scholarly journals The Struggle to Decommodify the Service Sector: The Canadian Auto Workers and the Casino Industry

2019 ◽  
Vol 74 (1) ◽  
pp. 89-116
Author(s):  
Alissa Mazar
Keyword(s):  
Democratic Party ◽  
Service Sector ◽  
Union Density ◽  
Service Work ◽  
Atlantic City ◽  
Automotive Manufacturing ◽  
Auto Workers ◽  
Casino Industry ◽  
Lost Opportunity

Research objective: Through relatively higher unionization rates within the casino industry, casino employment provides a counterexample to the connection between low-skill service work and low wages. The existing literature, however, suggests that casino workers embrace a commodified vision of their labour. It is of interest to understand whether and how unions are successful in decommodifying both ideologically and materially, wage entitlements in this expanding industry as this is a main mechanism through which unions challenge income inequality. This article examines the Canadian Auto Workers’ (CAW) attempt to decommodify wages in the casino industry.Methodology: These findings are based on a case study of Casino Windsor, located in Windsor, Ontario—the automotive capital of Canada and the first city to host a resort casino outside of Atlantic City and Las Vegas. Ninety-one interviews were conducted with Windsor stakeholders (20), and automotive (43) and casino (28) workers. The local newspaper from 1994-2014 is also examined and descriptive statistics are utilized.Results: Casino workers initially did adopt a decommodified vision of wage entitlements; yet, due to political—the New Democratic Party of Ontario—and institutional—low sectoral union density—forces, casino workers during 2014-2015 interviews embrace aservice mindwhere wages are determined by a market-oriented human capital model.Conclusions: CAW union representatives and the casino membership now view the CAW’s attempt to bring anindustrial mindsetinto the casino as a mistake, naturalizing the link between decommodified wages in automotive manufacturing and the market-oriented wage entitlements of the service sector. This case study marks a critical lost opportunity by the CAW to decommodify wage entitlements in the casino industry and the broader service sector.

scholarly journals Urban Regeneration: From the Arts `Feel Good' Factor to the Cultural Economy: A Case Study of Hoxton, London

Urban Studies ◽  
2009 ◽  
Vol 46 (5-6) ◽  
pp. 1041-1061 ◽  
Author(s):  
Andy C. Pratt
Keyword(s):  
Service Sector ◽  
Urban Regeneration ◽  
Cultural Economy ◽  
Cultural Industries ◽  
Industrial City ◽  
Policy Debates ◽  
The Arts ◽  
Post Industrial

This paper seeks to examine critically the role of culture in the continued development, or regeneration, of `post-industrial' cities. First, it is critical of instrumental conceptions of culture with regard to urban regeneration. Secondly, it is critical of the adequacy of the conceptual framework of the `post-industrial city' (and the `service sector') as a basis for the understanding and explanation of the rise of cultural industries in cities. The paper is based upon a case study of the transformation of a classic, and in policy debates a seminal, `cultural quarter': Hoxton Square, North London. Hoxton, and many areas like it, are commonly presented as derelict parts of cities which many claim have, through a magical injection of culture, been transformed into dynamic destinations. The paper suggests a more complex and multifaceted causality based upon a robust concept of the cultural industries as industry rather than as consumption.

Implementation of lean in IT SME company: an Italian case

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Marco Torri ◽  
Kaustav Kundu ◽  
Stefano Frecassetti ◽  
Matteo Rossini
Keyword(s):  
Manufacturing Industry ◽  
Service Sector ◽  
Manufacturing Sector ◽  
Single Case ◽  
Value Added ◽  
Lean Implementation ◽  
Content Type ◽  
Italian Case ◽  
Lean Practices

Purpose In spite of huge advancement of Lean in the manufacturing sector, its advantage in the service sector is not fully investigated. The purpose of this paper is to cover this gap in particular for the information technology (IT) sector through the implementation of the Lean philosophy in a small- and medium-sized enterprise (SME), operating in the IT sector. Design/methodology/approach A case study is conducted and following the A3 model, Lean is deployed in the case company. Data were collected through on-site interviews, waste sources were identified and then countermeasures for their reduction were proposed and adopted. Findings This study reveals that the implementation of the Lean practices in an SME operating in the IT sector offers good operative and financial results, thanks to the higher productivity obtained through the reduction of non-value-added activities. Research limitations/implications This paper reports a single case study, not enough to generalize the results. Moreover, more Lean tools and practices should be tested in IT companies to assess their effectiveness. Practical implications This paper increments the knowledge base for the application of Lean and A3 model outside the manufacturing industry. This paper should assist practitioners and consultants who have the desire to understand a better way of Lean implementation in fast-growing IT industry and in SME. Originality/value Research on Lean implementation in an SME company and in IT sector is scarce. This study aims to assess the efficiency of the adoption of Lean practices following the A3 model. The results could be highly valuable for similar companies (dimension or sector), especially those that are facing transition situations in terms of size and at the same time want to improve their operations performance, efficiency and avoid waste.

scholarly journals STRATEGI LAYANAN PERPUSTAKAAN PERGURUAN TINGGI PADA MASA NEW NORMAL (STUDI KASUS UPT PERPUSTAKAAN UNIVERSITAS RIAU)

2021 ◽  
Vol 8 (2) ◽  
pp. 111-118
Author(s):  
Sastria Izprilla ◽  
Vita Amelia ◽  
Hadira Latiar
Keyword(s):  
Digital Libraries ◽  
Service Sector ◽  
Library Services ◽  
New Normal ◽  
University Library ◽  
Normal Period ◽  
It Department ◽  
Descriptive Approach ◽  
The University

This research is entitled strategy of university library services in the new normal period case study of the technical implementation unit (UPT) of the University of Riau library. The purpose of this study was to determine the service strategy taken by the technical implementing unit (UPT) of the Riau University library in the new normal era. The method used in this research is qualitative with a descriptive approach. The processing method uses data reduction, data presentation, and conclusions. The informants in this study were the head of the library, the head of the service sector, and the head of the IT department. The results of this study are that there are several strategies taken by the Riau University library, that is the development of digital libraries that must be accelerated and add supporting applications to ensure the smooth distribution of information to users.

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