The object. An urgent issue of modern economic science is the study of critical unstable states in macro-systems, including in the hospitality industry, have presented with using the cognitive potential of system analysis. The goal. As a scientific aim, the problem of systemic representation and reconstruction of critically unstable conditions has identified in the hospitality industry with the subsequent determination of their ontological status. At the same time, the hospitality industry is presented as an open system with inherent processes and probable vectors of evolutionary development. Methodology. The study is based on the conceptual resource of the systemic approach, which provided an opportunity to sufficiently analyze the structure of the studying subject and its ontological framework. The practice of structural-logical method in the framework of a systemic approach allows us to imagine the hospitality industry as integrity, which can be patently visualized. The instrumental nature of the clearly historical method in the research context, the genesis comes from classical academical point of view, it gave the possibility to identify and describe the critical states of the studying object in the historical context in XX–XXI centuries. Results. Based on the cognitive potential of the systemic approach, the structural-logical method and the clearly historical method, the authors have developed a structural-logical scheme for representing the hospitality industry (Figure 1). A terminological clarification of the critical unstable states of the system is given in relation to the hospitality industry. In schedule form (Table 1), the main critical unstable conditions of the domestic hospitality industry are systematized in XX–XXI centuries. Conclusions. In the presented text, the main findings of the study are systematized. The obtained results should subsequently become the basis for the formation of a research theoretical scientific base for the control of the corresponding semi-structured objects and systems in dynamically off-balance states.