Supporting Personalisation: The Challenges in Translating the Expectations of National Policy into Developments in Local Services and Their Underpinning Information Systems

2014 ◽  
Vol 13 (4) ◽  
pp. 593-607 ◽  
Author(s):  
Penelope Hill
Keyword(s):  
Information Systems ◽  
Business Processes ◽  
Social Care ◽  
National Policy ◽  
Structuration Theory ◽  
Information Services ◽  
Front Line ◽  
Care Policy ◽  
Local Practice ◽  
Local Perspectives

Social care policy is actively promoting integrated and personalised care. Local organisations are starting to re-engineer their business processes, review front line practice, develop new operational tools and revise their information systems to support and deliver these new approaches. This article draws on a study undertaken in one local organisation as it began to implement its response to these expectations. It uses structuration theory to explore how the macro agendas described by policy and legislation are translated into local perspectives and then further refracted through the lens of operational practice, shaping the business tools which deliver the change. The evidence suggests that there needs to be a better understanding of how the expectations of policy are interpreted – and potentially distorted – through their translation into local practice, and of the role that information and information services play in enabling, or disabling the delivery of those expectations at the front line.

National Policy for Library and Information Systems and Services in India: The New Scenario

2005 ◽  
Vol 17 (2) ◽  
pp. 97-103
Author(s):  
Kalpana Dasgupta
Keyword(s):  
Information Systems ◽  
Social Structure ◽  
National Policy ◽  
Policy Formulation ◽  
Information Services ◽  
Information Policy ◽  
Historical Background ◽  
New Information ◽  
History Of ◽  
The Government

India has had a long history of Library and Information Services. However, due to the hierarchical social structure and the colonial past, Indian Library and Information Systems and Services (LISS) have mainly catered to the elite minority. The post-independence policies of the government have gradually changed this scenario and the LISS have become much more broad-based and people-oriented. The paper deals with the historical background of policy formulation in India, which has positively affected LISS in different ways to cope with the new environment and new expectations of the users. It also spells out the details of the National Policy on Library and Information Services (NAPLIS) and the need for a more holistic New Information Policy. Such a policy will have to deal with all the related fields and IT-oriented activities, which will give LISS the much needed direction to steer India to become an information-oriented society.

Pemodelan Enterprise Arsitektur Sistem Informasi Pemesanan Jasa Percetakan Menggunakan Kerangka TOGAF

2020 ◽  
Vol 4 (2) ◽  
pp. 18
Author(s):  
Bibit - Sudarsono ◽  
Umi - Faddillah
Keyword(s):  
Information Systems ◽  
Business Process ◽  
Business Processes ◽  
Enterprise Modeling ◽  
Improve Performance ◽  
Business Opportunity ◽  
Service Information ◽  
Process Architecture ◽  
System Architecture Design ◽  
A Company

Printing service order information systems sometimes experience problems in completing running business processes including, frequent loss and inaccuracy in registering orders from customers, often also losing order data from customers, recording orders often experience errors, resulting inaccurate reporting of order data. A computerized ordering service information system will greatly help improve performance and accuracy in making reports on business processes running at a company. The existence of enterprise modeling of information systems ordering printing services with the TOGAF framework will be a method that greatly helps management make a decision that will synergize with the business process activities at the company. So that the objectives of the system can be achieved properly. The TOGAF framework can be a solution and will help to produce a system architecture design, a business process architecture, a technology architecture, a number of proposed business opportunity strategy proposals and an ongoing system change proposal.

Strategic Planning Information Systems Enterprise Architecture Planning Method Case Study of Semarang City Public Works Department

2020 ◽  
Vol 2 (1) ◽  
pp. 114-122
Author(s):  
Agustinus Fritz Wijaya ◽  
Mahendra Wahyu Prasetyo
Keyword(s):  
Information Systems ◽  
Value Chain ◽  
Enterprise Architecture ◽  
Business Processes ◽  
Swot Analysis ◽  
Public Works ◽  
Value Chain Analysis ◽  
Application Architecture ◽  
Chain Analysis ◽  
The City

Semarang City Public Works Department is a state-owned enterprise that works in the area of public services in the city of Semarang. Most of the technological conditions in the Public Works Department are still in manual data management, which is hampering business processes from going well. Therefore this research was conducted to design an Information System at the Semarang City Public Works Department using the Enterprise Architecture Planning (EAP) method which includes a SWOT analysis and Value Chain analysis. The existing framework in the Enterprise Architecture Planning (EAP) method can help align the data architecture and application architecture to get the expected results, which is achieving the business objectives of the City of Semarang Public Works Department so that business functions can run by the desired business processes. This research resulted in several proposals for the development of Information Systems and Information Technology in organizations including the development of several applications in the next 5 years.

Pengembangan Sistem Informasi Siklus Pendapatan pada PT XYZ (Pendekatan Studi Kasus)

2014 ◽  
Vol 5 (1) ◽  
pp. 12-19
Author(s):  
Yohannes Kurniawan ◽  
Janastasha Christie Parapaga
Keyword(s):  
Information System ◽  
Information Systems ◽  
Business Processes ◽  
Design Method ◽  
Accounting Information ◽  
Accounting Information System ◽  
Accounting Information Systems ◽  
Analysis And Design ◽  
Research Goal ◽  
Revenue Cycle

The research goal is to identify and analyze the need of accounting information system related to the revenue cycle at PT XYZ. This paper designing the useful of accounting information systems to support the current business processes, especially on the revenue cycle process. The design method is an Object Oriented Analysis and Design (OOAD) which refers to the modeling and design requirements discipline. And the result achieved by analysis and design of accounting information systems can support current activities of the revenue cycle, especially for the documentation and store of transaction data, and generate reports in accordance with company requirements. Conclusions derived from the analysis and design is the implementation of a webbased application that can help PT XYZ to do the work in different places, such as marketing office, head office and especially at the exhibition. Index Terms - Accounting Information System, revenue cycle, OOAD 

Assessing The COBIT Maturity Model in Manufacturing Company

2019 ◽  
Vol 5 (2) ◽  
pp. 109-115
Author(s):  
Johanes Fernandes Andry ◽  
Gunawan Wang ◽  
Gusti Ngurah Suryantara ◽  
Devi Yurisca Bernanda
Keyword(s):  
Information Systems ◽  
Business Processes ◽  
Standard Procedure ◽  
It Governance ◽  
Maturity Model ◽  
Maturity Level ◽  
It Alignment ◽  
Business Goals ◽  
Manufacturing Company ◽  
Effectiveness And Efficiency

PT Hema Indonesia is manufacturing company established in 2001 and has continued to grow. Nowadays the company has supported business processes in various companies, such as the use of information systems. The purpose of this research is to get an overview of the performance of information systems in order to determine the extent of maturity level which is currently running, with a few aspects to consider such as effectiveness and, efficiency. Implementing IT governance, however, is a challenge to organizations. To ensure IT alignment with business goals use standard COBIT. The analytical tool used is the standard procedure COBIT issued by ISACA. In this paper the method to be used is COBIT 4.1. Coverage of Audit IT Domain are Plan Organize (PO), such as PO4, PO5, PO7 and PO8. The conclusion that can be drawn from the research that has been done is IT governance at the company has been done, although still run optimally within each IT process contained in the sub domain average on level repeatable and defined proses.

DEVELOPMENT OF A METHOD FOR DESIGNING INFORMATION SYSTEMS FOR ENERGY COMPANIES

2020 ◽  
Vol 5 (333) ◽  
pp. 53-57
Author(s):  
T.B. Aldongar ◽  
◽  
F.U. Malikova ◽  
G.B. Issayeva ◽  
B.R. Absatarova ◽  
...  
Keyword(s):  
Information Systems ◽  
Business Processes ◽  
Design Research ◽  
Graphical Model ◽  
Formal Model ◽  
Workflow Management ◽  
Research Process ◽  
Information Models ◽  
The Creation ◽  
Concept Of Information

The creation of information models requires the use of known methods and the development of new methods of formalizing the pre-design research process. The modeling process consists of four stages: data collection on the object of management - pre-project research; creation of a graphical model of business processes taking place in the enterprise; development of a formal model of business processes; business research by optimizing the formal model. To support the creation of workflow management services and systems, the complex offers methodologies, standards and specialized software that make up the developer's tools. This can be ensured only by modern automated methods based on information systems. It is important that the information collected is structured to meet the needs of potential users and stored in a form that allows the use of modern access technologies. Before discussing the effectiveness of FIM, it should be noted that the basic concept of information itself is still not the same. In a pragmatic way, it is a set of messages in the form of an important document for the system. Information can be evaluated not only by volume, but also by various parameters, the most important of which are: timeliness, relevance, value, aging, accuracy, etc. in addition, the information may be clear, probable and accurate. The methods of its reception and processing are different in each case.

Agent Mediated Code Comprehension: A Cognitive Challenge

2019 ◽  
Vol 11 (2) ◽  
Author(s):  
Ram Gopal Gupta ◽  
Bireshwar Dass Mazumdar ◽  
Kuldeep Yadav
Keyword(s):  
Information Systems ◽  
Software Design ◽  
Business Processes ◽  
Software Agents ◽  
Cognitive Model ◽  
Cognitive Models ◽  
Software Market ◽  
Computing Paradigm ◽  
Cognitive Challenge ◽  
Software Code

The rapidly changing needs and opportunities of today’s global software market require unprecedented levels of code comprehension to integrate diverse information systems to share knowledge and collaborate among organizations. The combination of code comprehension with software agents not only provides a promising computing paradigm for efficient agent mediated code comprehension service for selection and integration of inter-organizational business processes but this combination also raises certain cognitive issues that need to be addressed. We will review some of the key cognitive models and theories of code comprehension that have emerged in software code comprehension. This paper will propose a cognitive model which will bring forth cognitive challenges, if handled properly by the organization would help in leveraging software design and dependencies.

Cyber Security Analysis of Academic Services based on Domain Delivery Services and Support using Indonesian E-Government Ratings (PEGI)

2020 ◽  
pp. 263-270
Author(s):  
Imam Riadi ◽  
Iwan Tti Riyadi Yanto ◽  
Eko Handoyo
Keyword(s):  
Higher Education ◽  
Information Systems ◽  
Information Service ◽  
Information Services ◽  
Security Evaluation ◽  
Security Level ◽  
Framework Analysis ◽  
Academic Information ◽  
Education Academic ◽  
Academic Services

Safe academic services are the most important part of universities. The security of academic services is very important to maintain information optimally and safely. Along with the development of technology, academic information services are often misused by some irresponsible parties that can cause threats. To prevent these things from happening, it is necessary to know the extent of governance of higher education academic information system security by evaluating. So the research was conducted to determine the maturity of the security of Higher Education academic information service security by using the COBIT 5 framework in the DSS05 domain. The DSS05 domain in COBIT 5 is a good framework for use in implementing and evaluating the security of academic information services. Meanwhile, to determine the achievement of the evaluation of the security level of academic information systems, the Indonesian e-government ranking (PEGI) method is required. The combination of the COBIT 5 framework in the DSS05 domain using the PEGI method in academic information security service is able to provide a level of achievement in the form of Customer Value. The results of the COBIT 5 framework analysis of the DSS05 domain using the PEGI method get a score of 3.50 so that the quality of academic information service security evaluation achievement is at a very good level. At this level, universities are increasingly open to technological development. Higher education has applied the concept of quantification in every process, and has always been monitored and controlled for its performance in the security of academic information systems.

scholarly journals Integration of Business Processes With Activities and Information: Evidence From Brazil

SAGE Open ◽  
2021 ◽  
Vol 11 (1) ◽  
pp. 215824402110061
Author(s):  
Ana Maria Magalhães Correia ◽  
Clarissa Figueredo Rocha ◽  
Luiz Carlos Duclós ◽  
Claudimar Pereira da Veiga
Keyword(s):  
Information Systems ◽  
Enterprise Architecture ◽  
Business Processes ◽  
Information Architecture ◽  
Management Model ◽  
Science Parks ◽  
Specific Nature ◽  
Architecture Frameworks ◽  
And Control ◽  
The Relationship

This study proposes a management model by business processes for science parks based on the premises and concept of enterprise architecture (EA). The model offers integrating business processes with activities and information that can be generated by adopting customized information systems to meet the science parks’ needs. The proposed model’s main contributions included EA as a means for shaping and enabling reconfiguration through descriptions of the structures of business processes and information systems that connect these structures, forming business and information architecture frameworks. In association with these frameworks, the managers need to define a coherent set of patterns, policies, procedures, and principles that sustain the business processes integrated with the information systems. As a result of the study, this model can help management execute and control activities related to business processes in the parks through interaction and alignment with the information system intended to facilitate the execution. The model will also lead to greater agility and efficiency in these business processes, considering their specific nature and the relationship with the parks’ actors. As a practical contribution, knowledge of these processes aids the management of the parks in their drive for a competitive advantage by maintaining and developing their management models.

Sign in / Sign up

Export Citation Format

Share Document