Public Sector Technology
Keyword(s):
One of the most compelling objections to the development and delivery of public online courts is precisely that the state needs to be involved in putting the systems in place. Governments around the world have a woeful track record of implementing technology projects. Case studies abound which tell of untold wastage, wanton incompetence, and scant supervision. We know that most major public IT projects fail. As a rule of thumb, technology professionals often say that only 15–20 per cent of large public sector technology projects are successful, that is, on time, within budget, with systems that do what was wanted and was expected.