Design Roadmapping in an Uncertain World: Implementing a Customer-Experience-Focused Strategy

2018 ◽  
Vol 61 (1) ◽  
pp. 43-70 ◽  
Author(s):  
Euiyoung Kim ◽  
Sara L. Beckman ◽  
Alice Agogino

Technology is rapidly changing, and customers are seeking not just products and services but experiences. Traditional approaches to strategic planning using product and technology roadmaps are no longer sufficient. This article describes the emergence of what the authors call “design roadmapping” approaches that are grounded in the creation of customer experiences, and which drive the choices of features, functionality, and technology. Design roadmapping provides stability for the future, even as technologies are changing, and keeps organizations more focused on the customers they are serving.

2018 ◽  
Vol 7 (2) ◽  
pp. 178
Author(s):  
Satri Yadi ◽  
Yuniarti Munaf ◽  
Dhasono Dhasono

AbstrakAso Gumbalo dalam penciptaan karya seni lukis diilhami dari kehidupan pengembala yang menjadi inspirasi pencipta yang diungkap melalui media seni lukis dengan mengambil ide “Harapan Pengembala” (Aso Gumbalo). Harapan Gembala dapat diartikan sebagai keinginan, kecendrungan dan dorongan hati yang kuat terhadap sesuatu hal yang ingin direalisasikan untuk menjadikan seorang lebih baik dimasa depan. Pengekspresian ide cipta berangkat dari fenomena Aso Gumbalo yang pencipta ungkap dengan ekspresi simbolik kedalam penciptaan karya seni lukis. Metode penciptaan karya ini melalui tahapan yaitu; 1) Tahap eksplorasi adalah tahap pencarian ide-ide dengan melakukan riset emik dan etik untuk pembuatan karya, 2) Tahap perancangan yaitu tahap pembuatan purwarupa yang akan diwujudkan kedalam bentuk karya seni lukis, 3) Tahap proses garapan karya. Konsep dari penciptaan karya merupakan ekspresi simbolik dengan memanfaatkan idiom tradisi, ekspresi tersebut digambarkan pada perwujudan karya menggunakan strategi media dan strategi visual dengan menggunakan konsep pengolahan bentuk, yaitu disformasi dan transformasi dengan melakukan penggabungan beberapa teknik antara lain, teknik plakat, transparan, tekstur semu dan tekstur nyata. Aso Gumbalo sebagai inspirasi yang diungkapkan dalam bentuk karya seni lukis ekspresi simbolik. Karya-karya yang diciptakan pengkarya disajikan dalam bentukpameran.           Kata Kunci:aso gumbalo, ekspresi simbolik, seni lukis.   AbstractAsoGumbalo in the creation of painting works was inspired from the life of the shepherd who became the inspiration of the creator which revealed through the medium of painting by taking the idea of "Hope of the Shepherd" (AsoGumbalo). Shepherd Hope can be interpreted as a strong desire, inclination and encouragement towards something that wants to be realized to make someone better in the future. The expression of copyrighted ideas departs from the phenomenon of AsoGumbalo, which the creator expressed with a symbolic expression into the creation of painting. This method of creating works through several stages, namely; 1) The exploration phase is the stage of searching for ideas by conducting emic and ethical research for the production of works, 2) the design phase that is the prototype-making stage which will be realized in the form of painting, 3) the process stage of the work done. The concept of creation of works is a symbolic expression by utilizing traditional idioms, these expressions are depicted in the realization of the work using media strategies and visual strategies by using the concept of form processing, namely deformation and transformation by combining several techniques, such as plaque, transparent, pseudo-texture and real texture. AsoGumbalo as an inspiration expressed in the form of paintings of symbolic expression. works created by artists are presented in the form of exhibitions.  Keywords:asogumbalo, symbolic expression, painting.  


2019 ◽  
Vol 24 (2) ◽  
pp. 343-367
Author(s):  
Roberto Paura

Transhumanism is one of the main “ideologies of the future” that has emerged in recent decades. Its program for the enhancement of the human species during this century pursues the ultimate goal of immortality, through the creation of human brain emulations. Therefore, transhumanism offers its fol- lowers an explicit eschatology, a vision of the ultimate future of our civilization that in some cases coincides with the ultimate future of the universe, as in Frank Tipler’s Omega Point theory. The essay aims to analyze the points of comparison and opposition between transhumanist and Christian eschatologies, in particular considering the “incarnationist” view of Parousia. After an introduction concern- ing the problems posed by new scientific and cosmological theories to traditional Christian eschatology, causing the debate between “incarnationists” and “escha- tologists,” the article analyzes the transhumanist idea of mind-uploading through the possibility of making emulations of the human brain and perfect simulations of the reality we live in. In the last section the problems raised by these theories are analyzed from the point of Christian theology, in particular the proposal of a transhuman species through the emulation of the body and mind of human beings. The possibility of a transhumanist eschatology in line with the incarnationist view of Parousia is refused.


Author(s):  
Todor Dyankov ◽  

The generl goal of this research study is to rethink the marketing opportunities to manage the customer experience with the tourism brand based on some world-renowned marketing innovations in tourism. The ongoing global pandemic crisis poses challenges to the future successful development of tourism and in particular tourism brands. The revival of the tourist brand is based on the inevitable process of total digitalization of business and market processes on one hand, but on the other hand the living human contact with the brand is becoming more and more demanding. Overcoming travel fears is in alignment with the restoration of the customer trust in the tourist brand. The transformation of tourism brand is still to come and the key to a successful completion is the new way of managing the customer experience.


Cities ◽  
1986 ◽  
Vol 3 (2) ◽  
pp. 125-136
Author(s):  
George Nicholson ◽  
Leith Penny

Author(s):  
Małgorzata Mączko

The article aims to analyse the phenomenon of a Norwegian Internet-TV show for teenage audiences, Skam (2015–2017). The transmedia storytelling used in this production resulted in unforeseen international acclaim, subsequently leading to the creation of local remakes of the series. The article will outline the main issues that the show has dealt with, as well as the immersion-building narrative solutions used by the creators. Moreover, it will discuss Skam’s reception by Norwegian and international audiences, and suggest potential directions for the future development of this format.


Author(s):  
Novi Noviar nurdin kasim ◽  
Imelda Meldawati Artayani

Kampung Kara’ba merupakan kampung nelayan yang ada di pesisir Kota Makassar  yang  pada kenyataannya kurang tertata dan diperhatikan. Disamping legalitas bermukim yang tidak ada, Kampung Kara'ba masuk dalam kategori rawan akan bencana alam seperti ombak pasang,  banjir, angin  puyuh dan juga  ancaman akan penggusuran yang terus meresahkan kalangan masyarakat Kara'ba, bahkan sampai pada pembangunan disekitarnya yang memaksa masyarakat nelayan Kara'ba mau tidak mau harus beralih profesi. Hal itu juga yang menyebabkan adanya wacana penataan dan perencanaan Kampung Kara'ba. Maka dari itu perlu adanya penggalian data eksisting dan aktivitas pada Kampung Nelayan Kara’ba agar nantinya bisa menjadi masukan rencana desain. Dengan menggunakan metode partisipatif atau pelibatan warga dan pihak-pihak terkait secara menyeluruh serta observasi lapangan, penulisan ini bertujuan untuk mengetahui kondisi eksisting dan aktivitas Kampung Nelayan Kara’ba. Pada pesisir pantai Makassar, terdapat berbagai macam kondisi  eksisting dan aktivitas yang dilakukan  oleh penduduk setempat maupun pengunjung. Berdasarkan analisis yang dilakukan, didapatkan hasil bahwa ada beberapa kondisi eksisting yang memungkinkan untuk dimasukkan dalam rencana perancangan Kampung Nelayan Kara’ba, tetapi ada pula yang sebaiknya dihilangkan demi terciptanya suatu rancangan bersama, yang diharapkan dapat menyelesaikan permasalahan ditingkatan warga dan tidak lagi menimbulkan permasalahan kedepannya, sehingga dari proses tersebut terciptalah hasil desain perancangan permukiman Kara'ba yang bercirikan perkampungan suku Bugis-Makassar dengan infrastruktur, fasilitas umum, sosial, dan ekonomi yang memadai,  serta penekanan hunian yang merupakan transformasi pembaharuan rumah tradisional Bugis-Makassar dengan sentuhan arsitektur neo-vernakuler. Kata kunci: permukiman nelayan, kondisi eksisting, aktivitas, partisipatif, profesi, perancangan.   Kara'ba Kampoong   is a fisherman's kampoong in cost city of Makassar which in fact unattended and   less organized. Beside of that, there is no legality settled. Kara'ba Kampoong included in the prone to natural disasters category such as tidal wave, flood, whirlwind, and also threats of evictions that make people restless, and even to the surrounding development forced the fishing community in Kara'ba to change their job.  It also  causes the arrangement discourse and planning of Kara'ba Kampoong. So, it is very important the existence of extracting fisherman kampoong, so that later can be include by design plan. By using the participative method or involving   the community and related parties overall and field observation. This writing aims to know  about  existing  condition and activities in Kara'ba Fisherman Kampoong. In cost city of Makassar, there are many kind of existing conditions which allows to be included in designing planing of Kara'ba Fisherman Kampoong, but some of them should not exist for the creation of a joint design, which is expected to solve the problems in the future, so by that process designing of Kara'ba settlement can be created which is the character of the Fisherman Kampong Bugis- Makassar with infrastruckture, public facilities, sosial, adequate economy, and four types of dwellings are tranformation of traditional house renewal Bugis-Makassar with architecture neo-vernakuler.


2006 ◽  
Vol 86 (1) ◽  
pp. 203-210 ◽  
Author(s):  
Zora Zivanovic ◽  
Sinisa Trkulja

The need for planning, as a process through which the future can be influenced to a certain extent, gave a new form of this activity, that has characteristics of generalization, flexibility and adaptability in time and in space which it refers to. That is strategic planning, which tends to coordinate the variety of development components and has for its aim successful implementation based on planning objectives. In the practice of spatial planning in Serbia, important differences can be recognized in perception of the term "strategy" as a planning document, and in consequence differences in perception of its form, content and aim. In that sense, this paper is dedicated to the interpretation of different approaches in strategic spatial planning in Serbia and it points out strengths and weaknesses of those approaches.


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