scholarly journals ERP benefits capability framework: orchestration theory perspective

2018 ◽  
Vol 24 (1) ◽  
pp. 266-294 ◽  
Author(s):  
Amgad Badewi ◽  
Essam Shehab ◽  
Jing Zeng ◽  
Mostafa Mohamad
Keyword(s):  
Cost Effective ◽  
Organizational Capabilities ◽  
Erp Implementation ◽  
Content Type ◽  
Quantitative Studies ◽  
Financial Perspective ◽  
Complementary Resources ◽  
Benefits Realization ◽  
Research Questions ◽  
The Right

Purpose The purpose of this paper is to answer two research questions: what are the ERP resources and organizational complementary resources (OCRs) required to achieve each group of benefits? And on the basis of its resources, when should an organization invest more in ERP resources and/or OCRs so that the potential value of its ERP is realised? Design/methodology/approach Studying 12 organizations in different countries and validating the results with 8 consultants. Findings ERP benefits realization capability framework is developed; it shows that each group of benefits requires ERP resources (classified into features, attached technologies and information technology department competences) and OCRs (classified into practices, attitudes, culture, skills and organizational characteristics) and that leaping ahead to gain innovation benefits before being mature enough in realising a firm’s planning and automation capabilities could be a waste of time and effort. Research limitations/implications It is qualitative study. It needs to be backed by quantitative studies to test the results. Practical implications Although the “P” in ERP stands for planning, many academics and practitioners still believe that ERP applies to automation only. This research spotlights that the ability to invest in ERP can increase the innovation and planning capabilities of the organization only if it is extended and grown at the right time and if it is supported by OCRs. It is not cost effective to push an organization to achieve all the benefits at the same time; rather, it is clear that an organization would not be able to enjoy a higher level of benefits until it achieves a significant number of lower-level benefits. Thus, investing in higher-level benefit assets directly after an ERP implementation, when there are no organizational capabilities available to use these assets, could be inefficient. Moreover, it could be stressful to users when they see plenty of new ERP resources without the ability to use them. Although it could be of slight benefit to introduce, for example, business intelligence to employees in the “stabilizing period” (Badewi et al., 2013), from the financial perspective, it is a waste of money since the benefits would not be realised as expected. Therefore, orchestrating ERP assets with the development of organizational capabilities is important for achieving the greatest effectiveness and efficiency of the resources available to the organization. This research can be used as a benchmark for designing the various blueprints required to achieve different groups of benefits from ERP investments. Originality/value This research addresses two novel questions: RQ1: what are the ERP resources and OCRs required to achieve the different kinds of ERP benefits? RQ2: when, and on what basis, should an organization deploy more resources to leverage the ERP business value?

Analyzing National Electronic Theses and Dissertations programs from business model perspective

2018 ◽  
Vol 42 (2) ◽  
pp. 250-267 ◽  
Author(s):  
Behrooz Rasuli ◽  
Mehdi Alipour-Hafezi ◽  
Sam Solaimani
Keyword(s):  
Business Model ◽  
Public Funding ◽  
National Level ◽  
Cost Effective ◽  
Online Questionnaire ◽  
Content Type ◽  
Business Model Canvas ◽  
Financial Perspective ◽  
Electronic Theses And Dissertations ◽  
Theses And Dissertations

Purpose Implementing and maintaining Electronic Theses and Dissertations (ETDs) program at a national level encounters numerous difficulties in particular from technical, legal, business, and financial perspective. Business model (BM) is a tool to help to address business-driven challenges, such as business feasibility and viability, as one of the important aspects. The purpose of this paper is to analyze the BM practiced by different national Electronic Theses and Dissertations (NETDs) cases. Design/methodology/approach BM of seven NETDs programs have been studied through an online questionnaire; besides, programs’ websites were observed and related documents were examined. Business model canvas (BMC) was used to describe the business rationale behind the selected cases. Findings Most of the NETDs programs lack a documented BM. The main value of these programs is sharing ETDs which is offered to academics through online channels; skillful staff and proper hardware/software are their main resources to do so. Furthermore, their key activities are developing hardware/software and negotiating with ETDs owners as their key partners. All these activities required huge cost which is generally covered by public funding. Originality/value This study pioneers in applying BM concept into field of NETDs. Therefore, the major contribution of this study is to provide an analysis of NETDs programs’ BM through BMC. Furthermore, the paper provides recommendations on how ETDs could be implemented in a cost effective, sustainable, and viable way.

The transformation process of AGD, Argentina

2011 ◽  
Vol 1 (1) ◽  
pp. 1-12
Author(s):  
Andres Hatum
Keyword(s):  
Organisational Change ◽  
Cost Effective ◽  
Subject Area ◽  
Transformation Process ◽  
Mba Programs ◽  
Content Type ◽  
Oil Processing ◽  
Transformational Process ◽  
Oil Export ◽  
The Right

Subject area Strategic and organisational change, adaptation responses under competitive pressure and uncertainty and transformational process. Study level/applicability For Executive MBAs or MBA programs. Case overview Founded in 1948 by Adrian Urquía, Aceitera General Deheza (AGD) transformed itself from a small oil-processing factory into the biggest indigenous firm in the industry. Nowadays AGD is a leading edible oil export company and also one of the frontrunners on the retail market for bottled oil with several successful brands. It ranked 40th among the 1,000 top companies in terms of turnover in Argentina in 1999 (Revista Mercado, 1999), and it is considered the fifth most important exporter in the country (Revista Mercado, 1999).After the changes the country went through in the 1990s, the company was able to adapt and thrive in an industry in which most indigenous businesses did not manage to survive. Nevertheless, the roots of AGD's success do not date from the 1990s but long before, in their thinking ahead about ways of improving technology, scale and cost-effective measures – a trio of decisions that would prove to be the right combination for survival and success. Expected learning outcomes An understanding of the process of business transformation: type and pace of change. The study of the transformation process of a firm will be complemented conceptually with the understanding of the adaptation process under the Argentinean context characterised by uncertainty. Students will also examine organisational flexibility. Defining organisational flexibility, the determinants of whether a firm is flexible or not and why we can consider AGD as a flexible firm. Supplementary materials Teaching note.

Supply chain talent: the missing link in supply chain strategy

2015 ◽  
Vol 47 (5) ◽  
pp. 257-264 ◽  
Author(s):  
Rameshwar Dubey ◽  
Angappa Gunasekaran
Keyword(s):  
Supply Chain ◽  
Cost Effective ◽  
Management Program ◽  
Future Research ◽  
Content Type ◽  
Supply Chain Strategy ◽  
Current State ◽  
Effective Manner ◽  
Future Supply ◽  
The Right

Purpose – The purpose of this paper is to build a supply chain talent framework and test it empirically. Design/methodology/approach – The present study adopts extant literature to understand current state of supply chain talent literature and used knowledge and skill constructs and their items from comprehensive literature review to develop an instrument to gather data. The data are further checked for assumptions and further examines the framework using confirmatory factor analysis. Findings – The findings support previous studies and establishes that knowledge-skill framework is scientifically a strong framework which can help to build current supply chain competencies among future supply chain managers. Research limitations/implications – This study considers only a limited number of variables that define the supply chain talent. The framework can be further developed and extended to different industries and countries. Practical implications – The study identifies knowledge-skill framework which can help to develop a training module for current or aspiring supply chain managers. It also can provide significant input to design university supply chain management program to meet future supply chain manager’s requirements. Social implications – Include providing the right education and training in support of supply chain operations and in turn serving the community with products and services on time and that too in a most cost effective manner. Originality/value – This paper develops a new framework for supply chain talent development. This framework has been empirically tested, and major findings and future research directions are highlighted.

Restructuring degree roadmaps to improve timely graduation in higher education

2019 ◽  
Vol 34 (2) ◽  
pp. 432-449
Author(s):  
Xuemei Su ◽  
Ming Chen ◽  
Jasmine Yur-Austin ◽  
Ying Liu
Keyword(s):  
Higher Education ◽  
Capacity Planning ◽  
Time Window ◽  
Focal Point ◽  
Cost Effective ◽  
Student Loan ◽  
University Administrators ◽  
Content Type ◽  
The Right ◽  
The Impact

Purpose Faced with declining government funding support and rising student loan debt, recently timely graduation in higher education has become a focal point of discussion at many institutions, particularly public universities. Timely graduation requires a student to successfully enroll in and complete a set of required and elective courses, the relationship of which is bound by the courses’ prerequisite requirements. However, due to the fact that class capacity is oftentimes limited and wrongly timed, many students find it challenging to stay on track. A well-structured degree roadmap that takes all factors into consideration and specifies the right courses to take by semester will better guide students’ course selection and thus increase their chance of earning their degrees within the four-year time window. Additionally, it will also allow administrators to do better capacity planning, and hence increase course accessibility to students. The paper aims to discuss these issues. Design/methodology/approach In this research, some operational techniques such as line balancing and simulation are applied to restructure and improve degree roadmaps, and assess the resulting outcomes. Some innovative methods are proposed to improve the processes on which students proceed to degree. Findings The results based on historical data that contains millions of student records spanning over eight-year time window demonstrate that the improved degree roadmaps can substantially increase students’ chance of completing the degree in a four-year time window. The research findings provide university administrators with cost-effective solutions. Originality/value This research breaks a new ground in literature due to its unique approach and focus. To the best of the authors’ knowledge, this research is one of the first attempts to systematically study the impact of degree roadmap on timely graduation. This research focuses on finding solutions that are within the institution’s control, hence the proposed solutions are implementable and will provide university administrators with new tools and perspectives to enhance student success.

Realizing e-government benefits with minimal capabilities

2017 ◽  
Vol 11 (2) ◽  
pp. 262-285 ◽  
Author(s):  
Keld Pedersen
Keyword(s):  
Public Sector ◽  
Central Government ◽  
Single Case ◽  
Organizational Capabilities ◽  
It Projects ◽  
Content Type ◽  
Government Organizations ◽  
Study Approach ◽  
Benefits Realization ◽  
Process Perspective

Purpose The purpose of this paper is to increase our understanding of the requirements for public sector organizations to implement benefits realization practices. The research compares benefits realization practices as suggested by the literature with actual practice with the goal of identifying both insufficiencies in the current literature and challenges in practice that must be overcome to improve the current situation. Design/methodology/approach The case study approach is used to study benefits realization across national and local government organizations. Findings Five major challenges that are not dealt with by existing literature were identified: benefits realization requires not just organizational capabilities, but also inter-organizational capabilities; coordination of benefits realization across organizational units, local and central government and across internal organizational levels is both essential and very challenging; managing benefits realization includes much more than integrating benefits realization practices in IT projects; different benefits realization practices are needed at central government level, local management level and case worker level; and different uses of technology require different levels of benefits realization capabilities and different practices. The case also illustrates that under certain conditions, organization can actually realize significant improvements with limited benefits realization capabilities: When IT is used not to change but to fully automate processes, the reliance on formal benefits realization practices is decreased. Research limitations/implications The findings are based on a single case. Originality/value There is only little empirical research studying benefits realization in a public sector context. Furthermore, the research studies benefits realization from an organizational process perspective, and not from the perspective of IT projects.

Big demand(s), small supply – Muslim children in Italian school canteens: a cultural perspective

2014 ◽  
Vol 15 (1) ◽  
pp. 37-46 ◽  
Author(s):  
Roberta Giovine
Keyword(s):  
Primary Schools ◽  
Quantitative Research ◽  
Cultural Perspective ◽  
Muslim Population ◽  
Content Type ◽  
Quantitative Studies ◽  
Depth Analysis ◽  
Cultural Mediators ◽  
Food Needs ◽  
The Right

Purpose – The paper aims to explore the food needs of a growing Muslim population in Italian kindergartens and primary schools and to provide a basis for further quantitative research. Design/methodology/approach – The methodology is essentially qualitative – historical, anthropological, social sources were studied to set the scene for a number of interviews (now 14, eventually 20) with cultural mediators, who know the implications of both cultures, and are trained to see the differences. The results of the interviews were then validated through interactions with anthropologists, food and religious historians, religious authorities and others. Findings – The main findings are that: food and food prohibitions bear fundamental religious and identity-related implications for Muslims, that reverberate onto migrants' children of school age and dramatically limit their access to canteen food; halal meat traders exist in Italy, and can provide legally compliant, halal-certified meat, but school/public administrations do not seem to be aware of their interest. Research limitations/implications – The number of available mediators is relatively small, although they generally agree on all the basics. The research is qualitative and will require more in-depth analysis. Practical implications – Better awareness of the Maghrebi Muslims' food requirements in school canteens. The need to develop a halal meat trade for public institutions and to lobby for the right of these children to bring packed lunches from home. Originality/value – The paper has a heuristic value. It could have immediate implications for the stakeholders and, on the other hand, promote quantitative studies.

Optimal levels of (de)centralization for resilient supply chains

2018 ◽  
Vol 29 (1) ◽  
pp. 435-455 ◽  
Author(s):  
Horst Treiblmaier
Keyword(s):  
Supply Chains ◽  
Organizational Capabilities ◽  
Theory Approach ◽  
Content Type ◽  
Qualitative And Quantitative ◽  
Fast Reactions ◽  
Quantitative Studies ◽  
Holistic Understanding ◽  
External Forces ◽  
The Impact

Purpose The purpose of this paper is to illustrate how centralization and decentralization of supply chains (SCs) play a major role in creating organizational resilience. Design/methodology/approach Starting with the basic tenets of contingency theory and applying a grounded theory approach, results from exploratory qualitative and quantitative studies are combined to investigate the impact of (de)centralization on SC resilience capabilities. Findings The findings from a comprehensive literature review combined with two empirical surveys indicate that four important organizational capabilities are needed in order to cope with internal and external disruptions: fast reactions to unforeseen disturbances, reducing the number of negative external forces, reducing the impact of negative external forces and the quick return to normal operating processes. Furthermore, it is illustrated how (de)centralization activities can support these capabilities and thus maximize the SC resilience. Originality/value This paper presents 12 measures for (de)centralization and shows how they can support the four major capabilities of resilient companies. The results from qualitative and quantitative surveys allow for a holistic understanding of the organization and provide a basis for future SC resilience research.

Hotel guest preferences of in-room technology amenities

2016 ◽  
Vol 7 (2) ◽  
pp. 118-134 ◽  
Author(s):  
Anil Bilgihan ◽  
Scott Smith ◽  
Peter Ricci ◽  
Milos Bujisic
Keyword(s):  
High Speed ◽  
Target Population ◽  
First Century ◽  
National Database ◽  
Content Type ◽  
Business Travelers ◽  
Research Questions ◽  
Leisure Travelers ◽  
The Right ◽  
Changing Attitudes

Purpose Advances in technology and in subsequent guest-related amenities have the potential to improve the guest experience and also increase both guestroom revenues and ancillary room revenues. Innovative technologies will be one of the prime differentiators of hotel companies in the twenty-first century. However, it is important for hoteliers to answer questions such as which technology amenities do their guests desire when choosing overnight accommodations? Further, what are the importance levels assigned by guests of these various technology amenities? This study aims to answer the question of how leisure travelers may differ or be similar to business travelers with regard to in-room technology amenities. Design/methodology/approach The target population of this study consisted of 2,500 US residents whose email addresses were randomly drawn from a national database company. A series of t-tests and ANOVA were conducted to answer the research questions. Findings High-speed internet access and guest device connectivity were perceived more important by business travelers than by leisure travelers. Research limitations/implications Recognizing guests’ technology needs and answering those needs are important for hotel operators to remain competitive. While some segments perceive more value in certain technologies, for others it might be an indifferent amenity. Practical implications The amount of time guests spend in their rooms directly correlates to increased revenues from in-room dining, in-room amenities offered and, in general, all pay-for-use products and services such as the internet and movies. Therefore, with the right assortment and offering of technology amenities, hotels will increase their revenues from these ancillary revenues. Moreover, a hotel property with the right mixture of desired in-room amenities and services can charge higher rates for their guestroom sales. Originality/value The results of this study provide insights into the changing attitudes toward in-room entertainment technology that many hotel developers should take note of.

The cost-effectiveness of insulin analogs and regular insulin for diabetes control: a case study in Iran

2020 ◽  
Vol 33 (4/5) ◽  
pp. 323-331
Author(s):  
Mohsen pakdaman ◽  
Raheleh akbari ◽  
Hamid reza Dehghan ◽  
Asra Asgharzadeh ◽  
Mahdieh Namayandeh
Keyword(s):  
Cost Effectiveness ◽  
Cost Effective ◽  
Regular Insulin ◽  
Diabetes Control ◽  
Diabetic Patients ◽  
Insulin Analogs ◽  
Content Type ◽  
Patients With Diabetes ◽  
The Government ◽  
The Cost

PurposeFor years, traditional techniques have been used for diabetes treatment. There are two major types of insulin: insulin analogs and regular insulin. Insulin analogs are similar to regular insulin and lead to changes in pharmacokinetic and pharmacodynamic properties. The purpose of the present research was to determine the cost-effectiveness of insulin analogs versus regular insulin for diabetes control in Yazd Diabetes Center in 2017.Design/methodology/approachIn this descriptive–analytical research, the cost-effectiveness index was used to compare insulin analogs and regular insulin (pen/vial) for treatment of diabetes. Data were analyzed in the TreeAge Software and a decision tree was constructed. A 10% discount rate was used for ICER sensitivity analysis. Cost-effectiveness was examined from a provider's perspective.FindingsQALY was calculated to be 0.2 for diabetic patients using insulin analogs and 0.05 for those using regular insulin. The average cost was $3.228 for analog users and $1.826 for regular insulin users. An ICER of $0.093506/QALY was obtained. The present findings suggest that insulin analogs are more cost-effective than regular insulin.Originality/valueThis study was conducted using a cost-effectiveness analysis to evaluate insulin analogs versus regular insulin in controlling diabetes. The results of study are helpful to the government to allocate more resources to apply the cost-effective method of the treatment and to protect patients with diabetes from the high cost of treatment.

Islamic hedging for pilgrimage funds: case of Indonesia

2019 ◽  
Vol 11 (3) ◽  
pp. 328-341
Author(s):  
Rifki Ismal ◽  
Nurul Izzati Septiana
Keyword(s):  
Exchange Rate ◽  
The Other ◽  
Exchange Rate Risk ◽  
Content Type ◽  
Other Hand ◽  
Rate Risk ◽  
Risk Identify ◽  
Hajj Season ◽  
The Right ◽  
Very High

Purpose The demand for Saudi Arabian real (SAR) is very high in the pilgrimage (hajj) season while the authority, unfortunately, does not hedge the hajj funds. As such, the hajj funds are potentially exposed to exchange rate risk, which can impact the value of hajj funds and generate extra cost to the pilgrims. The purpose of this paper is to conduct simulations of Islamic hedging for pilgrimage funds to: mitigate and minimize exchange rate risk, identify and recommend the ideal time, amount and tenors of Islamic hedging for hajj funds, estimate cost saving by pursuing Islamic hedging and propose technical and general recommendations for the authority. Design/methodology/approach Forward transaction mechanism is adopted to compute Islamic forward between SAR and Rupiah (Indonesian currency) or IDR. Findings – based on simulations, the paper finds that: the longer the Islamic hedging tenors, the better is the result of Islamic hedging, the decreasing of IDR/USD is the right time to hedge the hajj funds and, on the other hand, the IDR/SAR appreciation is not the right time to hedge the hajj funds. Findings Based on simulations, the paper finds that: the longer the Islamic hedging tenors, the better is the result of Islamic hedging, the decreasing of IDR/USD is the right time to hedge the hajj funds and, on the other hand, the IDR/SAR appreciation is not the right time to hedge the hajj funds. Research limitations/implications The research suggests the authority to (and not to) hedge the hajj fund, depending on economic conditions and market indicators. Even though the assessment is for the Indonesian case, other countries maintaining hajj funds might also learn from this paper. Originality/value To the best of author’s knowledge, this is the first paper in Indonesia that attempts to simulate the optimal hedging of hajj funds.

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