scholarly journals COMMUNICATING A TRUSTWORTHY ONLINE ORGANISATIONAL IDENTITY WITH CHATBOTS

2019 ◽  
Vol 2019 ◽  
Author(s):  
Indra Ayu Susan Mckie ◽  
Bhuva Narayan

Conversational bots, otherwise known as chatbots, operate within the fourth industrial revolution as a client facing form of AI. They are communicative interfaces that mimic human conversation to deliver information in a highly personalised way. The user experience of chatbots can change the way individuals, groups and organisations define themselves online (Whitley, Gal & Kjaergaard, 2014). This paper discusses the opportunities in building an online identity via chatbots, with emphasis on harnessing the properties of chatbots to develop trust with users. Currently, organisations are limited to the properties and affordances of web browsers, search engines and social media to communicate a “shared symbolic representation” (Gioia, 1998). This paper focuses on organisational identities on the Internet, and details both opportunities and vulnerabilities in establishing trust with users through chatbots.

Author(s):  
Shalin Hai-Jew

Online human-to-human (and human-to-robot) hyper-personal relationships have evolved over the years, and their prevalence has broadened the available cyberattack surfaces. With the deployment of malicious socialbots on social media in the virtual and AI-informed embodied socialbots in the real, human interests in socializing have become more fraught and risky. Based on the research literature, abductive reasoning from in-world experiences, and analogical analysis to project into the Fourth Industrial Revolution, this work suggests the importance of greater awareness of the risks in interrelating in the virtual and the real and suggests that there are no safe distances.


History has always been a great indicator of past behaviour as well as of future trends. However, when you think of what future jobs may look like, you do not certainly expect to find a plausible response in the past. Technologies and scientific advancements in general make it almost impossible to predict what you will be required to know in order to get—or maintain—your job in the next six months, let alone in the next couple of years. Whilst disruption seems such a new concept nowadays, we will learn that disruptive innovations have always been part of our story. The authors look at the major industrial revolutions known to humans and discuss patterns to help us prepare for the forthcoming future.


2020 ◽  
Vol 29 (4) ◽  
pp. 1067-1073
Author(s):  
Jan Fagerberg ◽  
Bart Verspagen

Abstract According to Christopher Freeman technological revolutions play a key role in capitalist development. In this article, we ask to what extent more recent developments are consistent with the perspective advanced by Freeman. We focus on two issues in particular, the climate challenge and what has been dubbed “A Fourth Industrial Revolution” that is, advances in artificial intelligence and the proliferation of the internet of things.


2015 ◽  
Vol 10 (9) ◽  
pp. 2532-2535
Author(s):  
ANDREAS KARAOULANIS

Digital products are the dominant force of tomorrow. Under this reality, companies need to take under consideration many new paragons in order to determine their pricing policy, which is quite different than the traditional one when we come to digital products. Several factors that determine digital pricing are discussed in this paper, although the subject needs a deeper approach. Social media and search engines are MSPs which are crucial in terms of pricing determination for digital goods, as they are the prevalent way these products are advertised via the internet.


2019 ◽  
Vol 6 (1) ◽  
pp. 45-60
Author(s):  
Nurhayatu Nufut Alimin

DIY (Do-it-yourself) for home decor is an activity of decorating or repairing the house or making things for home independently rather than paying someone else to do it. DIY gains its popularity nowadays, particularly on the internet. The phenomena of DIY probably will make interior designer lost their job because DIY seems can give a straightforward solution for people by self-study. The present study aimed to reveal what is really going on in the field of interior design today.  The researcher would like to analyze the difference between an interior designer job and DIY content sharing. The researcher collected the data from some popular DIY accounts (DIY; all things thrifty; and the house lars built), some practitioner‘s responses, and interview with the lecturer of the interior design department.  The researcher attempted to answer the question usingphenomenological approach consisting of four steps namely epoche, reduction, variation of imagination, and synthesis of meaning and essence. This phenomenon arises since we begin to enter the fourth industrial revolution where internet handles everything and provides accessibility. One of the positive impacts of this phenomena is that people gain more understanding related to interior design. In other words, this phenomenon makes everybody can be a designer through DIY.


2014 ◽  
pp. 149-154
Author(s):  
Elliott Payne

The explosion of social networking sites in recent years has given many Kim Kardashian wannabes an opportunity to display and glamorise their supposed activities and achievements. However, it has also unwittingly given employers an opportunity to pry into the personal (and at times very personal) affairs of their prospective employees through the practice of cyber-vetting. Social media users should take note. They should think very carefully before they post, tweet or upload a photograph as their future employer may be watching and to paraphrase US Chief Judge Alex Kozinski, removing something from the Internet is about as easy as removing urine from a swimming pool! Dr Brenda Berkelaar of Purdue University, who completed a PhD on cyber-vetting, described the practice as: “when organizations use information from search engines or social networking communities to evaluate job candidates.” In its simplest form, cyber-vetting is the examination by employers of the digital footprint ...


First Monday ◽  
2016 ◽  
Author(s):  
Piotr Urniaz

Blogs, social media, and search engines have democratized information seekers and providers. However, the same affordances of the Internet have also contributed to resurgence and transformation of far-right and racist communities. Despite a growing number of studies of far-right communities, little attention has so far been paid to the mechanisms through which far-right and racist ideologies are presented to the wider public. This paper contributes to this field of research with a longitudinal study of Swedish anti-immigration activity on Twitter between 2010 and 2013. Results are placed in a larger context provided by additional data from blogs and related studies.


2016 ◽  
Vol 7 (4) ◽  
pp. 88-93 ◽  
Author(s):  
Ahmed M. Lutfi

Aims and Objectives: Performance- and Image-Enhancing Drugs (PIEDs) refer to all known forms of substances, that can enhance either the morphology or the physiological performance or both simultaneously. The exponential rise of electronic commerce (e-commerce) for PIEDs is a major public issue, for which control protocols are to be deployed.Materials and Methods: It would be a waste of time and resources to track and/or shut down all PIED-promoting websites one by one. Cyberspace is vast; the PIED “product managers” will always adapt to surveillance-control policies over their illegitimate online businesses. A more rational approach would be to track, challenge, and tackle the same resources upon which PIED electronic commerce is based: the infrastructure of the World Wide Web (the Internet).Results: Concerning PIED e-commerce, the main resources are Google and AOL (search engines); YouTube, Wikipedia, and Facebook (social media sites); and Alibaba, Amazon, and eBay (major e-commerce websites).Conclusion: Illegal PIED e-commerce became a major public problem. The major drivers are the Internet search engines, social media sites, and major e-commerce websites. Effective protocols toward these resources would hinder any future progress of this illegitimate worldwide phenomenon.Asian Journal of Medical Sciences Vol.7(4) 2016 88-93


Author(s):  
Gabriella Giannachi

This book traces the evolution of the archive across the centuries by looking at primitive, Medieval, Renaissance, Victorian and contemporary archives. Crucially, the book evidences the fluidity and potential inter-changeability between libraries, archives and museums. A number of case studies offer an insight into the operation of a variety of different types of archives, including cabinets of curiosity, archival artforms, architectures, performances, road-shows, time capsules, social media documentation practices, databases, and a variety of museological web-based heritage platforms. The archive is shown to play a crucial role in how individuals and social groups administer themselves through and within a burgeoning social memory apparatus. This is why at the heart of every industrial revolution thus far, the archive continues to contribute to the way we store, preserve and generate knowledge through an accumulation of documents, artifacts, objects, as well as ephemera and even debris. The archive has always been strategic for different types of economies, including the digital economy and the internet of things. Shown here to increasingly affect to the way we map, produce, and share knowledge, the apparatus of the archive, which allows us to continuously renew who we are in relation to the past, so that new futures may become possible, now effectively pervades almost every aspect of our lives.


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