Design and Evaluation a Knowledge Management System by Using Mathematical Model of Knowledge Transfer

Author(s):  
Kouji Aoyama ◽  
Takanori Ugai ◽  
Jun Arima
Author(s):  
Adam Pawliczek ◽  
Miroslav Rössler

The chapter deals with knowledge management principles and their implication to knowledge in management represented by contemporary sophisticated management tools and systems. The most important management branches and methods, tools and systems, generally considered as very helpful for professional business operating, are presented. Further research results of management tools knowledge in contemporary enterprises are presented impacting the need of education and knowledge transfer in management responsible positions. The need of management knowledge for the competitiveness of enterprises is accented. Business and competitive intelligence as media for competitiveness are introduced. In the last part of the chapter, a model of the knowledge management system applicable in SMEs is suggested. The purpose of the chapter is to make the reader familiar with some of the most important management tools, methods and systems and suggest principles for an easy and effective knowledge management system in the enterprise.


Author(s):  
Adam Pawliczek ◽  
Miroslav Rössler

The chapter deals with knowledge management principles and their implication to knowledge in management represented by contemporary sophisticated management tools and systems. The most important management branches and methods, tools and systems, generally considered as very helpful for professional business operating, are presented. Further research results of management tools knowledge in contemporary enterprises are presented impacting the need of education and knowledge transfer in management responsible positions. The need of management knowledge for the competitiveness of enterprises is accented. Business and competitive intelligence as media for competitiveness are introduced. In the last part of the chapter, a model of the knowledge management system applicable in SMEs is suggested. The purpose of the chapter is to make the reader familiar with some of the most important management tools, methods and systems and suggest principles for an easy and effective knowledge management system in the enterprise.


2006 ◽  
Vol 27 (9) ◽  
pp. 1289-1317 ◽  
Author(s):  
Ruey-Lin Hsiao ◽  
Stephen Dun-Hou Tsai ◽  
Ching-Fang Lee

This research examines the knowledge management challenge underlying technology use. It proposes to examine the key question: how can knowledge management problems and technology adoption difficulties be analysed through experts' practices embedded in their work contexts? The problems of knowledge transfer, coordination and reuse are investigated by examining experts' practices and work contexts. The inquiry is grounded in a qualitative case study of a knowledge management system designed to support maintenance work performed by two groups of engineers in a semiconductor-fabrication equipment company. The findings illustrate two contrasting outcomes: the equipment engineers found the system to be useful; the field engineers considered it to be irrelevant to their work contexts. An analysis of the fabrication process (the technical context), engineers' professional communities (the social context), and the pace of product/process innovation (the innovative context) helps us to understand the main problems underlying knowledge transfer, coordination and reuse. Significantly, we propose a specific definition of knowledge and suggest a way to examine practices and work contexts that can help to uncover new difficulties in knowledge management system adoption. The theoretical and practical implications of the study are discussed.


2019 ◽  
pp. 76-82
Author(s):  
Василь Михайлович Вартанян ◽  
Дар'я Олександрівна Штейнбрехер

The article determines that at the present stage of the project management development in information-oriented society, the decision-making process on the efficiency of the knowledge management system assessment is complicated, due to the lack of approaches that determine the impact of the system on the project implementation. The article presents the main results of the analysis of the current state of the problem of modeling the knowledge management system of high-tech projects, which helped to establish that one of the factors of the introduction of an effective system of knowledge preservation is the ability to assess the impact of the system on the project environment.In order to solve the problem, the mathematical model of nonlinear dynamics for the analysis of the influence of knowledge management system on the project based on the Bulirsch–Stoer method was proposed, it is possible to evaluate the influence of elements of the knowledge management system on the projected stages of the project implementation and to calculate the duration of the project taking into account their influence. The mathematical model of nonlinear dynamics for the analysis of the influence of the knowledge management system on the Bulirsch–Stoer method is given to evaluate the influence of elements of the knowledge management system on the projected implementation stages and to calculate the duration of the project, taking into account their impact. Bulirsch–Stoer algorithm is a method for the numerical solution of ordinary differential equations which combines three powerful ideas: Richardson extrapolation, the use of rational function extrapolation in Richardson-type applications, and the modified midpoint method, to obtain numerical solutions to ordinary differential equations (ODEs) with high accuracy and comparatively little computational effort. The step-by-step tracking of the knowledge management system impact on the project development will allow the project manager to predict both its successful completion and the risks of deviation from the scheduled time due to the loss of critical knowledge, which largely stems from the successful implementation of the project.Further research will be aimed at developing a model that allows us to assess the profitability of the system in the design environment, based on the results of the proposed mathematical model.


10.28945/4548 ◽  
2020 ◽  
Vol 17 ◽  
pp. 021-040
Author(s):  
Alrence S Halibas ◽  
Rolou Lyn Maata ◽  
Mohamed Abdul Kader Varusai ◽  
Ali Al-Badi ◽  
Peyman Nouraey

Aim/Purpose: The need for Higher Education Institutions (HEIs) to maximize the use of their intellectual property and strategic resources for research and teaching has become ever more evident in recent years. Furthermore, little attention is paid in developing an enabling system that will facilitate knowledge transfer in the Research-Teaching Nexus (RTN). Hence, this study assesses the current state of practice in knowledge management of the nexus in higher education in Oman. It also explores the context of how Knowledge Management System (KMS) for the nexus can be designed and utilized by HEIs and challenges them to rethink their traditional approaches in managing their knowledge as-sets to boost individual and organizational learning. Background: This study provides a Knowledge Management-based framework and design of a knowledge management system that support the academic community towards the improvement of the nexus. This study sets out ideas from various academic and professional experts on how academic stakeholders in the higher education can improve and promote knowledge transfer and make better use of its knowledge and research assets for teaching and learning. It stressed the importance of having the knowledge assets or resources that can easily be pooled, accessed, and made available to its intended stakeholders. Methodology: Data were gathered from 29 out of 49 institutional quality audit reports of all HEIs in Oman. The panel comments were coded and analysed to extract valuable insights regarding the management of knowledge assets in research. Additionally, data were gathered from the institutional accreditation outcomes page of the same website. Manifest and latent content analyses were used in reporting the findings of the panel. Contribution: The study will contribute to a greater understanding and acceptance of Knowledge Management (KM) in higher education and extended the body of knowledge concerning knowledge management for the RTN. Findings: The reports revealed a very limited practice of the nexus in terms of people and culture, structure ad processes, and computing and web technologies. A few staff are involved in RTN work, there is an uneven understanding of the RTN among staff, limited joint research between staff and students are some of the reasons for this. Significantly, there is no explicit research framework or policy for the RTN, and systems and/or mechanisms are limited. Further-more, the reports did not account any use of computing and web technologies for the nexus. These limitations can lead to students with less academic, research, and graduate skills. Hence, this study presents a feature design of a KMS that incorporates various RTN best practices, as informed by the reports and literature. The design will allow the staff to utilize the research assets in the classroom, at the same time, engages students in research and scholarly under-takings. Recommendations for Practitioners: All HEIs must have a innovative system that integrates a formal agenda and approach, and set initiatives, strategies, policies, and procedures for knowledge management in utilizing research assets for teaching and learning. It must be designed so that RTN practices remain up-to-date, relevant, and responsive to the needs of the stakeholders, as well as, address academic accreditation challenges. Recommendation for Researchers: Researchers can evaluate the knowledge management of RTN practices of other HEIs outside of Oman to effectively recommend the proper course of action for teaching and learning improvement. Impact on Society: This study will redefine the role and contribution of HEIs, which are key players in advancing a knowledge economy. HEIs are expected to be powerhouses where academic knowledge is discovered, created, disseminated, shared, and re-invented. They must be able to fully grasp the value of managing knowledge to be able to effect positive and purposeful change to the community. Future Research: Future work should include staff and student surveys that examine the knowledge management need of the learning organization to better inform the design of a KMS for the RTN. Thereafter, future research can test the stage to test the effectiveness of the conceptual design.


Author(s):  
Kelly J. Fadel ◽  
Alexandra Durcikova ◽  
Hoon S. Cha

Understanding knowledge transfer in computer mediated contexts is becoming essential given that organizations are spread more and more globally. In this chapter, the authors adopt elaboration likelihood theory to investigate knowledge transfer processes in a Knowledge Management System (KMS). They report the results of an exploratory experiment conducted to examine the impact of argument quality, source credibility and validation on knowledge usefulness of a document in a KMS. Their findings indicate that while validation of knowledge in KMS positively affects perceptions of knowledge usefulness, higher argument quality was associated with lower usefulness ratings. Surprisingly, source credibility has no effect on perceptions of knowledge usefulness. The implications of these results for both researchers and practitioners are discussed.


Author(s):  
Nicole M. Radziwill ◽  
Ronald F. DuPlain

Knowledge management requires people to synthesize and interpret information, and technologies to organize, make sense of, and draw conclusions from the collection of knowledge. Together, these people and technologies shape part of a sociotechnical system. The relationships between them make the sociotechnical system behave as a network, where communication and knowledge transfer can occur, and the network becomes a community once elements of the system interact in meaningful ways. The quality of a knowledge management system depends on how well these meaningful exchanges are promoted and cultivated. This chapter examines how to construct a high-quality knowledge management system, taking into consideration the challenging sociotechnical nature of such an effort. By relating the four stages of a continuous improvement process, the five measures of quality within a knowledge management system, and EASE (Expectations, Actionability, Sustainability, and Evaluation), we present an approach to examine the business processes associated with knowledge management. Managers can use this framework to assess the quality of knowledge management systems and formulate strategies for continually improving them.


2020 ◽  
Vol 3 (2) ◽  
pp. 140
Author(s):  
Rudy Latuperissa

This study aims to develop a conceptual model of knowledge management for Kelompok Sadar Wisata (a tourism-aware group) Pokdarwis Wonderful Sangiran. Knowledge management system is needed to develop their skill, ability and maintain their adequate knowledge and information as a knowledge-based tourism guide. Conceptual Model is developed using the Soft System Methodology approach, consisting of 7 stages, starting from the situation considered as problematical, the Rich-picture development, the root definition, the conceptual model development, the comparison conceptual model with reality, and determining a change and proposal. The preparation of rich-picture is based on the primary data obtained from several informants, i.e member of Pokdarwis, researchers, academics and government officials selected using purposive sampling. This employs a qualitative method to develop a conceptual model that could bring out ideas for Pokdarwis activities in the future in relation to their knowledge management. Recommendations on developing a knowledge management system could be the media for knowledge transfer and knowledge sharing within the Pokdarwis itself, from Pokdarwis member to researchers, academics, government to Pokdarwis member, and from Pokdarwis to the younger generation. Knowledge management conception in the form of personalization and codification and knowledge creation could be referred to in developing the technology-based knowledge management system.Keyword: soft system methodology; conceptual model; knowledge creation; knowledge management system ABSTRAKPenelitian ini bertujuan untuk membangun sebuah Model Konseptual pengelolaan pengetahuan bagi Kelompok Sadar Wisata (Pokdarwis) Wonderful Sangiran. Sistem pengelolaan pengetahuan dibutuhkan untuk mengembangkan kemampuan dan keterampilan anggota Pokdarwis serta menjaga kecukupan informasi dan pengetahuan sebagai pemandu wisata berbasis pengetahuan. Model Konseptual dibangun menggunakan pendekatan Soft System Methodology (SSM). Pendekatan ini terdiri dari 7 tahapan, mulai dari tahap pengenalan masalah, tahap pengembangan Rich-picture, tahap pendefinisian akar masalah, tahap pengembangan model konseptual, tahap pembandingan model konseptual dengan realitas, tahap menetapkan perubahan hingga tahap menentukan usulan. Pengembangan Rich_picture didasarkan pada data primer yang diperoleh dari beberapa informan, antara lain: anggota Pokdarwis, peneliti, akademisi dan pegawai pemerintah, yang dipilih berdasarkan kriteria tertentu (purposive sampling).  Penelitian kualitatif yang dilakukan menghasilkan sebuah model konseptual sebagai usulan bagi aktivitas atau kegiatan Pokdarwis di masa mendatang, terkait dengan pengelolaan pengetahuan. Rekomendasi pengembangan sistem pengelolaan pengetahuan dapat menjadi media Knowledge Transfer dan knowledge sharing, baik bagi inter-anggota Pokdarwis, maupun dari peneliti, akademisi, pemerintah ke anggota Pokdarwis, serta dari anggota Pokdarwis ke generasi muda. Konsepsi pengelolaan pengetahuan berupa strategi personalisasi dan kodifikasi serta proses knowledge creation/conversion dapat menjadi acuan dalam pengembangan sistem pengelolaan pengetahuan berbasis Teknologi Informasi.


CCIT Journal ◽  
2019 ◽  
Vol 12 (2) ◽  
pp. 138-148
Author(s):  
H. Abdul Hamid Arribathi ◽  
Dedeh Supriyanti ◽  
Lusyani Sunarya

Information technology is increasingly developing and has a positive impact on the world of education. The implementation of student counseling with a Knowledge Management System is one of the contributions of information technology in the world of education. Many benefits provided by the Student Counseling Knowledge Management System, in managing the knowledge needed by the counselor section to document student consultations. The development and implementation of a KMS counseling system costs more to employ professional staff to maintain and improve; KMS student counseling application; For this reason, it is necessary to design a Cloud Computing-based Student Counseling Knowledge Management System. The research method carried out in the first stage is to collect data and information about Knowledge Management and Student Counseling, and how to use it to create a Knowledge Management System Application, Student Counseling Based on cloud computing. Furthermore, conducting a literature study and literature review, system design is in the form of data architecture compounding, process design, network design, and user interface design. The design results of this system can facilitate educational institutions in conducting online cloud computing-based student counseling


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