Finding Their Data Voice: Practices and Challenges of Dashboard Users

Dashboards are the ubiquitous means of data communication within organizations.Yet we have limited understanding of how they factor into data practices in the workplace, particularly for data workers who do not self-identify as professional analysts. We focus on data workers who use dashboards as a primary interface to data, reporting on an interview study that characterizes their data practices and the accompanying barriers to seamless data interaction.While dashboards are typically designed for data consumption, our findings show that dashboard users have far more diverse needs. To capture these activities, we frame data workers’ practices as data conversations:conversations with data capture classic analysis(asking and answering data questions), while conversations through and around data involve constructing representations and narratives for sharing and communication. Dashboard users faced substantial barriers in their data conversations: their engagement with data was often intermittent, dependent on experts, and involved an awkward assembly of tools. We challenge the visualization and analytics community to embrace dashboard users as a population and design tools that blend seamlessly into their work contexts

Stay Humble and Fly High: The Roles of Subordinate Voice and Competitive Work Context in the Linkage Between Leader Humility and Career Success

This study examines the relationship between leaders’ humility and their career success. We propose that humble leaders are more likely to occupy central positions in their subordinate teams’ voice networks where they improve their own performance and gain favorable reward recommendations. We also argue that in seemingly disadvantageous competitive work contexts, humble leaders become more central in the team voice network and increase their career prospects. We found support for these hypotheses in a multisource field study of 116 supervisors, 461 subordinates, and 34 shop managers from a Chinese company and in a vignette-based experiment with 233 working adults. Theoretical and practical implications for career success, leader humility, and voice literature are discussed.

Leading Innovative Work-Behavior in Times of COVID-19: Relationship Between Leadership Style, Innovative Work-Behavior, Work-Related Flow, and IT-Enabled Presence Awareness During the First and Second Wave of the COVID-19 Pandemic

Aim: The present study contributes to the conversation on remote (home) working, leadership, and innovation in times of COVID-19 by examining the mediating role of work-related flow in the relationship between empowering and directive leadership, on the one hand, and innovative work-behavior, on the other, and the moderating role of IT-enabled presence awareness in two lockdown periods during the pandemic.Method: We employed PLS-SEM analysis to analyze the perceptions, experiences, and behaviors of a group of employees (N = 257) regarding the study’s core variables during two phases of the COVID-19 pandemic (summer 2020 and autumn 2020).Results: In line with expectations, in the earlier phase of the pandemic, empowering leadership had both a positive direct and indirect relationship with innovative work-behavior via work-related flow, whereas directive leadership only had a negative direct relationship with innovative work-behavior. In the second phase, however, empowering leadership only had a positive indirect relationship with innovative work-behavior, running via work-related flow. Moreover, directive leadership was both directly and indirectly negatively related to innovative work-behavior, via work-related flow. In contrast to our expectations, IT-enabled presence awareness did not play a moderating role in these relationships in any phase.Discussion: Our findings underline the importance of empowerment in sustaining innovative work-behavior, particularly in intense and enduring remote work contexts, as this can amplify employees’ ability, motivation and opportunity to generate, share and implement novel ideas. In remote work contexts, empowering leadership can particularly foster innovation indirectly via work-related flow, which was also shown to be an increasingly important underlying mechanism across time periods. Directive leadership, in contrast, can reduce work-related flow and, therefore, hinder innovation. Our study did not find evidence for the moderating role of employees’ perceptions of IT-enabled presence awareness.Conclusion: We conclude that regardless of the IT-quality, the leadership style chosen plays an important role in innovative work-behavior in remote work-contexts, particularly in view of the divergent effects of empowering and directive leadership on work-related flow in enduring and intense remote work contexts.

The relationship between mindfulness and individual adaptability in dynamic work contexts

Purpose: Individual adaptability has been proposed as a source of adaptive performance. This is an increasingly important performance dimension in dynamic contexts. Mindfulness has been demonstrated to improve dimensions of performance and well-being in the workplace, but the underlying mechanisms of this relationship are not well understood. Addressing this gap, the study hypothesised a link between mindfulness and individual adaptability in dynamic work contexts.Design/methodology/approach: One hundred and ninety-eight individuals in dynamic work contexts completed a self-rating survey that measured mindfulness and a multifactor measure of individual adaptability. These data were then analysed to test the hypotheses developed.Findings/results: A significant positive relationship was found between mindfulness and five dimensions of adaptability (work-stress adaptability, uncertainty adaptability, crisis adaptability, creative problem-solving adaptability and learning adaptability). Interpersonal and cultural adaptability were not found to correlate with mindfulness.Practical implications: This study demonstrates that mindfulness is not simply a stress management skill but is correlated with key aspects of adaptability such as learning and problem-solving. The findings suggest it may be possible to enhance individual adaptability through Mindfulness-Based Interventions and thus support adaptive performance.Originality/value: This study is original in examining the relationship between mindfulness and individual adaptability in the workplace. This study highlights how different methods of operationalising mindfulness can lead to different conclusions. It points to the value of broader measures of mindfulness that capture attitudinal dimensions. In addition, as few studies on mindfulness in African contexts have been performed, this study broadens the research contexts in which mindfulness is understood.

Anticipation Next: System-Sensitive Technology Development and Integration in Work Contexts

When discussing future concerns within socio-technical systems in work contexts, we often find descriptions of missed technology development and integration. The experience of technology that fails whilst being integrated is often rooted in dysfunctional epistemological approaches within the research and development process. Thus, ultimately leading to sustainable technology-distrust in work contexts. This is true for organizations that integrate new technologies and for organizations that invent them. Organizations in which we find failed technology development and integrations are, in their very nature, social systems. Nowadays, those complex social systems act within an even more complex environment. This urges the development of new anticipation methods for technology development and integration. Gathering of and dealing with complex information in the described context is what we call Anticipation Next. This explorative work uses existing literature from the adjoining research fields of system theory, organizational theory, and socio-technical research to combine various concepts. We deliberately aim at a networked way of thinking in scientific contexts and thus combine multidisciplinary subject areas in one paper to present an innovative way to deal with multi-faceted problems in a human-centred way. We end with suggesting a conceptual framework that should be used in the very early stages of technology development and integration in work contexts.

Connectivity and human capacity in digital transformation: the exploratory hypotheses of hyper industrial

The present contribution interprets current digital transformations of work and related power dynamics through the lens of Alquati's concept of hyper-industrial society. The paper starts from a re-elaboration of Alquati's thought, mainly on the basis of the re-reading of some unpublished writings dating back to the 1990s and 2000s. In particular, it takes up the categories of (a) hyper-industrialisation, (b) enhancement versus impoverishment of human capacity, and (c) machinic subjectivity, and reconsiders them in light of current technological developments. These categories are then used as tools for analyzing three work contexts in which processes of digitization appear to be particularly intense: manufacturing, banking, and work in digital distribution platforms. This empirical exploration shows how current transformations of work can be interpreted as effects of a hyper-industrial mode, understood as an abstract organizational logic capable of dividing, standardizing and reassembling objects and knowledge.

Social Virtual Reality Platform Comparison and Evaluation Using a Guided Group Walkthrough Method

As virtual reality (VR) headsets become more commercially accessible, a range of social platforms have been developed that exploit the immersive nature of these systems. There is a growing interest in using these platforms in social and work contexts, but relatively little work into examining the usability choices that have been made. We developed a usability inspection method based on cognitive walkthrough that we call guided group walkthrough. Guided group walkthrough is applied to existing social VR platforms by having a guide walk the participants through a series of abstract social tasks that are common across the platforms. Using this method we compared six social VR platforms for the Oculus Quest. After constructing an appropriate task hierarchy and walkthrough question structure for social VR, we ran several groups of participants through the walkthrough process. We undercover usability challenges that are common across the platforms, identify specific design considerations and comment on the utility of the walkthrough method in this situation.

Miskâsowin—Returning to the Body, Remembering What Keeps Us Alive

The nêhiyawêwin (Plains Cree language) Cree word, miskâsowin, relates to the sacred teachings of Treaty Elders of Saskatchewan as a concept pertaining to wellness of “finding one’s sense of belonging”—a process integral in the aftermath of colonial disruption. Métis educator and performance artist Moe Clark offers an approach to healing and well-being, which is imparted through movement, flux and through musical and performance-based engagement. Moe works with tools of embodiment in performance and circle work contexts, including song creation, collaborative performance, participatory youth expression and land-based projects as healing art. She shares her process for re-animating these relationships to land, human kin, and other-than-human kin through breath-work, creative practice and relationality as part of a path to wholeness. The authors document Moe’s approach to supporting the identity, growth, healing and transformation of others.