Digital transition and public administration in Italy: the experience of the Italian National Social Security Institution − INPS

2021 ◽  
Vol 150 (3) ◽  
Author(s):  
Valeria Bonavolontà ◽  
Massimiliano D’Angelo
Keyword(s):  
Social Security ◽  
Public Administration ◽  
The Public ◽  
Cultural Innovation ◽  
Security Services ◽  
Security Institution ◽  
The Social ◽  
Digital Transition ◽  
Model Of Excellence ◽  
Social Security Institute

The innovation and modernization processes of national public administrations feature prominently in the process of digital transition that the whole Europe is going through. In Italy, the National Institute of Social Security (Istituto Nazionale della Previdenza Sociale, INPS) has historically always been at the forefront in terms of digital skills and the use of Information Technology for the provision of social security services, constituting a model of excellence in the landscape of public administrations both in Italy and Europe. INPS is currently facing a strategic challenge: that of constituting the driving force for the digital transition of the Italian public sector. To meet this challenge, the Italian Social Security Institute has equipped itself with an ICT Plan that represents a marked discontinuity with respect to past plans and which deserves, as a result of its innovative character, to be analyzed in detail. In particular, the ICT Strategic Plan of INPS for the three-year period of 2020−2022 aims to introduce a paradigm shift towards the digitization of the public services that the Social Security Institute offers to the whole country, planning a radical technological, organizational and cultural innovation, an enabling prerequisite for creating a new model service for citizens, businesses and other public administrations.

scholarly journals El reintegro de prestaciones sociales indebidas: el caso de las pensiones no contributivas en Andalucía, entre el fraude y la necesidad

2020 ◽  
pp. 517
Author(s):  
Juan Rodríguez Cadenas
Keyword(s):  
Social Security ◽  
Public Administration ◽  
Legal System ◽  
Autonomous Community ◽  
Autonomous Communities ◽  
The Public ◽  
Administrative Procedure ◽  
The Social ◽  
General Aspects ◽  
Sobre Todo

Este trabajo describe el procedimiento administrativo que sigue la Tesorería General de la Seguridad Social, como Entidad Gestora, para obtener la devolución o reintegro de prestaciones percibidas indebidamente por supuestos beneficiarios, sobre todo, en el caso de las pensiones no contributivas dentro del ámbito de la Comunidad Autónoma de Andalucía. En primer lugar, se hace un pequeño bosquejo de aspectos que son comunes o generales a todas las comunidades autónomas, de acuerdo con la estructura política de España. En segundo lugar, se analizan algunos aspectos inherentes a las pensiones no contributivas: para qué son, a quienes benefician, cómo se otorgan, cuál es su cuantía y cómo se extinguen, para valorar así la incidencia en la Comunidad Autónoma de Andalucía, en cuanto a las pensiones no contributivas como parte integrante de la Seguridad Social española. Por último, se aborda el procedimiento que debe seguirse para el reintegro de las prestaciones indebidamente percibidas por parte de los beneficiarios, de acuerdo con lo dispuesto en nuestro ordenamiento jurídico, de manera que cada Comunidad Autónoma debe ser garante, tanto de la correcta asignación de las prestaciones como del retorno o reintegro de las cantidades percibidas por beneficiarios de manera indebida, sea originada por errores cometidos por la propia Administración Pública, o por omisión, falsedad o alteración intencionada de datos por parte del beneficiario.This work describes the administrative procedure follwed by the Social Security General Treasury, as Management Entity, in order to obtain the refund or reimbursement of allowances unlawfully received by alleged beneficial owners, especially in the case of non-contributory benefits, within the area of Andalusia Autonomous Community. Firstly, it is made a short draft of those common or general aspects in all the autonomous communities, in accordance with the Spanish political structure. Secondly, it is analised some inherent aspects to the non-contributory benefits: what they are, who the profit, how they are bestowed, which their quantity is and how they expire. Thus, it can be valued the incidence in the Andalusia A C regarding the non-contributor benefits as an integral part the Spanish Social Security. Finally, it also deals with the proceedings which are to be followed for the reimbursement of the allowances unlawfully received by the beneficial owners in accordance with the procedure provided by our legal system so that every autonomous community must be a warrantor of both, the appropriate assignment of the allowances, as well as the drawback or reimbursement of the quantities received by the beneficial owners unlawfully, having been originated by mistake made by the Public Administration or due to default, counterfeit or intentional alteration of data by the beneficial owners.

Evolution of the public administration system. The Republic of Estonia

2020 ◽  
Vol 22 (4) ◽  
pp. 82-118
Author(s):  
YANA TOOM ◽  
◽  
VALENTINA V. KOMLEVA ◽  
Keyword(s):  
Public Administration ◽  
Administration System ◽  
The Public ◽  
Administrative Reforms ◽  
Social Sphere ◽  
External Threats ◽  
The Social ◽  
The Republic

The article studies the main stages and features of the evolution of the public administration system in the Republic of Estonia after 1992. This paper presents brief geographical and socio-economic characteristics that largely determine the development of the country’s public administration. The evolution of the institution of the presidency, executive, and legislative powers are considered. The role of parliament and mechanisms for coordinating the interests of different groups of the population for the development of the country is especially emphasized. The authors analyze the state and administrative reforms of recent years, which were aimed at improving the quality of services provided to the population, increasing the competitiveness of different parts of Estonia, as well as optimizing public spending and management structure. The introduction of digital technologies into the sphere of public administration, healthcare, education, and the social sphere is of a notable place. Such phenomena as e-residency, e-federation, and other digital projects are considered. The development of a digital system of interstate interaction between Estonia and Finland made it possible to create the world’s first e-federation, and the digitization of all strategically important information and its transfer to cloud storage speaks of the creation of the world’s first e-residency, a special residence of data outside the country’s borders to ensure digital continuity and statehood in the event of critical malfunctions or external threats.

scholarly journals Apontamentos sobre a Efetividade da Tutela Jurisdicional em Matéria Previdenciária

2014 ◽  
Vol 9 (2) ◽  
Author(s):  
Aline Machado Weber
Keyword(s):  
Social Security ◽  
Public Administration ◽  
Legal Proceedings ◽  
Procedural Law ◽  
The Social ◽  
De Se ◽  
Critical Issues ◽  
Judicial Proceedings ◽  
The Common ◽  
Social Security Benefits

APONTAMENTOS SOBRE A EFETIVIDADE DA TUTELA JURISDICIONAL EM MATÉRIA PREVIDENCIÁRIA   NOTES ON THE EFFECTIVENESS OF JURISDICTIONAL PROTECTION IN SOCIAL SECURITY MATTERS  RESUMO: Ações em que se postula a concessão de benefícios previdenciários consistem em substancial parcela das demandas judiciais em curso no país. A despeito da sua importância em termos quantitativos, porém, ainda é tímido o interesse da doutrina no direito previdenciário pelo seu viés processual. O presente trabalho tem por objetivo analisar a tutela jurisdicional em matéria previdenciária enquanto instrumento hábil a equacionar os relevantes valores constitucionais em discussão. Vale-se, para tanto, da noção de lide previdenciária, na qual residiria o traço distintivo do processo judicial previdenciário. Em um primeiro momento, objetiva-se delinear a demanda judicial previdenciária, discorrendo sobre seu caráter individual e multifatorial, com destaque para a influência da Administração Pública e do Poder Judiciário no incremento da litigiosidade nessa seara. Em um segundo momento, analisa-se o processo judicial previdenciário, destacando os pontos críticos que impedem seja ele um processo de resultados, a saber, o distanciamento entre as esferas administrativa e judicial, a inadequação do procedimento comum, o excesso de instrução probatória e a postura pouco colaborativa das partes. Pretende-se, enfim, perquirir sobre a conveniência de se falar em um direito processual previdenciário e sobre as possibilidades que se abrem, a partir daí, para que esse processo judicial atinja seus escopos. PALAVRAS-CHAVE: Direito Previdenciário; Benefícios Previdenciários; Processo Judicial Previdenciário; Instrumentalidade; Eficiência. ABSTRACT: Lawsuits in which the concession of social security benefits is pursued comprise a substantial portion of lawsuits ongoing in the country. Despite its importance in quantitative terms, however, doctrine has still little interest in social security law in its procedural aspect. The present work has the purpose to analyze the jurisdictional protection in social security benefits matters as an apt instrument to equate the relevant constitutional values in discussion. It assumes, therefore, the concept of social security case, in which resides the distinctive feature of the welfare judicial proceedings. At first, the objective is to delineate the social security litigation, discussing its individual and multifactorial character, emphasizing the influence of public administration and the judiciary in the increase of litigation in this area. In a second moment, we analyze the social security judicial proceedings, highlighting the critical issues that prevent it to be a process of results, namely the distance between administrative and judicial realms, the inadequacy of the common procedures, excess of discovery phases, and little collaborative parties. We intend, ultimately, to assert the convenience of talking about a specific social security procedural law and the possibilities that are open, thenceforth, in order that these judicial proceedings reach its purposes. KEYWORDS: Social Security Law; Social Security Benefits; Social Security Legal Proceedings; Instrumentality; Efficiency.

scholarly journals Current Problems of the Public Regulation of Labor Market in Ukraine

2017 ◽  
pp. 90-96
Author(s):  
О. V. Аkilinа
Keyword(s):  
Labor Market ◽  
Public Administration ◽  
Social Insurance ◽  
Labor Relations ◽  
Negotiation Process ◽  
Qualitative Assessment ◽  
Employment Policy ◽  
The Public ◽  
The Social ◽  
Legislative Reforms

The article is devoted to changes of some legislative acts of reform public administration in employment. Analysis and qualitative assessment of the Draft Law of Ukraine “On Amending Certain Legislative Acts of Ukraine to reform of public administration in the employment and social insurance in case unemployment” has been done in the work. The author considers that in developing of legislative reforms in employment necessary to expand the list of sources of funding for implementing public policy through gradual attracting resources of separate trust funds for the implementation of employment policy. It is necessary to create mechanism for attracting funds from private foundations and differentiate the expenditure of the Fund of Compulsory public social insurance Ukraine in case of unemployment with the allocation of urban and rural units. Implementation of these reforms requires pre reforming of social insurance in case unemployment. In addition greater attention should be paid to the development of methodology measures to facilitate employment and assessment of their effectiveness in the short and long terms. Voucher systems can be effectively introduced to the labor market once the labor market actors (local employment offices, education institutions and private sector) interact and the potential users are prepared to accept them (have the required awareness and stimuli). Transfer of voucher systems is possible, but the introduction won’t be effective without well proven practices and due account to the available resources. Also, the problem of building social dialog should not be overlooked when elaborating regulatory reforms in the employment. Ways to enhance the effectiveness of social dialogue and activate the positions of all the entities involved in the negotiation process need to be found, in order to preserve the development prospects for the already existing system of social and labor relations, although not quite acceptable for a major part of the Ukrainian community. The social stability in Ukraine is largely dependent on the quality and controllability of the mechanisms underlying the social and labor relations system, and on the capacity of its actors.

scholarly journals Use of local anesthetic for the resolution of benign anorectal pathology in the Social Security Institute of Guatemala (IGSS)

2020 ◽  
Vol 40 (1) ◽  
pp. 20-23
Author(s):  
Pablo Maldonado Hernández ◽  
Laura Ramírez Godoy ◽  
Maxi Méndez Morán ◽  
Jorge San José Gómez ◽  
Juan Pablo Cordoba Paíz
Keyword(s):  
Social Security ◽  
Local Anesthetic ◽  
The Social ◽  
Social Security Institute ◽  
Anorectal Pathology

From the Politics of Bureaucracy to the politics of representative bureaucracy

2019 ◽  
Vol 21 (3) ◽  
pp. 494-503 ◽  
Author(s):  
Eckhard Schröter
Keyword(s):  
Public Sector ◽  
Public Administration ◽  
Social Groups ◽  
Political Legitimacy ◽  
Representative Bureaucracy ◽  
Organisational Performance ◽  
The Public ◽  
The Social ◽  
Potential Benefits ◽  
Treat All

The Politics of Bureaucracy provides an important impetus for the research of representative bureaucracy and at the same time serves as an analytical frame for a research agenda on representativeness in the public sector. The major impetus comes from one of the book’s core messages that public administration is tightly interwoven with politics and society. As a reform paradigm, representative bureaucracy aims for a public sector workforce that mirrors the social composition of the society it is supposed to serve. If successful, this measure is expected to improve organisational performance, relations with social groups and also overall political legitimacy. However, representativeness is no panacea to treat all problems of diverse societies and non-responsive bureaucracies. Rather, potential benefits have to be discounted against likely pitfalls and extra costs incurred through the pursuit of representativeness. What is more, the inherent tensions with competing reform paradigms have to be taken into account.

scholarly journals The Digitalization Influence on the Transformation of Public Administration Methodology

2021 ◽  
pp. 98-109
Author(s):  
V. V. Zotov ◽  
L. A. Vasilenko
Keyword(s):  
Social Network ◽  
Public Administration ◽  
Public Space ◽  
Modern World ◽  
The Public ◽  
Relational Networks ◽  
Network Concept ◽  
The Social ◽  
New Type ◽  
Analytical Platforms

The article shows that the ongoing processes of networkization, digitalization and hybridization lead to the creation of such a sociotechnical phenomenon as information and analytical platforms, which actualize a new type of social network relations between authorities and citizens in the public space of communications. In these conditions, a new methodology of public administration is required, which would take into account the digital realities of the modern world. According to the authors, the new concept of public administration should be built taking into account the development of a methodology for the following mutually conditioned processes: 1) creation of information and analytical platforms of the digital society; 2) formation of social structures in the network space; 3) configuration of relational networks for solving socially significant problems. It should be based on the actor-network concept and the digitalization ethics, the social network analysis, the relational sociology, the concept of figuration, the fractal-evolutionary concept, the concept of configuring a relational network of stakeholders.

scholarly journals ANALYSIS OF FINANCIAL AND ORGANIZATIONAL TERMS OF USE OF MECHANISMS OF STATE-PRIVATE PARTNERSHIP IN THE SYSTEM OF SOCIAL SECURITY OF THE KURSK REGION

2018 ◽  
Vol 22 (2) ◽  
pp. 119-127
Author(s):  
T. V. Khaustova ◽  
A. A. Soklakov
Keyword(s):  
Social Security ◽  
Social Services ◽  
Social Security System ◽  
Public Private Partnership ◽  
Security System ◽  
Private Partnership ◽  
The Public ◽  
Social Sphere ◽  
The Social ◽  
Kursk Region

The article explores the issues of implementing public-private partnership projects in the social security system of the Kursk region. The relevance of this topic is due to the fact that public-private partnership is becoming an increasingly popular way of solving the problems of the development of a socially significant sphere in the conditions of a shortage of budget resources, where it is impossible to fulfill the set goals without attracting investments and the potential of the institution of entrepreneurship. In Russia, the relevance of public-private partnership in the social sphere is due to the low level of its development in terms of applying advanced management methods. This sector, which for many decades was the object of direct government, is experiencing today the greatest need for various resources for the implementation of the set tasks of socio-economic development. The article presents theoretical, methodological and practical approaches to reflecting the development of public-private partnership in the social security system of the region. The system of indicators that characterizes the quantitative and qualitative aspects of the social sphere of the region is analyzed. In the course of the study, specifics of the implementation of public-private partnership projects at the regional level were revealed. The analysis of the dynamics of key indicators of the social security development in the region was carried out. With the financial capacity of the public sector reduced and the private sector has the potential to effectively implement innovative technologies to solve socially important tasks to modernize the social services infrastructure aimed at improving the quality and accessibility of socially important services, it requires a combination of opportunities and efforts of the public and private sectors. The article provides a comprehensive analysis of the main indicators of investment projects of public-private partnerships, suggests approaches to increase the efficiency of implementation of these projects in the Kursk region.

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