OfficeTech®: A New Paradigm in Office Services?

2001 ◽  
Vol 16 (1) ◽  
pp. 23-32 ◽  
Author(s):  
Susan J. Winter ◽  
T. Grandon Gill

officeTech® is a start-up company providing office assistance over the Internet. It certifies assistants’ skills, matches them with potential clients, supervises the quality of the work done and provides software tools for on-line collaboration. The founder, Gayle Barr, believed that this type of assistance would soon be the predominant model due to a convergence of several trends. First, advances in the Internet technology GroupWare and their acceptance by managers and professionals coupled with growth in the amount of coordination across time zones due to globalization and expansion of the number of telecommuting workers indicated that clients would be willing and able to work in a virtual relationship with their assistants. Second, extensive corporate downsizing and a large number of home-based new business start-ups had created a large pool of clients who did not have adequate permanent assistance available. In addition, many companies were now using large numbers of part-time and contract workers on an ongoing basis for clerical and professional positions. Thus, Barr reasoned, the technology was accessible, the need for part-time and temporary administrative assistance was apparent and clients were now sufficiently comfortable with such arrangements that the officeTech® concept should be feasible.

Web Services ◽  
2019 ◽  
pp. 2161-2171
Author(s):  
Miltiadis D. Lytras ◽  
Vijay Raghavan ◽  
Ernesto Damiani

The Big Data and Data Analytics is a brand new paradigm, for the integration of Internet Technology in the human and machine context. For the first time in the history of the human mankind we are able to transforming raw data that are massively produced by humans and machines in to knowledge and wisdom capable of supporting smart decision making, innovative services, new business models, innovation, and entrepreneurship. For the Web Science research, this is a new methodological and technological spectrum of advanced methods, frameworks and functionalities never experienced in the past. At the same moment communities out of web science need to realize the potential of this new paradigm with the support of new sound business models and a critical shift in the perception of decision making. In this short visioning article, the authors are analyzing the main aspects of Big Data and Data Analytics Research and they provide their own metaphor for the next years. A number of research directions are outlined as well as a new roadmap towards the evolution of Big Data to Smart Decisions and Cognitive Computing. The authors do hope that the readers would like to react and to propose their own value propositions for the domain initiating a scientific dialogue beyond self-fulfilled expectations.


Author(s):  
Janusz Wielki

Currently there are many studies which deal with the impact of the Internet and Internet technology-based tools on organizations. Most of them are focused on such issues as the opportunities which have emerged with the development of the digital economy, possible new business models, establishing new kind of relations with customers, and security aspects. The impact of Internet technology-based tools on the internal work environment of organizations is an issue which is relatively rarely analyzed. Although more and more publications concerning this field are being released, they are only focused to a small degree on the challenges connected with the utilization, and, particularly, the misuse, of Internet technology-based tools in the workplace. Thus, this article is an attempt to deal with this issue in a more holistic way.


2011 ◽  
pp. 189-201 ◽  
Author(s):  
Joan Cooper ◽  
Lois Burgess

The commercialisation of the Internet has led to widespread usage of on-line services and being connected to the Internet has become a high priority for both large and small to medium size enterprises (SMEs) (Wai-Pun, Farhoomard and Tunnainen, 1997). Internet usage around the world is doubling every 10 days, with the number of people on the Internet expected to increase ten-fold from 100 million to 1 billion by 2005 (Network Wizards, 1995). The biggest transformation is in the area of e-commerce, which is expected to boom from (US) $6 billion in 1997 to more than $300 billion in 2002 (NOIE, 1998b). There is no doubt that it will be an imperative for any business to be part of the global Internet commerce community. Doing business online provides new opportunities for business, as well as presenting new business opportunities, facilitating new forms of e-commerce across industries in both the business to consumer and business to business context. It also provides new one-one as well as the more traditional one-many customer relationships and greater opportunities for customer-supplier interaction (Rayport and Savioka, 1995). The result will be more open economies and a levelling of opportunities for all businesses. This will enable small companies to overcome the main advantages (such as economies of scale and greater access to resources) of their larger counterparts. The proliferation of e-commerce and the exponential growth of the Internet as a commercial medium has resulted in the development of a number of frameworks that seek to enable a better understanding of what businesses are doing on the Web.


Author(s):  
James Griffin

Electronic commerce has been recognised as a source of fundamental, pan-sectoral change to the conduct of business; Chan and Swatman (2000) use the term: “A new paradigm for doing business.” Other authors have gone further, viewing modern IT developments as the latter part of a period starting in the mid-1970s that represents a transition to nothing less than a new phase of capitalist development (Amin, 1994). Benjamin, Rockhart, Scott Morton, and Wyman (1983) also suggest that the world economy has been fundamentally altered by the globalisation of competition which has largely been caused by the declining cost and consequent increasing spread of IT developments.


Author(s):  
Lambrini Papadopoulou

Independent and free media are considered to be an essential component of any democratic society. Especially in countries that have been hit hard by the economic crisis and austerity measures, such as Greece, the need for independent journalism to act as watchdog, on behalf of civil society is more important than ever. However, the clientelistic relationships upon which the whole Greek media landscape is built, leaves little room for a journalism that investigates, exposes and holds those in power accountable. It is within this context, we argue, that alternative web radio stations are emerging, taking advantage of the internet technology in order to create bottom-up journalistic initiatives that challenge the current narratives and seek to constitute a new paradigm of journalism. This paper sets out to examine the general characteristics of the Greek media ecosystem but also goes on to examine the particular conditions that led to the current media crisis. It also discusses the legislative framework surrounding Greek media. Finally, this paper aims to provide a brief overview of the alternative web radios that have emerged in the current media ecosystem, by presenting in three Greek alternative web radio stations, describing their basic characteristics, principles, structures and their views on journalistic practices. Palabras clave: media transparency, radio, television, web radio.


Author(s):  
Munib Karavdic ◽  
Gary D. Gregory

A host of new products and services are now available to more than a half-billion consumers. Firms now have greater opportunities to customize their product/service offerings as well as rely on standardized offerings as a preference. Global firms have the opportunity to customize their advertising and sales promotion messages to specific customer segments without the significant cost once involved in developing numerous messages for numerous markets. This communication segmentation strategy allows firms to achieve real dissemination strategies because of the elimination of wasted audience coverage and better-targeted messages aimed at the core benefits sought by various consumer segments. This is the new business world created by the Internet. As a result of recent technological advances in market entry, many firms are now beginning to increase their marketing and export functions. An emerging part of new technologies development involves electronic transactions over the open network, the Internet. An important Internet characteristic is its global coverage. Using the Internet as an access to the international market, firms generate significant revenues. For example, the music CD distributor CDNow, as a pure on-line company generated 21 percent of its total revenue from international markets in the first quarter of 1998; Dell, a computer manufacturer, generated 20 percent; and FastParts, an electronic components distributor, generated 30 percent. With other numerous examples of generating international revenue on-line, the Internet has already been proven a strategic tool in the exporting process. In this chapter we examine Internet marketing strategy for exporting and possible implications for firms using electronic technologies. The first part of this chapter presents Internet commerce as a specific entry mode to global markets using advanced technologies, represented by the Internet. Part Two introduces a model for Internet exporting strategies utilizing key components in the marketing mix (i.e., product, promotion, place, and price). The focus of this model is on the interaction between Internet commerce activities and software agents, and the potential impact on the exporting process. Applying the model of Internet-based exporting strategy to businesses, Part Three develops a strategic matrix that classifies firms based on the degree of product transferability and their capitalization on Internet technologies in exporting. Particular emphasis is given to the role of software agents in the electronic exporting process at different stages in strategy development. Finally, we summarize the impact of Internet commerce on exporting activities and highlight the benefits of incorporating new technologies into an exporting strategy.


EDIS ◽  
2007 ◽  
Vol 2007 (18) ◽  
Author(s):  
Chris Demers

FOR-124, a 4-page fact sheet by Chris Demers, replaces a 1997 document with updated information on Internet technology and the latest forest resource Web sites available. Published by the UF School of Forest Resources and Conservation, August 2007. FOR 124/FR182: Forest Resource Information on the Internet: Connecting to Today's Online Resources (ufl.edu)


Author(s):  
Mika Hannula ◽  
Antti Lonnqvist

During the past decade, there has been a lot of research focusing on the Internets effects on productivity. One of the central themes of this research has been the productivity paradox. Productivity paradox is a phenomenon in which investments in the use of information technology have not resulted in productivity improvements. The objective of this paper is to present the conclusions that this extensive research of the past few years has arrived at concerning the Internets effects on productivity. This paper also includes a practical example which illustrates how the use of the Internet might result in very high productivity improvements by redesigning the entire business model.In the literature, the research results on the issue are conflicting. Some researchers have not found any evidence that would suggest that the use of the Internet increases productivity. However, there are several success stories that imply that the Internet could be an important tool in improving productivity or overall performance of a firm. In addition, it seems that in some cases the productivity paradox has occurred because of defective or unsuitable productivity measures, or even because of conceptual confusions.The key finding of this paper is that the use of the Internet may or may not increase productivity, depending on the way it is used. From the managerial perspective, there are also many other reasons for using the Internet, such as improved customer service or competitive pressure. However, a better customer service means better value for a customer. For a firm this usually means better productivity. To conclude, it seems evident that successful investments in internet technology should lead to better productivity and the greatest productivity improvements are attainable when the Internet is used to create entirely new business models.


Author(s):  
Shahul Hameed

The Internet network is rapidly becoming more and more popular among companies as an avenue to do business. It has made it easy for them to advertise, market their products and services, and communicate with their customers. Advertising and marketing on the Internet offers the promise of huge profits. Sellers, though, are not the only ones to reap benefits from the Internet. Purchasing products over the Net has also become extremely beneficial. It is faster than the traditional process of mail ordering, and various on-line support forums provide advice that is not found in manuals, catalogs, or brochures. Over the last few years, retail and computer experts have called the Internet the hottest marketing trend and the new consumer market. There are a number of benefits which Internet commerce could potentially deliver to consumers—convenience, wide choice of products, better product information, new types of products and services, and even lower prices. Nevertheless, the actual volume of consumer buying on the Internet is still small, a tiny fraction of worldwide consumer purchases. At the heart of this phenomenon of Internet commerce are the most essential concerns of the consumer—trust, confidence, and protection. Trust, itself, represents an evaluation of information, an analysis that requires decisions about the value of specific information in terms of several factors. Methodologies are being constructed to evaluate information more systematically, to generate decisions about increasingly complex and sophisticated relationships. In turn these methodologies about information and trust will strongly influence the growth of the Internet as a medium for commerce. In this new business environment, consumers find themselves increasingly in the driver’s seat, holding a tremendous amount of purchasing power over providers and sellers. They are empowered because they now have access to a worldwide assortment of suppliers—the Web gives them the power to buy from anyone, anywhere, anytime. The consumers, therefore, want to have control over the collection and use of their personal data and to have appropriate redress mechanisms available in the event of a problem.


Author(s):  
Philip Rosson

The advent of Internet technology has affected the pharmaceutical industry in at least two ways. First, existing companies have implemented Internet solutions for efficiency and performance reasons. These solutions may convey benefits across the entire manufacturer—wholesaler—pharmacy supply chain (e.g., inventory tracking and management), or focus at one level (e.g., providing customer information from a pharmacy Web site). Second, new businesses have been established to capitalize on the opportunities made possible by Internet technology. The new businesses may be related to others, as in the case where storefront pharmacies have established online companies to expand their market scope. Two other new business types represent more radical change and are controversial. The first uses the Internet to deliver information about specific drugs through spam (unsolicited commercial or bulk e-mail). Relatively little is known about such pharmacies, although they account for a large and growing proportion of all spam (PRWeb, 2004). They often promote dubious products and cures, may not require a prescription, and actual delivery is not assured (Barrett, 2001). Some customers buy from such pharmacies in spite of these problems. Because there is a dearth of research on pharmacies using spam, and given that their ethics and standards are at best highly questionable, they are not considered here. A second type of pharmacy has gained prominence since 1999. The Internet pharmacies in question are start-ups that operate wholly online and have no connection to existing pharmacies. For the most part, these Internet pharmacies export prescription drugs from a lower cost country to one or more where higher costs prevail. In North America, many Internet pharmacies have sprung up in western Canada to supply drugs to U.S. consumers. International trade in prescription drugs is also seen elsewhere, again motivated by different price levels.1 The North America experience is discussed next. Canadian Internet pharmacies have achieved success since 1999, but face an uncertain future. Their emergence is traced below and the major points of controversy identified. The analysis reveals that the application of Internet technology in these pharmacies was quite straightforward. More problematic is the complex, political environment in which Internet pharmacies operate, and the fact that the strategy adopted challenges established legal and ethical standards. These issues are addressed in the final sections where the future of Internet pharmacies is examined.


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