Mapping unified theory of acceptance and use of technology (UTAUT) 2: a taxonomical study using bibliometric visualisation

foresight ◽  
2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Bharat Taneja ◽  
Kumkum Bharti

Purpose This study aims to examine the research pattern and growth trends of published research on a unified theory of acceptance and use of technology 2 (UTAUT2) from 2012 to 2019. The study also examines the research scope of UTAUT2 for future researchers. Design/methodology/approach This study has adopted a bibliometric approach followed by a structured literature review analysis to synthesize the research on UTAUT2 since 2012. In total, 163 documents were analyzed for type of studies, theories and frameworks, methodologies, author wise collaboration, organizations that contributed to the body of knowledge in the UTAUT2 research and journals that published studies in this domain. VOSviewer and Tableau were used for the data visualization, whereas TCCM, which means theory (T), context (C), characteristics (C) and methodology (M) framework is used to propose the future research directions. Findings The findings reveal research on UTAUT2 is growing. The structured literature analysis of the top 15 cited articles further analyzed the parsimony of new models in detail. In addition, the study highlights the inception by and promoters of UTAUT2 in a separate section. The data for this study was collected by searching the title, abstract and keywords of documents in the Scopus database. Research limitations/implications This study is based on research papers, published in the UTAUT2 research area, that have been extracted from the Scopus database by keywords only. Future studies can also perform a meta-analysis of various clusters generated by bibliometric analysis. Practical implications This study is useful for practitioners to devise strategies for increasing technology acceptance, adoption and utilization in the times to come. Originality/value To the best of the authors’ knowledge, this study is one of the very few and early studies, which examined patterns and growth trends of the UTAUT2 studies with the TCCM framework, to suggest scope for future research studies.

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Mallika Srivastava ◽  
Madhur Raina

Purpose This paper aims to identify and empirically validate the various factors for adoption, usage and intention to recommend e-pharmacy for purchasing medications by consumers. Design/methodology/approach Based on constructs from well-established theoretical models, the technology acceptance model, extended unified theory of acceptance and use of technology and self-determination theory, a model was proposed for the study. The model was validated with a sample size of 184 respondents using partial least squares method and factor analysis to establish and validate relationships among the various identified constructs. Findings The results show that performance expectancy, effort expectancy, social influence and hedonic motivation have a positive co-relation with adoption of e-pharmacy and the intention to recommend. The results depict that gender and educational background have no correlation toward adoption and intention to recommend e-pharmacies for purchasing medicines in India. Research limitations/implications This research comes along with a geographic limitation of the sample size. The research was conducted in an urban suburb city of Bengaluru, India. Practical implications At an academic level, this research will provide interesting insights for exploring adoption and usage intention of consumers toward e-pharmacy. At a managerial level, this empirically supported study will provide insights into the relationship among the various constructs and the consumers’ motivation toward adoption and usage intention of e-pharmacy. Originality/value This research is the first of its form which uses constructs from the technology acceptance model, extended unified theory of acceptance and use of technology and self-determination theory in the online healthcare space to understand consumer usage behavior.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Shabir Ahmad ◽  
Ishtiaq Ahmad Bajwa

Purpose This study aims to present the first meta-analysis of the research on social entrepreneurship and socio-economic development (SESED). Nation-states, researchers and organizations realized the pivotal role of social entrepreneurship in socio-economic development in the recent two decades. The body of knowledge in this domain witnessed consistent research growth, but it still lacks a critical review to map the scholarly literature and to guide future researchers. Design/methodology/approach This study used meta-analysis that combines bibliometric and content analyzes of 83 most relevant articles from 910 initially retrieved articles from the Web of Science, published in 75 different journals and 45 countries during 2005 and 2020. The analysis was performed using Histcite, VOSviewer and Biblioshiny software to identify the most influential aspects and to conduct citation and content analyze of selected publications. Findings The findings showed an overall consistent growth in research publications during the past 16 years with “Social Entrepreneurship and Enterprise: International and Innovation Perspectives” as the most influential article, “Entrepreneurship and Regional Development” as the most influential journal, and the USA and the UK as the most productive countries. The keyword co-occurrence analysis exposed five thematic clusters and content analysis revealed five streams within the selected publications. Practical implications This study provides 10 research questions that urge future researchers to conduct a thorough investigation on how social entrepreneurship while solving social, cultural, environmental and community issues, contributes to socio-economic development. Originality/value This study identifies prominent trends, intellectual structure, leading research streams and specific future research directions in the field of SESED.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Ana Brochado ◽  
Michael Louis Troilo

Purpose The purpose of this paper is to identify the main insights current literature offers regarding initial coin offerings (ICOs) and the avenues for future research. Design/methodology/approach The approach consists of a systematic literature review of 130 papers from the SCOPUS database published in English between January 2018 and December 2020, with supplemental semantic analysis of the abstracts to obtain key themes and concepts. Findings Regulation and the determinants of ICO success are the main themes for current research and represent fruitful areas of continued scholarship. The research agenda in ICOs is just beginning and several topics and questions merit future inquiry: the behaviour of issuers and investors, the importance of human capital, the role of intermediaries and infomediaries and the use of signalling. Originality/value To the knowledge, this is one of the first systematic studies of current literature in ICOs. It provides a roadmap for future work on a phenomenon that will only grow in significance.


Author(s):  
Kiku Jones

Consumer-to-consumer (C2C) e-commerce is a growing area of e-commerce. However, according to a meta-analysis of critical themes of e-commerce, C2C e-commerce was only represented in the area of online auctions (Wareham, Zheng, & Straub, 2005). C2C e-commerce can encompass much more than just auctions. The question then becomes, “is C2C e-commerce a different research area that deserves its own stream of research?” This study adapts constructs from a business-to-consumer (B2C) e-commerce study of satisfaction (Devaraj, Fan, & Kohli, 2002) to determine what, if any, the differences are in the C2C e-commerce arena. The constructs include elements of the technology acceptance model (TAM), which includes perceived ease of use and usefulness; transaction cost analysis (TCA), which includes uncertainty, asset specificity, and time; and service quality (SERVQUAL), which includes reliability, responsiveness, assurance, and empathy. Participants in the study answered questions regarding these various constructs in relation to their experiences with C2C e-commerce. The findings indicate that TAM, TCA, and SERVQUAL all impact satisfaction in C2C e-commerce. Reliability and responsiveness (areas of service quality) were found to influence C2C e-commerce satisfaction, where as they were not found to be an influence in the B2C study. These findings warrant further research in the C2C ecommerce arena. The study provides implications for future research and practice.


Kybernetes ◽  
2019 ◽  
Vol 49 (5) ◽  
pp. 1381-1405
Author(s):  
Aygul Donmez-Turan

Purpose Technology acceptance is an incremental approach that has developed over the years. Taking technology acceptance or adoption literature into consideration, the paper aims to investigate the mediating role of adoption readiness, constructed on the basis of the unified theory of acceptance and use of technology (UTAUT), on the relationship between user resistance as well as user anxiety and attitude toward using a system. Design/methodology/approach In consideration of previous studies, the public personnel’s adaptation of electronic document management systems is within the scope of the present research. Gathering data from 262 administrative personnel working in a public university, explanatory and second-order confirmatory factor analyses were done for the UTAUT scale. In addition, reliability and construct validity were tested for each scale; UTAUT, user resistance, user anxiety and attitude toward using. Relationships among variables of the research were controlled by the measurement model and then the structural model was tested. Findings Confirming previous research, the scales of UTAUT, user resistance, user anxiety and attitude toward using were found to have acceptable reliability and internal consistency. In addition, the implications of the paper showed user resistance influenced attitude toward using indirectly, by affecting adoption readiness. It also indicated that adoption readiness fully mediated the relationship between user anxiety and attitude toward using. Originality/value Negative behavioral antecedents of UTAUT are the focus of the paper. Reducing the negative effects of resistance as well as anxiety of individuals on their attitudes using a system is emphasized in the technology acceptance literature. Furthermore, defining each dimension of UTAUT as a single construct, adoption readiness, and proving the intervening role of adoption readiness between user resistance, as well as anxiety, on the attitude toward using a system are contributions to the literature.


2019 ◽  
Vol 10 (4) ◽  
pp. 651-672 ◽  
Author(s):  
Wenjie Cai ◽  
Shahper Richter ◽  
Brad McKenna

Purpose With the rapid development and implementation of cutting-edge information technologies in tourism and hospitality, it is necessary to update the progress of technology use in the past 18 years and set up research agenda for future research. By adopting information systems (IS) as a reference discipline, this paper aims to create a literature review of technology and tourism papers around the theme of use. Design/methodology/approach Following the systematic literature review process of Aguinis et al. (2018), 314 papers were downloaded to determine how they applied the concept of technology use. Findings Three themes about technology use emerged: types of processing, organisational use and users. Among various types of technology processing, interactive and online are largely addressed in the tourism and hospitality literature. The organisational use theme explores how the competitive and strategic use of technology provides management support for organisations. There was a large amount of research focussed on direct users, such as individual characteristics, user attitudes and user behaviour. The theories of technology acceptance model and unified theory of acceptance and use of technology have been widely applied in these studies. Originality/value This paper provides a review of key issues which has been discussed in tourism research in relation to technology use. By applying the scheme developed in the IS discipline, this study provides new insights into the development of technology in tourism. In addition, it also gives us the opportunity to suggest a research agenda by identifying research gaps and future research collaboration opportunities between these two fields.


2020 ◽  
Vol 2 (1) ◽  
pp. 23-41 ◽  
Author(s):  
Abid Haleem ◽  
Mohd Imran Khan ◽  
Shahbaz Khan ◽  
Abdur Rahman Jami

Purpose Halal is an emerging business sector and is steadily gaining popularity among scholars and practitioners. The purpose of this paper is to critically evaluate and review the reported literature in the broad area of Halal using bibliometric technique and network analysis tools. Moreover, this paper also proposes future research directions in the field of Halal. Design/methodology/approach This paper employed a systematic review technique followed by bibliometric analysis to gain insight and to evaluate the research area associated with Halal. Furthermore, data mining techniques are used for analysing the concerned article title, keywords and abstract of 946 research articles obtained through the Scopus database. Finally, network analysis is used to identify significant research clusters. Findings This study reports top authors contributing to this area, the key sub-research areas and the influential works based on citations and PageRank. We identified from the citation analysis that major influential works of Halal are from the subject area of biological science and related areas. Further, this study reports established and emerging research clusters, which provide future research directions. Research limitations/implications Scopus database is used to conduct a systematic review and corresponding bibliometric study; the authors might have missed some peer-reviewed studies not reported in Scopus. The selection of keywords for article search may not be accurate for the multi-disciplinary Halal area. Also, the authors have not considered the banking/financial aspects of Halal. The proposed four research clusters may inform potential researcher towards supporting the industry. Originality/value The novelty of the study is that no published study has reported the bibliometric study and network analysis techniques in the area of Halal.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Arūnas Gudinavičius ◽  
Vincas Grigas

PurposeThe current study aims to identify and explore causes and consequences of unauthorized use of books from readers', publishers', and authors' points of view. The case of Lithuania also assessed, especially historical background (banned alphabet, book smuggling, theft as the social norm in Soviet times) of the country.Design/methodology/approachAiming for more understanding why readers, authors and publishers are using or not using technology for unauthorized access of books, technology acceptance model approach was used, a total of 30 respondents (publishers, authors and readers) were interviewed in semi-structured face-to-face interviews and thematic analysis of collected qualitative data was conducted. Interviews were coded in English with coding software for further analysis.FindingsFindings indicate that the main cause for the unauthorized use of books is a lack of legal e-book titles and acquisition options. This mainly points at publishers, however, instead of using unauthorized sources as opportunities for author promotion or marketing, they rather concentrate on the causes of unauthorized use of books which they are not in control of, including access to unauthorized sources, habits and economic causes. Some publishers believe that the lack of legal e-book titles is the consequence of unauthorized use of book rather than its cause.Originality/valueThis research contributed to the body of knowledge by investigating unauthorized use of books from readers', publishers' and authors' points of view which renders to have a better understanding of the causes and consequences of such behavior, as well as differences between these roles. The authors suggest that these causes lead to the intention to use and actual use of technology which is easier to use and which gives more perceived advantages – technology for unauthorized downloading and reading of books vs legal e-book acquisition options.Peer reviewThe peer review history for this article is available at: https://publons.com/publon/10.1108/OIR-03-2021-0133.


2018 ◽  
Vol 31 (3/4) ◽  
pp. 208-233 ◽  
Author(s):  
Mayanka Singh Chhonker ◽  
Deepak Verma ◽  
Arpan Kumar Kar ◽  
Purva Grover

Purpose The purpose of this study is to consolidate the state of research in mobile commerce (m-commerce) technology adoption from 2008 to 2017. This study not only reviews the evolution of m-commerce literature but also highlights the significant contribution of authors and their productive collaborations in the development of this area. Design/methodology/approach A total of 184 peer-reviewed articles focusing on m-commerce adoption were obtained after applying search criteria on Scopus database. After using inclusion and exclusion criteria to achieve the objective of this study, 86 journals were shortlisted. The study further discusses the dispersion of various m-commerce applications being explored in m-commerce literature. In addition, dominating technology adoption theories and the most used keywords have also been identified and discussed in this study. Findings This study indicates that technology acceptance model and unified theory of acceptance and use of technology are the most exploited technology adoption theories. Moreover, the dominating constructs in literature are perceived usefulness, ease of use social influence/social norm on behavior intention, attitude intention followed by performance expectancy, facilitating condition and effort expectancy influence on intention. Originality/value This study presents a detailed association rule mining and community analysis to show the association among constructs such as usefulness, ease of ease, social influence and intention as dominant group in this area. The study also identifies lesser explored constructs and indicates possible future research to validate and strengthen their understanding further.


2019 ◽  
Vol 26 (8) ◽  
pp. 1553-1573 ◽  
Author(s):  
Qinghua He ◽  
Ting Wang ◽  
Albert P.C. Chan ◽  
Hanzhang Li ◽  
Yangxue Chen

PurposeThe purpose of this paper is to review the existing literature on project success in academic journals, specifically within the context of construction engineering and management (CEM). It also aims to provide a holistic picture of existing research and to identify research implications in this specific area.Design/methodology/approachThe paper is an extensive literature review of a total of 164 peer-reviewed journal papers between 2007 and 2017, using a mixed bibliographic and bibliometric method that considers annual circulation, institutional and regional contributions, author contributions, citations, categories of research methods and keywords networking.FindingsThere has been an increasing research interest in CEM project success. The largest number of published studies targets the developed regions, especially in Hong Kong, whereas the papers related to the developing economies remain weak. Questionnaire, interview and case study have comprised the main data collection methods, and descriptive data analysis was performed in most of the case/field studies. The subtopic related to the critical success factors (CSFs) is considered as the most popular in the keywords network in the targeted research area. Four implications, namely, megaproject success, project success in developing countries, relationships between CSFs and success outcomes, and the influence of human factors are highlighted in future research.Originality/valueThis paper departs from earlier research by using a mixed bibliographic and bibliometric method, especially facilitating to analyze and illustrate the interlinkages between keywords effectively. Additionally, it provides a clear picture of the existing literature on CEM project success, which contributes to insights for successful construction project management. Finally, the holistic analysis identifies gaps in the body of knowledge, revealing avenues for future research.


Sign in / Sign up

Export Citation Format

Share Document