Inward retail internationalization and exogenous – based outshopping on the US-Mexico border

Purpose Previous research on the internationalization of retailing typically focused on retail companies crossing borders to enter other countries. Yet, a large number of people cross country borders to outshop in neighboring countries. This form of inward retail internationalization has received little attention in the literature. To address this void, the purpose of this paper is to investigate the strategies of retailers in a border zone setting. Design/methodology/approach The authors collected data from 109 US retailers on the USA–Mexico border. The survey instrument included questions that captured the participants’ opinions regarding the importance of Mexican consumers, retail mix strategies, performance issues and overall retailer characteristics. Findings The findings show that US retailers perceive cross-border consumers as important to their performance. Interestingly, the findings also suggest that border zone retailers do not adapt their retail mix strategies with this target market in mind. Research limitations/implications The research was conducted at one particular border zone with its own unique characteristics. It is not clear whether the authors’ findings would apply in other inward internationalization contexts (e.g. medical tourism) or border zones. Future research should delve much more deeply into understanding outshopping motivations in border zones, but also the reasons why retailers do not actively engage in marketing their establishments to this target market. Practical implications The authors’ findings have interesting implications for retail managers in border zones. While exogenous and uncontrollable advantages on one side of the border may attract customers away from the other side of the border, retail mix customization under the control of retail managers may actually stimulate similar or better results. Border zone retailers are encouraged to engage in efforts to understand the border zone consumer and engage in programs directly targeted at them. Originality/value The study is grounded in theory and empirically assesses the retailers’ own contributions to enhancing their inward internationalization performance. By using the model of secondary boundary effects developed by Clark (1994) as their theoretical prism, the authors have put forward hypotheses, which address the aforementioned issues.

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Effects of digitalisation of organisations on internal audit activities and practices

Managerial Auditing Journal ◽

10.1108/maj-08-2020-2792 ◽

2021 ◽

Vol ahead-of-print (ahead-of-print) ◽

Author(s):

Nathanaël Betti ◽

Gerrit Sarens ◽

Ingrid Poncin

Keyword(s):

Data Analytics ◽

Internal Audit ◽

Future Research ◽

Content Type ◽

Internal Auditors ◽

Audit Planning ◽

Use Of Data ◽

The Us ◽

The Usa ◽

Legal Contexts

Purpose This paper aims to investigate how the internal audit function (IAF) modifies its activities and practices in relation to the digitalisation the organisation. This paper specifically examines the use of data analytics and the performance of consulting activities by internal auditors. Design/methodology/approach This paper is based on a survey conducted with 82 chief audit executives based in the USA and members of the institute of internal auditors. Findings Results indicate a positive relation between the organisation’s level of digitalisation and the use of data analytics by internal auditors during their missions. Results also indicate that the organisation’s level of digitalisation has an indirect effect on the proportion of the internal audit planning dedicated to consulting activities. Specifically, the use of data analytics mediates the relationship between the organisation’s level of digitalisation and the proportion of the internal audit planning dedicated to consulting activities. Research limitations/implications This research was conducted amongst internal auditors based in the US Future research could investigate the insights of other internal audit stakeholders and investigate different legal contexts. Practical implications Results show that digitalisation increases the use of data analytics by internal auditors and the performance of consulting activities. The results, therefore, highlight the importance of these two aspects for the IAF to continue to bring value to organisations. Originality/value This research provides more insights on internal audit working practices. The digitalisation of the organisation leads the IAF to use more data analytics and perform more consulting activities.

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Borderscapes and tourismscapes: The place of postcards in Mexican border town tourism

Geographia Polonica ◽

10.7163/gpol.0188 ◽

2020 ◽

Vol 93 (4) ◽

pp. 553-568

Author(s):

Dallen J. Timothy

Keyword(s):

Medical Tourism ◽

Border Zone ◽

Regional Tourism ◽

Northern Border ◽

Border Towns ◽

Border Town ◽

The Us ◽

Iconic Image ◽

Mexico Border ◽

Tourism Destinations

Since the early 1900s, Mexico’s northern border towns became important tourism destinations, receiving more foreign tourists than any other areas of Mexico. Historically, postcards followed the development of tourism in the borderlands, depicting unique border-oriented tourismscapes and life in general, and establishing an iconic image of the border as a rowdy, promiscuous and decadent location where Americans could spend their holidays abroad and participate in tourisms of vice. Until the 2000s, tourism in the US-Mexico border zone was overwhelmingly leisure oriented, and the proliferation of postcards illustrated that fact. Today, there are few postcards left and the ones that do remain are less focused on the border itself, as they once were; instead, they focus on the broader community with less emphasis on the borderline. Changes in border tourism from leisure pursuits to medical tourism and alcohol consumption, growing security concerns, and the proliferation of mobile phones and social media have almost entirely eliminated postcard use as a souvenir and marker of regional tourism identity in the US-Mexico borderlands.

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Marginalization and health: children's asthma on the Texas‐Mexico border

International Journal of Sociology and Social Policy ◽

10.1108/01443330910965813 ◽

2009 ◽

Vol 29 (5/6) ◽

pp. 287-304 ◽

Cited By ~ 5

Author(s):

Sara E. Grineski

Keyword(s):

Native American ◽

Negative Binomial ◽

The State ◽

Border Region ◽

Social Predictors ◽

Content Type ◽

The Us ◽

The Usa ◽

Mexico Border ◽

Us Mexico Border

PurposeThe purpose of this paper is to investigate children's vulnerability to asthma and its relationship with marginalized locations. More specifically, the effects of zip code level social predictors on children's asthma and their conditionality on location in the Texas‐Mexico border region are explored. The border region is perhaps the most marginalized in the USA.Design/methodology/approachData for analysis comes from the State of Texas and the US Bureau of the Census. Negative binomial regression models are used to predict asthma hospitalizations using a set of social predictors. Then, interaction effects are used to test if social predictors are conditional on border location.FindingsWithin the state of Texas, location in a metropolitan area, location along the US‐Mexico border, percent Hispanic, percent African American and percent Native American are positive and significant predictors of asthma hospitalizations; social class is negative and significant. The effects of proportion of Hispanics who were foreign born, median year of home construction, and percent of homes with inadequate heating are conditional on a zip code's location relative to the US‐Mexico border, with the slopes being steeper in border locations. Findings in general suggest that locational and social factors intersect in marginalized places (i.e. border regions of Texas) to create vulnerability to asthma hospitalizations.Research limitations/implicationsThis study is conducted solely in the USA.Originality/valueAs sociologists continue to consider space as a factor in health inequalities, this paper demonstrates the utility of considering space as operating at more than one scale.

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They did not start the fire: reviewing and resolving the issue of physician stress and burnout

Journal of Health Organization and Management ◽

10.1108/jhom-11-2016-0212 ◽

2017 ◽

Vol 31 (4) ◽

pp. 410-417 ◽

Cited By ~ 9

Author(s):

Julie Christine Babyar

Keyword(s):

Design Methodology ◽

Intervention Studies ◽

Future Research ◽

Organizational Strategies ◽

Physician Burnout ◽

Content Type ◽

Current State ◽

The Usa ◽

Research Accountability ◽

Physician Stress

Purpose Physician stress and burnout is a serious and common concern in healthcare, with over half of physicians in the USA meeting at least one criterion for burnout. The paper aims to discuss these issues. Design/methodology/approach A review on current state of physician stress and burnout research, from 2008 to 2016, was undertaken. A subsequent perspective paper was shaped around these reviews. Findings Findings reveal research strength in prevalence and incidence with opportunities for stronger intervention studies. While descriptive studies on causes and consequences of physician burnout are available, studies on interventions and prevention of physician burnout are lacking. Future research on physician stress and burnout should incorporate intervention studies and take care to avoid limitations found in current research. Accountability and prevention of physician burnout is the responsibility of the healthcare industry as a whole, and organizational strategies must be emphasized in future research. Originality/value The value of this research comes in the original comprehensive review, international inclusion and succinct summary of physician burnout research and strategies.

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Asset recovery in corruption cases

Journal of Money Laundering Control ◽

10.1108/jmlc-04-2015-0010 ◽

2016 ◽

Vol 19 (1) ◽

pp. 4-20 ◽

Cited By ~ 2

Author(s):

Peter Leasure

Keyword(s):

Vice President ◽

Comparative Case Study ◽

Content Type ◽

Case Study Analysis ◽

Asset Recovery ◽

The Us ◽

Quasi Experimental ◽

The Usa ◽

The Republic

Purpose – Asset recovery proceedings increasingly target corrupt foreign officials who acquire lavish assets as a result of capital gained through criminal acts. One extremely difficult issue arising in asset recovery proceedings is whether the capital used to acquire the assets can be traced to a criminal act. The purpose of this paper is to critique US tracing procedure through comparative analysis. Design/methodology/approach – A prominent series of cases brought by the USA and France against assets owned by Teodoro “Teodorín” Nguema Obiang, second Vice President of the Republic of Equatorial Guinea, produced mixed results on the tracing element. This paper utilizes a qualitative comparative case analysis to examine the US and French cases. Findings – The US results reflect serious weaknesses in the US law as compared to more effective French asset recovery procedure. Originality/value – Though this paper is certainly a comparative case study analysis, nearly identical facts and two different jurisdictions reaching separate conclusions bring us in the legal community as close as we can realistically come to quasi-experimental research. Comparative research in this area is severely lacking and sorely needed. The mechanisms identified in the French system clearly show flaws that are present in the US system.

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Accessible tourism: a bibliometric review (2008–2020)

Tourism Review ◽

10.1108/tr-12-2020-0619 ◽

2021 ◽

Vol ahead-of-print (ahead-of-print) ◽

Author(s):

Guanghui Qiao ◽

Liu Ding ◽

Linlin Zhang ◽

Huili Yan

Keyword(s):

English Language ◽

Research Literature ◽

Future Research ◽

Sampling Frame ◽

Multiple Sources ◽

Knowledge Maps ◽

Tourism Research ◽

Content Type ◽

The Usa ◽

Bibliometric Review

Purpose The purpose of this paper is to reveal the knowledge evolution process, research hotspots and future trends in the accessible tourism research literature from 2008 to 2020. Design/methodology/approach A total of 213 articles on accessible tourism were selected from the core collection database of Web of Science (WoS) and analyzed using CiteSpace. Findings Over the 13-year period between 2008 and 2020, an increasing number of studies have been published concerning accessible tourism, but the overall base is still small. The research content mainly includes six modules. Among institutions, the University of Technology Sydney has published the largest number of papers. Cooperation among countries involves the USA, the United Kingdom, Australia, Portugal and China. Tourism Management is the leading journal for disseminating research on accessible tourism. Definition of “Accessible tourism” and the different scope of this phenomenon are re-discussed. In recent years, “experience” and “participation” have become the “new favorites” in accessible tourism research, which could reveal insights into future research directions. Research limitations/implications The sampling frame was defined in terms of the WoS database and even though this is an important database for global academic information, in the big data era, the authors may have to integrate information from multiple sources to comprehensively reveal and understand knowledge maps. Second, because of the operational constraints of the CiteSpace software, the authors only selected outputs published in peer-reviewed journals, excluding other published works, such as books and conference papers. Finally, because of the language restrictions of the authors, this research is limited to journals published in the English language. Practical implications Practically, the results of this study made a conclusion of accessible tourism research so that the researchers can easily know what has currently been done and what future research can do. Tourism managers can also understand the demands and the constraints of tourism for the people who have barriers to travel. They can supply more specific products for the accessible tourism and further promote the construction of barrier-free travel environments. Originality/value This paper unifies the literature on senior tourism and people with disabilities tourism, and uses CiteSpace to construct data and network visualizations, including a burst and dynamic analysis for the period covered by the sample. Furthermore, this paper proposed a more diversified accessible tourism.

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Macroeconomic conditions are only an illusion, not the solution, to firm sustainability: unveiling the new dimension of stakeholder well-being

International Journal of Ethics and Systems ◽

10.1108/ijoes-02-2021-0038 ◽

2021 ◽

Vol ahead-of-print (ahead-of-print) ◽

Author(s):

Zahid Irshad Younas ◽

Mahvesh Khan ◽

Mamdouh Abdulaziz Saleh Al-Faryan

Keyword(s):

Well Being ◽

Developed Countries ◽

Macroeconomic Performance ◽

Content Type ◽

Macroeconomic Conditions ◽

Us Economy ◽

The Us ◽

The Usa ◽

Negative Impacts ◽

The One

Purpose The purpose of the study is to explore the misconception that in developed countries, macroeconomic performance lead to sustainable firms or improves stakeholder well-being. The results may be the opposite or even worse. Design/methodology/approach This study examined this misconception using balanced panel data from 1,122 firms from different sectors of the US economy and data on macroeconomic performance from the World Bank. Findings The results of the one-step generalised method of moments indicate that most macroeconomic performance indicators had significant and negative impacts on firm sustainability and stakeholder well-being. Practical implications From a societal perspective, the results illustrate that the fruits of macroeconomic performance of the US economy do not reach stakeholders through firms’ sustainability. Thus, linking the economy’s macroeconomic performance with firm sustainability is vital for sustainably uplifting society and for stakeholder well-being. Originality/value From a policy perspective, this study reveals that the greater focus on macroeconomic performance in the USA over the past decades has resulted in lower firm sustainability because of the malfunctioning of social, economic, environmental and governance factors. This has negatively influenced stakeholder well-being in the country.

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Cultural differences in gift recipients’ attitude and behavior toward disliked gifts

Journal of Consumer Marketing ◽

10.1108/jcm-07-2019-3308 ◽

2021 ◽

Vol ahead-of-print (ahead-of-print) ◽

Author(s):

Theeranuch Pusaksrikit ◽

Sydney Chinchanachokchai

Keyword(s):

Cultural Differences ◽

Future Research ◽

Content Type ◽

Relationship Closeness ◽

Marketing Segmentation ◽

Self Construal ◽

The Usa ◽

And Behavior ◽

Different Cultures ◽

The Relationship

Purpose The purpose of this paper is to examine the effects of cultural differences and the types of relationship closeness involved in recipients’ emotional and behavioral reactions after receiving disliked gifts. Design/methodology/approach Collecting data from Thailand and the USA, two experiments were conducted in a 2 (self-construal: independent/interdependent) × 2 (relationship closeness: close/distant) between-subjects design. Study 1 explores the recipients’ feelings and reactions upon receipt of a disliked gift. Study 2 explores the disposition process for a disliked gift. Findings The results show that a recipient’s emotions, reaction and disposition process can be affected by cultural differences and relationship closeness: specifically that close and distant relationships moderate the relationship between self-construal and gift-receiving attitudes and behaviors. Research limitations/implications Future research can investigate representative groups from other countries to broaden the generalizability of the findings. Practical implications This understanding can guide gift-givers when selecting gifts for close or distant recipients across cultures. Additionally, it can help retailers develop and introduce new marketing strategies by applying self-construal as a marketing segmentation tool for gift purchase and disposition. Originality/value This research is among the first studies to offer insights into how individuals in different cultures manage disliked gifts they receive from people in either close or distant relationships.

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Engagement, inclusion, knowledge sharing, and talent development: is reverse mentoring a panacea to all? Findings from literature review

European Journal of Training and Development ◽

10.1108/ejtd-01-2021-0005 ◽

2021 ◽

Vol ahead-of-print (ahead-of-print) ◽

Author(s):

Sanghamitra Chaudhuri ◽

Sunyoung Park ◽

Karen R. Johnson

Keyword(s):

Literature Review ◽

Social Exchange ◽

Social Exchange Theory ◽

English Summary ◽

Exchange Theory ◽

Future Research ◽

Content Type ◽

The Past ◽

Member Exchange ◽

The Usa

Purpose The purpose of this study is to systematically review the practice of reverse mentoring and draw a timeline of the research over the past two decades. Considering the novelty of this intervention, this paper proposed an agenda for future research on this burgeoning topic. Design/methodology/approach By adopting narrative literature review and Gregory and Denniss’ (2018) four-step process, this paper reviewed 54 studies grounded in conceptual, literature review and empirical research published between 1998 and 2020. Findings The articles included in the literature review on reverse mentoring research were summarized according to journal publications, research methodologies, contextual settings, theoretical framework, purpose and outcomes. Reverse mentoring studies are dominantly published in educational journals using primarily qualitative and conceptual approaches to explore both academic and business contexts within the USA and Europe. Theories frequently used to frame and examine the need of reverse mentoring included social exchange theory and leader-member exchange theory. The fundamental purpose of reverse mentoring research is to transfer knowledge and to bridge the technology divide between intergenerational groups. Reverse mentoring has been used to promote inclusivity between multiple generations in relation to gender, ethnicity and culture. Originality/value As per the knowledge, this is the first-ever comprehensive English summary of reverse mentoring research done in the past two decades. Findings from this research can be used to better understand reverse mentoring research trends and directions.

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