter. The authors interviewed City officials in Munich, Germany, and asked for the definitions of “smart city,” which they then compared to Munich's smart city-related program. While the practitioners' definitions differed in part from those in the academic literature, the smart city overhaul program at Munich city government had a direct relationship to the practitioners' understanding of smartness. The authors portray and discuss the City of Munich institutional architecture overhaul and its expected and realized benefits, and compare the results to those of an earlier study on the City of Seattle. Both city governments evidently pursue different approaches, the effectiveness of which can more readily be assessed only at a future point of the smart city evolution.

scholarly journals Praktik Paradiplomasi dalam Implementasi Kerjasama Smart City Pemerintah Kota Bandung dan Kota Seoul

PERSPEKTIF ◽  
2021 ◽  
Vol 10 (2) ◽  
pp. 569-577
Author(s):  
Renny Candradewi Puspitarini ◽  
Fahrisya Tiko Septiarika ◽  
Randy Bramastya
Keyword(s):  
Smart City ◽  
City Government ◽  
Quebec City ◽  
Policy Advocacy ◽  
Literature Study ◽  
Transnational Relations ◽  
Subnational Government ◽  
Secondary Information ◽  
The City ◽  
Smart Government

Paradiplomacy was popular in the early 1980s, when the Quebec City government strengthened cooperation with regional governments of other countries and other state actors in international relations. This phenomenon was studied in depth by diplomacy experts, namely Duchacek and Soldatos, which was later implemented in practice in transnational relations between countries in the world. The same thing was done by the city government of Bandung. The Bandung City Government undergoes the stages of smart collaboration formulation. An important process in paradiplomacy is the occurrence of communication contained in the policy advocacy process of the Seoul City government through the Knowledge Sharing Program (KSP) under the Ministry of Economy and Finance of South Korea. This study aims to see the Bandung City government as a subnational government entity conducting diplomacy outside the context of traditional diplomacy, namely paradiplomacy in implementing Smart City cooperation with the City of Seoul in 2016-2019. This research was conducted using a qualitative approach with literature study methods. The literature study method is useful for gathering secondary information needed to support findings in research. This study produces a map of cooperation between the City of Seoul and the City of Bandung which has not been discussed in a similar study using a paradiplomation framework that combines the concepts of Duchacek, Soldatos and Keohane. The cooperation map referred to is an in-depth explanation of the smart city of Bandung which includes Smart Branding, Smart Living, Smart Environment and Smart Government.

Business Models for Smart City Solutions

2021 ◽  
Vol 2 (2) ◽  
pp. 94-109
Author(s):  
Edoardo Croci ◽  
Tania Molteni
Keyword(s):  
Smart City ◽  
Business Models ◽  
City Government ◽  
Three Dimensions ◽  
Public And Private ◽  
Horizon 2020 ◽  
Depth Analysis ◽  
Private And Public ◽  
Private Actors ◽  
The City

Smart city business models identify the mechanisms through which a smart city solution or a combination of integrated solutions are able to create, deliver, and capture private and public value for society. This paper aims to identify the main archetypes of smart city business models in three sectors (energy, mobility, ICT) through an in-depth analysis of three city case studies: Valencia, Dresden, and Antalya (involved in the Horizon 2020 project “MAtchUP”). Cities' business models are analysed through a questionnaire-based survey, targeted to city government representatives and their technical partners. The paper develops a set of smart city business model archetypes, based on the roles and involvement of public and private actors in 1) funding, 2) asset ownership, and 3) operations of smart city solutions. These archetypes range from a model where the city government plays a prevalent role in all three dimensions to a model where private actors are more prevalent with several intermediate models.

scholarly journals PENGEMBANGAN APLIKASI E-REPORTING KERUSAKAN LAMPU JALAN BERBASIS MOBILE

2020 ◽  
Vol 5 (1) ◽  
pp. 59-69
Author(s):  
Susan Dian Purnamasari ◽  
Febriyanti Panjaitan
Keyword(s):  
Mobile Application ◽  
Development Process ◽  
Repair Process ◽  
City Government ◽  
Application Development ◽  
Street Lighting ◽  
The Public ◽  
Access Rights ◽  
The City ◽  
Beautiful City

Keindahan kota adalah salah satu prioritas pemerintah Kota Palembang dengan kehadiran Departemen Perumahan Umum dan Area Pemukiman yang menangani masalah tersebut. Untuk menciptakan kota yang indah, salah satu faktor utamanya adalah berfungsinya penerangan jalan umum (LPJU). namun masalah yang muncul adalah proses pemeliharaan penerangan jalan yang sering rusak, sehingga mengganggu keindahan kota. Sedangkan masalah ini dapat diatasi dengan melibatkan masyarakat dalam melaporkan kerusakan. untuk itu dalam penelitian ini proses pengembangan aplikasi mobile yang dapat digunakan untuk memberikan laporan kerusakan lampu jalan kepada pemerintah kota. Proses pengembangan aplikasi dilakukan dengan menggunakan metode prototype yang dimulai dari menentukan kebutuhan, membuat aplikasi prototipe dan mengevaluasi aplikasi. Aplikasi yang dihasilkan memiliki hak akses dari pelapor (komunitas), admin dan teknisi berbasis mobile. ketiga hak akses tersebut terkait dalam proses pelaporan sehingga penanganan kerusakan lampu jalan dapat dilakukan dengan benar. Aplikasi ini juga dapat memudahkan proses pelaporan kerusakan lampu jalan sehingga proses perbaikan dapat segera dilakukan.  The beauty of the city is one of the priorities of the city government of Palembang with the presence of the Department of Public Housing and Settlement Areas that handle the problem. To create a beautiful city, one of the main factors is the functioning of public street lighting (LPJU). but the problem that arises is the process of maintaining street lighting that is often damaged, thus disturbing the beauty of the city. While this problem can be overcome by involving the public in reporting damage. for that in this research the process of developing a mobile application that can be used to provide road lamp damage reports to the city government. The application development process is carried out using a prototype method that starts from determining needs, making prototype applications and evaluating applications. The resulting application has access rights from the reporter (community), admin and mobile-based technician. the three access rights are related in the reporting process so that the handling of damage to streetlights can be done properly. This application can also facilitate the process of reporting streetlamp damage so that the repair process can be done immediately

scholarly journals O PAPEL DOS RANKINGS URBANOS NA CONSTRUÇÃO DA PERCEPÇÃO SOBRE A INOVAÇÃO NAS CIDADES INTELIGENTES

2019 ◽  
Vol 7 (1) ◽  
pp. 119-134
Author(s):  
Giovana Goretti Almeida
Keyword(s):  
Qualitative Study ◽  
Smart City ◽  
Smart Cities ◽  
Urban Management ◽  
Empirical Observation ◽  
Municipal Management ◽  
The City

It is perceived in contemporary times the use of innumerable different rankings each with its different criteria and goals, varying according to the applied methodology, country, time, audience and other requirements, however every ranking seeks to validate something in relation to similar objects or themes. Thus, it is sought to understand the function of the rankings in what concerns to the perception about the construction of the concept of smart cities, positioning them as innovators, at the same time that they anchor them strategically in smart management. It is a qualitative study with bibliographical research on: smart cities, urban rankings, innovation and strategic urban management. It is a study of multiple cases of cities that occupy the first positions in the rankings on smart cities. The methodology uses the articulation between theory and empirical observation of three urban rankings in 2018: the CSC, the EIU and the CIMI. It is noted that the use of urban rankings are used strategically by municipal management, transforming, projecting and ambitioning that the city be perceived as an smart city.

scholarly journals The Concept of a Smart City Communication in the Form of an Urban Mobile Application

2021 ◽  
Vol 13 (17) ◽  
pp. 9703
Author(s):  
Patricia Janoskova ◽  
Katarina Repkova Stofkova ◽  
Martina Kovacikova ◽  
Jana Stofkova ◽  
Kristina Kovacikova
Keyword(s):  
User Interface ◽  
Information And Communication Technologies ◽  
Smart City ◽  
Interface Design ◽  
Mobile Application ◽  
Smart Cities ◽  
Living Standards ◽  
Gradual Improvement ◽  
Usability Tests ◽  
The City

The current state of technological progress offers extensive opportunities for the development of urban infrastructure and the construction of Smart Cities, but the city will only become intelligent if it raises the living standards of all citizens in it. The Smart City uses information and communication technologies to improve its functionality and long-term sustainability and to increase the living standards of its citizens. In this context, it is necessary to address the issue of mutual communication between the city and the citizen and its implementation. The aim of the paper is to design a suitable smart solution that would streamline two-way communication between the city and its citizens. This solution is an urban mobile application, which is also a simple and yet sufficiently effective solution for the transformation of cities into Smart Cities. The main benefit is the implementation of research assessing the requirements of the citizens of a particular city for the services and functions that the application should offer. After analysing the results, a specific urban application design was processed using User Interface and User Interface design. The proposal consists of seven consecutive phases. All phases were completed in solving the design and the result can be seen in the resulting interactive prototype, which was finally tested by authors and random users representing all age categories. The results of the prototype usability tests enabled a gradual improvement of the solution, which culminated in the confirmation of its effectiveness.

Building Sound Foundations for Smart City Government

2015 ◽  
pp. 1739-1760
Author(s):  
Hans J. ("Jochen") Scholl ◽  
Marlen Jurisch ◽  
Helmut Krcmar ◽  
Margit C. Scholl
Keyword(s):  
Information And Communication Technologies ◽  
Smart City ◽  
Direct Relationship ◽  
Communication Technologies ◽  
City Government ◽  
City Governments ◽  
The World ◽  
Information And Communication ◽  
Institutional Architecture ◽  
The City

City governments around the world have increasingly engaged in “smart city” initiatives. Information and communication technologies (ICTs) are at the core of these initiatives. City governments appear to play important roles in making the urban spaces, in which they are embedded, more attractive, more competitive, more livable, and smarter. The authors interviewed City officials in Munich, Germany, and asked for the definitions of “smart city,” which they then compared to Munich's smart city-related program. While the practitioners' definitions differed in part from those in the academic literature, the smart city overhaul program at Munich city government had a direct relationship to the practitioners' understanding of smartness. The authors portray and discuss the City of Munich institutional architecture overhaul and its expected and realized benefits, and compare the results to those of an earlier study on the City of Seattle. Both city governments evidently pursue different approaches, the effectiveness of which can more readily be assessed only at a future point of the smart city evolution.

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