International Open Innovation Strategies of Firms in European Peripheral Regions

The involvement of companies in different open innovation activities, through knowledge outputs and inputs, has become increasingly important for the success of companies. However, the existing literature on open innovation is scarce concerning the internationalization process of companies. The internationalization of companies is fundamental in the continuous search to increase the performance of companies externally. The objective of the present research is to explain the strategic processes in the internationalization of companies located in peripheral regions at the time of the COVID-19 pandemic from the perspective of dynamic capabilities. The sample used for this research is composed of seven Portuguese companies. The methodology of qualitative nature is exploratory and uses a case study approach. Regarding the foremost modes of operation in international markets and strategies, we find that (1) companies have partnerships with local distributors or appoint exclusive importers/distributors, and (2) companies prefer to place their products in the market through their brand, “co-branded” projects with retailers, or “private label” projects. Of the seven companies under study, six use a standardization strategy, and one opts for a configuration-coordination strategy. Our findings clarified the literature on export and internationalization strategies in a peripheral country, allowing a closer incept of the organizational and dynamic capabilities and an overview of the supporting tools these companies have to compete in the global market. Our study is original because few articles study the internationalization strategies of companies at the time of the COVID-19 pandemic and in peripheral regions of Europe.

Internationalizing Quality Assurance Systems With International Accreditations in Slovenian Higher Education

This chapter addresses the internationalization process from the standpoint of international accreditations. More precisely, it explores whether in Slovenia their implementation is affected primarily by globalization or regionalization of (quality assurance in) higher education. Initially, it discusses globalization and regionalization from the standpoint of internationalization and Europeanization of higher education. Then, it overviews the main international (professional) accreditors, which are relevant for Slovenian higher education (institutions). In the continuation, it outlines the internationalization of Slovenian quality assurance system at the national level, whilst afterwards, it concentrates in more detail on the analysis of institutional (internationalization) strategies and official websites of Slovenian higher education institutions with respect to international accreditations. In conclusion, it highlights that having more international accreditations does not necessarily mean more internationalization of (Slovenian) higher education.

Total quality management as driver for internationalization: a case study of a small family firm

PurposeThis study investigates the relationship between Total Quality Management (TQM) and internationalization in small family firms, focusing on the role that the dimensions of TQM may have as strategic resources to implement successful internationalization strategies.Design/methodology/approachBuilding on the Resource-Based View (RBV), the study is based on a single case study, and data were gathered through in-depth interviews with the family owner-manager.FindingsFindings show that small family businesses that aim to operate in international markets have to invest constant attention toward TQM by developing strategies able to achieve excellence. More in detail, for small and medium family firms, TQM represents a driver to internationalize. Therefore, family-owned managers sustain that internationalization success depends on the increasing attention exhibited toward the following dimensions of quality, specifically on three main pillars: relationships, professionalization and long-term vision, which appear to be strategic resources in international markets. An interpretive model is proposed with a set of propositions.Research limitations/implicationsScholarly implications are threefold. First, findings contribute to the RBV theory by introducing the long-term vision as a strategic resource able to activate a loop between TQM and internationalization success. Second, results contribute to TQM literature, highlighting that it represents a driver to internationalize, and following a long-term perspective, its enhancement is stimulated by internationalization. Third, findings contribute to family business studies, underlining the relevance done of owners on professionalization as a strategic resource to ensure excellence and obtain success in overseas markets. The main drawback refers to the fact that results stemmed from one single case study. Further studies could deepen the analysis on multiple cases.Practical implicationsThe proposed case study represents a best practice and can stimulate other entrepreneurs and consultants to invest in TQM to thrive internationalization strategies.Originality/valueThe current study, elucidating that TQM is the driver to stimulate family business internationalization, proposes an interpretive model to study TQM and internationalization in small and medium family firms.

A Triad of Uppsala Internationalization of Emerging Markets Firms and Challenges: A Systematic Review

The economic advancement of emerging markets such as China, Brazil, and India has been regarded as one of the benefits of a globalized world. This paper revisits and evaluates the Uppsala model to teases out the process, speed, determinants, and challenges of early internationalization approaches of firms in transition and emerging markets (TEMs). Applying Systematic Literature Review (SLR), this article collects, disintegrates, and categorizes previous studies, synthesizing the theoretical models to shed light on small and medium enterprises (SMEs) characteristics, behaviour, and motives to internationalise, as well as the approaches to internationalisation. This method identified 183 articles published between 2008–2018 from 84 international journals. A triad (a set of three related things) highlights the three main features of the Integrated Uppsala Model including the basic assumptions, influential factors, and competitive strategies of firms. The findings suggest that the institutional–legal environment constitutes key barriers that firms in TEMs must overcome to develop an early internationalization strategy. It appears that internationalization literature focusing on emerging markets is biased towards China. The review identifies a need for future studies to (i) focus on emerging markets firms in Africa and South America; and (ii), provide a cross-country analysis and evaluation of internationalization strategies of TEMs.

Internationalization of Tourism Destinations: Networking systems management

This paper aims to fill a gap in the existing research about the internationalization of tourism destinations through a systematic review of the literature focusing on publications presented between 2007 and 2017. The research followed the assumptions of the non-probabilistic snowball sampling technique. In addition, the computer programs VosViewer, for bibliometric analysis, and NVivo 10, for content analysis were used. Tourism destinations’ internationalization is a combination of: (i) integration of organizational interest with stakeholders’ interests; (ii) understanding that what moves these elements are endogenous and exogenous business opportunities; (iii) integrating external opportunities in the destination by aligning them with its territorial identity; (iv) achieving coherence between the previous three components through the implementation of a governance model; (v) a governance model that facilitates the destination’s organization by conciliating interests, resources and opportunities; (vi) and the DMOs that coordinate the dynamics generated between the elements of this system, making it possible to organize the supply following its territorial identity. The internationalization process of tourism destinations highlights factors different from the internationalization of companies. In the first scenario, politics, planning, and territory internationalization strategies should target different kinds of reflections according to the level of intervention (local, regional, national or international). In the second, it is essential that supply is aware of investment opportunities abroad, financial packages to support businesses, innovation, and entrepreneurship. The current period exposed the fragility of the tourism sector and how external threats can influence it. Thinking about the internationalization of tourism destinations shows how important it is to organize the tourism offer in accordance with the challenges the sector faces, at the same time as explaining the role of DMOs. Until now, this theme has been mainly studied from the perspective of demand, creating a gap in the existing knowledge about the organizational systems.

A Textual Analysis of Community College Internationalization Plans in the U.S. and Canada

Internationalization in the community college sector serves many purposes that align with the local and national contexts in which an institution is situated. One method of assessing how international efforts have become institutionalized is through the analysis of internationalization plans. Prior research examining internationalization plans and agendas is centered on the four-year sector, and studies on the two-year sector and comparative studies are scarce. This article addresses that gap by analyzing four community college internationalization plans in the U.S. and Canada. We use the textual analysis tool, Voyant, to examine how internationalization is operationalized in these two national contexts. Our findings indicate that there is little emphasis on mobility and language programs, despite the presence of these internationalization strategies in institutional or national policies. The documents also show greater quantification of goals related to internationalization and lesser specificity regarding intercultural activities. Implications and recommendations for future research are offered.

Family succession, professionalization and internationalization: a study of Brazilian family businesses

PurposeThe purpose of this paper is to investigate the relationship between family succession, professionalization and internationalization in family businesses within the Brazilian context.Design/methodology/approachThe paper presents a multiple-case study method with three Brazilian family businesses that have at least two generations of the owning family involved in the business and an international presence of at least three years. In-depth interviews and secondary data were undertaken with family and non-family members of each case.FindingsThe authors' results show that a family business can boost its internationalization by introducing both succession planning and professionalization on international activities. As family members tend to be more risk-averse and focused on keeping the family business within the family, professionalization is a way of improving the firm's ability to expand internationally. This process tends to lead to lower performance by the firm for the first few months or the first year after the investment, but afterward, international performance tends to grow exponentially.Originality/valueOnly a few studies have been concerned on the relationship of these three dimensions. Thus, the research takes into account that professionalization and succession lead family businesses to improve their internationalization strategies.