scholarly journals Digital transformation of everyday lives of older Swiss adults: use of and attitudes toward current and future digital services

2022 ◽  
Author(s):  
Alexander Seifert ◽  
Neil Charness
Keyword(s):  
Older Adults ◽  
Socioeconomic Status ◽  
Technology Use ◽  
Ease Of Use ◽  
Electronic Patient Records ◽  
Perceived Ease Of Use ◽  
Representative Sampling ◽  
Everyday Lives ◽  
Digital Services ◽  
Interest In Technology

AbstractDigital (consumer) services, such as ticket machines, self-checkout, and online reservations, have become increasingly important in modern society. Studies on adoption of these services and openness to using future public digital services (e.g., online voting, online taxes, electronic patient records) have mostly focused on younger adults or nonrepresentative samples among older adults. Therefore, two important questions remain that can best be addressed with representative sampling: To what extent do older adults use or are willing to use current and future digital services in their everyday lives? How do older adults evaluate the ease of use of these services?. The study included data on use of current and future digital services among a large Swiss sample of 1149 people age 65 years and older (mean age: 74.1 years, SD: 6.69). Descriptive and multivariate analyses showed that (a) established services such as cash machines were used more often than new services, such as self-checkout apps or machines. (b) Perceived ease of use is related to age, socioeconomic status, health, and interest in technology. (c) Only 8.9% had an overall positive attitude toward these digital services, and this attitude was predicted by age, gender, socioeconomic status, and interest in technology. (d) Participants were more often open to filing taxes online than voting online, and openness was predicted by age, income, and interest in technology. Today, mainly older adults with a high interest in technology use digital services. Nevertheless, potential for greater use is evident.

scholarly journals How Can We Encourage Older Adults to Adopt Digital Services?

2021 ◽  
Vol 5 (Supplement_1) ◽  
pp. 1017-1017
Author(s):  
Yutong Xie ◽  
Jiayi Wu ◽  
W Quin Yow
Keyword(s):  
Older Adults ◽  
Technology Acceptance ◽  
User Interfaces ◽  
Technology Use ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Control Group ◽  
Adoption Rate ◽  
Digital Services ◽  
Experimental Group

Abstract Majority of older adults (OA) do not use technology frequently. For example, 84% of Singapore OA own a smartphone, however, only 22% have tried apps like online shopping. Similarly, 42% of US OA own a smartphone, yet one-third of them have never used the internet. Past research indicated poorly designed user interfaces as a barrier to technology use. Based on the Technology Acceptance Model (TAM), we hypothesize that OA-friendly user interfaces can increase perceived usefulness (PU) and perceived ease of use (PEOU) of technology, which would translate into increased digital services adoption rate. Forty healthy participants aged 65 to 86 (6 males, 34 females, mean age = 72.3) were recruited through OA activity centers in Singapore and assigned to either control or experimental groups. Both groups used an online website to perform specific shopping tasks and answered a TAM questionnaire. The control group used a website modeled after current websites while the experimental group used an OA-friendly website designed based on literature review and pre-survey, with features like OA-friendly mode, tutorial and online helpdesk. Data analysis was conducted using an independent sample t-test and bootstrapping. The experimental group showed a significantly higher proficiency in performing tasks (p=0.037), PEOU (p=0.049), and PU (p=0.044) than the control group. This suggests that user interfaces friendlier to OA increases their acceptance of technology, which could translate into a higher digital service adoption rate. Therefore, this research sets the basis for further research on digital services guidelines for older adults, including for telehealth and others.

Direct and Indirect Associations of Personality With Audiovisual Technology Acceptance Through General Self-Efficacy

2021 ◽  
pp. 003329412199778
Author(s):  
Maria Manolika ◽  
Rigas Kotsakis ◽  
Maria Matsiola ◽  
George Kalliris
Keyword(s):  
Technology Acceptance ◽  
Student Perceptions ◽  
Technology Use ◽  
Self Efficacy ◽  
Online Survey ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Perceived Ease Of Use ◽  
Beliefs About Technology ◽  
General Self Efficacy

Increasing consensus among information systems researchers suggests that personality accounts for the effective use of several technologies, yet less is known about the process through which personality affects user perceptions of technology acceptance. This study, therefore, examined whether personality is associated with student perceptions of audiovisual technology acceptance, and whether general self-efficacy mediates this association. In total, 244 students completed an online survey including measures of personality, general self-efficacy, and perceptions of audiovisual technology acceptance. Canonical correlation uncovered significant associations between personality and student beliefs about technology use. Results further revealed that general self-efficacy fully mediated the effects of openness to experience and neuroticism on Perceived Ease of Use, whereas the association between agreeableness and Perceived Usefulness was partially mediated by self-efficacy beliefs. The fact that personality influences students’ perceptions of technology acceptance both directly and indirectly should not remain unnoticed, especially when designing intervention programs to enhance their academic performance.

scholarly journals Analysis of E-Marketplace Use in East Java’s MSMEs Using the Technology Acceptance Model Approach

2021 ◽  
Author(s):  
Rurid Dwi Anggraeny ◽  
Imam Baihaqi
Keyword(s):  
Technology Acceptance ◽  
Technology Acceptance Model ◽  
Behavioral Intention ◽  
Technology Use ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Intention To Use ◽  
Perceived Ease Of Use ◽  
Acceptance Model ◽  
Behavioral Intention To Use

The e-commerce industry has the potential to be one of the drivers of the domestic economy. One of the impacts of the advancement of e-commerce is the emergence of many online-based marketplaces or so-called e-marketplaces. However, a lot of these online marketplaces sell 90% imported products. In addition, the outbreak of Covid-19 in Indonesia has prompted the government to establish several policies that have significantly reduced MSME performance by up to 70-100%. This study aimed to provide an empirical analysis of the influence of factors based on the Technology of Acceptance Model (TAM) approach, namely e-marketplace self-efficacy, complexity, perceived usefulness, perceived ease of use, attitude towards using, behavioral intention to use, and actual technology use in e-marketplaces. The sample consisted of MSMEs in East Java, especially those engaged in the food and beverage industry sector with ready-to-eat processed food products whose business activities use the Shopee e-marketplace application platform. This is an online shopping marketplace focused on mobile platforms. There were 150 respondents. The Structural Equation Model (SEM) was used. E-marketplace self-efficacy, complexity, perceived usefulness, perceived ease of use, attitude towards using, behavioral intention to use, and actual technology use in e-marketplaces all had positive effects on each other. This showed that a system that offers convenience will improve behavior, habits, and performance for MSMEs in using e-marketplace activities. The theoretical and methodological implications and opportunities for further research are discussed. Keywords: MSMEs, e-marketplace, technology acceptance model

scholarly journals Explaining the Use of Social Network Sites as Seen by Older Adults: The Enjoyment Component of a Hedonic Information System

2019 ◽  
Vol 16 (10) ◽  
pp. 1673 ◽  
Author(s):  
Patricio Ramírez-Correa ◽  
Elizabeth E. Grandón ◽  
Muriel Ramírez-Santana ◽  
Leonard Belmar Órdenes
Keyword(s):  
Older Adults ◽  
Social Network ◽  
Explanatory Power ◽  
Social Network Sites ◽  
Theoretical Explanation ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Perceived Ease Of Use ◽  
Cross Sectional ◽  
Perceived Enjoyment

Previous studies suggest that older adults are living increasingly alone and without the company of their close relatives, which cause them depression problems and a detriment to their health and general wellbeing. The use of social network sites (SNS) allows them to reduce their isolation, improve their social participation, and increase their autonomy. Although the adoption of various information technologies by older adults has been studied, some assumptions still predominate, for example, that older adults use SNS only for utilitarian purposes. However, considering SNS as hedonic information systems, and in order to extend the theoretical explanation of the intention to use hedonic systems to their actual use, this study aims to determine the influence of perceived enjoyment, perceived usefulness, and perceived ease of use on the use of SNS by elders in Concepción, Chile. Two hundred fifty-three older adults participated in the cross-sectional study. The results indicate that perceived ease of use is the variable that has the greatest total effect in explaining the use of SNS and that by adding the perceived enjoyment construct, the explanatory power of the model increases significantly. Therefore, advancement in user acceptance models, especially in the use of SNS by elders, can be made by focusing on the type of system, hedonic or utilitarian.

scholarly journals ANALISIS TINGKAT KEMANFAATAN KNOWLEDGE SHARING TERHADAP KARYAWAN DENGAN MENGGUNAKAN METODE TECHNOLOGY ACCEPTANCE MODEL (TAM)

2019 ◽  
Vol 5 (1) ◽  
pp. 78
Author(s):  
Nesdi Evrilyan Rozanda ◽  
Rizki Nur Jannah Hasibuan
Keyword(s):  
Knowledge Sharing ◽  
Technology Acceptance ◽  
Technology Acceptance Model ◽  
Technology Use ◽  
Best Practice ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Perceived Ease Of Use ◽  
Acceptance Model ◽  
Behavioral Intention To Use

PT. PLN Sektor Pembangkitan Pekanbaru mempunyai sistem knowledge management PLN (KM PLN), berfungsi sebagai media knowledge sharing (KS) seperti pengetahuan terbaru, best practice,inovasi, lessond learned,cara penurun an gangguan penyulang murai (SUTM), upaya penurunan gangguan system rayon, penurunan gangguan penyulang poli o, karbon dan kwarto. Pengetahuan ini berguna untuk meningkatkan kualitas kerja karyawan dalam menyelesaikan peke rjaannya. Penelitian ini menggunakan metode Technology Acceptance Model untuk analisis tingkat kemanfaatan KS ter hadap karyawan, dengan menggunakan 5 konstruk yaitu Perceived Usefulness, Perceived Ease Of Use, Attitude Towar ds Using Technology, Behavioral Intention To Use dan Actual Technology Use. Kuesioner dibagikan kepada seluruh ka ryawan yang berjumlah 57 orang, guna untuk mengetahui konstruk yang paling bermanfaat, Penelitian ini menggunaka n analisis regresi linear berganda. Hasil dari penelitian menunjukkan konstruk  perceived ease of use dalam kategori setuju dengan nilai tertinggi, Sedangkan nilai terendah terdapat pada konstruk perceived usefulness.

scholarly journals PENGUJIAN COGNITIVE ABSORPTION TERHADAP KEPERCAYAAN-KEPERCAYAAN PENGGUNA UNTUK BERBAGI INFORMASI DI LINGKUNGAN VIRTUAL WORLDS

2014 ◽  
Vol 2 (3) ◽  
pp. 525
Author(s):  
Supardi Supardi
Keyword(s):  
Virtual Worlds ◽  
Technology Use ◽  
Cognitive Theory ◽  
Social Factor ◽  
Ease Of Use ◽  
Partial Least Square ◽  
Perceived Usefulness ◽  
Least Square ◽  
Perceived Ease Of Use ◽  
Cognitive Absorption

Virtual Worlds (VWs) are media-rich  cognitively  engaging technologies that geographically dispersed organizations  can use  as a cost effective workplace collaboration tool. Using  a sharing  information in virtual worlds environment, the aims of this study is to investigate cognitive absorption within individual beliefs about the technology of virtual worlds use. Cognitive absorption, theorized as being exhibited through the five dimensions of temporal dissociation, focused immersion, heightened enjoyment, control, and curiosity, is posited to be a proximal antecedent of two important beliefs about technology use: perceived usefulness and perceived ease of use. A model, based on Bandura's Social Cognitive Theory, was developed to test number of variables as the antecedents of cognitive absorption, which include social factor and individual like familiarity and personal innovativeness.A sample of 218 respondents participated in the research. In informing the results, the study utilized the partial least square model with the support for SmartPLS 2.0 software. Our findings suggest that beliefs about VWs usage can be influenced by cognitive absorption. Significant relationships were found between familiarity and cognitive absorption, and between personal innovativeness and cognitive absorption. Theoretical and practical implications are offered. 

scholarly journals Gerontechnology — new opportunities in the service of older adults

2021 ◽  
Vol 13 (3) ◽  
pp. 114-126
Author(s):  
Katarzyna Halicka ◽  
Dariusz Surel
Keyword(s):  
Older Adults ◽  
Technology Use ◽  
Telephone Interview ◽  
Population Ageing ◽  
Ease Of Use ◽  
Daily Functioning ◽  
Computer Assisted ◽  
Computer Assisted Telephone Interview ◽  
Interview Methods ◽  
Ethical Criteria

Abstract The increasingly more visible trend of population ageing necessitates creating technologies supporting the functioning of older adults. Consequently, more gerontechnologies emerge designed to help the older adults in their daily functioning, from devices monitoring the health to special trolleys improving the mobility or Virtual Reality devices for active learning. This article aimed to determine the most desired group of gerontechnologies among current and future users. It focused on individual assessments of the most desirable group of gerontechnologies based on various criteria. The investigation aimed to find the criterion rated the highest in the selected group of gerontechnologies. The gerontechnology group was assessed against seven groups of criteria distinguished by the authors, i.e., Technology Innovation, Technology Demand, Social and Ethical Criteria, Technology Usability, Technology Functionality, Technology Ease of Use and Technology Use Risk. The survey was conducted in the form of a questionnaire, using CAWI (Computer-Assisted Web Interview) and CATI (Computer-Assisted Telephone Interview) methods, with the research sample comprised of 1 152 residents of Poland. Thus far, no studies have been conducted to evaluate this group of technologies based on the above-mentioned criteria.

Factors Influencing Intention to Technological Use in Older Adults. The TAM Model Aplication

2021 ◽  
pp. 016402752110637
Author(s):  
Antonio V. Martín-García ◽  
Rosa Redolat ◽  
Sacramento Pinazo-Hernandis
Keyword(s):  
Older Adults ◽  
Digital Technology ◽  
Structural Equation ◽  
Structural Equation Models ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Functional Adaptation ◽  
Perceived Ease Of Use ◽  
Tam Model ◽  
Main Determinants

The use of digital technology by older adults has improved in recent years in response to the need for their functional adaptation to an increasingly technological social context. Understanding this type of technological adaptation has recently become an important field of inquiry in both social and gerontological studies. Working within this framework, the aim of this study is to identify the main determinants that influence the intention of older people to use digital technology in their daily lives, using the Technological Acceptance Model. A study was carried out with the participation of 1155 people over 65 years of age in Spain. Confirmatory Factor Analysis and structural equation models (SEM) were performed. The results show that the TAM is a useful model to explain the intention of older adults to use Digital Technology, showing a high predictive power, highlighting Perceived Usefulness and Perceived Ease of Use as the main predictor variables.

scholarly journals Technology-assisted communication in older persons in a residential care facility in South Africa

2016 ◽  
Vol 33 (4) ◽  
pp. 393-405 ◽  
Author(s):  
Jennifer Chipps ◽  
Mary Ann Jarvis
Keyword(s):  
Technology Acceptance ◽  
Residential Care ◽  
Technology Use ◽  
Older Persons ◽  
Care Facility ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Behavioural Intention ◽  
Perceived Ease Of Use ◽  
Residential Care Facility

Relocation to residential care facilities by older persons (60+) can decrease their social connectedness with their primary networks. The purpose of the study was to identify the use and acceptance of technology-assisted communication to increase social connectedness in older persons (N = 103) in an urban residential care facility in South Africa. The research design was a non-experimental quantitative descriptive survey using self-administered questionnaires based on the Technology Acceptance Model. All residents were included in the study. Perceived Ease of Use, Perceived Usefulness and Attitude scales were calculated and the Behavioural Intention for technology use was measured. Participants with the highest Behavioural Intention were residents in their first year of relocation, younger participants (60–74 years), divorced participants and participants with higher educational qualifications. Perceived Ease of Use and Perceived Usefulness were low and were directly correlated. Perceived Ease of Use contributed significantly towards Attitudes concerning technology use. The overall Behavioural Intention for technology use was good (60/75) and the Technology Acceptance Model pathway was confirmed using Structural Equation Modelling. Video chat offered greatest appeal for future use.

scholarly journals Perspectives of Stakeholders on Technology Use in the Care of Community-Living Older Adults with Dementia: A Systematic Literature Review

Healthcare ◽  
2019 ◽  
Vol 7 (2) ◽  
pp. 73 ◽  
Author(s):  
Leonieke van Boekel ◽  
Eveline Wouters ◽  
Bea Grimberg ◽  
Nardo van der Meer ◽  
Katrien Luijkx
Keyword(s):  
Older Adults ◽  
Technology Use ◽  
Older Persons ◽  
Informal Caregivers ◽  
Ease Of Use ◽  
Community Living ◽  
Formal Caregivers ◽  
Peace Of Mind ◽  
Use Of Technology ◽  
Privacy And Confidentiality

Although technology has the potential to promote aging in place, the use of technology remains scarce among community-living older adults with dementia. A reason might be that many stakeholders are involved who all have a different perspective on technology use (i.e., needs, wishes, attitudes, possibilities, and difficulties). We systematically searched the literature in order to provide an overview of perspectives of different stakeholders on technology use among community-living older adults with dementia. After selection, 46 studies were included. We mainly found perspectives of informal caregivers and, to a lesser extent, of persons with dementia and formal caregivers. Perspectives of suppliers of technology were not present. Shared perspectives among persons with dementia and informal and formal caregivers were, among other things, ease of use, stability and flexibility of technology, importance of privacy, and confidentiality. We also found that among older persons, fun and pleasure, in addition to enhancing freedom and independence, facilitates technology use. Informal caregivers’ peace of mind and relief of burden also appeared to be important in using technologies. Formal caregivers value the potential of technologies to improve monitoring and communication. Insight in shared, and conflicting perspectives of stakeholders are essential to enhance the use of technology.

Sign in / Sign up

Export Citation Format

Share Document