Smart Tourism Destinations

Tourism businesses and touristic destinations that want to reach a highly competitive position in the world should fulfill the required infrastructure investments and acquire a service concept that is consistent with the smart tourism strategy in order to turn into smart tourism. In order to compete with rival destinations, it has become a prerequisite for Turkey's world-famous destinations such as Istanbul, Antalya, Izmir, and Cappadocia to embrace digital transformation and smart tourism concepts. Accordingly, the concepts of smart tourism, smart city, and smart tourism destinations will be explained, and smart tourism applications in Turkey's touristic destinations will be explored in this chapter within the framework of current academic studies. It is aimed to ascertain how well these specified destinations adhere to the concept of smart tourism.

Exploring perceived innovation in building customers’ patronizing behavior in the food delivery service context

Purpose In the food delivery industry, mobile applications have become an important platform for providing services and interacting with customers. Thus, this study aims to examine whether customers’ perceived innovation changes their patronizing behavior intention toward the brand’s application. Design/methodology/approach Using data from food delivery customers in the USA, this study identifies the relative impact of multidimensional innovation (i.e. service concept innovation, service process innovation and customer experience innovation) on customers’ behavior. Partial least squares-structural equation modeling is used to test the hypotheses. Findings Results show that customers’ perceived service process and experience innovation increase commitment, which turns into reuse intention of the delivery application. Commitment also increases the impact of customers’ perceived innovation on loyalty. However, in this study, service concept innovation is insufficient to solely create positive behavioral intention. Practical implications Findings suggest that a food delivery application that continues to innovate to improve the service process and experience can be an effective marketing tool because they increase bonding with customers. This study recommends that food delivery companies manage their relationship with customers to achieve sustainable growth. Originality/value Despite the growing attention in the mobile service industry, limited studies have examined the effects of innovations of food delivery application on customers’ behavior. Thus, this study provides useful guidelines that advance mobile commerce research, especially in the food delivery industry.

Serverless: Next Generation of Cloud Computing

Serverless computing has emerged as a promising new paradigm for application and service deployment. The process of delivering code into production can be made easier with serverless computing. Serverless code can be utilized alongside standard deployment strategies such as microservices and monoliths. Alternatively, programs can be developed to be completely serverless, meaning they don't require any supplied servers. A serverless computing service concept is also called Function as a Service (FaaS), which allows developers to deploy specific functions to the cloud. FaaS has proven to be effective for a variety of computational activities, although using it for web apps can be difficult due to excessive response times on occasion. Nevertheless, serverless computing for web applications is gaining popularity. It is a testament to the maturity and widespread usage of cloud technologies, as it symbolizes the development of cloud programming paradigms, abstractions, and platforms. In this research, we investigated existing serverless platforms from industry, academia, and open-source initiatives, identifying key criteria.

Robot-as-a-Service: From Cloud to Peering Technologies

This article is devoted to the historical overview of the Robot-as-a-Service concept. Several major scientific publications on the development of Robot-as-a-Service systems based on a service-oriented paradigm are considered. Much attention is paid to the analysis of a centralized approach in the development using cloud computing services and the search for the limitations of this approach. As a result, general conclusions on the reviewed publications are given, as well as the authors' own vision of Robot-as-a-Service systems based on the concept of robot economics.

Market demand for conference interpreting in South Korea: Sifting through the signals

This study explores the market demand for conference interpreting in South Korea by exploring the signals that users perceive as important for professional conference interpreting services. The findings were derived from a questionnaire-based survey of 109 participants with experience of conference interpreting services. The results indicate that interpreting quality, interpreting experience, and certification of the interpreter are important signals, suggesting that users are aware of the importance of quality. Furthermore, interpreting is primarily used as a communicative act. On the other hand, the low ratings for academic degrees in interpreting reveals the presence of information asymmetry, which negatively affects the elements that users perceive as important for the professionalization of interpreting. The study also addresses the service aspect of conference interpreting, shedding light on the ‘interpreting as a service’ approach based on an end-to-end service concept in both practice and training. The findings suggest a future direction both in terms of market development and interpreter training, thereby contributing to the advancement of interpreting as a profession.