Local Sociotechnical System Development in the NHS National Programme for Information Technology

2007 ◽  
Vol 22 (3) ◽  
pp. 257-264 ◽  
Author(s):  
Ken Eason
Keyword(s):  
Information Technology ◽  
System Development ◽  
Systems Design ◽  
Electronic Systems ◽  
Design Work ◽  
National Programme ◽  
Sociotechnical System ◽  
Sociotechnical Systems Design ◽  
The Impact

The National Programme for Information Technology is implementing standard electronic healthcare systems across the National Health Service Trusts in England. This paper reports the responses of the Trusts and their healthcare teams to the applications in the programme as they are being implemented. It concludes that, on the basis of the data available, it is likely that the emergent behaviour of healthcare staff will serve to minimise the impact of the systems. The paper looks at the opportunities within the programme to undertake local sociotechnical system design to help staff exploit the opportunities of the new electronic systems. It concludes that there are opportunities and offers one case study example in a Mental Health Trust. However, it concludes that there are many aspects of the technical systems themselves and also of the approach to implementation, that limit the opportunities for local sociotechnical systems design work.

Sociotechnical Aspects of Policy Simulation

2014 ◽  
pp. 113-128 ◽  
Author(s):  
Egils Ginters ◽  
Artis Aizstrauts ◽  
Rosa Maria Aguilar Chinea
Keyword(s):  
Decision Making ◽  
System Development ◽  
Systems Design ◽  
Policy Decision ◽  
Decision Quality ◽  
Political Decision ◽  
Sociotechnical System ◽  
Sociotechnical Systems Design ◽  
Goal System

Political decision-making is implemented in the framework of a classic sociotechnical system where respect has to be shown for both technical and social aspects. The development of suitable support tools for the previously mentioned requirements is rather complicated because a fundamentally important factor is product functionality and algorithm conformity to objective requirements (e.g. political decision quality assurance). Traditional design methods mainly focus on the quality of the system design process. They do ensure the quality of the decision-making process but not the decision quality itself. The inclusion of simulation in the system development process permits face validation for the decision-making algorithms of the goal system. This substantially improves acceptance and sustainability indices for the developed political decisions support system. The chapter deals with sociotechnical systems design peculiarities, emphasizing the role of simulation and social factors in the designing of policy decision-making support systems.

scholarly journals The impact of E-Marketing in the positioning of Kosovo Banks

2015 ◽  
Vol 5 (1) ◽  
pp. 67
Author(s):  
Dr.Sc. Shpresa Mehmeti ◽  
MSc. Mentor Mjekiqi
Keyword(s):  
Information Technology ◽  
Data Collection ◽  
Banking Sector ◽  
Internet Usage ◽  
Electronic Systems ◽  
Banking Market ◽  
Provision Of Services ◽  
Electronic Marketing ◽  
The Impact

The following thesis will present the results of a study on the impact of electronic marketing in bank positioning in Kosovo. As a case study we have selected ProCredit Bank and Raiffeisen Bank which are operating in Kosovo for several years now.Development of information technology has brought changes in every day work offering various opportunities to the clients and its activities in particular to financial institutionsIn this study we have surveyed customers of the banks that operate in Kosovo. For data collection an electronic questionnaire has been used, which was sent to the clients of both banks which are subject of study.The purpose of this paper is to reveal how these banks apply electronic systems for the provision of services and how this service has impact on their position in the banking market in Kosovo.Findings from this study have enabled us to understand that the banking sector still suffers deficiencies regarding Internet usage by customers to perform banking transactions.

The impact of information technology on product marketing: a case study of a multinational company in Nigeria

Technovation ◽  
1999 ◽  
Vol 19 (11) ◽  
pp. 691-699 ◽  
Author(s):  
J.O Adetayo ◽  
S.A Sanni ◽  
M.O Ilori
Keyword(s):  
Information Technology ◽  
Multinational Company ◽  
Product Marketing ◽  
The Impact

A Case Study of the Emergence of Data Analytics in Health Care

2012 ◽  
Vol 14 (4) ◽  
pp. 56-62 ◽  
Author(s):  
Au Vo ◽  
Rahul Bhaskar
Keyword(s):  
Health Care ◽  
Information Technology ◽  
Technology Implementation ◽  
Data Analytics ◽  
Health Care Reforms ◽  
Profound Impact ◽  
Almost All ◽  
The Impact ◽  
Rapid Transformation

In the era of health care reforms, the executives and CEO of the SBC Company are faced with many questions. They wonder about the impact of these changes on their market share. They also wanted to determine the impact on prices they can charge for their services. The changes in the ways the health care will be bought were causing a rapid transformation in the behavior of the consumers. The executives determined that they need to focus on specific areas to keep abreast of all the changes. These will have a profound impact on the information technology implementation across the company. For example, the need for analyzing a large amount of data and data in real time was becoming acute among many departments; there was a need for different skillsets in the employees in almost all the departments across the company. These changes across the industry were presenting new and unique challenges to the executive team.

Organizational Requirements and the Introduction of Information Technology in Courtrooms: A Case Study

1996 ◽  
Vol 11 (1) ◽  
pp. 71-77 ◽  
Author(s):  
David Poulson ◽  
Neil Waddell
Keyword(s):  
Information Technology ◽  
Systems Design ◽  
Technical Solution ◽  
Functional Requirements ◽  
Requirements Definition ◽  
It Systems ◽  
Equal Importance ◽  
Technical Solutions ◽  
Organizational Requirements

Traditional methods of systems design have tended to concentrate on capturing functional requirements and from them develop a system that will provide users with a technical solution to a problem they may have. However, there is a growing understanding, with historical origins in sociotechnical systems theory, that technical solutions alone, regardless of how well designed, may not succeed fully unless there is a concomitant understanding of the organization into which the technical solution is to be introduced. Organizational requirements, therefore, should become considerations of equal importance to systems designers. The ESPRIT Project ORDIT (organizational requirements definition for information technology) has developed a methodology which identifies and operationalizes organizational requirements for IT systems. This paper presents a case study in which the ORDIT concepts are applied to the process of introducing an IT system into a courtroom.

Politics and Pain in Managing Information Technology: A Case Study from Insurance

1992 ◽  
Vol 13 (2) ◽  
pp. 211-228 ◽  
Author(s):  
David Knights ◽  
Fergus Murray
Keyword(s):  
Information Technology ◽  
Resource Allocation ◽  
Career Advancement ◽  
Resource Competition ◽  
System Development ◽  
Political Activity ◽  
Investment Strategies ◽  
Study Material ◽  
It Systems

Drawing on case study material, this paper explores the politics of career and resource competition that is a medium and outcome of IT investment strategies and system development priorities. This is achieved by examining the manner in which different managers and operating divisions in the case study organization perceive and pursue distinct IT priorities. This they do by involving particular constructions of 'markets', 'technology', and 'organization'. The paper argues that the difficulties encountered around the development of IT systems in the case study company are symptomatic of tensions which are a condition and conse quence of struggles over resource allocation and career advancement within management. These activities necessarily generate considerable political activity which has potentially painful consequences for actors tied into power/identity relations in the modem organization.

Persecution complex: I am getting one over electronic patient records!

2017 ◽  
Vol 8 (2) ◽  
pp. 78-81
Author(s):  
S Misra ◽  
F Dyer ◽  
Professor P Sandler
Keyword(s):  
Information Technology ◽  
Secondary Care ◽  
Patient Records ◽  
Electronic Patient Records ◽  
Plain Language ◽  
National Programme ◽  
Care Processes ◽  
Health And Social Care ◽  
The Impact ◽  
Blair Government

The electronic patient record (EPR) is a core organisational document in which integrated health and social care records and secondary care processes can be stored. EPR was the brain child of the NHS’ National Programme for Information Technology, under the Blair government. 1 Since then, attempts have been made to install EPR in secondary care – a typical example being the installation of specialist imaging systems in hospital trusts. 2 The primary aim of EPR was to make the NHS services efficient via digitised patient records that could be viewed, discussed and transferred electronically between clinicians and/or trusts. 1 , 3 Other anticipated uses of EPR were to provide easy patient access to services such as e-referrals and e-prescriptions, as well as appointment systems. 3 , 4 Here, we discuss EPR and information technology in plain language, and assess the impact of EPR on NHS secondary care orthodontic services.

Sign in / Sign up

Export Citation Format

Share Document