scholarly journals The impact of E-Marketing in the positioning of Kosovo Banks

2015 ◽  
Vol 5 (1) ◽  
pp. 67
Author(s):  
Dr.Sc. Shpresa Mehmeti ◽  
MSc. Mentor Mjekiqi
Keyword(s):  
Information Technology ◽  
Data Collection ◽  
Banking Sector ◽  
Internet Usage ◽  
Electronic Systems ◽  
Banking Market ◽  
Provision Of Services ◽  
Electronic Marketing ◽  
The Impact

The following thesis will present the results of a study on the impact of electronic marketing in bank positioning in Kosovo. As a case study we have selected ProCredit Bank and Raiffeisen Bank which are operating in Kosovo for several years now.Development of information technology has brought changes in every day work offering various opportunities to the clients and its activities in particular to financial institutionsIn this study we have surveyed customers of the banks that operate in Kosovo. For data collection an electronic questionnaire has been used, which was sent to the clients of both banks which are subject of study.The purpose of this paper is to reveal how these banks apply electronic systems for the provision of services and how this service has impact on their position in the banking market in Kosovo.Findings from this study have enabled us to understand that the banking sector still suffers deficiencies regarding Internet usage by customers to perform banking transactions.

Local Sociotechnical System Development in the NHS National Programme for Information Technology

2007 ◽  
Vol 22 (3) ◽  
pp. 257-264 ◽  
Author(s):  
Ken Eason
Keyword(s):  
Information Technology ◽  
System Development ◽  
Systems Design ◽  
Electronic Systems ◽  
Design Work ◽  
National Programme ◽  
Sociotechnical System ◽  
Sociotechnical Systems Design ◽  
The Impact

The National Programme for Information Technology is implementing standard electronic healthcare systems across the National Health Service Trusts in England. This paper reports the responses of the Trusts and their healthcare teams to the applications in the programme as they are being implemented. It concludes that, on the basis of the data available, it is likely that the emergent behaviour of healthcare staff will serve to minimise the impact of the systems. The paper looks at the opportunities within the programme to undertake local sociotechnical system design to help staff exploit the opportunities of the new electronic systems. It concludes that there are opportunities and offers one case study example in a Mental Health Trust. However, it concludes that there are many aspects of the technical systems themselves and also of the approach to implementation, that limit the opportunities for local sociotechnical systems design work.

Prevent/Control Identity Theft

2012 ◽  
Vol 25 (3) ◽  
pp. 30-60 ◽  
Author(s):  
Mahmud A. Shareef ◽  
Vinod Kumar
Keyword(s):  
Literature Review ◽  
Purchase Intention ◽  
Banking Sector ◽  
Identity Theft ◽  
Operational Performance ◽  
Application Framework ◽  
Management Tools ◽  
And Control ◽  
The Impact

This study provides an application framework toward measures to prevent/control identity theft in conjunction with sources. It also identifies the impact of overall protection of identity theft on consumer trust, the cost of products/services, and operational performance, all of which in turn contribute to a purchase intention using E-commerce (EC). For the first objective, this study proposes a matrix of sources and measures to prevent and control identity theft. From this matrix, using knowledge from a literature review and judgment based on plausibility, the authors identify global laws, controls placed on organizations, publications to develop awareness, technical management, managerial policy, risk management tools, data management, and control over employees are the potential measuring items to prevent identity theft related to EC. A case study in banking sector through a qualitative approach was conducted to verify the proposed relations, constructs, and measuring items. For the second objective, this research paper conceptualizes a model based on literature review and validates that based on the case study in the financial sector. The model reflects the effects of preventing and controlling identity theft on the costs of products/services, operational performance, and customers’ perception of trust, which would lead to purchase intention in EC.

scholarly journals IMPACT OF INFORMATION TECHNOLOGY INVESTMENT TO FINANCIAL PERFORMANCE ON BANKING SECTOR

2018 ◽  
Vol 2 (1) ◽  
pp. 41-46
Author(s):  
Hendra Gunawan ◽  
Serlyna Serlyna
Keyword(s):  
Information Technology ◽  
Financial Performance ◽  
Banking Sector ◽  
Stock Exchange ◽  
Secondary Data ◽  
Sample Population ◽  
Manufacturing Companies ◽  
Financial Investment ◽  
Impact Of Technology ◽  
The Impact

This study examines the impact of technology on the performance of financial investment in banking companies listed in Indonesia Stock Exchange to prove its influence on the development of the banking company's financial performance. The data used in this research is secondary data uses financial statements that have been audited. Data analysis technique used is simple regression analysis. Results showed that between investments in information technology affect the company's financial performance. The results of this study illustrate that the company's financial performance would be if the investment in information technology in the company are used effectively and efficiently. This research is important for companies and organizations, in order to better the use or utilization of information technology in the enterprise. The company is only limited to the banking companies listed in Indonesia Stock Exchange, then further research is recommended to add criteria and indicator others that have not been addressed in this study, in addition to subsequent authors can also extend the sample population to another company with a different field such as manufacturing companies.

scholarly journals Editorial

2007 ◽  
Vol 6 (2) ◽  
pp. v-vi
Author(s):  
Leena James
Keyword(s):  
Information Technology ◽  
Public Sector ◽  
Social Movement ◽  
Banking Sector ◽  
Work Process ◽  
The Public ◽  
Customer Base ◽  
Public Sector Banks ◽  
National Bank ◽  
The Impact

The eleventh issue of Ushus brings to you a wide variety of scholarly articles encompassing socio-economic and managerial issues. The first paper "Information technology and banking sector with reference to customer satisfaction" focuses on the impact of automation of the public sector banks as per the reflections of the bank officials and the customers. The crest of the article lies in the fact that the customers are being able to keep abreast with the exchange of automation in the modern banking practices and the survey brings out their perception towards it and throws some light on the effective ways to deal with this crisis. The study concludes with the analytical results that public sector bank customers have a positive inclination towards technological upgradation but the banks need to be more flexible in their work process and focus on marketing themselves in order to entrap a larger customer base. The paper titled "Administration of micro-credit by national bank" talks about the successful micro-finance initiatives taken by NABARD how aptly they had been implemented and evolved as a sustainable social movement over a decade now.

scholarly journals Environmental Movement and the Conservation of Forest: A Case Study on Ratargul Swamp Forest of Sylhet, Bangladesh

2019 ◽  
pp. 1-7
Author(s):  
Kazi Moriom Jahan ◽  
Afm Zakaria
Keyword(s):  
Data Collection ◽  
Group Discussion ◽  
Environmental Movement ◽  
Primary Data ◽  
Environmental Groups ◽  
Forest Department ◽  
Swamp Forest ◽  
Level Of Involvement ◽  
The Impact

Aims: The aim of this paper is to explore and analyze the scope and nature of the environmental movement that may shape the existing management. Study Design: This paper is a qualitative study and based on empirical research. It focuses on the impact of environmental movements around Ratargul Swamp Forest Place and Duration of Study: This research was done around the Ratargul Swamp Forest located in on Sylhet district of Bangladesh. The study period was from January 2016 to November 2017. Methodology: For the primary data collection, 47 respondents were selected by using purposive sampling on the basis of their level of involvement. Data was collected from local people, environmental groups and the forest department. Data collection methods were key informant interview, in-depth interview, case study, focus group discussion and archival research. Results: People of Ratargul village are now more aware of the harmful activities of uncontrolled tourism while the Forest Department brings new management policies and practices in response to the local and civil pressure. It is also found that the Climate Resilient Ecosystem Livelihoods (CREL) project in Bangladesh actually works to negate the strength of the environmental movement rather than as a conservation proponent. The Forest Department is successful to implement their projects due to a lack of coordination between local activists. According to the respondents, 31.1% mark this movement as successful, 23.4% opine as completely failure and while remaining 44.4% thinks that it is partially successful. Conclusion: A strong, integrated, coordinated and organized form of resistance or movement is needed to break up the hegemony of Forest Department that may save the Ratargul Swamp Forest from ongoing damage.

scholarly journals Analysis of The Impact of The Region Expansion on Economic Growth (Case Study: Expansion of North Toraja Regency from Tana Toraja)

Jurnal Office ◽  
2019 ◽  
Vol 5 (1) ◽  
pp. 1
Author(s):  
Samuel Randy Tapparan ◽  
Abdul Wahab
Keyword(s):  
Economic Growth ◽  
Economic Development ◽  
Data Collection ◽  
T Test ◽  
Regional Government ◽  
The People ◽  
Analysis Technique ◽  
Autonomous Regions ◽  
The Impact

The increasing number of regions proposing themselves to form new autonomous regions since the enactment of Law Number 32 of 2004 concerning "Regional Government", aims to improve economic development and the welfare of the people in each region. The purpose of this study was to analyze the impact of regional expansion on the economic growth of North Toraja Regency. The Technik of data collection in this study uses the documentary Technik, which is in the form of reports from relevant agencies. The analysis technique used is by using the independent sample T-test. The results of the study show that regional expansion has an impact on the economic growth of North Toraja Regency.

scholarly journals Information Technology and Banking Sector With Reference to Customer Satisfaction

2007 ◽  
Vol 6 (2) ◽  
pp. 1-17
Author(s):  
K J Raman ◽  
A Marcus
Keyword(s):  
Information Technology ◽  
Public Sector ◽  
Banking Sector ◽  
Main Concern ◽  
The Public ◽  
Public Sector Banks ◽  
Wide Range ◽  
New Development ◽  
Chennai City ◽  
The Impact

Raman and Marcus (2007) have studied the impact of Automation in Public sector Banks as per the reflections of bank customers and bank officials belong to Chennai region. Marcus (2006) studied the public sector banks with special reference to selected branches in Chennai city and the perception of customers due to inception of Information Technology in the banking sector. Customers vary in their perception on information technology. In reality, customers are not against for automation and IT inception. The main concern for them is the delay in transaction due to technical snag and the increased cost of operation due to automation. Most of the customers have accounts in the private sector banks and they are well informed about the new development and up gradation that is happening in those banks. The customers believe that crores of money is being spent by the banks in the name of developing software, training the staff in IT and in providing better ambience to keep abreast with the private banks, but the ultimate outcome of which is not noteworthy.The present study is based on the reflections of 674 bank customers of the public sector banks who have various types of bank accounts in the branches of Chennai city. Branches of public sector banks in Chennai city, consisting of 19 nationalized banks and State Bank of India with its 7 Associates were covered in the process. A wide range of customers through various domains of banking operations have been studied to identify their overall perception.

Identifying Different Forms of Innovation in Retail Banking

2014 ◽  
pp. 1539-1553
Author(s):  
Véronique Favre-Bonte ◽  
Gardet Elodie ◽  
Catherine Thevenard-Puthod
Keyword(s):  
Banking Sector ◽  
New Technology ◽  
Distribution Channel ◽  
Retail Banking ◽  
Process Innovations ◽  
Radical Innovations ◽  
Different Types ◽  
The Impact ◽  
New Distribution

To be competitive and capture new customers, banks must develop continuous innovations that can reduce costs, enhance existing service quality, expand current service offerings, and increase market share. This article proposes a typology of different types of innovation in the retail banking sector on the basis of a case study of the leading French credit institution, Crédit Agricole. This bank does not innovate just incrementally, and radical innovations resulted from the launch of a new distribution channel, though several innovations are unrelated to new technology. This study adds to literature on innovation services by enhancing understanding of the different types of innovation. The empirical investigation further shows that the banking sector can develop process innovations, which give the bank a longer term competitive advantage. To innovate radically, the bank should anticipate the impact of its new offerings on different areas of the system.

Sign in / Sign up

Export Citation Format

Share Document