Effects of ICTs in mega events on national image formation: the case of PyeongChang Winter Olympic Games in South Korea

2022 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Sang Soo Kim ◽  
Jin Yong Choi ◽  
Chulmo Koo
Keyword(s):  
Information And Communication Technologies ◽  
Host Country ◽  
Content Type ◽  
National Image ◽  
Mega Events ◽  
Winter Olympics ◽  
Future Behavior ◽  
Information And Communication ◽  
Survey Responses ◽  
Smart Tourism

Purpose Among a wide array of information and communication technologies (ICTs) used to directly or indirectly support the mega events are reality boosting technologies and smart tourism technologies. Building upon the halo effect, this study aims to explain the connection between satisfaction with ICTs used in mega event, national image and event participants’ future behavior. Design/methodology/approach The analyzed data included survey responses from 246 foreigners who visited PyeongChang as a visitor for the 2018 Winter Olympics. Findings The results showed that both reality boosting technologies and smart tourism technologies directly or indirectly influence overall experience satisfaction by way of transaction satisfaction. Furthermore, the two types of satisfaction were found to positively influence the national image of the host country, which consequently has a positive effect on visitors’ future behavior. Originality/value This study aimed to explore two different roles of ICTs in mega events by focusing more on the visitors who came to PyeongChang for the Olympics. The originality of this study lies in its attempt to examine the mechanisms in which visitors’ satisfaction from ICT-based experiences in mega events contributes to forming a positive image toward the host country.

Smart business: the element of delay in the future of smart tourism

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Francisco Javier Ballina
Keyword(s):  
Information And Communication Technologies ◽  
Critical Issue ◽  
Sampling Procedure ◽  
Main Element ◽  
Tourism Destination ◽  
Content Type ◽  
The Future ◽  
Information And Communication ◽  
Tourism Resources ◽  
Smart Tourism

Purpose Smart tourism (ST) needs the development of smart business. The purpose of this study is to evaluate the future of the smart component of tourism companies, what their perspectives are and what factors can help to accelerate it. Design/methodology/approach A survey of 133 managers of tourist companies is the basis of the empirical information. The study was a personal survey carried out during FITUR 2019 International Tourism Fair of Madrid. The main element of the study is the future development of Information and Communication Technologies (ICTs) and smart tourism (ST) in business. Findings The results indicate that there is little development at present of the smart business eco-system and that development will continue to be slow in the future. Moreover, this is not a critical issue in the agendas of companies. It was found that tourists pressure tourism through the extensive use of their smartphones, but only at the level of tourism resources. Furthermore, it will be the consolidation of the smart tourism destination that marks the medium and long-term design of smart business. Research limitations/implications The limitations concern the problems of a sampling procedure. Firstly, it operates with a database of managers’ opinions; secondly, there are specificities of each company in particular. Practical implications The design of the smart tourism destination must incorporate the integration of tourism companies, both with a useful vision of ICTs towards the creation of experiences. Originality/value Research on smart business tourism is very scarce compared to smart destination and smart tourists. Also, the data are supported by managers of important tourism companies, as their companies are present at FITUR.

From digital citizen to digital professional

Kybernetes ◽  
2019 ◽  
Vol 48 (7) ◽  
pp. 1463-1477
Author(s):  
Olga Marino ◽  
Jaime Andres Gutierrez ◽  
Sandra Aguirre
Keyword(s):  
Information And Communication Technologies ◽  
Communication Technologies ◽  
Cutting Edge ◽  
Case Study Methodology ◽  
Content Type ◽  
Innovative Strategy ◽  
Global Issues ◽  
Wide Range ◽  
Information And Communication ◽  
Teaching Learning

Purpose This paper aims to propose and evaluate a pedagogically sound and innovative strategy to teach a higher education course that prepares future professionals to intelligently use information and communication technologies (ICTs) in their personal and professional lives. Design/methodology/approach The conceptual framework used for the design of the course was the socio-constructivism and activity theories. The implementation of the course was evaluated using the intrinsic case study methodology by including several instruments. Findings The pedagogical strategy proposed proved to be sound, as the evaluation showed that students were able to describe, use and propose innovative uses of a wide range of cutting-edge technologies in their both everyday lives and professional settings; they also had the skills to analyse the opportunities and challenges that these presented. Moreover, students liked this innovative way of learning and ended with a positive attitude towards ICT. Originality/value Although several courses prepare students to be digital citizens or use ICT to enhance the teaching-learning process, millennials are ill prepared to use cutting-edge technologies in an innovative, responsible and critical way in their future professions. The course that was designed is original in that it goes beyond preparing digital citizens to prepare professionals in any domain to use ICT in an informed and responsible way. Moreover, it is a documented, successful example of an undergraduate universal course in a highly important current society dimension. The authors believe that its pedagogical proposal could be transferred to courses dealing with other global issues such as the environment, economy and peace.

Twiga Hosting Ltd – providing affordable information and communication technologies services to small and medium enterprises

2011 ◽  
Vol 1 (4) ◽  
pp. 1-16
Author(s):  
Juma James Masele
Keyword(s):  
Information And Communication Technologies ◽  
Undergraduate Students ◽  
Success Factors ◽  
Small And Medium Enterprises ◽  
Innovation Management ◽  
Communication Technologies ◽  
Subject Area ◽  
Content Type ◽  
Information And Communication ◽  
Medium Enterprises

TitleTwiga Hosting Ltd – providing affordable information and communication technologies services to small and medium enterprises.Subject areaThe case describes the launch of Twiga Hosting Ltd, a company providing information and communication technology (ICT) services to the underserved small and medium enterprise (SME) sector in Tanzania and in a many countries in Africa.Study level/applicabilityThis case targets a range of audience from undergraduate students taking both Bachelor of Commerce and those taking Bachelor of Business Administration; and Postgraduate students taking business‐related courses. Nonetheless, the case may be used by all other learners of advanced studies in entrepreneurship and innovation management.Case overviewThe case addresses a number of issues including: Issues to be considered when starting an ICT enterprise. Strategic management. Business revenue models.Expected learning outcomes To impart/inculcate entrepreneurial insights in ICT and related areas. To make learners aware of the business growth opportunities in ICT ventures. The success factors for fruitful ICT ventures. To enable learners to identify challenges facing entrepreneurs in ICT ventures and the ways to overcome them.Supplementary materialsTeaching notes.

scholarly journals Value-driven engineering of E-maintenance platforms

2014 ◽  
Vol 25 (4) ◽  
pp. 568-598 ◽  
Author(s):  
Marco Macchi ◽  
Adolfo Crespo Márquez ◽  
Maria Holgado ◽  
Luca Fumagalli ◽  
Luis Barberá Martínez
Keyword(s):  
Information And Communication Technologies ◽  
Cost Benefit ◽  
Communication Technologies ◽  
Industrial Applications ◽  
Maintenance Management ◽  
Content Type ◽  
Positive Effects ◽  
A Value ◽  
New Information ◽  
Information And Communication

Purpose – The purpose of this paper is to propose a methodology for the engineering of E-maintenance platforms that is based on a value-driven approach. Design/methodology/approach – The methodology assumes that a value-driven engineering approach would help foster technological innovation for maintenance management. Indeed, value-driven engineering could be easily adopted at the business level, with subsequent positive effects on the industrial applications of new information and communication technologies solutions. Findings – The methodology combines a value-driven approach with the engineering in the maintenance scope. The methodology is tested in a manufacturing case to prove its potential to support the engineering of E-maintenance solutions. In particular, the case study concerns the investment in E-maintenance solutions developed in the framework of a Supervisory Control and Data Acquisition system originally implemented for production purposes. Originality/value – Based on literature research, the paper presents a methodology that is implemented considering three different approaches (business theories, value-driven engineering and maintenance management). The combination of these approaches is novel and overcomes the traditional view of maintenance as an issue evaluated from a cost-benefit perspective.

Understanding the gendered nature of developing country MSMEs’ access, adoption and use of information and communication technologies for development (ICT4D)

2020 ◽  
Vol 12 (3) ◽  
pp. 273-295
Author(s):  
Elisa Mohanty ◽  
Anindya Jayanta Mishra
Keyword(s):  
Information And Communication Technologies ◽  
Small And Medium Enterprises ◽  
Communication Technologies ◽  
Dark Side ◽  
Future Research ◽  
Power Dynamics ◽  
Content Type ◽  
Time Period ◽  
Information And Communication ◽  
Medium Enterprises

Purpose The widespread use of information and communication technologies (ICTs) has had a significant effect on various groups and communities of people including micro, small and medium enterprises (MSMEs) and their owners/managers. The current study aims to analyze recent literature regarding adoption of ICTs by MSMEs. Further, it tries to locate gender within this broader context of diffusion of ICTs among MSMEs. Design/methodology/approach Using the thematic analysis approach, the research articles pertaining to six leading journals on ICTs, gender and entrepreneurship published during the time period from 2011 to 2019 are reviewed. Findings The literature selected for the study has been discussed under two primary categories, viz. “adoption of information and communication technologies for development (ICT4D) for business purposes” and “insights on gender in ICT4D use by MSMEs.” Research limitations/implications The context-dependent nature of ICT use can enable future entrepreneurs to assess the scope of specific ICTs in given areas of operation. The gendered nature of ICTs helps to evaluate as well as question the empowerment potential of ICTs. The study emphasizes the need to account for historical specificities and transnational linkages in understanding access, adoption and use of ICT4D by women MSME entrepreneurs. Originality/value The study bridges together literature on ICT4D use by MSMEs and the role of gender in ICT-mediated entrepreneurial environments. While unraveling the interplay of power dynamics in such environments, the scope for future research in terms of tapping into the content of information exchanges and exploring the implications of “dark side of internet” for women MSME entrepreneurs is also indicated.

Logistics practices in healthcare organizations in Bogota

2018 ◽  
Vol 31 (3) ◽  
pp. 519-533 ◽  
Author(s):  
Nubia Velasco ◽  
Juan-Pablo Moreno ◽  
Claudia Rebolledo
Keyword(s):  
Information And Communication Technologies ◽  
Inventory Management ◽  
Case Study Research ◽  
Communication Technologies ◽  
Public Hospitals ◽  
Future Research ◽  
Healthcare Organizations ◽  
Content Type ◽  
Information And Communication ◽  
Cross Case Analysis

Purpose The purpose of this paper is to explore the current state of logistics practices in healthcare organizations in Bogota, Colombia. Design/methodology/approach The assessment is based on case study research using open interviews, focused interviews, a questionnaire and direct observations as sources of evidence. Seven Colombian health care settings are analyzed: four public hospitals and three private clinics. Cross-case analysis allows the identification of patterns regarding supply management, inventory management, replenishment and use of information and communication technologies. Findings Manual procedures, poor planning, little recognition from top management and a lack of specialized personnel characterize the current situation. Innovative practices with a potential to improve the efficacy of logistics activities are rare, particularly in public hospitals. Research avenues Future research could replicate this study in other Colombian cities, in order to generalize the results to the whole country. It could also be interesting to document successful and less successful implementations of innovative logistics practices in Colombian hospitals to guide and promote their adoption. Research limitations/implications The small number of cases considered, and the fact that the research is concentrated in one city, limits the generalizability of the results. Originality/value To the best of the authors’ knowledge, this research is the first to explore the state of healthcare logistics practices in Colombia.

Digital sustainability: how information and communication technologies (ICTs) support sustainable development goals (SDGs) assessment in municipalities

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Daielly Melina Nassif Mantovani Ribeiro ◽  
Flavio Hourneaux Junior ◽  
Cristiana Lara Lara Cunha ◽  
Patricia Taeko Taeko Kaetsu ◽  
Patricia Fernanda Dionizio-Leite ◽  
...  
Keyword(s):  
Sustainable Development ◽  
Information And Communication Technologies ◽  
Public Management ◽  
Sustainable Development Goals ◽  
Grey Literature ◽  
Communication Technologies ◽  
Sustainable City ◽  
Content Type ◽  
Information And Communication ◽  
Development Goals

Purpose This paper aims to discuss the role of information and communication technologies (ICTs) in the effective assessment of the sustainable development goals (SDGs) related to smart and sustainable city initiatives. Design/methodology/approach The study is based on a systematic review of the literature within the Web of Science and Scopus databases, comprising the studies about ICTs related to smart and sustainable city initiatives and sustainable assessment. Findings The main results point out that there are several different ways of assessing SDGs performance related to ICTs use in smart and sustainable city initiatives. However, the effectiveness of these assessments can be questioned. The intensive use of technology understood as the core of smart and sustainable cities does not imply an improvement in sustainability unless these technologies are strategically addressed to underpin those objectives. Moreover, not all SDGs have considered the use of ICTs in their targets. Research limitations/implications The scope of the study is limited to “how” the information is used and managed, rather than analysing the sustainable performance itself. As a limitation, the findings and conclusions do not consider other sources of studies, such as grey literature. Practical implications This study suggests some requirements for providing better and more reliable sustainable assessment, making smart and sustainable city initiatives more correlated with the SDGs. Social implications By acknowledging the difficulties associated with SDGs assessment, concerning the municipal level, the study offers valuable insights into the effectiveness of public policies and public management. Besides, the findings shed some light on if and how the use of ICTs can effectively enhance sustainable development issues. Originality/value This study offers valuable contributions to the literature by providing a collection of insights regarding how the ICTs may genuinely lead to a sound assessment of sustainable development, especially regarding the SDGs.

scholarly journals Use of information and communication technology to support employee-driven innovation in organizations: a knowledge management perspective

2014 ◽  
Vol 18 (4) ◽  
pp. 633-650 ◽  
Author(s):  
Leif Jarle Gressgård ◽  
Oscar Amundsen ◽  
Tone Merethe Aasen ◽  
Kåre Hansen
Keyword(s):  
Knowledge Management ◽  
Information And Communication Technologies ◽  
Organizational Structures ◽  
Content Type ◽  
Knowledge Resources ◽  
Organizational Conditions ◽  
Management Perspective ◽  
Private And Public ◽  
Information And Communication

Purpose – The purpose of this paper is to investigate how organizations focusing on employee-driven innovation (EDI) use information and communication technologies (ICT)-based tools in their innovation work. EDI involves systematic exploitation of knowledge resources in organizations. Thus, the role of ICT for efficient knowledge management is important in this respect. Design/methodology/approach – In-depth interviews with employees, managers and union representatives from 20 organizations focusing on EDI were conducted. The sample included organizations from eight different industries, representing both private and public sectors. Findings – The results show that ICT-based tools can support the processes of acquisition, dissemination and exploitation of knowledge, which are important aspects of EDI. However, use of ICT-based tools has to be aligned with organizational structures and professional role conduct to be efficient. Practical implications – This study contributes to practice by highlighting several factors that organizations should emphasize to succeed with application of external and internal knowledge in their innovation work. Originality/value – This study applies a knowledge management perspective on the role of ICT-based tools to support EDI in organizations. The findings contribute to an improved understanding of organizational conditions for succeeding with use of ICT-based tools in innovation work, and emphasize that perspectives on knowledge management, technology management and human resource management have to be combined to understand how EDI can be promoted by using ICT in organizations.

Development and evaluation of an Internet-based program to improve the mental health and wellbeing of young men

2015 ◽  
Vol 12 (1) ◽  
pp. 2-13 ◽  
Author(s):  
Louise A. Ellis ◽  
Kathryn McCabe ◽  
Tracey Davenport ◽  
Jane M. Burns ◽  
Kitty Rahilly ◽  
...  
Keyword(s):  
Mental Health ◽  
Information And Communication Technologies ◽  
Help Seeking ◽  
Young Men ◽  
Evaluation Process ◽  
Lessons Learned ◽  
Content Type ◽  
Potential Applicability ◽  
Information And Communication ◽  
Mobile Phone Applications

Purpose – This paper aims to describe the development of WorkOut, an Internet-based program designed to help young men overcome the barriers towards help-seeking and to build the skills they need to understand and manage their own mental health. Information and communication technologies (ICT) hold great potential to significantly improve mental health outcomes for hard-to-reach and traditionally underserved groups. Internet-based programs and mobile phone applications may be particularly appealing to young men due to their convenience, accessibility and privacy and they also address the strong desire for independence and autonomy held by most men. Design/methodology/approach – In this paper, we describe the design process itself, and the strategies used for multi-disciplinary collaboration. The initial evaluation process and results are also described which consisted of three distinct phases: website statistics; one-on-one user testing; and pilot interviews. Findings – The results suggest that WorkOut has the potential to attract young men. However, further work is needed to ensure that users remain engaged with the program. Originality/value – The difficulties encountered and lessons learned provide an insight into the factors that should be considered in the design and evaluation of future ICT-based strategies within the mental health domain, as well as their potential applicability to clinical and educational settings.

scholarly journals The disruptive impact of future advanced ICTs on maritime transport: a systematic review

2018 ◽  
Vol 25 (2) ◽  
pp. 157-175
Author(s):  
Carmen Bălan
Keyword(s):  
Systematic Review ◽  
Information And Communication Technologies ◽  
Communication Technologies ◽  
Future Research ◽  
Maritime Transport ◽  
Content Type ◽  
Future Research Agenda ◽  
Analysis And Synthesis ◽  
Information And Communication ◽  
Review Question

Purpose This systematic literature review focuses on the following future advanced information and communication technologies (ICTs) applied in the maritime transport of cargo: Internet of Things (IoT), big data, cloud computing and autonomous ships/vessels (including unmanned ships/vessels). The review question is: “RQ: In what context and by means of what mechanism does the implementation of future advanced ICTs have disruptive impact on maritime transport?”. Design/methodology/approach The paper complies with the methodological requirements of systematic reviews. The information analysis and synthesis are based on the CIMO logic, referring to the context (C), intervention (I), mechanism (M) and outcome (O) of the implementation of future advanced ICTs in maritime transport. Findings The review identifies the contextual factors and components of the mechanism that lead to the disruptive impact of different types of future advanced ICT interventions on maritime transport. Research limitations/implications The review approaches only the most important future advanced ICTs that will disrupt maritime transport. Practical implications The maritime transport organizations should consider: intended outcome as intervention trigger; increased efficiency and responsiveness; benchmarking. Originality/value For the first time, the CIMO logic is applied in a systematic review focused on future advanced ICTs in maritime transport. The CIMO-DMT model is elaborated as a basis for further research. Ten directions of study are recommended in a future research agenda.

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