scholarly journals Managing the empathic culture of client-oriented personnel in the system of human resource development in the Russian regions

2021 ◽  
Vol 296 ◽  
pp. 03013
Author(s):  
Yulia Salamatina
Keyword(s):  
Human Resource Development ◽  
Human Resource ◽  
Resource Development ◽  
Research Problem ◽  
Russian Regions ◽  
Personal Quality ◽  
Depth Analysis ◽  
Huge Impact ◽  
Main Components

The article is devoted to a study on the management of an important professional and personal quality of any employee of a customer-oriented company - empathic culture. The relevance of this research is due to the low level of human resource development in Russian regions. Having conducted an in-depth analysis on the research problem, the author has come to the conclusion that it is the empathic culture of personnel that has a huge impact on efficiency and profitability of any Russian client-oriented company. The author identified the main components of empathic culture of front liners and selected methods to determine the level of formation and development of each of the components. Based on the data following this research, which was conducted on the basis of three client-oriented organisations, the author proposed the most effective ways to manage the empathic culture of staff in order to successfully operate the companies.

An Analysis on Human Resource Development Culture and Climate of Chemical Based Public Sector Enterprises in Kerala, India

2021 ◽  
Vol 2021 (6) ◽  
pp. 132-135
Author(s):  
Balakrishnan A ◽  
Dr. KVM Varambally
Keyword(s):  
Public Sector ◽  
Human Resource Development ◽  
Human Resource ◽  
Deep Structure ◽  
Positive Culture ◽  
Resource Development ◽  
The Individual ◽  
The Impact ◽  
Culture And Climate

The impact of Globalization creates a competitive horizon with new markets, new products, new mindsets, new competencies, and new ways of thinking about business. As an outcome of this, the market places become more complex, uncertain, competitive, and transformational. In this era, the major challenge faced by any organization is to maintain a peaceful as well positive culture and climate inside the organization. The human resource development climate of an organization plays a significant role in ensuring the competency, motivation, and development of its employees. Here the term climate denotes the quality of the internal environment. It influences morale and the attitudes of the individual toward his work and his environment. Culture refers to the deep structure of organizations, which is rooted in the values, beliefs, and assumptions held by organizational members. The study was aimed to analyze the Human Resource Development culture and climate of chemical-based public sector enterprises in Kerala. The results indicated that the Human Resource Development climate in an organization is average and the perception of employees regarding Human Resource Development culture and climate does not differs significantly based on age, job approval status, and qualification. But it differs significantly based on gender and experiences.

scholarly journals PENGARUH PERTUMBUHAN EKONOMI DAN PAD TERHADAP KUALITAS PEMBANGUNAN SUMBER DAYA MANUSIA DAN TINGKAT KEMISKINAN

2019 ◽  
pp. 873
Author(s):  
Teguh Khalid Billady ◽  
A. A. I. N. Marhaeni
Keyword(s):  
Economic Growth ◽  
Human Resource Development ◽  
Human Resource ◽  
Secondary Data ◽  
Resource Development ◽  
Observation Methods ◽  
Analysis Technique ◽  
Poverty Levels ◽  
Collection Methods

The aim in this study is to determine the effect of economic growth and local regional revenue on the quality of human resource development and poverty levels, and to determine the effect of economic growth and local regional revenue on poverty levels through the quality of human resource development in districts / cities Bali province. Data collection methods used in this study are observation methods and use secondary data. The analysis technique used is path analysis. The results showed that economic growth and local regional revenue had a positive and significant effect on the quality of human resources and economic growth and local regional negative and significant affected the level of poverty and economic growth and local regional revenue had a negative and significant influence on the level poverty through the quality of human resource development in the districts / cities of the Province of Bali.

scholarly journals Concept of Human Resources Development to Improve Teacher Performance: Multi-Case Study

2020 ◽  
Vol 1 (3) ◽  
pp. 140-150
Author(s):  
Muh Burhanudin Harahap ◽  
Maria Veronika Roesminingsih ◽  
Mudjito Mudjito
Keyword(s):  
Human Resource Development ◽  
Human Resource ◽  
Participant Observation ◽  
Teacher Performance ◽  
Case Study Research ◽  
Development Program ◽  
Resource Development ◽  
Teaching Staff

This study aims to analyze the concept of Human Resource Development carried out by schools in improving the performance of teaching staff at Elementary School Muhammadiyah of 1 Jember and Al Baitul Amien of 1 Jember. This research method uses a qualitative approach with a multi-case study design. The multi-case study used in this study uses two research sites. Data collection techniques in this study used participant observation, documentation, and interviews. Based on the research conducted, it can be concluded that the concept of the human resource development program carried out by these schools to improve the quality of teacher performance, namely: (1) increasing the abilities, skills, attitudes, and responsibilities of educators (teachers) to be more effective and efficient, (2) optimizing human resource development as much as possible by delegating to educators (teachers), and (3) striving to improve education quality by recommending educators (teachers) to take further studies to a higher level. There is no multi-case study research in improving the performance of students.

scholarly journals The Model of Kiai in Human Resource Development Quality

2019 ◽  
Vol 12 (1) ◽  
pp. 82
Author(s):  
Mohammad Anwar
Keyword(s):  
Human Resource Development ◽  
Human Resource ◽  
Work Performance ◽  
Resource Development ◽  
Resource Planning ◽  
Well Being ◽  
Quality Of Education ◽  
Educational Institute ◽  
Informal Assessment

Pondok Pesantren is one of the organization/educational institute that is still valued as the second class compared with public educational institute. Hence, to show that the quality of education in pondok pesantren is able to compete with other institutions is by developing human resource that is conducted by Kiai. This research is to describe about the development of human resource in increasing the quality of education in pondok pesantren Diponegoro, Klungkung, Bali by using phenomenology perspective. In addition, this research is qualitative research with the form of case study. The findings of this research are: first, the model of Kiai in human resource development of teachers competence in this pesantren, are: 1) planning the human resource that is conducted by: a) arranging the planning which involves the structures, b) it is conducted in the first year and in the middle of the semester, c) planning the teachers based on the evaluation and analysis needs. 2) Recruiting the human resource by following the procedure and sunny ideology, high dedication, sincere, and competence, b) internal and external recruitment. 3) Selecting the administrative, written test, teaching, and interview. 4) Evaluating a) conducting formal and informal assessment, b) conducting class supervision periodically, c) assessing the work performance, loyalty, responsibility, obedient, honesty, and leadership, d) assessing by report model, e) compensation of teacher in the form of financial and non financial.  5) Human resource development by giving training program and meeting periodic. The second, the model of Kiai in developing the manager of human resource competence in this pesantren are: 1) planning human resource in a) recruiting the manager based on the human resource, b) selecting which is customized by the position needs, c) placing and appointing based on the duty and authority, d) developing the human resource by giving training, e) maintaining of well-being, f) integrating the human resource by leadership and communication, g) compensation the allowance of pesantren, h) discipline, i) discharging the position, 2) Implementing the strategy of human resource planning by: a) supplying, filtering and selecting, b) developing by giving training and mutation, continuing study to the higher level and mutation the position, c) maintaining of well-being, d) integrating by communication intensely in solving the problem in general, e) compensation of  fee, f) discipline, it is pointed out whether to the students or manager who violate the rule, g) discharging which is caused by mutation, retired, and resigned.

scholarly journals ANALISIS KEBUTUHAN PENDIDIKAN DAN PELATIHAN PEGAWAI NEGERI SIPIL PADA BADAN KEPEGAWAIAN DAN PENGEMBANGAN SUMBER DAYA MANUSIA KOTA TIDORE KEPULAUAN

2017 ◽  
Vol 23 (3) ◽  
pp. 124-136
Author(s):  
Abdurrahman Abdurrahman ◽  
Halim Halim
Keyword(s):  
Human Resource Development ◽  
Human Resource ◽  
Resource Development ◽  
Education And Training ◽  
Training Needs ◽  
Needs Analysis ◽  
Organizational Level ◽  
Individual Level ◽  
And Training

AbstrakPendidikan dan Pelatihan diperlukan untuk mengatasi kesenjangan antara kualitas pelaksanaan tugas dengan standar kualitas minimal yang dibutuhkan, serta untuk meningkatkan  kualitas  kerja.  Penelitian  ini  bertujuan  untuk  mengetahui  dan menganalisis pelaksanaan analisis kebutuhan pendidikan dan pelatihan bagi Pegawai Negeri Sipil pada   Badan Kepegawaian dan Pengembangan Sumber Daya Manusia (BKPSDM) Kota Tidore Kepulauan. Penelitian ini menggunakan metode kualitatif. Unit Analisis terdiri atas 8 Informan serta dokumen-dokumen yang diperoleh dari BKPSDM  Kota  Tidore  Kepulauan  yakni  Dokumen  Rencana  Strategik,  Dokumen Laporan Akuntabilitas Kinerja, dan Dokumen Analisis Jabatan. Data dianalisis secara kualitatif.  Hasil  penelitian  memperlihatkan  bahwa  Badan  Kepegawaian  dan Pengembangan  Sumber  Daya  Manusia  Kota  Tidore  Kepulauan  tidak  melakukan analisis kebutuhan pendidikan dan pelatihan dengan tepat dan sistematis. Identifikasi kebutuhan pendidikan dan pelatihan di tingkat organisasi hanya ditentukan oleh pimpinan, identifikasi kebutuhan pendidikan dan pelatihan ditingkat pekerjaan hanya menyesuaikan dengan program-program pendidikan dan pelatihan yang ditawarkan oleh  penyelenggara  dan  kebutuhan  di  tingkat  individu  hanya  diputuskan  oleh pimpinan berdasarkan intuisi dan keinginannya. Oleh karena itu, sebaiknya BKPSDM Kota Tidore Kepulauan dalam menentukan bagian atau bidang mana dalam organisasi yang membutuhkan diklat dilaksanakan melalui proses analisis organisasi dengan melakukan wawancara keluar, survai Calon Peserta dan data kepuasan peserta maupun dengan melihat indeks efisiensi.Kata kunci:  Analisis Kebutuhan Pendidikan dan Pelatihan, Pengembangan Sumber Daya Manusia, Pemerintah Kota Tidore Kepulauan. Abstract Education and Training are needed to address the gap between the quality of task performance and the minimum quality standards required, as well as to improve the quality  of  work.  The  objective  of  this  study  is  to  understand  and  analyze  the implementation of training needs analysis for Civil Servants that was undertaken by The  Board  of  Employee  and  Human  Resource  Development  of  Tidore  Kepulauan Municipality. This study uses a qualitative method. Analysis Unit is 8 informants and documents obtained from BKPSDM Tidore Kepulauan Municipality namely Document of  Strategic  Plan,  Document  of  Performance  Accountability  Report,  Job  Analysis Document. Data were analyzed qualitatively. The results of the study show that The Board  of  Employee  and  Human  Resource  Development  of  Tidore  Kepulauan Municipality did not conduct a proper and systematic training needs analysis. The training needs identification at the organizational level is determined solely by the leader, the training needs identification at the job level merely adjusting to the education and training programs offered by the organizers and the individual level needs only decided by the leadership based on intuition and desire. Therefore, it is better to BKPSDM Tidore Kepulauan Municipality in determining which part or field in the organization that need the training done through organizational analysis process by conducting out interview, participant survey and participant satisfaction data as well as by looking at the efficiency index.Keywords:  Training Needs Analysis, Human Resource Development, Tidore Kepulauan Municipality.

scholarly journals The Effectiveness of Human Resource Development Management in Efforts to Improve The Quality of Education in SD Negeri 90 Ogan Komering Ulu

2021 ◽  
Vol 2 (2) ◽  
pp. 534-550
Author(s):  
Dauzar Dauzar ◽  
Happy Fitria ◽  
Alhadi Yan Putra
Keyword(s):  
Human Resource Development ◽  
Human Resource ◽  
Program Implementation ◽  
Resource Development ◽  
Quality Of Education ◽  
Development Management ◽  
Qualitative Descriptive ◽  
Descriptive Approach ◽  
Learning Principles

This study aims to determine the effectiveness of human resource development management to increase quality at SD Negeri 90 Ogan Komering Hulu (OKU). This research is a qualitative research with  qualitative descriptive approach. The data obtained were collected through observation, interview and documentation techniques. The results showed that the human resource development steps carried out at SD Negeri 90 OKU were carried out in 7 steps, namely compiling programs, determining needs, determining targets, determining programs, identifying learning principles, program implementation and evaluation of program implementation. Human resource management at SD Negeri 90 OKU, both in terms of quality improvement, implementation, supporting factors and the quality of education have been running optimally.

scholarly journals Impact of Human Resource Development on Public Service Through Employee Performance Of Center Mamuju

2021 ◽  
Vol 8 (1) ◽  
pp. 129
Author(s):  
Nimrah Rahmayanti Yusuf ◽  
Widyawati Widyawati ◽  
Nurlaela Nurlaela
Keyword(s):  
Human Resources ◽  
Human Resource Development ◽  
Human Resource ◽  
Public Service ◽  
Civil Service ◽  
Employee Performance ◽  
Resource Development ◽  
Service Agency ◽  
District Offices

Public organizations as a place for providing services to the community must be supported by quality human resources. This is inseparable from the human resource development system, in creating superior human resources and having good performance so that the services provided can increase public satisfaction. This research is a quantitative type of research, which is conducted at the Civil Service and Civil Service Agency, Population and Civil Registry Office and five District Offices in Central Mamuju Regency. The sample in this study amounted to 102 people. Data collection was carried out through distributing questionnaires, observations, interviews and supporting documents related to the research topic. The results showed that the development of human resources through employee performance had an influence on the quality of public services in Central Mamuju Regency with an F calculated value of 15.668. greater than the F table, which is 3.09. For the probability value, the value is 0,000, smaller than 0.05.

Human Resource Development Review’s 20th Anniversary of Publication: Main Topics and Influence

2021 ◽  
pp. 153448432110691
Author(s):  
Sunyoung Park
Keyword(s):  
Literature Review ◽  
Human Resource Development ◽  
Employee Engagement ◽  
Human Resource ◽  
Resource Development ◽  
Topic Analysis ◽  
The Past ◽  
Citation Frequency ◽  
Depth Analysis ◽  
20Th Anniversary

To celebrate Human Resource Development Review’s (HRDR’s) 20th anniversary of publication, I was asked by the HRDR Editor-in-Chief to conduct a topic analysis of HRDR articles over the past two decades. The purpose of this study, therefore, is to identify major topics from all HRDR articles published from 2002–2021 by reviewing keywords and citation frequency. After identifying 394 articles (excluding editorials), the main topics and the most influential articles were identified. Literature review articles followed by employee engagement were the most frequently cited over the past 20 years. In the future, there is a need to conduct more in-depth analysis to better understand the relevant topics and influence of HRDR articles using accurate categories and advanced techniques.

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