scholarly journals STATISTICAL MODELING OF CONSUMER PROFILES IN ADAPTATION OF MARKETING STRATEGY IN CONDITIONS OF COVID-19 PANDEMIC

2021 ◽  
Vol 21 (1) ◽  
Author(s):  
Jana Aleksić ◽  
Mirjana Landika ◽  
Marijana Barjaktarević

Business activity and the production portfolio of business systems are directed to the consumers’ requirements by marketing activities, therefore, there are situations in which these activities create and stimulate certain needs and requirements. Market creation is a complex activity that affects a large number of disciplines and synergistically creates satisfaction with the product and / or service, which, in a pandemic, is a special challenge for the creators of the product portfolio, especially for distribution channels. Distribution of products and / or services is a key factor of business success in the conditions of social distance and insufficiently developed technical - technological support for the transition to the virtual sphere of business and communication. A useful base of business activity includes adequate modeling of consumer profiles in order to adapt the marketing strategy to them, which ultimately provides guidelines for market positioning as a precondition for business efficiency. Creating consumer profiles requires a model analysis of habits, preferences, talents, personal and socio - psychological characteristics that allow the creation of similar groups, and thus the adaptation of marketing strategies in line with the created consumer profiles. The empirical basis of the proposed solutions enables a confidence in the modeled information, and thus reliability in their objectivness, which enables business flexibility conditioned by external stimuli, such as the COVID - 19, but it can also be used in other business conditions. The aim of the research is to establish a correlation and find answers on how to fit consumer profiles and their purchase under pandemic conditions. Consumer purchase depends on numerous factors, both internal and external, which are valid in regular conditions as well. Considering the current conditions, it is necessary to evaluate consumers’ behaviour during the purchase. Consumer profiling is not universal and cannot be generalized for the global market, especially if it is programmed for providers within a selected geographic unit. The research assumption is that different results would be obtained in another territorial unit and a different consumer typology would be profiled, but this assumption needs to be checked, which opens up the possibilities of new research projects. The research marked off another group of factors, known as factor II, which includes: marital status, number of children, respondent’s age, children’s age, ownership of a residential building and employment status. Consumers’ reaction to consumption is mostly within these factors. Data analysis and generation of management information that profiles consumers can be performed in other territorial units and in other time frames, and they are based on the knowledge of tools for data collection and processing, and then consulting service management - marketing adjustment of strategic commitments and business policy in accordance with the generated results.

Author(s):  
Irina Kh. Kuchieva ◽  
Zarina Yu. Kaloeva ◽  
Sofiya S. Triandofilova

The article focuses on the consideration of the marketing strategy of the Uber company. A strategy is essential when a company enters new markets. It is a difficult task for any business and requires managers to understand the specifics of the formation, management of marketing strategies in both local and global markets. The above factors determine the relevance of the research topic. In connection with the processes of globalization and significant modifications in the technological support of business, activities in modern markets are changing significantly. The purpose of this article is to analyse the implementation of the marketing strategy of Uber in the global market to indicate the characteristics and directions of development. In research, the following methods applied: a comparative, analysis and methodology for developing marketing strategies. The American service Uber is striving to gain leadership positions in the development of the Russian market. This drive drives offensive strategies that combine direct competition for low prices and strategies that increase resources and customers by engaging an audience that competitors have missed. As the analysis of the company’s activities showed, Uber implements a specific marketing strategy as an offensive strategy. As part of the confrontation with the main competitors, Uber actively invests in the promotion and advertising of the service, pays attention to pricing policy to provide opportunities for participation in price competition. The American service Uber is striving to gain leadership positions in the development of the Russian market. This commitment drives offensive strategies that combine direct competition for low prices and plans that increase resources and customer base by engaging an audience that competitors have missed. As a result of the analysis of the market of services-aggregators of taxi services, we can conclude that competition is intensifying both from the main competitors, Gett and Yandex.Taxi, and from indirect competitors. Hence, launching a third-party service will be a reactive strategy for Uber, as chief competitors have already diversified their service portfolio. Thus, the marketing strategy in modern conditions of development is an efficient mean for promoting a company in the international market.


2019 ◽  
Author(s):  
Agussalim

Marketing is Strategy form a part of marketing management process where via this concept is expected corporate gets an realization. Success or failing event in marketing strategy will take in big impact to corporate attainment. Ability in determines and performing marketing strategy in point, firm will feel equal to face emulation that progressively conpetitiv at global market at a swoop gets to reach for business success for corporate pertinent one.


Author(s):  
Beatriz Sainz de Abajo ◽  
Isabel de la Torre Díez ◽  
Miguel López Coronado

Internet marketing covers all aspects related to the promotion and sale of a product or service through the Internet. This chapter demonstrates how adequate planning is fundamental in a Small and Medium-sized Enterprise (SME) to increase sales. The objective is to analyze the aspects which must be taken into consideration when developing a good e-marketing strategy and to study some of the different alternatives that the Internet and e-marketing make available to us: e-mail marketing, viral e-marketing, geomarketing, and positioning within search engines. Also the concept of Customer Relationship Management (CRM) will be analyzed. The leap into the global market is not easy and the reduction in budgets has inspired marketing professionals to adopt strategies which can be measured and the results controlled, pointing out that the online tactics and tools used by the vast majority of marketing professionals in their strategic plan are banners, search engines, and e-mail.


Author(s):  
Choongseok Lee ◽  
Woojong Suh ◽  
Heeseok Lee

Web business can help companies strengthen the links between customers and suppliers. Under this environment, individual customers are getting much smarter and their needs are changing much faster than ever before. The customers can compare products and services with a variety of rich information provided from Web business systems, so that they can easily move to new products or services. Accordingly, many companies have conceived Web business systems to individual customers as a critical instrument for their business success and so have made a lot of efforts to develop and maintain them.


2017 ◽  
Vol 10 (6) ◽  
pp. 35
Author(s):  
Nagasimha Balakrishna Kanagal

Emerging markets, as of recent times, are going through phases of liberalization towards market economies, increasing privatization, and are witnessing an emphasis of emerging markets’ governments towards globalization. There has been a rise in the contribution of emerging market firms to the economies of emerging markets. A study with a purpose to conceptualize strategic marketing issues for an emerging market firm to go global is significant, given that success in overseas marketing ventures is critical to sustain the phases of globalization. The challenge is to enter, obtain market share, and sustain in advanced economies and other emerging markets. This paper attempts to address the conceptualization and the challenge. The method of the study is to (i) define strategic marketing, outline and distinguish the different types of firms marketing overseas – international, multinational, and transnational / global; and (ii) analyze using extant literature, the aspects and issues of global entry and implementation of global marketing strategy. The study, post analysis, conceptualizes and postulates three moderating success factors, wherein consideration of these factors will aid the emerging market firm in improving its performance (i) acculturation processes in global businesses; (ii) achievement of global marketing synergies; and (iii) the importance of overcoming global negatives. Given that conditions for global entry and implementing global marketing strategy are met, and the three success moderating factors are addressed, the study recognizes that it is necessary to address the competitive forces in the global environment to be able to obtain an optimal share of the market. The study includes a discussion based on an in-depth interview with a leading garment exporter in Bangalore, India, to understand global entry and global marketing strategy implementation. In conclusion, it can be stated that that (i) an explicit process to address global negatives is required to overcome the perceptual gap of emerging market firms on deliverables; (ii) explicit attention to the achievement of global market synergies has to be given by global marketing strategists.


2011 ◽  
Vol 1 (4) ◽  
pp. 1-10
Author(s):  
Melodena Stephens Balakrishnan

TitleAl Ain Dairy: managing demand and supply.Subject areaMarketing strategy, retail/sales management and logistics.Study level/applicabilityUndergraduate and postgraduate.Case overviewAl Ain Dairy works is in one of the most highly competitive industries in the world – the food industry. In the dairy business, choice, freshness, safety standards, inventory management, supply chain and marketing are key to sustainability. Al Ain Diary explains some key challenges in this industry for managing and planning sales. This case builds on a previous case and can be used to teach marketing strategy, retail management and logistics. The case also gives an idea on the food industry especially the dairy market and some of the challenges associated with it.Expected learning outcomesStudents can try forecasting and planning sales based on seasonal trends. Since the process complexity increases as the number of stock keeping units increase, the case provides a rich context of a company where inventory management is a key to success. Product portfolio management is another subject area of focus in this case. For market expansion, students can look at current organizational and market constraints, organizational competencies (and their transferability), and market synergies and similarities to recommend strategy.Supplementary materialsTeaching notes.


2021 ◽  
Vol 92 ◽  
pp. 06042
Author(s):  
David Vrtana

Research background: The progress of business activity depends on current trends in customer shopping behavior in a global environment. The current trend is also becoming a factor of irrationality, which enters the process of purchasing behavior. It is supported by the emotions and desires of consumers. In this sense, it is important to understand the irrational behavior of customers and respect the individual behavioral characteristics in the sales process. By respecting these characteristics, a company can strengthen its brand and marketing strategy with a view to gaining a global competitive advantage. Research will highlight the importance of irrational customer behaviour between the global Lindt and Hershey brands. We will find out whether the pricing policy and the discount are important for influencing shopping behaviour. Purpose of the article: In the article, we pointed out the importance of behavioral characteristics of irrational shopping behaviour in the above-mentioned global brands. We will confirm whether the research of Dr. Ariely and despite the current trends, irrationality prevails in shopping behaviour in the environment of Slovak customers. Methods: In order to assess the theoretical assumptions of behavioral economics and irrational shopping behavior, we used methods of analysis, synthesis. In the analytical part of the article, we also used the method of sociological questioning in order to ensure the credibility of the entire research. In the discussion part of the article, we used the method of induction. Findings & Value added: Pointing out the importance and connection of irrational purchasing behavior in the application of the company’s marketing strategy in a global market environment.


Author(s):  
S. Mahalingam ◽  
B. Ashokkumar

The most popular businesses adopt the Internet, not simply as another advertisement tool or marketing instrument. It is seen as a mechanism for transforming the companies and changing everything about the way computers and mobile devices function to serve their customer better and to connect with their suppliers. In short, digital marketing has sparked a business world revolution by pushing out some old established players and rising new leaders. The winners discover new market possibilities, enhanced ways to develop work and better ways to manage and run their companies. Despite this, the digital marketing entrepreneurs still have to take care of their clients and earn a profit to remain in the business. Web-based business success requires the entrepreneur to strike a balance between creating a digital marketing strategy that utilizes the strength of the Internet and meeting customer expectations of convenience and service. Consumer's present use of mobile devices, social media and search engines have led to developing integrated social –local-mobile strategies (SOLOMO). Entrepreneurs may use the SOLOMO strategy effectively as customers enhance their online activities by extensively using these three methods.


Author(s):  
Bojan Vavtar ◽  
Andrej Škraba

The development of effective organizational systems is one of the most important factors of business success. Radical economic and political changes and the rapid development of the global economic environment trigger public debates in all social structures on the state of entrepreneurial culture, based on generally accepted ethical and legal principles. Ethical business problems have a global dimension and are particularly clearly reflected at the local level of operation. By joining wider social and entrepreneurial structures, Slovenia also accepts global rules of entrepreneurial activity. Growing competition in the global market requires companies to provide superior products, services and ethically and legally correct operations, which is one of the central factors of success in the global business environment. In this paper, we discuss the important relationships between ethics, respect for legal principles and the effectiveness of organizations.


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