Managing care integration during the implementation of large-scale reforms

2017 ◽  
Vol 25 (1) ◽  
pp. 6-16 ◽  
Author(s):  
Helen Dickinson ◽  
Gemma Carey
Keyword(s):  
Large Scale ◽  
Structured Interviews ◽  
Content Type ◽  
Care Integration ◽  
Early Implementation ◽  
Commonwealth Government ◽  
Boundary Issues ◽  
And Control ◽  
Institutional Boundaries ◽  
Implementation Experience

Purpose The National Disability Insurance Scheme (NDIS) is a new program for the provision of support to people with disabilities in Australia. The purpose of this paper is to explore the early implementation experience of this scheme, with a particular focus on the implications of this scheme for issues of care integration. Design/methodology/approach Semi-structured interviews were conducted with 26 policymakers in the Commonwealth government charged with the design and implementation of the NDIS. Findings The authors find somewhat of a lack of clarity concerning the boundaries of the NDIS and how it will work with a range of different services in the provision of seamless and consumer-directed care. Many of the same kinds of debates about interfaces with services were detected in this study as have been highlighted in relation to UK individual funding schemes. If the NDIS is truly to support individuals with disabilities to achieve choice and control, important work will need to be undertaken in to overcome organizational and institutional boundaries. Originality/value There is little empirical data relating to the implementation of the NDIS to date. This is the first study to explore boundary issues in relation to care integration.

scholarly journals Exploring the intersections: researchers and communication professionals' perspectives on the organizational role of science communication

2020 ◽  
Vol 24 (3) ◽  
pp. 207-226 ◽  
Author(s):  
Kaisu Koivumäki ◽  
Clare Wilkinson
Keyword(s):  
Science Communication ◽  
Large Scale ◽  
Institutional Environment ◽  
Structured Interviews ◽  
Content Type ◽  
Organizational Influences ◽  
Research Organizations ◽  
Funding Policies ◽  
Negative Impacts

PurposeThis paper reports on research exploring the intersections between researchers and communication professionals' perspectives on the objectives, funders and organizational influences on their science communication practices.Design/methodology/approachExamining one context, the inter-organizational BCDC Energy Research project based at five different research organizations in Finland, this paper presents data from semi-structured interviews with 17 researchers and 15 communication professionals.FindingsThe results suggest that performance-based funding policies that drive the proliferation of large-scale research projects can create challenges. In particular, a challenge arises in generating a shared sense of identity and purpose amongst researchers and communication professionals. This may have unintended negative impacts on the quality and cohesiveness of the science communication which occurs.Research limitations/implicationsThe study was exploratory in nature and focuses on one organizational and institutional environment. Further research with a wider number of projects, as well as funders, would be conducive to a greater understanding of the issues involved.Practical implicationsOn a practical level, this research suggests that the creation of clearer communications awareness and guidance may be helpful in some large-scale projects, particularly involving broad numbers of organizations, individual researchers and funders.Originality/valueThis is one of the first studies examining the perspectives of both researchers and communication professionals working over one project, drawing together a range of different institutional and disciplinary perspectives. The results highlight the importance of the influences of funding on science communication aims, assumptions, cultures and structures. The article articulates the need for further research in this area.

Democracy, digitisation and public libraries

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Bo Skøtt
Keyword(s):  
Digital Media ◽  
Large Scale ◽  
Public Libraries ◽  
Public Library ◽  
Structured Interviews ◽  
National Library ◽  
Content Type ◽  
The Public ◽  
Staff Members ◽  
Media Types

Purpose The purpose of this paper is to investigate what democratic challenges the digitisation of the public libraries in Denmark has entailed. Using the concepts from a national library professional strategy from 2012, an analysis of 9 librarians’ experiences with digital dissemination in practice is conducted. Design/methodology/approach The paper is a part of a larger research project called “If digitisation is the answer, then what was the question?”. This sub study builds on the semi-structured interviews with library staff members, case-descriptions of two central providers of digital public library materials, as well as literature studies of missions, vision and strategies from different public library policy institutions. To frame the study, a literature review has been conducted. Findings The author detects the presence of several incompatible conditions in digital dissemination. These conditions are predominantly of an organisational nature, potentially containing major consequences for citizens’ free and equal access to information, knowledge and culture. Among other things, the Danish public libraries risk substantiating an already existing and problematic polarisation between technologically capable and incapacitated groups of people. Originality/value The digital transformation of society has only just begun. Therefore, it is important to examine the consequences of the transition to digital media types for central cultural institution such as the public libraries. The present study is an early and minor contribution to the illumination of a process requiring many more and large-scale studies.

scholarly journals People in suits: a case study of empowerment and control in a non-profit UK organisation

2020 ◽  
Vol 32 (3) ◽  
pp. 511-528
Author(s):  
Roxana Corduneanu ◽  
Laura Lebec
Keyword(s):  
Control Systems ◽  
Management Control ◽  
Interactive Systems ◽  
Employee Perceptions ◽  
Structured Interviews ◽  
Content Type ◽  
Non Profit ◽  
And Control

PurposeDrawing on Simons's levers of control (LoC) framework, the primary aim of this study is to advance an understanding of the balance between empowerment and constraint in a non-profit UK organisation. In particular, this study examines the antecedents and manifestations of LoC (im)balance, in relation to employees' level of engagement with the control systems in place.Design/methodology/approachFor this study, 27 semi-structured interviews were conducted with different organisational members, from directors to non-managerial staff, to gain an in-depth appreciation of the main differences between managerial intentions in the design of management control systems (MCS) and employee perceptions regarding the role of such systems.FindingsThis research reveals that suppression of interactive systems and internal inconsistencies between different types of controls hinder the balance between empowerment and constraint. This imbalance is then found to have important consequences for employee buy-in, in some cases, defeating the purposes of control.Research limitations/implicationsThis study enhances our understanding of the gap between the design of control systems and the employee perceptions of it in an unusual organisational setting (non-profit and bringing together clinical and non-clinical staff and operations).Originality/valueThe study of MCS and its role in organisations has long been the focus of both academic and practitioner research. Yet, while extant literature focused on management's perspective on MCS, few studies have explored employees' attitudes and behaviours that accompany the implementation of control. What is more, little is known about the specific uses and behavioural outcomes of MCS in the context of non-profit organisations. Drawing on Simons's LoC framework, this paper addresses these gaps in the literature and investigates the balance between control and empowerment of employees in a UK non-profit organisation with significant clinical remit.

Between a rock and a hard place: the dilemmas of managing part‐time working in the police service

2005 ◽  
Vol 13 (1) ◽  
pp. 24-25
Keyword(s):  
Police Force ◽  
Full Time ◽  
Structured Interviews ◽  
Content Type ◽  
Police Station ◽  
Family Friendly ◽  
The Status ◽  
Part Time ◽  
The Uk ◽  
And Control

PurposeTo study the effects of the introduction of part‐time working on managing a police force.Design/methodology/approachThis case study involved in‐depth, semi‐structured interviews with part‐time officers in an English police force, their full‐time colleagues and managers.FindingsThe author illustrates practical problems which police managers face in ensuring they have staff in adequate numbers and experience to carry out the duties required of an organization which has to operate 24 hours‐a‐day, seven days‐a‐week and which has no way of knowing in advance what demands will be placed on it at any given time. The study focuses attention on the dilemma of legislation designed to improve the status of part‐time workers generally, and people's expectation of “family friendly” employment, with the traditional “command and control” needs of an organization such as a police force.Practical implicationsImplications for human resource management are identified, as the conflicting needs and views of manager and part‐time employees are explored. These conflicts are particularly difficult for HR to reconcile as part‐time and reduced‐hours working continues its expansion.Originality/valueProvides some useful information on part‐time working at a police station in the UK.

Learning strategies for competence development in enterprises

2017 ◽  
Vol 49 (1) ◽  
pp. 1-5
Author(s):  
Ulrik Brandi ◽  
Rosa Lisa Iannone
Keyword(s):  
Human Resources ◽  
Learning Strategies ◽  
Design Methodology ◽  
Large Scale ◽  
State Of The Art ◽  
Competence Development ◽  
Abductive Reasoning ◽  
Structured Interviews ◽  
Content Type ◽  
Enterprise Level

Purpose The purpose of this paper is to examine learning strategies for competence development at the enterprise level, and how these can be actualised in practice. The authors focus on three influential aspects, namely: the highest valued employee skills, main triggers for learning and investment in learning, as well as the most successful types of learning. Design/methodology/approach The empirical research was designed according to abductive reasoning. The data draw on research we undertook between 2013 and 2015, including semi-structured interviews with management, human resources and union representatives, as well as questionnaire responses from a total of 31 EU and 163 EU-competitors, across 53 industries and 22 countries. Findings Competence development requires flexible, learner-centred strategies for initiatives that respond to immediate business needs. Additionally, despite soft competences being so highly valued and sought after, investment (financial and other) by enterprises in developing them is low, relative to the investments poured into hard competences. Also, there is a clear employee demand gap for learning that develops soft competences. Originality/value Findings and recommendations are based on a large-scale empirical study, providing state-of-the-art knowledge, upon which we can renew our current learning strategies in workplaces.

scholarly journals Non-technical barriers for decentralised energy and energy efficient buildings

2014 ◽  
Vol 8 (4) ◽  
pp. 544-561 ◽  
Author(s):  
Chris I. Goodier ◽  
Ksenia Chmutina
Keyword(s):  
Critical Role ◽  
Structured Interviews ◽  
Content Type ◽  
Social Barriers ◽  
Energy Efficient Buildings ◽  
Key Stakeholders ◽  
Organisational Values ◽  
The Uk ◽  
And Control ◽  
Relationship Of

Purpose – This paper aims to demonstrate the complex inter-relationship of non-technical barriers involved in the implementation of decentralised energy (DE) projects. To meet its ambitious 2050 target of 80 per cent carbon emission reduction, the UK needs to increase dramatically the wider uptake of DE systems. Many examples exist internationally of DE systems leading to enhanced carbon emissions reductions, including systems based not only on technological but also on more innovative policy, financial and social-economic approaches. Design/methodology/approach – Following semi-structured interviews with key stakeholders and thematic analysis with NVivo8, four exemplar international DE case studies have been investigated. Findings – The main non-technical barriers were not necessarily financial, as is often believed; governance barriers, such as out-of-date regulations or unreliable partners, can also play a critical role in a project’s success or failure. Social barriers such as public apathy and misinformation often affect a project’s operation. It is further hypothesised that non-technical barriers are often shaped by personal and/or organisational values related to consumption, abundance, trust and control. Finally, recommendations are provided on overcoming these barriers with regards replicating similar DE projects in the UK context. Originality/value – A systematic perspective is presented, which takes into account the possible interactions between the various barriers and demonstrates that to remove some of these barriers, it is important to understand and account for their varied and interconnected nature.

scholarly journals Calculative measures of organising and decision-making in developing countries: the case of a quasi-formal organisation in Ghana

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Jacob Agyemang ◽  
Kelum Jayasinghe ◽  
Pawan Adhikari ◽  
Abongeh Tunyi ◽  
Simon Carmel
Keyword(s):  
Decision Making ◽  
Large Scale ◽  
Social Practices ◽  
Sub Saharan Africa ◽  
Structured Interviews ◽  
Content Type ◽  
Documentary Analysis ◽  
Sub Saharan ◽  
Traditional Setting

PurposeThis paper examines how a “quasi-formal” organisation in a developing country engages in informal means of organising and decision-making through the use of calculative measures.Design/methodology/approachThe paper presents a case study of a large-scale indigenous manufacturing company in Ghana. Data for the study were collected through the use of semi-structured interviews conducted both onsite and off-site, supplemented by informal conversations and documentary analysis. Weber's notions of rationalities and traditionalism informed the analysis.FindingsThe paper advances knowledge about the practical day-to-day organisation of resources and the associated substantive rational calculative measures used for decision-making in quasi-formal organisations operating in a traditional setting. Instead of formal rational organisational mechanisms such as hierarchical organisational structures, production planning, labour controls and budgetary practices, the organisational mechanisms are found to be shaped by institutional and structural conditions which result from historical, sociocultural and traditional practices of Ghanaian society. These contextual substantive rational calculative measures consist of the native lineage system of inheritance, chieftaincy, trust and the power concealed within historically established sociocultural practices.Originality/valueThis paper is one of a few studies providing evidence of how local and traditional social practices contribute to shaping organising and decision-making activities in indigenous “quasi-formal” organisations. The paper extends our understanding of the nexus between “technical rational” calculative measures and the traditional culture and social practices prevailing in sub-Saharan Africa in general, and Ghana in particular.

Barriers to intergenerational learning: a case of a workplace in Turkey

2020 ◽  
Vol 41 (3) ◽  
pp. 431-447
Author(s):  
Soner Polat ◽  
Yılmazer Yılmaz
Keyword(s):  
Large Scale ◽  
Study Data ◽  
Intergenerational Learning ◽  
Scale Production ◽  
Personal Factors ◽  
Structured Interviews ◽  
Content Type ◽  
Organization And Management ◽  
Relational Factors ◽  
The Hierarchical Structure

PurposeThe purpose of this study is to determine barriers to intergenerational learning.Design/methodology/approachThe research design is phenomenological, which is a qualitative research method. The study was carried out in a large-scale production facility in the Central District of Kocaeli, Turkey, and the study group of the research consists of 61 participants determined using the maximum diversity technique, one of the purposeful sampling techniques. Significant attention was paid to the examination of employees from all levels and every generation within the hierarchical structure of the company while selecting the working groups for the study. Data were collected through semi-structured interviews, and content analysis method was applied in the analysis of the data. Participants were questioned about barriers to their prejudices.FindingsAs a result of the research, it was observed that barriers “to being a leader for intergenerational learning” were gathered under three distinct themes: personal factors, relational factors and managerial factors. The most frequently stated subthemes of these were: “seeing knowledge and experience as a power” and “lack of job commitment and motivation” under personal factors, “communication problems” under relational factors and “insufficient support or not being supported or encouraged by management” under managerial factors.Originality/valueThis study should be of interest to researchers interested in educational organization use of barriers to intergenerational learning: a case of a workplace in Turkey, use of intergenerational learning by organization and management.

Facets of business-to-business brand equity: mixed-methods approach

2019 ◽  
Vol 37 (7) ◽  
pp. 754-769
Author(s):  
Priyanka Sharma ◽  
Raghu Nandan Sengupta ◽  
J. David Lichtenthal
Keyword(s):  
Brand Equity ◽  
Large Scale ◽  
Product Information ◽  
Generalized Method Of Moments ◽  
Structured Interviews ◽  
Data Set ◽  
Content Type ◽  
Explanatory Variables ◽  
Common Structure ◽  
Business To Business

Purpose The purpose of this paper is to highlight various aspects of business-to-business brand equity (B2BBE) and explain relative impact of marketing/advertising, research and development (R&D), human resource and distribution network to build compelling business brands that display better firm performance. Design/methodology/approach A total of 51 in-depth semi-structured interviews with distributors and industrial buyers revealed different facets of B2BBE. Generalized method of moments (GMM) was applied on a large-scale panel data set of industrial firms to estimate the effects of firms’ R&D, advertising/marketing, distribution and staff training (proxy to sources of B2BBE) on sales. Findings First, varying levels of product application criticality and end-customer brand stature reflect four distinct organizational purchase requirements, namely, assured performance, prestige, brand leaders and commodity. Second, a taxonomy of five sources of B2BBE (prominence, solutions, accessibility, relationships and network strength) manifests buyers’ interactive experience during the purchase cycle. Third, it illustrates the positive short-term effect of all explanatory variables coupled with the positive long-term impact of R&D on sales. Practical implications Features like B2C brand image, clear and precise product information, credit/flexible payment terms, distributor image, add-on services to the core product and upstream–downstream referrals characterize strong brands. GMM model results help managers, in budget allocation. Originality/value The originality of this paper lies in proposing a comprehensive B2BBE framework based on triangulation; deployment of a common structure to simultaneously investigate distributors and industrial buyers, to discover whether their philosophies reinforce/undermine industrial branding strategies; and suggesting the use of GMM model to arrive at actionable insights.

State, institutional entrepreneurship and the creation of the biopharmaceutical industry in a developing country

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Ali Babaee ◽  
Ali N. Mashayekhi ◽  
Rouholah HamidiMotlagh
Keyword(s):  
Developing Country ◽  
Large Scale ◽  
Case Study Research ◽  
Biopharmaceutical Industry ◽  
Institutional Entrepreneurship ◽  
Structured Interviews ◽  
Content Type ◽  
Institutional Knowledge ◽  
Industry Emergence

Purpose This study aims to explore the emergence and development of new industries, especially in the context of developing countries, by considering industry emergence and development as a large-scale institutional change or transition. Design/methodology/approach The authors conducted an inductive case study research on the emergence of the biopharmaceutical industry in a developing country. The data on the emergence and development of Iran’s biopharmaceutical industry during 1990 and 2018 were collected through semi-structured interviews, participation in meetings, visits to companies and analysis of archival texts. The data analysis was an inductive and iterative process. Findings In the emergence and development of the biopharmaceutical industry, there have been a few key agents, institutional entrepreneurs (IEs), in both the state and private sectors, who played main roles. Moreover, the most important type of knowledge which has been crucial for the decision-making of IEs has been informal, tacit and institutional knowledge. Furthermore, the authors identified a mechanism, inter-institutional circulation, as being most effective in the transfer of institutional knowledge among IEs. Originality/value The originality of this study is applying insights from institutional entrepreneurship and knowledge management literature to the extant literature on industry emergence and development.

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