Musamus Journal of Business & Management
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Published By Universitas Musamus Merauke

2622-7886, 2622-7878

2018 ◽  
Vol 1 (1) ◽  
pp. 61-74
Author(s):  
Putri Inggrid Maria Risamasu

This study aims to determine the effect of work environment, workload and work stress on employee performance at PT Pelabuhan Indonesia IV (Persero) Merauke Branch. The type of research used in this research is descriptive verification. The sample is 45 people, which is the entire population. Data collection methods used were interviews and questionnaires. Data were analyzed by path analysis model with Smart PLS 2.0 program to determine the relationship between variables. The results showed that partially the work environment has a positive and significant effect on performance, workload has a positive and significant effect on performance, work stress has a positive and significant effect on performance. For indirect influence, competence and influential workload positive and significant impact on employee performance through work stress at PT Pelabuhan Indonesia IV (Persero) Branch of Merauke.   Keywords: performance, work environment, workload, work stress  


2018 ◽  
Vol 1 (1) ◽  
pp. 14-31
Author(s):  
Dewi Putri Anjar Wulan

This study aims to determine the effect of discipline on the performance of employees of PT PLN (Persero) Merauke Area. The sample in this study were 52 respondents, the sampling method used was the technique of total sampling and sampling was done using a Likert Scale, then the data was processed using SPPS version 17 with a simple linear regression analysis technique. From the regression analysis obtained by the equation Y = 26.133 + 0.269 (X). Hypothesis testing using the t test shows that the discipline variable (X) is proven to have a significant effect on employee performance (Y), this is evidenced by the value of t count, (X) = 3.070 with a significant level of 0,000 <0.5 so ha is accepted and ho is rejected. R Square figures of 15.9% indicate that employee performance can be explained by disciplinary variables, while 84.1% is explained by other variables not examined in this study.   Keywords: Discipline and Employee Performance.


2018 ◽  
Vol 1 (1) ◽  
pp. 47-60
Author(s):  
Maria Kaok

This study aims to determine the effect of (1) behavior on agent work performance (2) the influence of communication on the work performance of agents (3) the influence of behavior and communication simultaneously on the work performance of agents at PT. Allianz Insurance Merauke Branch. The sampling technique used in this study was total sampling where all populations were sampled, namely 63 customers. Data analysis techniques used to solve the problems in this study were using multiple linear regression analysis. For significant tests with r test and test f. The results showed that the behavior had a positive and significant effect on agent work performance, communication had a positive and significant effect on the agent's work performance and behavior and communication also had a positive and significant effect on the agent's work performance.   Keywords: Behavior, Communication, Work Performance.


2018 ◽  
Vol 1 (1) ◽  
pp. 1-13
Author(s):  
Aldisa Arifudin

Human resources is the most important asset owned by an organization because The success of an organization is determined by humans. This study aims to determine to determine the effect of Training and  Discipline against Job Satisfaction and Employee Performance of the Office of Transportation of Merauke Regency. This research uses quantitative method. This type of research is descriptive research is causal (causal), to determine the effect of a variable on other variables. In this study using path analysis model (path analysis) because among independent variables with dependent variable there is mediation that influence. This analysis is assisted with the help of SPSS 20.0 software. The result of test that have been done show that training has a positive and significant effect on satisfaction, work discipline has a positive and significant influence on satisfaction, training has a positive and significant influence on satisfaction employee performance, work discipline has a positive and significant influence on satisfaction employee performance, satisfaction has no effect on employee performance. Keywords: Training, Work Discipline, Satisfaction, Employee Performance


2018 ◽  
Vol 1 (1) ◽  
pp. 32-46
Author(s):  
Irfan Wildzan Muafa

This research was conducted to find out how far the influence of price and service quality on customer satisfaction in selecting and using JNE branch Merauke freight forwarding services. The sample used in this study was 88 respondents. This study uses multiple linear regression analysis techniques. The results of the data processing using the SPSS 22 program found the equation Y = 0.256 X1 + 0.228 X2 + e. From the results of the t test and F test, it can be seen that the price and service quality variables have a positive and significant effect on customer satisfaction in JNE shipping services. This is evidenced by the results of the tcount variable price (X1) 3,059 with t table 1.6623 with a significance of 0.003 <0.05. With the direction of the positive coefficient, it is thus obtained that the hypothesis which states that prices have a significant positive influence on customer satisfaction is acceptable. The results of tcount variable service quality (X2) 3.752 with ttable 1.6623 with a significance of 0,000 <0.05. With the direction of a positive coefficient, it is thus obtained that the hypothesis which states that service quality has a significant positive influence on customer satisfaction is acceptable. The regression calculation results can be seen that the coefficient of determination (adjusted R2) obtained is 0.406. This means that 40.6% of patient satisfaction can be influenced by price and service quality and 59.4% other satisfaction can be influenced by other variables.   Keywords: Price, Service Quality, Customer Satisfaction  


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