Product plus: How product + service = competitive advantage

1994 ◽  
Vol 12 (2) ◽  
pp. 240-241
Author(s):  
Sandra Hogarth-Scott
2020 ◽  
Vol 8 (1) ◽  
pp. 20
Author(s):  
Arsy Permatasari Zahara ◽  
R. Deni Muhammad Danial ◽  
Acep Samsudin

Competitive advantage is an ability to create products that have more added value that can be used as strength to win the competition. The study was conducted on the furniture business of the City of Sukabumi, which wants to win the competition in an increasingly increasing number of competitors with similar businesses. The purpose of this study is to determine and understand the effect of differentiation strategies as an effort to realize competitive advantage in furniture SMEs. Starting with the desire to realize competitive advantage, the company needs to create a difference or privilege that is not owned by competitors to be used as strength in winning the competition. The method used to process this research data is quantitative with associative methods. With 50 respondents, namely furniture business owners or managers using IBM SPSS Version 23. The results of this research show that this research is categorized as having a very strong correlation with a value of 0.896. So that the conclusions in this research reveal the differentiation strategy has an influence in realizing competitive advantage by creating a difference both from product, service, personnel and image.


Author(s):  
Małgorzata Zdon-Korzeniowska

In the era of increasing competition it is extremely important to be distinguishable on the market and to gain the trust of customers. One of the tools to achieve this goal is building the brand. A strong brand determines the existence of an enterprise and distinguishes it on the global market. Most often brand is defined as “name, term, symbol, design or combination thereof, designed to identify the goods or services of sellers or a group of sellers, and to distinguish them from the competition”1.  L. de Chernatony extends the concept of brand and defines it as “an identifiable product, service, person or place, augmented in such a way that the buyer or user perceives relevant, unique added values which match their needs most closely”.Globalization and the growing competition between the regions forces territorial units to take action to create their own competitive advantage. One of the tools of competitive struggle and a way for a region to distinguish itself is building a regional brand. A strong brand not only arouses interest and attracts tourists and investors, but is also a very strong support for the development of innovation and competitiveness of local enterprises.


2019 ◽  
Vol 3 (1) ◽  
Author(s):  
Shieni Shieni

The aim of this research is to explain the differentiation strategies of PT Matahari Department Store Tbk to attract customers. This will be done through a discussion and analysis of all five of the differentiation strategies which are; product, service, personnel, channel and image. The theoretical framework gives an overview of the differentiation strategies; it also provides the reader with a description of consumer decision process, competitive advantage, strategic customer and key competitors. The methodology chapter provides a description of the method choices for this research; this study is done by a qualitative approach. The analysis chapter provides the differentiations strategies that are mentioned in the theoretical framework. The conclusion will conclude the analysis of the theoretical parts of this thesis and answer the research question. The needed future improvements will be discussed closely in the suggestion.


2018 ◽  
Vol 34 (10) ◽  
pp. 25-27

Purpose Reviews the latest management developments across the globe and pinpoints practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings The extent to which a firm can create novelty is governed by several factors both internal (e.g. strategies and dynamic capabilities) and external (e.g. environmental turbulence). The stronger the fit between the internal and external factors, the higher the level of possible novelty creation. In turbulent marketplaces – e.g. telecommunications – the rapid pace of innovation and new product development can help achieve high levels of novelty. However, in slower-paced market environments, where there is less ongoing evolution and change, it can be difficult for companies to stand apart and achieve competitive advantage through novelty. Instead, Product Service Strategy and Sensing Capability are the key drivers in sales and marketing success. Originality/value The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.


Author(s):  
Aylin Caliskan

While green consumerism is considered as a solution to ecological problems, it is also seen as a good source of income and competitive advantage for commercial enterprises. It is extremely difficult for producers and marketers to design and position their green marketing efforts. Because green consumerism is not only a tendency towards products, but also a multi-faceted approach that varies from political struggle to ethical orientation. Therefore, green consumerism as a form of consumption is influenced by severe factors. Each green consumer exhibits different motivational drivers regarding to the attributes of a green product, service, or act. Therefore, it is vital to understand different preferences and different motivations among green customers. This chapter reviews the antecedents that affect the green purchasing behaviors of consumers. Factors affecting green consumerism are examined under three main headings: endogenous antecedents such as emotion, exogenous antecedents such as social norms, and structural antecedents such as price of the product.


Author(s):  
Oghojafor Ben Akpoyomare ◽  
Ladipo Patrick Kunle Adeosun ◽  
Rahim Ajao Ganiyu

The increasing rate of the incidence of globalization of market, and the attendant intense competition amongst local business organizations in rapidly developing economies has taken a shift from price competition strategy (to avoid price war) to non-price competition strategy in terms of product/service differentiation and positioning to achieve the same objectives of preventing declining sales-turnover, profitability, and market-share and by extension secure market/competitive advantage over competitors. Differentiation and positioning have each been separately discussed in marketing literature; however, this paper represents an attempt to view same as a toss of the same coin.


2019 ◽  
Vol 30 (1) ◽  
pp. 209
Author(s):  
Katerina Dukoska

The company in the global economy is persisting in the production of goods that people want and are able to buy. Accordingly, it is essential to determine the market consumption to gain insight into the company's continued existence and resilience in the event that there is no potential threat to liquidation. Many companies today focus their focus on consumers (or towards the market). This implies that companies focus their activities and products on customer requirements. In general, there are three ways to do this: an approach to consumers, an approach to recognizing market changes and an approach to product innovation. In the approach to consumers, the wishes of the buyer are the drivers of all strategic marketing decisions. No strategy has been put into use until it passes the consumer research test. Every aspect of market supply, including the nature of the product itself, is driven by the needs of potential consumers. In this type of business, the firm's marketing department is often seen as a prime importance for the level of the organization's performance. The information from the marketing department of the organization will be used to guide the actions of other departments in the company. As an example, we can assume that the marketing department through marketing research can establish that consumers want a new kind of product or a new use of the already known product. Based on this knowledge, the marketing department will inform the research and development department on the basis of new wishes of consumers to create a prototype product / service. Then, the production department will start to produce the product, while the marketing department will focus on promotion, distribution, price and the like of the product. The company's financing section will additionally be consulted, taking into account the costs of financing the development, production and promotion of the product. Conflicts between departments can occur if the firm joins only the marketing orientation. Production may oppose the introduction, maintenance and provision of investments that may be needed to promote a new product. It is crucial to say that a company that plays on the global market must have a strategy that can be used to gain a competitive advantage. Every company needs to have a strategy for appearance on the global market in order to gain the opportunity to progress. It is crucial to create the conditions for advancing the company by choosing the right marketing strategy. This is necessary for the following reasons: - Direct the work of the company - Give an insight into the necessary expenses - Allows the company to gain a competitive advantage


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