Integration of e-government services delivery in Australia: Implications for China

2010 ◽  
Author(s):  
Jia Tina Du
Keyword(s):  
Government Services ◽  
Services Delivery

Mobile Government in Egypt

2013 ◽  
pp. 190-210
Author(s):  
Hesham Eldeeb ◽  
Hesham Farouk ◽  
Taha Mahdy
Keyword(s):  
Mobile Devices ◽  
Good Governance ◽  
Computer Applications ◽  
Efficient Manner ◽  
Government Services ◽  
Governmental Agencies ◽  
Services Delivery ◽  
The Republic ◽  
The Government ◽  
Egyptian Government

Modern governmental agencies aim to present their services to citizens in an efficient manner. The methods employed for delivering these services are usually based on traditional computer applications. However, the computer applications suffer from limitations related to the services themselves as well as time and place. To overcome these limitations, governments are keen to use non-traditional and innovative forms for services delivery. In this context, mobile devices and applications built for such technologies can be efficiently used for delivering governmental services to citizens. This way of Government to Citizen (G2C) interaction is often referred to as m-Government. The Egyptian government has implemented many IT-based projects in the last decade. Currently, it aims to transform these projects to mobile platform. In this chapter, the authors discuss m-Government in Egypt and its related issues. The chapter begins by a survey for the available e-Government services in Egypt. So, the current Egyptian mobile situation is stated. Consequently, the chapter analyzes the possible opportunities for the government presenting m-Government services. Finally, the challenges facing the mobile applications industry in Egypt are discussed. At the same time, this chapter introduces some possible solutions for these challenges. The analysis of the Egyptian situation shows that the Egyptian society has many opportunities for developing m-Government applications. These opportunities should be exploited. Moreover, the existing challenges facing m-Government in Egypt can be avoided by good governance. The cooperation between all authorities in the republic is a must for the effectiveness and efficiency of m-Government projects.

scholarly journals MODELING THE IMPACTS OF E-GOVERNMENT SERVICES ON CORRUPTION REDUCTION IN RWANDA: A CASE EVIDENCE FROM NYAMASHEKE DISTRICT, RWANDA

2021 ◽  
Vol 6 (2) ◽  
Author(s):  
Mweruli Fidele Tubanambazi ◽  
Eric Ruvuna
Keyword(s):  
Outcome Variable ◽  
Parameter Estimates ◽  
Data Set ◽  
Explanatory Variables ◽  
Government Services ◽  
Services Delivery ◽  
Local Services ◽  
The Cost ◽  
The Impact ◽  
Services Use

The study entitled modeling the impacts of e-government services on corruption reduction in Rwanda: Case evidence from Nyamasheke District, Rwanda was about assessing the contribution of e-government services use on reducing corruption in the area under study. The study was guided with the objective of exploring the utilization of multinomial logistic regression (MLR) in modeling the impact of e-government services on reduction status of corruption. In this regard, the MLR model was performed using a maximum likelihood estimation method on the data set collected to find the parameter estimates of the model describing the relationship between the explanatory and the outcome variables and determine the significance of the explanatory variables that contribute significantly to the reduction status of corruption in the area under study. The study adopted both qualitative and quantitative approaches to collect data from 381 respondents from the target population of 8041 using Solvin’s formula for sample size calculation. Data were collected using questionnaire and interview schedule techniques and analyzed using SPSS-23. In this analysis, the results show that on the total of eleven independent variables, the explanatory variables such as age, income, ownership of the devices used in applying for the local government services and the advice types were dropped from the training set of explanatory variables that contribute significantly to the reduction of corruption in the area under study. In model selection that overall fits well the data, the obtained variables that contributed significantly to the outcome variable were education, e-government services’ use status, cost of accessing e-government services and the e-government services types delivery. The parameters estimate of the selected model revealed that the variables that best predicted the probability of reducing corruption once the e-government services are delivered online were education, status of using e-government services, types of e-government services delivery online while the cost of accessing the e-government services decreased the logit (the probability) of reducing corruption. The main challenges faced by users of e-government services were the cost given while applying to these e-government services is high and lack of enough skills to cope with technological usage. Finally the study recommended that local leaders in the area under study should strengthen the online system in delivering local services to people, educate people to be aware about the use of e-government services since the more a person is educated the more is attempting to use e-government services and then reduce the cost of using e-government services while applying to the local services since this has been the only explanatory variable that decreased the logit of reducing corruption in the study area. <p> </p><p><strong> Article visualizations:</strong></p><p><img src="/-counters-/edu_01/0790/a.php" alt="Hit counter" /></p>

scholarly journals E-GOVERNMENT IN GHANA: THE BENEFITS AND CHALLENGES

2021 ◽  
Vol 10 (01) ◽  
pp. 124-140
Author(s):  
Ghassan A.O. Abusamhadana ◽  
Kinn Abass Bakon ◽  
Nur Fazidah Elias
Keyword(s):  
Digital Divide ◽  
African Country ◽  
Current Knowledge ◽  
Public Knowledge ◽  
Security Threats ◽  
Four Dimensions ◽  
Government Services ◽  
Services Delivery ◽  
Substantial Investment ◽  
Academic Discourses

The result of substantial investment and the formulation of impressive policies for e-government implementations has transitioned Ghana from a mediocre to a high e-government readiness in the latest United Nations Biannual E-Government Development Index (EGDI). Ghana is the only African country to achieve this feat. However, how e-government service delivers benefits to Ghanaians and the challenges this technology is encountering seems to be overlooked by researchers in extant academic discourses. As a result, important scientific knowledge about this topic in the context of Ghana is missing. This paper aims to review articles on e-government to identify its merits to the Ghanaian public and businesses and single out the challenges it faces. The narrative review method was employed to search, review, and synthesise the extant literature. The review showed that there is a paucity of e-government related literature in the context of Ghana. Among the few articles that were found and reviewed, the benefits associated with e-government are; (1) reduction of corruption prospects, (2) efficiency of government services delivery, (3) access to government services, and (4) cost reduction. Moreover, the challenges associated with e-government are; (1) digital divide and its four dimensions, (2) culture challenge, (3) sabotaging of government infrastructure, (4) power interruptions, (5) citizens trust issues, (6) security threats, and (7) low public knowledge. This article contributes to the limited body of research on e-government in developing countries, particularly Ghana, by mapping a potential field of research, synthesising the current knowledge of e-government in Ghana, and creating an agenda for further research. Also, the up-to-date knowledge provided by this paper could assist the authorities in making prudent e-government policies

E-Government

2012 ◽  
pp. 217-228
Author(s):  
Denis Yannacopoulos ◽  
Panagiotis Manolitzas ◽  
Athanasios Spyridakos
Keyword(s):  
Multicriteria Analysis ◽  
Electronic Government ◽  
The European Union ◽  
Web Based ◽  
Total Utility ◽  
Government Services ◽  
Eu Member States ◽  
Services Delivery ◽  
Reliable Methods ◽  
The Web

Governments across the European Union (EU) face the challenge of responding to public demand for more responsive, efficient and effective services. E-Government based on the principle of providing services via internet to citizens and companies. The rapid growth of electronic government gave the EU the ability to correspond more effectively to the needs of citizens and provide more valuable services. In this paper the authors analyze the web based services that have been developed by EU member states. A comparative measurement of the progress of online services delivery is presented using a Multi-criteria INteractive Ordinal Regression Analysis (MINORA) system. The paper demonstrates the importance of Multicriteria Analysis and the use of reliable methods that allowed the development of a function of total utility dynamically modified depending on the evolution of e-government services.

E-Government and Social Exclusion

2011 ◽  
pp. 222-239
Author(s):  
Liz Lee-Kelley ◽  
Thomas James
Keyword(s):  
Social Exclusion ◽  
Hard Core ◽  
The Public ◽  
Government Services ◽  
Personal Attitude ◽  
Services Delivery ◽  
The Social ◽  
Key Drivers ◽  
Facilitating Conditions ◽  
Internet Literacy

In the U.K., central government’s vision is to deploy all local government services electronically by 2005. Yet recent government and commercial statistics have indicated a widening gap between those who are e-literate and those who are not. This study examines the possibility of social exclusion from e-government implementation. Anchored on two questions: (1) What are the factors influencing the adoption of e-government initiatives? and (2) Is the implementation of e-government likely to result in the social exclusion of certain groups in the community? The study sampled members of the public from two local authorities in the U.K. to investigate their dispositions towards the new offering of online government services. The results found that unlike previous research, basic demographic characteristics do not appear to be related to Internet (or e-government) use. This could be a consequence of new and improved technologies reducing access barriers. However, there were clear indications that language, ethnicity, cognitive computer skills and a positive personal attitude towards online transactions are the key drivers for e-government adoption. Of concern is the existence of a hard core of non-users, which will require a proactive policy to provide the relevant facilitating conditions to promote use and experience. This study contributes to a better understanding of the factors required for effective online public services delivery and the ways to direct resources into increasing Internet literacy and use.

A Review of eGovernment Services in Nigeria

2012 ◽  
pp. 205-221 ◽  
Author(s):  
Gbola Olasina
Keyword(s):  
Developing Countries ◽  
Communication Technology ◽  
Cost Effective ◽  
Related Literature ◽  
The Public ◽  
Government Services ◽  
Services Delivery ◽  
Adoption And Implementation ◽  
The World ◽  
Information And Communication

Government managers worldwide have, within the last decade, come to the realization that Information and Communication Technology (ICT) is a viable tool that can help them achieve their aims: to deliver efficient and cost effective services to its citizenry, et cetera. To this end governments in most developed and developing countries of the world are at different stages of adoption and implementation of their chosen eGovernment policies and initiatives as is the case with Nigeria. The chapter examines a national discussion by reviewing literature on eGovernment services and applications available to the public in Nigeria. Adoption of eGovernment applications and services has transformed traditional government services’ delivery in many countries with attendant implications for governments and citizens. The methodology will be a review of related literature and will draw up conclusions from the literature to propose a plan for eGovernment services in Nigeria.

Sign in / Sign up

Export Citation Format

Share Document