Many Chinese consumers believe the service attitude of salespeople is very important for consumers to buy a product. However, compare with many local China enterprises, many international enterprises do not seem to realise it. Which generals the question: are consumers’ motivations for purchasing from these two types of enterprises different? The paper describes using an international shopping mall (A) and a Chinese shopping mall (B) as examples. The researchers randomly distributed a questionnaire survey to 110 consumers and analysis questionnaire result via the stepwise regression model. The researchers found consumers purchase goods from international enterprises (A) because of gender, and consumers buy goods from Chinese enterprise (B) as their age and the service attitude of salespeople. This paper confirms that the service attitude of salespeople may not the advantage of international enterprises, but the drawback of the research does not consider consumers to have different purchase motives for different enterprises. In the conclusion, the researchers posit that future research should examine whether consumers’ purchase motivations affect international companies to make profit in the Chinese market
Abstract
This paper analyses how the legal consciousness of Chinese enterprise managers has transformed in the face of drastic changes brought along by major events in socialist China. During the past 70 years, there have been in place a series of radical and pervasive changes in the legal framework constituted by a communist system frequented by mass political campaigns, trailed by a massive liberalized move towards a market economy. By building upon the thesis of legal-consciousness narratives suggested by Ewick and Silbey, this paper discusses how Chinese managers have evolved through various states of “With the Law,” “Against the Law,” and “Under the Law” legal consciousness. It is suggested that, in the coming era of globalization under socialist China, Chinese enterprise managers may start to embrace a new narrative of legal consciousness—“In the Law”—by participating more actively in the socialist system with Chinese characteristics.
This paper mainly discusses the current situation of the internationalization development the issues and challenges faced of enterprise standards in China in recent years, and the countermeasures and suggestions to be taken in the future. The research methods of qualitative analysis and case studies are mainly adopted. Both primary and secondary information resources are collected for an analysis and recognition of the progress of internationalization of Chinese enterprise standards. The key issues in the internationalization process of Chinese enterprise standards are put forward through analysis of the lessons learned such as lack of consistency in technology standards and real needs in the process of internationalization of Chinese enterprise standards in the last two decades, especially in the practice of participating in foreign infrastructure construction. Under China’s “One Belt and One Road (B&R) Initiative”, the high quality Chinese enterprise standards and internationalization are the prerequisite for the realization of international cooperation in science and technology. The novelty of this paper is mainly reflected in the countermeasures and suggestions how to enhance the internationalization level of Chinese enterprise standards in accordance with the initiatives of the “B&R” construction and the countries concerned actual needs. These include to further improve the technology level and quality of enterprise standards, improve the applicability of Chinese enterprise standards, strengthen international exchanges and cooperation in the field of standardization, establish and improve standard information resource sharing in big data environment, enhance the competitiveness of enterprises, and realize mutual benefit and win-win situation in “B&R” international cooperation.
PurposeThis paper aims to explore the extent to which unionized employees are dissatisfied in Chinese Enterprise Trade Unions (CETUs) when they perceive high levels of the triple-role conflicts, as well as whether rights expectations will moderate these relationships. The authors define CETUs' triple-role conflicts as the extent to which CETUs and their cadres prioritize fulfilling the roles of preserving social stability (“peace”) and/or maintaining the production order (“production”) over protecting worker's rights and interests (“workers” rights).Design/methodology/approachPilot study developed the scales via both qualitative and quantitative studies, which include item generation using the transcript of individual interviews with 36 informants, and exploratory factor analyses with 106 respondents. The study used a sample of 327 employees from more than 20 firms in North and Southwest China.FindingsResults indicate high reliability and validity of the scales and provide largely consistent supports for our hypotheses: three dimensions of triple-role conflicts are negatively related to employees' satisfaction in CETUs, and rights expectations moderate these relationships.Originality/valueThis study developed three scales to respectively measure CETUs' triple-role conflicts, rights expectation and satisfaction in CETUs. More importantly, the findings shed light on the moderating mechanism of rights expectation in the relationships between triple-role conflicts and satisfaction in CETUs.
China’s Consumers Have Different Purchase Motivations for International Enterprises and Chinese Enterprises