Data privacy-related behavior and concerns of activity tracking technology users from Germany and the USA

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Aylin Ilhan ◽  
Kaja J. Fietkiewicz
Keyword(s):  
Data Protection ◽  
Data Privacy ◽  
Online Survey ◽  
Privacy Policy ◽  
Activity Tracking ◽  
Broad Perspective ◽  
Content Type ◽  
The Usa ◽  
Technology Users ◽  
Tracking Technology

PurposeThis investigation aims to examine the differences and similarities between activity tracking technology users from two regions (the USA and Germany) in their intended privacy-related behavior. The focus lies on data handling after hypothetical discontinuance of use, data protection and privacy policy seeking, and privacy concerns.Design/methodology/approachThe data was collected through an online survey in 2019. In order to identify significant differences between participants from Germany and the USA, the chi-squared test and the Mann–Whitney U test were applied.FindingsThe intensity of several privacy-related concerns was significantly different between the two groups. The majority of the participants did not inform themselves about the respective data privacy policies or terms and conditions before installing an activity tracking application. The majority of the German participants knew that they could request the deletion of all their collected data. In contrast, only 35% out of 68 participants from the US knew about this option.Research limitations/implicationsThis study intends to raise awareness about managing the collected health and fitness data after stopping to use activity tracking technologies. Furthermore, to reduce privacy and security concerns, the involvement of the government, companies and users is necessary to handle and share data more considerably and in a sustainable way.Originality/valueThis study sheds light on users of activity tracking technologies from a broad perspective (here, participants from the USA and Germany). It incorporates not only concerns and the privacy paradox but (intended) user behavior, including seeking information on data protection and privacy policy and handling data after hypothetical discontinuance of use of the technology.

Burnout in emergency medical technicians and paramedics in the USA

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Celia Sporer
Keyword(s):  
Social Media ◽  
Online Survey ◽  
Maslach Burnout Inventory ◽  
Personal Accomplishment ◽  
Screening Tools ◽  
Content Type ◽  
Emergency Medical ◽  
The Usa ◽  
Individual Variables ◽  
Use Of Social Media

PurposeThis study was designed to examine burnout in US emergency medical services (EMS) providers. It examined burnout scores measured using the Maslach Burnout Inventory (MBI) on a convince sample of US EMS providers as well individual variables associated of burnout in this population.Design/methodology/approachThis study used a convince sample, recruited using social media, of EMTs and paramedics and engaged them in an online survey to obtain information on burnout in this population. The responses were analyzed using stand statistical approached in order to determine MBI burnout scores, as well as which individual variables were influential in contributing to burnout in EMS.FindingsThis study found that most EMS providers had high levels of depersonalization and medium levels of personal accomplishment and emotional exhaustion. Gender differences were found as they were differences based on agency type and response area.Research limitations/implicationsThe main limitation is the nature of sample recruitment. The use of social media for the recruitment of this type of study has not been done before. Furthermore, it is a convince sample. This issue has limited impact on the results and the ability to apply them more generally because despite the convince nature of this sample, the sample is similar to those used in other studies as well as reflect that national statistics on the make of this population. The second major limitation of this study is that it does not include job specific and organization specific factors that may contribute to burnout. The findings for the variables used in this study suggest that future works should encompass these variables as well.Practical implicationsThis study sets a clear foundation for further examination of US EMS providers and burnout. It helps to establish key ideas that can be followed up. Difference and key issues among US EMS providers need to be understood on a more comprehensive level before the assertion that they are similar to EMS providers worldwide. Ultimately, there is a need to develop better screening tools to assess burnout in EMS as well as to develop prevention and intervention programs based on clear empirical data.Social implicationsBurnout EMS provides are a harm to themselves as well as the organization that employ them. The cost of burnout EMS provider crosses over to patient care and provision of care.Originality/valueThis study is one of the first to examine such a large US-based sample of EMS providers using the MBI. Other studies have used smaller sample or other tools to assess burnout in providers

Utilization of a forensic accountant to investigate financial exploitation of older adults

2020 ◽  
Vol 22 (3) ◽  
pp. 141-152
Author(s):  
Jason Dauenhauer ◽  
Kristin Heffernan ◽  
Karen Webber ◽  
Kari Smoker ◽  
Paul Caccamise ◽  
...  
Keyword(s):  
Older Adults ◽  
Online Survey ◽  
Analysis Data ◽  
Multidisciplinary Teams ◽  
Content Type ◽  
Response Options ◽  
Financial Exploitation ◽  
The Usa ◽  
Criminal Charges ◽  
Sheer Number

Purpose The purpose of this paper is to describe the results of an online program evaluation survey conducted in the USA in 2018 which was designed to understand how members of an enhanced multidisciplinary team (E-MDT) use the expertise of a forensic accountant (FA) in suspected cases of elder financial exploitation. Design/methodology/approach This paper analyzes responses to an online survey from 54 E-MDT members. Narrative responses to open-ended questions were analyzed by using cross-case thematic analysis. Data from demographic questions and those with nominal response options were analyzed using descriptive statistics. Findings Overwhelmingly, the E-MDT members described how useful the FA’s expertise and subsequent detailed reports are in helping determine whether financial exploitation is taking place and providing information needed to continue an investigation and pursue criminal charges. Practical implications The increasing longevity and sheer number of older adults present ongoing challenges in the fight to address financial exploitation. Findings suggest that FAs working with E-MDTs can help identify signs, collect evidence and help investigate cases of suspected financial abuse of older adults. The development of training programs focused on educating accountants to fill a need in a growing area of forensic accounting may be needed. Originality/value This paper adds to the growing evidence of multidisciplinary teams as an effective model for investigating cases of financial elder exploitation by focusing specifically on the expertise of an FA.

Cybersecurity behaviour of smartphone users in India: an empirical analysis

2020 ◽  
Vol 28 (2) ◽  
pp. 293-318 ◽  
Author(s):  
Pintu Shah ◽  
Anuja Agarwal
Keyword(s):  
Online Survey ◽  
Mother Tongue ◽  
Relevant Literature ◽  
Security Threats ◽  
Chi Square ◽  
Computing Device ◽  
Content Type ◽  
Security Controls ◽  
The Usa ◽  
High Level

Purpose For a good number of Indians, their smartphone is their first digital computing device. They have less experience in dealing with the Internet-enabled device and hence less experience in handling security threats like malware as compared to users of other countries who have gone through the learning curve of handling such security threats using other Internet-enabled devices such as laptop and desktop. Because of this, the inexperienced Indian smartphone user may be vulnerable to Internet-related security breaches, as compared to the citizens of developed economies. Hence, it is essential to understand the attitude, behaviour and security practices of smartphone users in India. Limited research is available about the security behaviour of smartphone users in India as the majority of research in this domain is done outside India. Design/methodology/approach In this empirical study, the researchers identified 28 cybersecurity behaviours and practices through a survey of relevant literature. An online survey of identified cybersecurity behaviours and practices was administered to 300 smartphone users. Frequency analysis of the respondent data was done to understand the adoption of recommended cybersecurity behaviours and practices. Pearson’s chi-square with 5% level of significance has been used to test the hypotheses. Post hoc analysis with Bonferroni correction was conducted for statistically significant associations. Findings Overall, the respondents did not exhibit good cybersecurity behaviour. Respondents have adopted some of the most popular security features of the smartphone such as the use of screen lock. However, respondents have not adopted or are not aware of the technical security controls such as encryption and remote wipe. Statistically significant differences were found between the cybersecurity behaviour and practices and independent variables such as gender, age, mobile operating system (OS) and mother tongue. Respondents reported high level of motivation to protect their device and data, whereas they reported moderate level of threat awareness and the ability to protect to their device and data. Results of the comparative analysis with a similar study in China and the USA are also reported in this study. Research limitations/implications The main limitations of this study are as follows: the respondents' perceptions about their cybersecurity behaviours and practices were measured as opposed to their actual behaviours and practices and the generalizability of the study is limited because the sample size is small as compared to the total number of smartphone users in India. Practical implications The findings of this study may be useful for the design of effective cybersecurity prevention and intervention programs for general smartphone users of India. Originality/value This study provides an insight about cybersecurity behaviour of smartphone users in India. To the knowledge of the researchers, this is the first study to collect such quantitative data of smartphone users in India for a better understanding of the cybersecurity behaviours and practices. This study identified 28 cybersecurity behaviours and practices, which smartphone users should follow to improve cybersecurity.

Enhancing employees’ knowledge sharing through diversity-oriented leadership and strategic internal communication during the COVID-19 outbreak

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Yeunjae Lee ◽  
Weiting Tao ◽  
Jo-Yun Queenie Li ◽  
Ruoyu Sun
Keyword(s):  
Knowledge Sharing ◽  
Crisis Communication ◽  
Online Survey ◽  
Internal Communication ◽  
Full Time ◽  
Content Type ◽  
Knowledge Sharing Behavior ◽  
Needs Satisfaction ◽  
The Usa ◽  
Sharing Behavior

Purpose This study aims to examine the effects of diversity-oriented leadership and strategic internal communication on employees’ knowledge-sharing behavior during a crisis situation, coronavirus (COVID-19) outbreak in particular. Integrating knowledge sharing research with internal crisis communication literature as well as self-determination theory, the mediating roles of employees’ intrinsic needs satisfaction are also identified. Design/methodology/approach An online survey was conducted with 490 full-time employees in the USA across industry sectors during the COVID-19 outbreak. Findings Results suggest that diversity-oriented leadership contributes to transparent internal communication during a crisis and increases employees’ satisfaction of autonomy, competence and relatedness needs. Transparent internal communication also increases employees’ intrinsic needs satisfaction, which in turn fosters their job engagement and knowledge-sharing behavior during the crisis. Originality/value This study is one of the earliest studies to demonstrate the effectiveness of diversity-oriented leadership and strategic internal crisis communication in enhancing employees’ knowledge-sharing behavior, especially in the context of COVID-19.

The development of consumer privacy protection policy in China: a historical review

2015 ◽  
Vol 7 (2) ◽  
pp. 232-255 ◽  
Author(s):  
Zhihong Gao ◽  
Susan O’Sullivan-Gavin
Keyword(s):  
Privacy Protection ◽  
Policy Making ◽  
Technological Development ◽  
Historical Review ◽  
Privacy Policy ◽  
The European Union ◽  
Content Type ◽  
Consumer Privacy ◽  
Chinese Policy ◽  
The Usa

Purpose – Given the unique cultural-political context of China, this paper aims to investigate two research questions: What has been the development trajectory of policy-making on consumer privacy protection in China, and what factors have shaped its development over the years? Design/methodology/approach – This paper adopts a historical approach and examines the development of Chinese consumer privacy policy during four periods: 1980s, 1990s, 2000s and 2010-present. Findings – Chinese policy-making on consumer privacy protection has made steady advancement in the past few decades due to factors such as technological development, elite advocacy and emulation of other markets; however, the effects of these factors are conditioned by local forces. Originality/value – To date, most studies of consumer privacy issues have focused on Western countries, especially the European Union and the USA. A better understanding of how consumer privacy policy has developed in China provides important lessons on the promotion of consumer privacy protection in other developing countries.

The cannabis festival: quality, satisfaction, and intention to return

2019 ◽  
Vol 10 (3) ◽  
pp. 267-283
Author(s):  
Soo Kang ◽  
Jeffrey Miller ◽  
Jaeseok Lee
Keyword(s):  
Design Methodology ◽  
Online Survey ◽  
Two Dimensions ◽  
Research Gaps ◽  
Policy Makers ◽  
Content Type ◽  
Intent To Return ◽  
The Usa ◽  
Intention To Return ◽  
Industry Professionals

Purpose The purpose of this paper is to understand how festival quality, satisfaction and intention to return among cannabis festival attendees were interrelated by using the 2018 Mile High 420 Cannabis Festival in Denver, Colorado, USA. Design/methodology/approach This study employed an online survey with festival attendees to the 2018 Mile High 420 Festival. A total of 664 attendees participated in the survey. Findings Findings of the study revealed the demographic profile of cannabis festival attendees (i.e. relatively young, single and evenly distributed in terms of gender and residency) and its relationships with respondents’ perceived festival qualities. In addition, two dimensions of festival quality unique to the context of marijuana festival influenced attendees’ satisfaction and intent to return significantly. Festival attendees’ travel characteristics were used to describe attendees’ satisfaction and intent to return to a different degree. This research has also highlighted a lack of research in the area of cannabis events/festivals. Originality/value This study is the first investigation that studied a cannabis-themed festival in the tourism literature. As legalization of recreational cannabis has been embraced in the USA and abroad (i.e. Canada), the findings of this empirical study will help the industry professionals and policy makers to understand this unprecedented SIT market and can be used as the benchmarks for their legal and operational practicality. Further, this study highlights research gaps in the tourism literature, and identifies those areas where future study is unlikely to provide new knowledge.

Product knowledge and information processing of organic foods

2019 ◽  
Vol 36 (1) ◽  
pp. 240-252 ◽  
Author(s):  
Julie V. Stanton ◽  
Laurel Aynne Cook
Keyword(s):  
Information Processing ◽  
Online Survey ◽  
Product Knowledge ◽  
National Brand ◽  
Organic Foods ◽  
Content Type ◽  
Subjective Knowledge ◽  
Label Information ◽  
Realistic Representation ◽  
The Usa

Purpose This paper aims to examine how product knowledge influences consumers to consider available information before choosing between organic and non-organic options. As “certified organic” is based on a complex standard in the USA, many consumers have only partial understanding of the term. This research shows how that knowledge influences consumer evaluation of the options presented in the market. Design/methodology/approach A two-study experimental survey that offers respondents a choice between two canned soups, one organic and one not, along with front- and back-of-label information which they can decide to use is utilized. The two studies differ in inclusion of national brand. Findings Consumer behavior with respect to information significantly affects rationale for product choice, and higher levels of knowledge are associated with choice rationale. Objective and subjective knowledge influence information processing differently. Inaccurate knowledge displayed by consumers influences their information processing behavior. Research limitations/implications While the survey stimuli are a realistic representation of two products, the online survey abstracts from in-store distractors that might influence behavior. The product chosen, while familiar and commonly consumed, is a low-involvement product which may reduce consumer effort. Practical/implications Marketers of organic foods must understand the level of knowledge held by consumers, as well as the information that most influences their choices if the industry is to grow further. Originality/value This study contrasts subjective and objective knowledge about organic foods and calculates the degree to which consumers under- versus over-estimate “organic” in their ignorance. As such, the research offers insight into a well-established label claim that has yet to achieve significant market share.

Mobile payments adoption by US consumers: an extended TAM

2017 ◽  
Vol 45 (6) ◽  
pp. 626-640 ◽  
Author(s):  
Ainsworth Anthony Bailey ◽  
Iryna Pentina ◽  
Aditya Shankar Mishra ◽  
Mohammed Slim Ben Mimoun
Keyword(s):  
Self Efficacy ◽  
Online Survey ◽  
New Technology ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Convenience Sample ◽  
Content Type ◽  
Privacy Concerns ◽  
The Usa ◽  
Technology Anxiety

Purpose The purpose of this paper is to incorporate mobile payment (MP) self-efficacy, new technology anxiety, and MP privacy concerns into the basic TAM to explore MP adoption, particularly tap-and-go payment, among US consumers. Design/methodology/approach Data were collected through an online survey conducted among students at a Midwestern University in the USA. A total of 254 participants provided 240 useable responses. Findings MP self-efficacy significantly impacts perceived ease of use (PEOUMP) and perceived usefulness of MP (PUMP). These in turn impact MP attitude, which affects intention to use MP. Privacy concerns also impact attitude towards MP and MP use intention. New technology anxiety impacts PEOUMP, but not PUMP. Research limitations/implications The study uses a convenience sample of young US consumers, which could limit the generalisability of the results. The study is also limited to tap-and-go payment. Practical implications US retailers have information on some of the factors that encourage MP adoption. Retailers need to address self-efficacy concerns, MP privacy concerns, and consumers’ perceptions of usefulness of the technology. Originality/value There has been little research on factors impacting tap-and-go payment adoption in the USA. The study highlights the roles of self-efficacy and privacy concerns. It focusses on tap-and-go payment, since this technology can enhance consumers’ retail experience.

Variation in career and workplace attitudes by generation, gender, and culture differences in career perceptions in the United States and China

2015 ◽  
Vol 37 (1) ◽  
pp. 66-82 ◽  
Author(s):  
Xiang Yi ◽  
Barbara Ribbens ◽  
Linna Fu ◽  
Weibo Cheng
Keyword(s):  
Generational Differences ◽  
Online Survey ◽  
Work Values ◽  
The United States ◽  
Snowball Sampling ◽  
Cross Sectional ◽  
Chinese Sample ◽  
Content Type ◽  
The Us ◽  
The Usa

Purpose – The purpose of this paper is to compare and understand how age, gender and culture affect individual career and work-related attitudes in Chinese and American samples. Design/methodology/approach – Online and printed questionnaires were administered to employees and managers in China, whereas in the USA, faculty, staff and students at a Midwestern university responded to an online survey. Snowball sampling technique was used to collect data. Independent sample t-tests were conducted to test the hypothesis. Findings – The study showed different work values and attitudes in the workplace between Chinese and the US samples, and indicated the specifics influences that national culture has on them. Culture affects generational changes; generational differences in the US sample are bigger than in Chinese sample; work values differ across generations and cultures; traditional gender role differences persist more strongly across generations in Chinese sample than in the US sample. Research limitations/implications – Generalizability issues; cross-sectional data. Practical implications – US-based multi-national corporations need to understand these differences and better manage their diverse employees operating in China. Originality/value – This study compared generation, culture and gender differences simultaneously; parallel groups at similar life stages were used by basing the boundaries of each generation on the distinct cultural events of each nation. This approach is more consistent with generation definitions than by using influential specific events of each country, respectively. Useful to managers, it will provide guidance for understanding work values and attitudes across gender and generations in the USA and China. Most benefit will occur for US based multinational companies that have Chinese operations, and manage employees with cultural, gender and generational differences.

Unpacking the relationship between organizational culture and excellent leadership in public relations

2014 ◽  
Vol 18 (4) ◽  
pp. 363-385 ◽  
Author(s):  
Juan Meng
Keyword(s):  
Organizational Culture ◽  
Public Relations ◽  
Online Survey ◽  
Structural Model ◽  
Leadership Effectiveness ◽  
Reciprocal Relationship ◽  
Content Type ◽  
The Usa ◽  
Excellent Leadership ◽  
The Relationship

Purpose – By looking into the relationship between organizational culture and excellent leadership in public relations, the purpose of this paper is bifold: first, how and to what extent organizational culture can affect leadership effectiveness in communication management; and second, what possible impact excellent leadership in public relations may generate to reshape organizational culture in a way to further support the value of public relations. Design/methodology/approach – An online survey was distributed to a randomly selected group of 1,000 senior public relations executives in the USA by using the PR executive database of Heyman Associates, a PR executive search firm in New York City. A final sample of 222 senior public relations executives was recruited. This group of respondents mirrored the characteristics of senior executives in the public relations profession in the USA. Findings – The results identified the reciprocal relationship between organizational culture and excellent leadership in public relations. The testing of a non-recursive structural model confirmed that organizational culture generates a direct, positive effect on the achievement of excellent leadership in public relations. More importantly, excellent leadership in public relations also influences organizational culture by reshaping it in a favorable way to support public relations efforts in the organization. Originality/value – There is insufficient empirical research linking public relations leadership and organizational culture, although it is agreed these two institutional conditions are critical. Thus, this study unpacked the independent and dependent roles of organizational culture in influencing leadership effectiveness in public relations, which may generate implications for both research and practice purposes.

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