IMPACT OF ONLINE EDUCATION ON STUDENT’S SATISFACTION AND SELFCONFIDENCE ON LEARNING DURING COVID -19 IN PAKISTAN
Educational institutions were closed in Pakistan due to the COVID-19 pandemic and started online classes to continue the education system. A web-based survey was conducted to investigate students' level of satisfaction in learning and self-confidence over proficiency in lessons learned during online classes. A fast, reliable internet facility took as a mediator between the study variables. The sample consisted of 160 university students from both rural and urban backgrounds of Punjab. Two scales; an adapted version of Student Satisfaction and Self-Confidence in Learning and an online education scale used in the study. Results showed a significant negative relationship between online education and student satisfaction, self-confidence over the material learned. However, the fast and reliable internet connection significantly mediates the levels of satisfaction and self-confidence upon learning. The study found that university students are only satisfied and confident with their material learned if the technology supports this education system.