Quality management — procedures and practices

1986 ◽  
Vol 1 (1) ◽  
pp. 29 ◽  
Author(s):  
G.D. Frewin ◽  
B.J. Hatton
2010 ◽  
Vol 16 (1) ◽  
pp. 75-93 ◽  
Author(s):  
Yulia Stukalina

Now, the role of quality management in education is increasing. Managing for quality is now one of the major issues for educational organizations. One of the key tasks for education managers is to provide the learning process participants with an effective and motivating educational environment. Management of the educational environment presupposes giving a particular attention to students’ needs and requirements in order to improve educational practice and enhance educational quality. Among other things having their impact on the educational environment effectiveness is to what extent it motivates students for further studies. In this context, we regard student motivation as an essential factor for the educational environment quality improvement. This paper considers some quality management procedures that can be used by education managers to provide qualitative changes in the educational environment. To improve the quality of the educational environment we may use several management tools, regular educational environment evaluation being one of them. It includes collecting student feedback, which is a valuable source of analytical input in the process of the environment quality enhancement. Santrauka Kokybės valdymo svarba švietimui pastaruoju metu išaugo. Ji yra viena iš pagrindinių švietimo organizacijų uždavinių. Svarbiausia švietimo vadybininkų užduotis ‐ mokymo proceso dalyviams sudaryti veiksmingą ir motyvuotą mokymo aplinką. Remiantis mokymo aplinkos valdymu, manoma, kad norint pagerinti mokymą ir pakelti mokymo kokybę reikia atsižvelgti į studentų poreikius bei reikalavimus. Vienas iš svarbiausių veiksnių, darančių įtaką mokymo aplinkos efektyvumui, yra studentų skatinimo toliau mokytis lygis. Remiantis šiuo kontekstu studento motyvacija laikoma esminiu veiksniu, padedančių pagerinti mokymo aplinkos kokybę. Norint pagerinti mokymo aplinką, galima naudoti keletą valdymo priemonių. Viena iš jų yra įprastos mokymo aplinkos įvertinimas. Ją sudaro mokinių grižtamasis ryšys, kuris yra vertingas šaltinis mokymo aplinkos kokybės gerinimo procese.


2019 ◽  
Vol 15 (2) ◽  
pp. 52-67
Author(s):  
Nori Wilantika ◽  
Wahyu Catur Wibowo

Every varsity in Indonesia is responsible for ensuring the completeness, the validity, the accuracy, and the currency of its educational data. The educational data is used for implementing higher-education quality assurance system and formulating policies related to universities and majors in Indonesia. Data quality assessment result indicates that educational data in Statistics Polytechnic did not meet completeness, validity, accuracy, and currency criteria. Data quality management maturity has been measured using Loshin’s Data Quality Maturity Model which result is in level 1 to level 2 of maturity. Only the data quality dimensions component has achieved the expected target. Thus, recommendations have been proposed based on the DAMA-DMBOK framework. The activities needed to be carried out are developing and promoting awareness of data quality; defining data quality requirements; profiling, analyzing, and evaluating data quality; define business rules for data quality, establish, and evaluate the data quality services levels, manage problems related to data quality, design and implement operational procedures for data quality management, and monitor operations and performance of data quality management procedures.


2006 ◽  
Vol 35 (1) ◽  
pp. 75-81 ◽  
Author(s):  
Allison A. Enke ◽  
Margaret E. Briley ◽  
Suzanne R. Curtis ◽  
Sue A. Greninger ◽  
Deanna M. Staskel

Author(s):  
Анна Николаевна Маринина ◽  
Сергей Михайлович Степаненко ◽  
Виталий Григорьевич Харченко

Certification of developers, manufacturers and aviation equipment for civil aviation is carried out by the State Aviation Administration of Ukraine in accordance with the requirements of the Aviation Regulations APU-21 (Part-21). Certification of developers, manufacturers and aviation equipment for state aviation is carried out by the Department for Regulation of State Aviation of Ukraine in accordance with the requirements of the certification rules of Part-21B. Part-21B certification rules use the principles of EASA Part-21, EU Commission Regulation N 748/2012, as well as the European Military Airworthiness Requirements EMAR 21, approved by the Military Airworthiness Forum under the auspices of the European Defense Agency. The article presents the results of a comparative analysis of certification requirements for state aviation in accordance with Part-21B and for civil aviation in accordance with APU-21 (Part-21). Such an analysis makes it possible to identify differences that must be taken into account in quality management procedures in order for the enterprise to obtain developer, manufacturer and type certificates for both civil aviation equipment and state aviation equipment. The degree of coincidence of the requirements in Part-21B and in APU-21 (Part-21) is classified as follows: identical, overlapping, conflicting, completely different, the absence in one of the rules. When registering the analysis results, a graphical form was selected for visualizing numerical information in the form of a "Radar" diagram. It was concluded that the results of comparing the requirements in the field of obtaining a certificate of the development organization in accordance with Chapter J, type certification in accordance with Chapter B, approval of changes in the design of aviation equipment in accordance with Chapter D show that the requirements of the certification rules of Part-21B and the Aviation rules of the APU- 21 (Part-21) for the most part do not contradict each other and have few differences. This allows the enterprise to have a limited amount of differing evidentiary documentation to meet the certification needs of a developer, manufacturer and aircraft for civil and state aviation.


Author(s):  
Solomon Oyebisi ◽  
Anthony Ede ◽  
Festus Olutoge ◽  
Ben Ngene ◽  
Olatokunbo Ofuyatan ◽  
...  

The acceptable level of quality in construction projects has long been a problem. Significant resources are wasted on construction projects because of inefficient or non-existent quality management procedures. Therefore, this study evaluates the quality management and the quality grading practices in the construction project with emphasis on the Covenant University Sports Complex. The quantitative research strategy and questionnaire survey were used as the main data collection instrument for soliciting information from the project participants in order to determine the best key for quality management practice. Moreover, an ultrasonic pulse velocity tester was engaged to assess and evaluate the conditions of concrete structural members. It was found out that management commitment to quality is the most key for effective quality management practices in the construction project. In addition, the ultrasonic pulse velocity (UPV) test carried out on the randomly selected structural members varied in the range 4.2km/sec to 4.6km/sec. From this, it is inferred that the quality grading and homogeneity of concrete in the tested reinforced concrete columns, beams and slabs fall in the range of "good to excellent concrete". The findings would assist project participants in implementing an efficient quality grading and management while executing construction projects.


1997 ◽  
Vol 128 (9) ◽  
pp. 1235-1243 ◽  
Author(s):  
CAROL ANNE MURDOCH-KINCH ◽  
NANCY L. ANDREWS ◽  
SALWA ATWAN ◽  
RICK JUDE ◽  
MICHAEL J. GLEASON ◽  
...  

1991 ◽  
Vol 11 (4_suppl) ◽  
pp. S57-S60
Author(s):  
Peter J. Haug ◽  
Philip R. Frederick ◽  
Irena Tocino

Quality assurance techniques provide an opportunity to identify sources of error and to provide the feedback necessary to prevent their repetition. The authors outline an effort to define the steps required for effective quality management procedures in a computerized medical information system (MIS). The computerized management of medical information can be used not only to enhance current quality management activities but also to extend the realm of quality assurance to areas that have heretofore resisted management. Quality-management techniques have the potential for measuring and improving medical decision making processes central to patient care.


Small and medium-sized organizations are considered as the engine of economic development and employment. The share of small and medium-sized organizations for more than 95% of businesses is creating 50% of value added worldwide and depending on the country, production between 60% to 90% of all new jobs. The present paper, with examining the information obtained from 73 small, medium-sized manufacturing enterprises, studied the relationship between information sharing in the supply chain and innovation performance of the organization by considering factors such as quality management and supplier-specific investment. In this study, 4 main hypotheses regarding the relationship between chain information sharing, supply of quality management, supplier-specific investment, and the effect of relationship between quality management and supplier-specific investment on innovation performance of the organization have been examined. The results of the study indicated that information sharing in the supply chain has a positive and direct effect on quality management and supplier-specific investment. The results also showed that the impact of information sharing in the supply chain on the specific investment of the supplier is higher than its impact on quality management. Finally, the impact of quality management on organizational innovation performance is far greater than the impact of supplier-specific investment on organizational innovation performance.


2019 ◽  
Vol 957 ◽  
pp. 221-230
Author(s):  
Mihail Aurel Țîțu ◽  
Gheorghe Ioan Pop

This paper illustrate the quality management system in an organization with field of activities in manufacturing of aerospace components. The aerospace standard of quality management system is EN AS 9100, based on ISO 9001. Additional to the EN AS 9100 quality management system standard requirements, the organizations in aerospace field, need to integrate in their quality system a lot of additional process and regulations specific in aerospace industry. The big aircraft producers have designed their requirements in such a way that all approved suppliers, which are respecting these requirements, can manufacture high quality products. These requirements are manufacturing process specifications, inspection specifications, aircraft design standard and norms and even project management procedures and best practice. The method used to integrate all these requirements is detailed and explain in this paper.


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