The Myth of Multistakeholder Governance

Author(s):  
Shawn M. Powers ◽  
Michael Jablonski

This chapter examines how multistakeholder institutions reflect dominant political and/or economic interests, arguing that the discourse of multistakeholderism is used to legitimize arrangements benefiting powerful, established actors like the United States and its robust Information and Communication Technology (ICT) sector. After a brief discussion of what is actually at stake in debates over internet governance, the chapter provides an overview of the origins and theory of the multistakeholder process. It then considers how seemingly participatory, inclusive, and consensus-driven decision-making structures provide legitimacy for existing political and economic interests by using three case studies: ICANN, the Internet Society (ISOC), and the Internet Engineering Task Force (IETF). It shows that, by incentivizing inclusion and consensus, multistakeholder processes risk stifling legitimate dissent from external actors who have no interest in lending legitimacy to the facade of an apolitical negotiation.

2018 ◽  
Vol 1 (2) ◽  
pp. 12
Author(s):  
Pedro Vitor de Sousa Guimarães ◽  
Sandro César Silveira Jucá ◽  
Renata Imaculada Soares Pereira ◽  
Ayrton Alexsander Monteiro Monteiro

This paper describes the use of a Linux embedded system for use in digital information and communication technology in order to generate image warnings using Internet of Things (IoT) prin- ciples. The proposed project generated a product, developed using concepts of project-based learning (ABP), called SECI (electronic internal communication system) that is accessed by students to view online warnings by distributed monitors and also by mobile devices connected to the Internet.


2021 ◽  
Vol 8 (11) ◽  
pp. 246-258
Author(s):  
Dewi Kartika ◽  
Amrin Fauzi ◽  
Arlina Nurbaity Lubis

The rapid development of information and communication technology is currently having an impact on changes in various fields, one of which is changes in people's lifestyles, including consumption in society. The development of information and communication technology has resulted in easier access for people in the world to access the internet and use it to buying and selling transactions online via the internet. The report Global Web Index notes that Indonesia has a high level of users e-commerce highest in the world and as many as 96% of internet users looking for a product or service to make purchases online. This has resulted in the development of e-commerce in Indonesia and throughout the world which is increasing as a consequence of which the competition is getting harder service providers are e-commerce required to provide the best service in order to increase customer satisfaction and trust so that customers will be loyal to using these services. This can be achieved by paying attention to customer value and corrective actions in an effort to restore service to customers. The purpose of this study was to analyze the effect of customer perceived value and e-service recovery on e-loyalty with e-satisfaction and e-trust as intervening variables. This study uses a quantitative approach by distributing questionnaires to ecommerce Shopee Indonesia customers in Medan City with a total sample of 328 respondents. The sampling technique in this study used non-probability sampling. Data analysis was carried out through SEM-PLS using the SmartPLS program. The results of this study indicate that customer perceived value has a significant effect on e-satisfaction and also e-loyalty. However, customer perceived value has no significant effect on e-trust. The variable e-service recovery directly has a significant effect on e-satisfaction, e-trust, and e-loyalty. E-satisfaction and e-trust cannot mediate the relationship between customer perceived value and e-loyalty, but they are able to mediate the relationship between e-service recovery and e-loyalty. Keywords: Customer perceived value, E-Service Recovery, E-Satisfaction, ETrust, E-Loyalty.


2020 ◽  
Vol 1 (2) ◽  
pp. 91-111
Author(s):  
Indah Maya Sari

Abstract   Overpopulation in an area will affect labor market conditions, which is characterized by an increase in the number of unemployed in highly populated areas. Entrepreneurship is one solution that can help the economic condition. The entrepreneur can solve excess labor or help reduce unemployment. The high number of women in West Sumatra each year is a huge potential, especially in entrepreneurship. Success in entrepreneurship is the goal of every woman in entrepreneurship. This research aims to see how the factors of marital status, experience, and use of Information and Communication Technology (ICT) such as the use of the telephone and the internet influence women's success in entrepreneurship. This study uses primary data “raw data” Susenas 2019. The results show that marital status, telephone use and internet use and experience influence women's success in entrepreneurship in West Sumatra.   Abstrak   Overpopulasi di suatu daerah akan mempengaruhi kondisi pasar kerja yang ditandai dengan meningkatnya jumlah pengangguran di daerah berpenduduk tinggi. Kewirausahaan merupakan salah satu solusi yang dapat membantu kondisi perekonomian tersebut. Wirausaha dapat menyelesaikan kelebihan tenaga kerja atau membantu mengurangi jumlah pengangguran. Tingginya jumlah penduduk wanita di Sumatera Barat setiap tahun merupakan potensi yang sangat besar, khususnya dalam berwirausaha. Sukses berwirausaha merupakan tujuan setiap wanita dalam berwirausaha. Penelitian ini bertujuan untuk melihat bagaimana faktor status perkawinan, pengalaman, dan penggunaan Teknologi Informasi dan Komunikasi (TIK) seperti penggunaan telepon, dan internet dalam mempengaruhi keberhasilan wanita dalam berwirausaha. Penelitian ini menggunakan data primer yaitu “raw data” Susenas tahun 2019. Hasil penelitian menunjukkan bahwa status perkawinan, penggunaan telepon dan penggunaan internet serta pengalaman berpengaruh terhadap keberhasilan wanita dalam berwirausaha di Sumatera Barat.


Author(s):  
Susanna Nordin ◽  
Jodi Sturge ◽  
Maria Ayoub ◽  
Allyson Jones ◽  
Kevin McKee ◽  
...  

Information and communication technology (ICT) can potentially support older adults in making decisions and increase their involvement in decision-making processes. Although the range of technical products has expanded in various areas of society, knowledge is lacking on the influence that ICT has on older adults’ decision-making in everyday situations. Based on the literature, we aimed to provide an overview of the role of ICT in home-dwelling older adults’ decision-making in relation to health, and health and social care services. A scoping review of articles published between 2010 and 2020 was undertaken by searching five electronic databases. Finally, 12 articles using qualitative, quantitative, and mixed-method designs were included. The articles were published in journals representing biology and medicine, nursing, informatics, and computer science. A majority of the articles were published in the last five years, and most articles came from European countries. The results are presented in three categories: (i) form and function of ICT for decision-making, (ii) perceived value and effect of ICT for decision-making, and (iii) factors influencing ICT use for decision-making. According to our findings, ICT for decision-making in relation to health, and health and social care services was more implicitly described than explicitly described, and we conclude that more research on this topic is needed. Future research should engage older adults and health professionals in developing technology based on their needs. Further, factors that influence older adults’ use of ICT should be evaluated to ensure that it is successfully integrated into their daily lives.


Author(s):  
Mahmud Akhter Shareef ◽  
Vinod Kumar ◽  
Uma Kumar ◽  
Abdul Hannan Chowdhury ◽  
Subhas C. Misra

Though many countries are still just beginning to grasp the potential uses and impacts of Electronic-government (EG), advances in technologies and their applications continue. Observing the proliferation of EG, countries are increasingly turning to the Internet to market their EG system to gain a competitive advantage. However, the effectiveness and efficiency of such online government systems largely depends on the mission of implementing EG. For successful adoption and implementation of EG, it is essential that a country first identify an explicit objective and a specific strategy. We have examined implemention strategies of EG of seven diverse countries whose objectives and mission for implementing EG differ significantly. However, they have the following strategies in common: i) extensive application of information and communication technology (ICT) in the public sector; ii) overall reformation of the public sector; iii) development of a better quality service structure; and iv) more cohesive integration of citizens with government.


Author(s):  
Jengchung V. Chen ◽  
Yu-Hsiang Wang

Since the Internet and other IT technologies have become more popular than ever before, the amount of time people spend with computers and IT products, such as Internet and online games, has increased tremendously. The continuing boom of information and communication technology is causing the Internet to become a part of everyone’s life. People use the Internet not only as a tool for their jobs, but also to participate in virtual communities. Even if the rate of Internet uptake slows considerably (Weisenbacher, 2002), the trend still remains growing. There were 275.5 million people using the Internet in February 2000. That number had changed to 605.60 million in September 2002 (Nua Ltd., 2002). According to Horrigan’s study (2001), 84 percent of Internet users in America have participated in a virtual community. Moreover, apart from the number of people using Internet, the average time spent doing any activity online is increasing.


Author(s):  
R. C. MacGregor ◽  
P. N. Hyland ◽  
C. Harvie

Information and Communication Technology (ICT) is today seen as a catalyst for change in the way work is carried out. Over the past decade there have been a number of studies examining both the decision-making behind ICT adoption (the driving forces for adoption) as well as the perceived benefits from that adoption. However, no studies have attempted to determine, or indeed map whether emphasis given to specific driving forces have manifested in differing perceptions of perceived benefits. The purpose of this chapter is to examine whether emphasis on particular driving forces for ICT adoption are associated with the perception of particular benefits. A study was undertaken amongst 198 Australian GPs. Results suggest that greater emphasis on improving communications gives rise to higher perceived benefits both in terms of communications and practice effectiveness, while emphasis on other drivers does not significantly alter the perception of benefits derived from adoption.


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