scholarly journals Higher Education Efficiency and Quality

2021 ◽  
Vol 2/2021 (35) ◽  
pp. 46-60
Author(s):  
Marcin Dwórznik ◽  
◽  
Krzysztof Opolski ◽  
Keyword(s):  
Higher Education ◽  
Education Institution ◽  
Process Approach ◽  
Higher Education Institution ◽  
Financial Measures ◽  
The Public ◽  
Quality Of Higher Education ◽  
Dea Method ◽  
The University

The efficiency and the quality of higher education institution was assessed with the use of process approach. The efficiency of the higher education institution was determined on the basis of a combination of typical financial measures, taking into account costs incurred in the process of didactics and research, and expenditures (measured by current liquidity, stock turnover, receivables and liabilities ratios) necessary for schools to maintain financial liquidity. As measures of quality, related to statutory tasks of the university, the factors determining graduates’ situation on the labour market as well as patents obtained as a result of research conducted by university were adopted. Applying measures of quality enabled the researcher to obtain a more comprehensive dimension of the universities’ efficiency, while proving the fact that financial measures alone may distort the actual picture of efficiency or even lead to erroneous conclusions. It can be hypothesized that in the case of a higher education institution that pursues its statutory goals of providing knowledge to the public by conducting didactics and research, the concept of efficiency should combine financial and qualitative dimensions. The results obtained in the study using the DEA method allow the researcher to determine the situation of the university for the period covered by the study.

A theoretical framework for managing intellectual capital in higher education

2019 ◽  
Vol 33 (5) ◽  
pp. 919-938 ◽  
Author(s):  
Giuseppina Iacoviello ◽  
Elena Bruno ◽  
Antonella Cappiello
Keyword(s):  
Higher Education ◽  
Intellectual Capital ◽  
Education Institution ◽  
Theoretical Framework ◽  
Content Type ◽  
Quality Of Higher Education ◽  
Pilot Model ◽  
The University ◽  
The Impact

Purpose The purpose of this paper is to identify, through the preparation of a theoretical framework, the drivers able to highlight the relationships between universities and stakeholders in the area of higher education. It also intends to stress the importance of intellectual capital (IC) regarding its contribution to create the quality of higher education. Design/methodology/approach The method, through the repetition of different “rounds” of interviews with questionnaires, tends therefore to create situations of comparison, verification and discussion of the different hypotheses prefigured, and then come to a convergence of both scenarios and dates of realization. Findings The paper provides a system of indicators for assessing the quality of relationships between stakeholders in the key processes of the universities. Research limitations/implications The paper provides a pilot model that needs further adjustments in itinere, based on rigorous empirical tests conducted to confer on it the characteristics of universal applicability within the university context. Practical implications The major contribution of the model is evident from the resulting interpretative process, which makes it possible to deduce, from the performance indicators, the strategies put in place by the university to achieve their goals, that is, to prepare any interventions for the optimization of the management of IC which can create the quality of higher education institution. Originality/value None of the models presented in the literature details the quality of the relationship between stakeholders in the key processes of the universities and therefore neither investigates the impact produced by them on the performance of the university nor on the way stakeholders perceive the usefulness of the knowledge transmitted or the level of customer satisfaction achieved, as indeed the most recent research on the subject envisages.

scholarly journals Motivating employees of the public organization: case study of the higher education institution

2017 ◽  
Vol 39 (1) ◽  
pp. 100-111 ◽  
Author(s):  
Sylwia Stachowska ◽  
Iwona Zofia Czaplicka-Kozłowska
Keyword(s):  
Higher Education ◽  
Interpersonal Relations ◽  
Education Institution ◽  
Public Institutions ◽  
Public Organization ◽  
Higher Education Institution ◽  
The Public ◽  
Self Development ◽  
The University

One of the most significant managerial functions is motivating which leads to the implementation of the particular organizational objectives, to shaping of engagement and loyalty of its members and, consequently, to the raising effectiveness of their actions. The properly constructed solutions in the area of employee motivating process may result in the several benefits for the organization, which is true also for the public institutions including the academic ones. The aim of the herein study was the identification of the factors which have an impact on the motivation of employees of the higher education institution. The research was conducted with the questionnaire survey among the non-academic employees of the University of Warmia and Mazury in Olsztyn, Poland. The conducted survey concludes that the motivation of employees is affected by various factors, mostly concerning the remuneration for work and also with the self-development possibilitities, interpersonal relations, and effective communication. It is vital and worth to use the knowledge about them for improving the quality and efficiency of the organization.

scholarly journals Studijų kokybės įtaka aukštųjų mokyklų įvaizdžiui

2009 ◽  
Vol 48 ◽  
pp. 68-81
Author(s):  
Birutė Galinienė ◽  
Algirdas Miškinis ◽  
Albinas Marčinskas ◽  
Greta Drūteikienė
Keyword(s):  
Higher Education ◽  
Education Institution ◽  
University Education ◽  
Education Quality ◽  
Study Quality ◽  
Higher Education Institution ◽  
Vilnius University ◽  
Using Data ◽  
The University

Europos aukštojo mokslo erdvės kūrimas skatina šio kontinento aukštąsias mokyklas susimąstyti apie aukštojo mokslo konkurencingumo ir jo vertės didinimą. Tai pasiekti Lietuvos aukštosios mokyklos gali tik nuolat gerindamos studijų kokybę,savo įvaizdį ir reputaciją. Šiame straipsnyje aptariamos bendrosios studijų kokybės ir įvaizdžio gerinimo aukštosiose mokyklose teorinės prielaidos, jas iliustruojant tyrimų, kurie buvo atlikti visame Vilniaus universitete ir atskirai Ekonomikosfakultete, duomenimis. Visuose Vilniaus universiteto padaliniuose 2005–2006 m. atlikome keturis didelio masto tyrimus (įvertinome vidinį Vilniaus universiteto įvaizdį, studentų požiūrį į studijų kokybę, pradedančiųjų studijuoti Universitete ir jų tėvų lūkesčius, tų lūkesčių pokyčius po pirmojo studijų pusmečio) ir identifikavome pagrindines problemines sritis. Siekdami nustatyti šių problemų priežastis, mėginome pažvelgti dar giliau – atlikome tyrimą viename Vilniaus universiteto padalinyje (Ekonomikos fakultete), kuriuo aiškinomės, kokie veiksniai daro įtaką aukštosios mokyklos įvaizdžiui ir kaip Universiteto įvaizdis siejasi su siūlomų studijų kokybe.Reikšminiai žodžiai: studijų kokybė, įvaizdis, aukštoji mokykla.The impact of study quality on the image of a higher education institutionBirutė Galinienė, Algirdas Miškinis, Albinas Marčinskas, Greta Drūteikienė SummaryIssues concerning the image and reputation strengthening of higher education institutions have recently been given an important consideration in Lithuania and other European countries. In the article we will discuss the fundamentals of the university education quality and image strengthening in theoretical premises, and illustrate them using data of studies performed at the Vilnius University. The research results demonstrate that the quality of studies is the main factor in determining the image of a higher education institution. Key words: study quality, image, higher education institution.

scholarly journals QUALITY ASSURANCE FACTORS IN HIGHER EDUCATION

2014 ◽  
Vol 4 (1) ◽  
pp. 35-41
Author(s):  
EDVARD GALTAGAZYAN
Keyword(s):  
Higher Education ◽  
Quality Assurance ◽  
Academic Discipline ◽  
Education Institution ◽  
Systematic Assessment ◽  
Quality Of Higher Education ◽  
Assessment Approach ◽  
Effective Organization ◽  
The University

Assessment of the quality of education through a single indicator is not possible. It is required a systematic assessment approach based on internal and external criteria to assess the educational environment. The quality of higher education is a multidimensional, multi–component and dynamic concept related to the context of an educational model, mission and purpose of the institution as well as specific criteria for a particular system of education, institution and the characteristics of the educational program or academic discipline. The task of the University in the process of education quality assurance is not only the quality of graduates but also the effective organization of all on–going activities of the learning process, which includes training, effective organization of all educational processes, continuous professional development of teachers. Henceforth, the most important thing is to create a culture of education at the University.

Higher Education Institution Integrated Quality Management System

2011 ◽  
Vol 1 (1) ◽  
pp. 30-43 ◽  
Author(s):  
Alexander I. Chuchalin ◽  
Alexander V. Zamyatin
Keyword(s):  
Higher Education ◽  
Quality Management System ◽  
Education Institution ◽  
Integrated Approach ◽  
Educational Process ◽  
Quality Of Higher Education ◽  
Standards And Regulations ◽  
Quality In Higher Education ◽  
The University

To solve the problem of quality in higher education, many different factors, including controversial ones, must be involved. To achieve the required quality of education at universities, teachers must have enough freedom to develop educational content, as well as to involve the results of scientific research and innovative pedagogical technologies into the process of education. It is necessary to establish certain standards and regulations within the university that help facilitate continuous improvement of the educational process to manage the quality of higher education. The integrated approach to management of Higher Education Institutions’ (HEI) educational activities proposed in this paper establishes the regulations of main processes, conditions and incentives to facilitate diversity and creativity at different levels of a contemporary university. These principles have been applied to form the basis of Tomsk Polytechnic University’s quality assurance approach.

scholarly journals Theoretical bases for academics’ potential development: foreign and domestic experience

2021 ◽  
pp. 5-19
Author(s):  
Yurii Skyba ◽  
Hanna Lebedynets
Keyword(s):  
Higher Education ◽  
Teaching And Learning ◽  
The European Union ◽  
Association Agreement ◽  
Intangible Resources ◽  
Quality Of Higher Education ◽  
Potential Development ◽  
Organizational Information ◽  
The University

Ensuring and improving the quality of teaching and learning, in particular the academics’ potential development, is reflected in strategic European and domestic documents, namely in the Association Agreement between Ukraine and the European Union, the Paris Communiqué, the Strategy for Higher Education in Ukraine for 2021-2031 and others. The expediency for academics’ potential development is confirmed by the results of a national survey on the needs for the development of Ukrainian universities in the process of reforming higher education in the context of European integration. The article highlights the problems of academics’ potential development. Based on foreign and domestic experience, the theoretical bases for academics’ potential development, in particular the conceptual and terminological apparatus and structural components of teaching metacompetence are substantiated. The concept «potential of an academic» is defined as a set of intellectual, intangible resources, conditions and opportunities created for the production and accumulation of new knowledge, ideas, technologies, competencies and other productive properties at the university, which combines two levels of connections functioning in unity. The first level of connections are resources that are the result of past and present, and the second – opportunities, i.e. those abilities and connections that are future-oriented, constantly changing, evolving, forming new abilities, characteristics, including elements of the future development. The following components are distinguished in the structure of teaching metacompetence: prognostic; design; objective; innovative; pedagogical partnership; organizational; information and digital; reflexive; linguistic and communicative; inclusive; motivational; health-preserving; emotional-ethical and evaluative-analytical. The development of the above components of teaching metacompetence will help ensure the quality of higher education and increase the competitiveness of the university in the educational services market.

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