Patient satisfaction with tele-advice during the COVID-19 pandemic

2021 ◽  
Vol 17 (4) ◽  
pp. 25-29
Author(s):  
Weronika Gieniec ◽  
Beata Jurkiewicz
Keyword(s):  
Patient Satisfaction ◽  
Effective Treatment ◽  
Health Problem ◽  
Physical Contact ◽  
Medical Services ◽  
Medical Visit ◽  
Telemedicine Consultation ◽  
Specialist Services ◽  
Proper Diagnosis ◽  
Monitoring Treatment

Introduction: The coronavirus pandemic has shed a whole new light on telehealth, which has become an alternative for diagnosis, monitoring, treatment and support without physical contact between patient and healthcare professional. The aim of this study was to examine patient satisfaction with medical services provided with tele-advice during the Covid-19 pandemic. Material and methods: The study was conducted using our own questionnaire via Google Form that was correctly completed by 133 individuals between the ages of 18 and 76 years (mean 33.1 ± 13.1 years) who received medical services via tele-advice. Results: Patients with chronic conditions were statistically more likely to seek specialist services via tele-advice (p = 0.003). Slightly less than one-third of respondents (n = 39; 29.3%) were asked during the tele-advice to attend the clinic / office in person to complete the visit with a physical examination. The vast majority of subjects (n = 95; 71.4%) responded that their health status had not changed since the pandemic and the introduction of tele-advice. Nearly half (n = 64; 48.1%) believed that their health problem had been solved via tele-advice. Only 4.5% of the respondents (n = 6) strongly agreed with the statement that “tele-advice enables proper diagnosis and matching of effective treatment”, 18.0% (n = 24) tended to agree. The vast majority of respondents believed that everyone should be able to choose between tele-advice and a traditional medical visit (n = 121; 91.0%). Conclusions: The majority of people surveyed did not perceive a difference in their health since the pandemic and the introduction of tele-advice. Nearly half of respondents believed that their health problem had been resolved with a telemedicine consultation, with even fewer people convinced that “tele-advice allows for proper diagnosis and matching of effective treatment.” Patients would mostly like to have a choice between tele-visit and in-person visits, with no clear indication of the superiority of one or the other. Continuous improvement of current solutions will certainly contribute to increased patient satisfaction with the medical services provided.

scholarly journals TUMPAH TINDIH DALAM PROSES PERIZINAN KLINIK PRATAMA DI DINAS PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU KOTA PADANG

2018 ◽  
Vol 1 (2) ◽  
pp. 148-156
Author(s):  
Delfina Gusman ◽  
Marryo Borry WD
Keyword(s):  
Health Care ◽  
Health Services ◽  
Health Care Facilities ◽  
Medical Services ◽  
Individual Health ◽  
Specialist Services ◽  
Care Facilities ◽  
Individual Health Services ◽  
Basic Medical

Clinics are health care facilities that provide individual health services that provide basic medical and / or specialist services. Primary Clinic is a clinic that provides basic medical services both general and special. To establish primary clinics until they can operate through a series of licensing processes, namely the Hinder Ordonnantie (HO) Permit, Clinical Establishment Permit (IMK) and Clinical Operational Permit (IOK). The results of the process are overlapping or suggesting requirements that make the process ineffective and inefficient

Comparative analysis of patient satisfaction with COVID-19 medical care provided in telemedicine center

2021 ◽  
pp. 73-77
Author(s):  
A. V. Starshinin ◽  
A. A. Tyazhelnikov ◽  
A. V. Pogonin ◽  
E. V. Kostenko
Keyword(s):  
Patient Satisfaction ◽  
Comparative Analysis ◽  
Statistical Analysis ◽  
Medical Care ◽  
Dynamic Assessment ◽  
Medical Services ◽  
Level Of Satisfaction ◽  
Time Periods ◽  
High Level

The article presents the results of a dynamic analysis of the satisfaction of patients diagnosed with CAVID‑19 with the quality of medical services provided remotely at the telemedicine centre in Moscow in 2020.Purpose of research. Conduct a dynamic assessment of patient satisfaction with the quality of remote medical services provided in different time periods.Material and methods. The results of an anonymous survey of 424 patients on the quality of remote medical services were dynamically evaluated. The first group (138) received medical care from 01.04 to 30.04, the second one (286) – from 01.06 to 30.06 of 2020 after the implementation of measures to improve them. Statistical analysis was performed using IBM SPSS Statistics 20.0.Results. When analysing the results, a high level of patient satisfaction was revealed, but there was a significant (p < 0.05) difference in the level of satisfaction between the groups. The factors of connection between telemedicine services and patient satisfaction were identified, which served as the basis for organizational measures.Conclusion. Providing medical services using telemedicine technologies can be considered as one of the most effective ways to provide medical care.

Types of Social Structure as Factors in "Cures" for Alcohol Addiction

1942 ◽  
Vol 1 (3) ◽  
pp. 1-13 ◽  
Author(s):  
Freed Bales
Keyword(s):  
Public Health ◽  
Social Structure ◽  
Effective Treatment ◽  
Alcoholics Anonymous ◽  
Health Problem ◽  
Public Health Problem ◽  
Social Consequences ◽  
Point Of View ◽  
Alcohol Addiction

Alcoholism has presented a serious psychiatric and public health problem for many years both from the point of view of social consequences and from the point of view of effective treatment. Many psychiatrists hesitate to speak of "cures" at all, preferring the terms "improved" or "arrested cases". Although the problem has been attacked from the most various hypotheses concerning the nature of addiction, "cures" have always been very difficult and uncertain, no matter what type of therapy has been used. Against this background of medical and psychiatric experience the claim of one temperance group stands out in startling relief: "One-hundred-per-cent effectiveness with non-psychotic drinkers who sincerely want to quit is claimed by the workers of Alcoholics Anonymous."

scholarly journals Gastric neuroendocrine tumor treated with endoscopic submucosal dissection

2016 ◽  
Vol 29 (4) ◽  
pp. 176-179
Author(s):  
Pawel Bojar ◽  
Jaroslaw Swatek ◽  
Jaroslaw Drabko ◽  
Katarzyna Golec ◽  
Anna Ostrowska ◽  
...  
Keyword(s):  
Endoscopic Submucosal Dissection ◽  
Neuroendocrine Tumor ◽  
Effective Treatment ◽  
Male Patient ◽  
Microscopic Examination ◽  
Chromogranin A ◽  
Primary Diagnosis ◽  
Biopsy Sample ◽  
Submucosal Dissection ◽  
Proper Diagnosis

Abstract A case of a 59-year-old male patient with gastric neuroendocrine tumor which was misdiagnosed as adenocarcinoma, is presented. Herein, primary diagnosis was made due to the similarity of endoscopic pictures of both diseases and dues to the inappropriate interpretation of a small biopsy sample. The patient was qualified for endoscopic submucosal dissection. Microscopic examination of whole lesion, supplemented by immmunohistochemical reactions (chromogranin A, synaptophysin, cytokeratins 7 and 20, Ki67) revealed gastric neuroendocrine tumor (NET) G2. The lesson learnt is that to provide effective treatment to the patient, it is necessary to use all available methods to make a proper diagnosis and to distinguish the suspected disease from others with similar features.

scholarly journals 1959. Parent Satisfaction and Antibiotic Prescribing for Pediatric Respiratory Infections by Telemedicine

2019 ◽  
Vol 6 (Supplement_2) ◽  
pp. S62-S62
Author(s):  
Charles B Foster ◽  
Martinez Kathryn ◽  
Camille Sabella ◽  
Gregory Weaver ◽  
Michael Rothberg
Keyword(s):  
Patient Satisfaction ◽  
Otitis Media ◽  
Respiratory Infections ◽  
Acute Otitis Media ◽  
Parent Satisfaction ◽  
Streptococcal Pharyngitis ◽  
Antibiotic Prescribing ◽  
Telemedicine Consultation ◽  
Visit Duration ◽  
Tract Infections

Abstract Background Respiratory tract infections (RTIs) are a common reason for direct-to-consumer (DTC) telemedicine consultation. Antibiotic prescribing during video-only DTC telemedicine consults was explored for pediatric RTIs, focusing on correlates with visit duration and patient satisfaction. Methods Data on pediatric (age less than 19 years) RTI consults were obtained from a large DTC nationwide telemedicine platform and included patient, physician, and encounter characteristics. Mixed-effects regression was used to assess variation in antibiotic receipt by patient and physician factors, as well as the association between antibiotic receipt and visit length or patient satisfaction. Results Of 12,842 RTI visits with 560 physicians, 55% of patients received an antibiotic prescription. Antibiotic prescribing rates among telemedicine providers were high: sinusitis (92.1%), otitis media (96.0%), pharyngitis (76.7%), and bronchitis/bronchiolitis (62.0%). A provider was more likely to receive a 5-star satisfaction rating from the parent when the child was provided a prescription for an antibiotic (OR 3.38; 95% CI 2.84–4.02), an antiviral (OR 2.56; 95% CI 1.81–3.64) or a nonantibiotic (OR 1.93; 95% CI 1.58–2.36). Visit length (mean 6.4 minute) was associated with higher satisfaction only when no antibiotic was prescribed (OR 1.03 per 6 seconds; 95% CI 1.01–1.06). Compared with nonpediatricians, pediatric providers were less likely to prescribe antibiotics (OR 0.44; 95% CI 0.29–0.68); however, patients of pediatricians were more likely to be highly satisfied (OR 1.50; 95% CI 1.11–2.03). Conclusion During DTC telemedicine video consultations for RTIs, pediatric patients were frequently prescribed antibiotics, which correlated with visit satisfaction. Although pediatricians prescribed antibiotics at a lower rate than other physicians, their satisfaction scores were higher. Especially problematic, adherence to guideline-concordant criteria for diagnosing acute otitis media and streptococcal pharyngitis, which, respectively, require otoscopy and throat culture, is not possible during a video-only telemedicine consult. High rates of antibiotic prescribing to children with RTIs suggest a need for antimicrobial stewardship efforts during video-only telemedicine consultation. Disclosures All Authors: No reported Disclosures.

Telemedicine in primary care in Israel

1998 ◽  
Vol 4 (1_suppl) ◽  
pp. 11-14 ◽  
Author(s):  
B Itzhak ◽  
T Weinberger ◽  
E Berkovitch ◽  
S Reis
Keyword(s):  
Primary Care ◽  
Patient Satisfaction ◽  
Family Medicine ◽  
Video Conferencing ◽  
Medical Consultation ◽  
Medical Problems ◽  
Consultation Process ◽  
Telemedicine System ◽  
Telemedicine Consultation ◽  
Local Physician

Aprimary-care teleconsulting system was established between an academic family medicine centre and a clinic about 50 km away. The video conferencing units were connected at 384 kbit/s. Seven patients were examined by a physician in the clinic and then examined by a consulting physician using the telemedicine system. Four other patients were examined through the telemedicine system first and by a local physician later. The telemedicine consultation solved five of the patients’ medical problems. The waiting period before receiving expert medical consultation was reduced. There was full patient satisfaction regarding this method of consultation, patient ‘run around’ was avoided and patients felt at ease. The telemedicine consultation process improved the patient-physician bond and the attending physician's level of confidence.

Diagnosis and treatment of tinea pedis. A review and update

1991 ◽  
Vol 81 (6) ◽  
pp. 304-316 ◽  
Author(s):  
JC Page ◽  
C Abramson ◽  
WL Lee ◽  
DJ McCarthy ◽  
KJ McGinley ◽  
...  
Keyword(s):  
Public Health ◽  
Health Problem ◽  
Tinea Pedis ◽  
Antifungal Agents ◽  
Public Health Problem ◽  
Therapeutic Agents ◽  
Review Article ◽  
Etiologic Agents ◽  
Proper Diagnosis ◽  
Athlete’S Foot

Fungal foot infections are becoming an increasingly common public health problem as the population ages. New studies have shown that some of the traditional therapeutic antifungal agents have multiple actions that enable them to be more efficacious than previously thought, and more efficacious than other agents without multiple actions. In this review article, the pedal infections commonly referred to as tinea pedis, or athlete's foot, are described. The etiologic agents involved in the pathogenesis, the methodologies for proper diagnosis, and the therapeutic agents commercially available for treatment are reviewed.

Sign in / Sign up

Export Citation Format

Share Document