Stakeholder management in prefabricated prefinished volumetric construction projects: benchmarking the key result areas

2020 ◽  
Vol 10 (3) ◽  
pp. 407-421
Author(s):  
Ibrahim Yahaya Wuni ◽  
Geoffrey Qiping Shen
Keyword(s):  
Information Sharing ◽  
Construction Projects ◽  
Quantitative Research ◽  
Success Factors ◽  
Stakeholder Management ◽  
Stakeholder Analysis ◽  
Content Type ◽  
Body Of Knowledge ◽  
Building Systems ◽  
Structured Questionnaire

PurposePrefabricated prefinished volumetric construction (PPVC) projects are industrialized building systems that are co-created. Thus, effective management of the involved stakeholders is required to ensure project success. However, knowledge of how best to manage the diverse stakeholders in PPVC projects is limited. This research identified and prioritized the success factors or key result areas (KRAs) for the effective stakeholder management (SM) in PPVC projects.Design/methodology/approachA quantitative research design was implemented involving a literature review and structured questionnaire survey with international PPVC experts. The research identified and statistically analysed 12 KRAs for SM in PPVC projects.FindingsAnalysis showed that the top three KRAs for SM in PPVC projects include: effective working collaboration, communication and information sharing among participants; effective coordination of the PPVC supply chain segments; and early involvement of relevant stakeholders in the PPVC project. A factor analysis clustered the 12 KRAs into stakeholder analysis and early involvement, effective communication and information sharing and stakeholder interest integration and conflict management.Practical implicationsThe paper identified and prioritized the KRAs required for the effective SM in PPVC projects. To practitioners, the results may serve as decision support on the key areas to focus to ensure effective SM in PPVC projects and may guide the efficient allocation of limited resources.Originality/valueThis research constitutes the first exclusive attempt at identifying and benchmarking the generic KRAs required for effective SM in PPVC projects and contributes to the SM body of knowledge in industrialized construction.

The evolution of stakeholder management practices in Australian mega construction projects

2018 ◽  
Vol 25 (6) ◽  
pp. 690-706 ◽  
Author(s):  
Rebecca Jing Yang ◽  
Sajani Jayasuriya ◽  
Chathuri Gunarathna ◽  
Mehrdad Arashpour ◽  
Xiaolong Xue ◽  
...  
Keyword(s):  
Stakeholder Engagement ◽  
Construction Projects ◽  
Management Practices ◽  
Stakeholder Management ◽  
Empirical Studies ◽  
Stakeholder Analysis ◽  
Secondary Data ◽  
Project Teams ◽  
Content Type ◽  
Project Objectives

Purpose The complicated nature of megaprojects requires appropriate analysis of multiple stakeholders to achieve project objectives and to accommodate stakeholder interests. During the last two decades, many stakeholder theories and empirical studies have sprouted. Although previous studies have contributed to the development of stakeholder theory, it seems that these theoretical advances have not been fully adopted and acknowledged in practices, especially in megaprojects. The purpose of this paper is to explore the evolution of stakeholder analysis and engagement practices adopted in the Australian megaprojects over the last two decades. Design/methodology/approach Four mega construction projects are described and analysed in this study. Secondary data were first assembled in order to get general knowledge of each case. Interviews were conducted with the project directors. Project documents were collected from the project teams and reviewed. Wherever the project information was unclear, e-mails were sent to the directors and the team members to confirm the details. Findings Project teams have started to apply snowball rolling and stakeholder attribute assessment methods to analyse stakeholders. However, there is still a way to adopt the “network” analysis perspective because the project teams are reluctant to use complicated tools which need specialists’ assistance. The stakeholder engagement practices have evolved to an extent where the project teams monitor the dynamics of stakeholders’ requirements. Projects teams have identified the importance of continuity to manage stakeholders in these massive projects. However, a structured method selection mechanism for stakeholder engagement has not been developed. Originality/value This study will help academics to understand the adoption progress and status of stakeholder management methods.

Critical success factors for implementing design-build: analysing Malaysian public projects

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Zheng Ping Lee ◽  
Rahimi A. Rahman ◽  
Shu Ing Doh
Keyword(s):  
Construction Projects ◽  
Critical Success Factors ◽  
Success Factors ◽  
Stakeholder Management ◽  
Test Analysis ◽  
Content Type ◽  
Public Projects ◽  
Critical Success ◽  
Design Build ◽  
Survey Responses

Purpose The success rate of design-build (D-B) implementation in Malaysia’s private construction projects is low compared to the nation’s public projects. Thus, the purpose of this paper is to investigate the critical success factors (CSFs) for D-B implementation in Malaysian public construction projects. Design/methodology/approach To achieve the research objectives, 111 questionnaire survey responses from construction-related professionals were collected and analysed using multivariate analysis, including t-test, analysis of variance (ANOVA) and factor analysis. Findings The results indicate that while the client’s briefing effectiveness remained the top CSF among many nations, the other top CSFs in Malaysia D-B construction projects vastly differed compared to those countries. Moreover, the underlying components for successful D-B projects in Malaysia include the project management team, leader competency and “stakeholder” management. Originality/value This is one of the first studies that identify the CSFs for D-B implementation in the Malaysian construction industry. The outcomes provide a valuable reference and resource for academic scholars and construction practitioners to increase D-B implementation in the Malaysian private sector.

scholarly journals The critical success factors for stakeholder management in the restoration of built heritage assets in the UK

2017 ◽  
Vol 35 (4) ◽  
pp. 304-331 ◽  
Author(s):  
Chijindu V. Nwachukwu ◽  
Chika Udeaja ◽  
Nicholas Chileshe ◽  
Chimene E. Okere
Keyword(s):  
Construction Projects ◽  
Critical Success Factors ◽  
Success Factors ◽  
Stakeholder Management ◽  
Cultural Significance ◽  
Content Type ◽  
Built Heritage ◽  
Critical Success ◽  
Road Map ◽  
The Uk

Purpose Built heritage or historic assets (BHAs) constructed in the pre-nineteenth century in the UK are perceived to have certain characteristics which instill cultural significance in them and have seen them become valuable to the economy of the country. The heritage sector makes significant contributions to the UK economy through provision of tourist attractive sites, construction and servicing of heritage assets, heritage conservation, research, and commercial activities carried out within and around heritage assets. These benefits have seen them draw considerable interests from diverse stakeholders within and outside the heritage sector. Hence, a lot of attention is drawn toward restoration of such assets, from stakeholders of different interests, ranging from advocacies for no alteration to complete alteration of the heritage assets. As with construction projects, conflict of interests amongst stakeholders affect the outcome of restoration projects and the purpose of this paper is to examine the critical success factors (CSFs) for managing the stakeholders to achieve the projects’ objectives. Design/methodology/approach This paper examines the views and experiences of practitioners in the heritage sector who have been involved with BHA restoration projects. A total of 32 CSFs for stakeholder management, obtained through rigorous reviews of literature, were subjected to a severe scrutiny with eight restoration experts to determine the importance of the CSFs in restoration projects. The outcome of the exercise was a modified list of 20 CSFs which were further tested on 52 restoration practitioners in the UK using a structured questionnaire to determine the degree of importance of each of the CSFs in restoration projects and their relationships as perceived by the practitioners. Findings The results of the analyses performed on the data show that most of the CSFs were perceived by restoration practitioners as truly critical and vital for successful management of stakeholders in restoration of BHAs. The results also indicate that there is a strong consensus amongst over 50 percent of the practitioners on the rankings of the CSFs. Practical implications The identified CSFs could be used by the restoration practitioners as a “road map” for the development of appropriate solutions for successfully managing stakeholders associated with the promotion and BHAs restoration assets. Originality/value Although CSFs for stakeholder management in construction have been studied by many scholars, no specific research could be identified prior to this study to have been done in defining the CSFs for stakeholder management in restoration projects.

scholarly journals Stakeholder Management—One of the Clues of Sustainable Project Management—As an Underestimated Factor of Project Success in Small Construction Companies

2021 ◽  
Vol 13 (17) ◽  
pp. 9877
Author(s):  
Agata Klaus-Rosińska ◽  
Joanna Iwko
Keyword(s):  
Project Management ◽  
Construction Projects ◽  
Quantitative Research ◽  
Success Factors ◽  
Project Success ◽  
Stakeholder Management ◽  
Contemporary Literature ◽  
Surprising Result ◽  
Construction Companies ◽  
Management Area

According to contemporary literature, stakeholder management (which is one of the identified clues of sustainable project management) plays a significant role in successfully delivering construction projects. However, the literature focuses on the issues of stakeholder management/analysis mainly for large projects, and the authors could not find any items related to small construction projects. The aim of the article is to present the results of research conducted in small construction companies in the context of stakeholder management of their projects against the background of project success and sustainability. Many researchers have concluded that stakeholder management is one of the success factors of projects (including construction projects). Based on the conducted quantitative research, the needs in the field of stakeholder management of small construction companies’ projects were determined and the approaches used in this area were diagnosed. The research results indicate a low level of maturity of small construction companies in managing project stakeholders, which is a surprising result considering the fact that the literature on the subject emphasizes the importance of taking care of the project stakeholder management area and associating it with the project’s success.

Using structural equation modelling (SEM) to understand the relationships among critical success factors (CSFs) for stakeholder management in construction

2017 ◽  
Vol 24 (3) ◽  
pp. 426-450 ◽  
Author(s):  
Jurbe Joseph Molwus ◽  
Bilge Erdogan ◽  
Stephen Ogunlana
Keyword(s):  
Latent Variables ◽  
Structural Equation ◽  
Construction Projects ◽  
Critical Success Factors ◽  
Success Factors ◽  
Stakeholder Management ◽  
Content Type ◽  
Critical Success ◽  
Best Fitting ◽  
The Uk

Purpose Stakeholder management plays a significant role in successfully delivering construction projects. However, being able to carry out effective stakeholder management in construction is contingent upon understanding the interrelationships among critical success factors (CSFs) for stakeholder management in construction and how they are related to project success (PS). This would enable the persons responsible for stakeholder management to know the logical process for addressing the CSFs in order to get stakeholder management right. The understanding of this relationship has not been addressed. The purpose of this paper is to investigate the interrelationships between the CSFs for stakeholder management and PS in construction. Design/methodology/approach From an extensive literature review, 23 CSFs for stakeholder management in construction were identified. A conceptual structural equation model (SEM) of the relationships between CSFs was developed (including measurement and structural models) using the groupings of the CSFs for stakeholder management in construction. A questionnaire survey was used to collect data from construction industry practitioners. The data so collected were analysed using SEM in analysis of moment structures (AMOS). Findings The SEM analysis of data collected resulted in the best fitting measurement model comprising 16 CSFs as indicators of four latent variables, namely, stakeholder characteristics and project characteristics (SCPC); stakeholder analysis (SA); stakeholder dynamics (SD); and stakeholder engagement/empowerment (SE). Furthermore, it was found that only SE has a direct positive impact on PS. The other three constructs SCPC, SA and understanding SD collectively impact on PS through the construct, SE. Research limitations/implications The research reported in this paper was carried out in the UK; hence, the findings may have portrayed the UK construction professionals’ opinion. However, the theoretical principles on which the research was based are general and similar research could be replicated in different countries whose construction procurement processes and industries are structured like those of the UK or otherwise. Practical implications The main contribution of this study to existing knowledge is an empirical evidence of the interrelationships among the CSFs for stakeholder management in construction through their latent variables which is portrayed in the best fitting structural model showing the relationships between the constructs of CSFs for stakeholder management and PS. This should serve as a guide to construction project management team or responsible professionals for undertaking stakeholder management in construction projects. Originality/value The paper contributes to theory by empirically identifying the interrelationships among the CSFs for stakeholder management linking to PS which will serve as a guide to construction professionals.

Labour productivity motivation framework for Iskandar Malaysia

2018 ◽  
Vol 8 (3) ◽  
pp. 293-304 ◽  
Author(s):  
Chukwuka Christian Ohueri ◽  
Wallace Imoudu Enegbuma ◽  
Ngie Hing Wong ◽  
Kuok King Kuok ◽  
Russell Kenley
Keyword(s):  
Financial Incentives ◽  
Construction Projects ◽  
Quantitative Research ◽  
Labour Productivity ◽  
Sampling Technique ◽  
Working Environment ◽  
Continuous Training ◽  
Content Type ◽  
Importance Index ◽  
Major Factors

Purpose The purpose of this paper is to develop a motivation framework that will enhance labour productivity for Iskandar Malaysia (IM) construction projects. The vision of IM development corridor is to become Southern Peninsular Malaysia’s most developed region by the year 2025. IM cannot realise this foresight without effective labour productivity. Previous studies have reported that the labour productivity of IM construction projects was six times lower than the labour productivity of Singapore construction projects, due to lack of motivation among IM labourers, and a shortage of local skilled labour. Therefore, there is a need to study how to motivate IM construction labourers, so as to increase their productivity. Design/methodology/approach A quantitative research method was used to collect data from IM construction skilled labourers and construction professionals, using two sets of questionnaire. The respondents were selected using a purposive sampling technique. In total, 40 skilled labourers and 50 construction professionals responded to the questionnaire survey, and the data were analysed using Statistical Package for Social Science software (version 22). Findings The analysis revealed the major factors that motivate labourers participating in IM construction projects. The factors were ranked hierarchically using Relative Importance Index (RII) and the outcome of the ranking indicated that effective management, viable construction practices, financial incentives, continuous training and development, and safe working environment were the most significant motivation strategies that positively influence IM construction labourers. Originality/value The study developed and validated a framework that can be used to boost the morale of IM construction labourers, so that their productivity can be increased. Implementation of the established motivation framework will also lead to career progression of IM construction labourers, based on the training elements in the framework. This career prospect will attract local skilled labourers to participate in IM construction projects.

Exploring the critical success determinants for supply chain management in modular integrated construction projects

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Ibrahim Yahaya Wuni ◽  
Geoffrey Qiping Shen
Keyword(s):  
Supply Chain ◽  
Supply Chain Management ◽  
Construction Projects ◽  
Process Management ◽  
Stakeholder Management ◽  
Seamless Integration ◽  
Chain Management ◽  
Content Type ◽  
Mean Values ◽  
Critical Success

PurposeModular integrated construction (MiC) projects are co-created by a network of organizations and players providing different roles, information and activities throughout the supply chains. Hence, a successful delivery of MiC projects can hardly be decoupled from effective supply chain management (SCM). This study investigated the critical success determinants of effective SCM in MiC projects.Design/methodology/approachComprehensive literature research and expert review identified 20 candidate success determinants, which formed the basis for a structured questionnaire survey of experts in eighteen countries. The study computed the mean scores, normalized mean values and significance indices of success determinants for SCM in MiC projects.FindingsThe analysis revealed that design for SCM, effective communication and information sharing, organizational readiness and familiarity with MiC, seamless integration and coordination of supply chain, early involvement of critical supply chain stakeholders and extensive supply chain planning are the top five critical success determinants of effective SCM in MiC projects. The 20 success determinants are categorized into five: project strategy, bespoke competencies, process management, stakeholder management and risk management.Research limitations/implicationsThe study has some limitations. The smaller sample size could affect the generalizability of the results. The generalized analysis of the success determinants overlooked their sensitivities to specific contexts, industry climates and project types.Originality/valueThe study established a novel set of critical success determinants for SCM in MiC projects that have not been explicitly discussed in the MiC success literature and described their hypothetical dynamic linkages. It contributes to a better understanding of how best to manage the MiC project supply chain effectively.

Critical success factors of an effective repairs and maintenance service for social housing in the UK

Facilities ◽  
2014 ◽  
Vol 32 (5/6) ◽  
pp. 226-240 ◽  
Author(s):  
Matthew Tucker ◽  
Martin Turley ◽  
Sam Holgate
Keyword(s):  
Social Housing ◽  
Quantitative Research ◽  
Critical Success Factors ◽  
Success Factors ◽  
Content Type ◽  
Quantitative Research Methods ◽  
Service Levels ◽  
Critical Success ◽  
Maintenance Service ◽  
The Uk

Purpose – The purpose of this paper is to investigate the critical success factors of an effective repairs service by initially identifying what the important considerations are. Design/methodology/approach – Using quantitative research methods the study then examines how important each of the factors is considered from the perspective of those responsible for such services in the Northwest of England, the level of implementation throughout the region is also examined. Findings – Respondents felt that all 11 factors are perceived as “very” important but only nine are “always” implemented within their place of work. Sustainability and innovation are identified as the two factors that are least critical. It can also be said that although important and well implemented, the in-house skills factor does not appear to be considered as critical in comparison to the other factors. Originality/value – The UK housing sector is under an enormous amount of pressure to meet the needs of a growing population in extremely uncertain financial conditions. Social housing is a potential solution but providers are currently contending with reduced budgets and cuts to staffing levels together with an expectation that service levels will be maintained and value for money maximised. Repairs and maintenance of their stock is at the forefront of their challenge to meet these expectations and it is therefore vital that the service they provide is effective.

Survival strategies of built environment organisations in a challenging economy

2018 ◽  
Vol 25 (7) ◽  
pp. 861-876 ◽  
Author(s):  
Douglas Omoregie Aghimien ◽  
Emmanuel Imuetiyan Aghimien ◽  
Akinlolu Oyebobola Fadiyimu ◽  
Taiwo Fadeke Adegbembo
Keyword(s):  
Built Environment ◽  
Financial Management ◽  
Factor Loading ◽  
The Body ◽  
Survival Strategies ◽  
Economic Downturn ◽  
Content Type ◽  
Body Of Knowledge ◽  
Survey Approach ◽  
Structured Questionnaire

Purpose The economic downturn in Nigeria calls for the need to appraise the survival strategies being adopted by organisations within the built environment, as it plays a major role in the development of every nation. The purpose of this paper is, therefore, to appraise the survival strategies of organisations within the built environment, with a view to showcasing these strategies to ensure continuous survival of organisations within the industry. Design/methodology/approach The study adopted a survey approach, and construction professionals across the six geo-political zones of the country were sampled using structured questionnaire. Data gathered were analysed using percentage, Kruskal–Wallis H-test and factor analysis. Findings The study revealed that organisation- and workforce management-related strategies are the most adopted survival strategies in the country, as they have the highest factor loading and accounts for about 37 per cent of the total extracted factors. This is followed by the adoption of strategies relating to organisation’s innovation, diversification, financial management and organisation’s networking, the combination of which accounts for 27.5 per cent of all extracted factors. Research limitations/implications Findings of this study imply that although organisations within the built environment see the need for effective management of their organisation and workforce in a bid to survive in the harsh economic situation of the country, more need to be done as regards the other identified survival strategies, as they can help ensure the survival of these organisations. Originality/value This study contributes to the body of knowledge as it showcases the survival strategies being adopted by the different organisations within the built environment in the challenging Nigerian economy, as against the usual common practice of studying specific organisations within the industry.

Appraisal of stakeholders' willingness to adopt construction 4.0 technologies for construction projects

2020 ◽  
Vol 10 (4) ◽  
pp. 547-565 ◽  
Author(s):  
Temidayo Oluwasola Osunsanmi ◽  
Clinton Ohis Aigbavboa ◽  
Ayodeji Emmanuel Oke ◽  
Muredini Liphadzi
Keyword(s):  
South Africa ◽  
Construction Industry ◽  
Construction Projects ◽  
Survey Design ◽  
Principal Component ◽  
Sampling Technique ◽  
Design Management ◽  
Content Type ◽  
Willingness To Adopt ◽  
Structured Questionnaire

PurposeConstruction 4.0 technology has the capabilities for improving the design, management, operations and decision making of construction projects. Therefore, this study aimed at examining the willingness of construction professionals towards adopting construction 4.0 technologies.Design/methodology/approachThe study adopts a survey design, and construction professionals in South Africa are assessed using a convenience sampling technique through a structured questionnaire. The questionnaire was analysed with SPSS while statistical test like; mean score, t-test and principal component analysis was used to present the data.FindingsThe findings, from the analysis, revealed that the construction professionals are willing to adopt construction 4.0 technologies for construction project. However, the possibility of fully integrating the technologies into the construction industry is low. This is because the major technologies such as; Internet of things, robotics, human-computer interaction and cyber-physical systems that encourage smart construction site are rated as not important by the construction professionals.Practical implicationsIt is believed that the findings emanating from this study will serve as an indicator for investors that are interested in procuring construction 4.0 technologies for the construction industry.Originality/valueThis paper presents a framework for the application of construction 4.0 technologies for the construction industry. It also contributes to the development of digitalising construction industry in South Africa.

Sign in / Sign up

Export Citation Format

Share Document