Resolving a Teacher-Student Conflict: An Intrinsic Case Study
<p>This article presents an episode that occurred during a semester-long academic course called: Conduct Problems and Class Navigation. It focuses on investigating the behavior of a student who, because of her uniqueness, was an interesting candidate for an intrinsic case study. This paper presents a distinctive way of handling an interfering and disruptive student in an academic course at the university. The description of the case takes the reader on a narrative journey and demonstrates a solution for the inappropriate behavior. The lecturer’s persistent and consistent use of the <em>bypass procedure</em> demonstrates an on-site application of a teaching tool and her response influenced the student’s behavior and achievement. This also caused the other students to be aware of basic rules concerning class conduct.</p><p>The lecturer’s conduct in this case can contribute to beneficial conduct during academic teaching. The novelty here is in the lecturer’s modeling approach, which allows students to experience firsthand, a way of disciplinary problem solving which they can use with their future students.</p>