Self-reflection of University Teachers at the Czech University of Life Sciences Prague

The aim of the paper is to evaluate teachers´ competences and their self-reflection in the teaching process. The topicality of the research presented in the paper is given by the fact that teachers at university level must prove excellent competences regardless external factors which affect the teaching process any time. Competence is the key qualified and professional job performance in any sector. The paper focuses on the competences of university teachers which they acquire and develop throughout their career. Attention is given to professionally and personality cultivating competences, part of which is also self-reflection. Self-reflection refers to a person’s ability of introspection and willingness to learn more about own abilities and skills. This will lead to a better ability to identify changes that may be required. The methodology consists in a research based on a questionnaire survey and statistical evaluation of gathered information. The paper gives an outline of the evaluation process at the Czech University of Life Sciences Prague (CZU), during which opinions of students and teachers about instruction were analysed, together with the fulfilment of selected university competences. The main body of the paper is dedicated to the statistical processing of selected data from the evaluation survey conducted by using the SPSS programme. The results indicate that there are significant deviations of teachers´ self-evaluation from the students´ opinion. The Institute of Education and Communication is going to offer courses in advanced competence development using techniques of self-reflection. This has a potential to enhance effectiveness of the teaching process at university level.

Capturing the Unsaid: Nurses’ Experiences of Identifying Mental Ill-Health in Older Men in Primary Care—A Qualitative Study of Narratives

This study describes nurses’ experiences in identifying mental ill-health in older men in primary care. The aging population is growing in Sweden and life expectancy is increasing. Age is a risk factor for mental ill-health. Older men are over-represented in deaths from suicide. When older men seek primary care, it is often because of somatic symptoms and rarely for mental health issues. A questionnaire with five open questions was answered by 39 nurses from 10 primary care centres and subjected to inductive qualitative content analysis. The results revealed a main theme—capturing the unsaid—and two categories: (1) feeling secure in the role, with three subcategories (building trust, daring to ask and interpreting signs); and (2) the need for resources, with two subcategories (time and continuity, and finding support in collaboration). The results confirm that nurses in primary care play a key role in identifying mental ill-health in older men. There is a need for resources in the form of time, competence and collaboration with other professionals and patients’ relatives. This strategy will establish best practice and provide evidence-based care to facilitate improvements in older men’s mental health and prevent suicide.

Internet communications: time phenomenon and communicative activity

The article focuses on a theoretical overview of time phenomenon in Internet communications. Advanced technologies and virtual interactions make interaction and communicative competence priories in Internet communications. Time is seen as both a biological and a social phenomenon and the notion of time competence embraces the ability to establish and maintain social contacts within the indicated timeline and capability to extend and restrict the timeframe of communications. Based on a theoretical analysis of reflection and regulation of communicative activity in Internet communications the authors have devised a training programme “Enhancement of time competence in Internet communications”. This five module programme is aimed to university and high school students. The article also presents the results of implementing this programme.

Errors And Competencies In Speaking Indonesian Language Students Of Diponegoro University, Semarang, Indonesia

Error and competence in speaking Bahasa (Indonesian language) are always an interesting topic to discuss because language is dynamic. Mistakes that also reflect language competence can occur in all walks of life from the general public, students, to university students. This paper highlights the mistakes and at the same time, competence in speaking Indonesian language, among students of Diponegoro University. Data was extracted through a questionnaire distributed via MS Form. The results are (a) the average number of students (80-90%) is competent in distinguishing standard and non-standard words, (b) Some students (60-85%) are competent in distinguishing standard/complete form of words (in Predicate) in a sentence, (c) a small portion of students (14-32%) is incompetent to distinguish it, (d) 60-85% of students are able to distinguish effective and ineffective sentences, (e) on average (50%), students are able to distinguish correct sentences in terms of semantics, (f) most students (> 90%) agree: (1) Indonesian language must be maintained, taught and mastered; (2) Indonesian language is related to nationalism, personality and logic.

KUALITAS PELAYANAN PENGADUAN PENGGUNA JASA PDAM KOTA SURABAYA (Studi tentang tingkat Responsivitas dan Akuntabilitas PDAM dalam memberikan pelayanan pengaduan pelanggan air kotor/bau)

Quality Services User of Service User Pdam City Surabaya (Study on PDAM Responsiveness and Accountability in providing customer service of dirty/smelly water). Settlement in Surabaya city is one of clean water prone area. So far the distribution of clean water is done through home connection obtained from pdam Surya Sembada in Surabaya city, but the service obtained stiil not in accordance with service standard. This study aims to how resposiveness an akuntability PDAM Surabaya city in providing services. The method used in this research is qualitative descriptive method whit focus of public service covering, service procedure, completion time, competence of service providr officer. Research results can be seen that customer complaints service water distribution system that has been implemented well enough about the procedures service, facilities and infrasructure, the competence of serviceprovider. But at this yime the process of workmanship provided by the officer has not been in accordance whit waht is set and the officer so far only responds to all customer complaints but not acted upon. Keyword : service, responsiveness and accountability

12. Interactive Groups: Examining and Interrogating Issues of Heterogeneity and Accountability

Teachers and learners alike bring past experiences into present teaching and learning contexts. Group work is an experience that carries equal measures of joyful anticipation and mournful trepidation. Learners typically experience group work as an uneven distribution of time, competence, and accountability, and seem to have lingering memories of one or two people doing all the work in order to salvage a respectable grade. While students must understand the group process when they work in problem- or inquiry-based teams, we think the onus should also be on the instructor to devise methods of equity and accountability, which address the aforementioned justifiable fears. Our paper will describe several strategies we have used to anticipate and offset the inevitable tensions and contingencies inherent in group work.