Research on the factors affecting consumer trust in green residences—Based on SEM model and SPSS data processing software

2020 ◽  
pp. 002072092093035
Author(s):  
Jianping Yang ◽  
Yao Zhang
Keyword(s):  
Structural Equation ◽  
Perceived Value ◽  
Reliability And Validity ◽  
Original Data ◽  
Individual Characteristics ◽  
Consumer Trust ◽  
Environmental Responsibility ◽  
Analysis Software ◽  
Factors Affecting ◽  
Institutional Evaluation

The lack of consumer trust in green residences is an important reason why the green residential market is difficult to promote. According to the consumer theory and trust building model, structural equation model (SEM) of the factors affecting the trust of green residences is established. According to the questionnaire of 368 consumers in Xi’an, China, the reliability and validity of the original data are analyzed by SPSS data analysis software, and SEM model is processed by AMOS analysis software to obtain the key influencing factors of consumer trust in green residences. The results show that individual characteristics, green residential knowledge, green residential information, environmental responsibility awareness, perceived value, and institutional evaluation are important factors influencing consumer trust. Individual characteristics, environmental responsibility awareness, and institutional evaluation significantly positively affect consumer trust at the 1% level; green residential knowledge and green residential information significantly positively affect consumer trust at the 5% level; perceived value negatively affects consumer trust at the 1% level. The research results can provide an important reference for enhancing consumer trust and promoting the green residences.

A Study on Factors Affecting on Customer Intention to Use the Express Bus

2018 ◽  
Vol 34 (5E) ◽  
Author(s):  
Phuong Nguyen Van ◽  
Hieu Trung Nguyen ◽  
Toan Bao Le
Keyword(s):  
Local Government ◽  
Service Quality ◽  
Behavioral Intention ◽  
Structural Equation ◽  
Perceived Value ◽  
Equation Model ◽  
Corporate Image ◽  
Organizational Image ◽  
Factors Affecting ◽  
Managerial Implications

The improvement of transit service quality is an essential role in developing urban and interstate transportation. The local government, as well as bus service companies, should understand the behavioral intention of passengers to meet their expectation and requirements. This paper aims to highlight such behavioral decision and investigate dominant factors that influence the customers’ decision to use the express bus. The study explores the case of express bus companies in Tay Ninh province, Vietnam. By using the structural equation model approach to analyze the data collected from 295 passengers, who have experienced in using the express bus, the results reveal that service quality has a significantly positive relationship with both perceived value and corporate image. Specifically, customer satisfaction and organizational image also positively influence behavioral intention. Meanwhile, service quality indirectly affects on behavioral intention throughout perceived value and corporate image. Based on the findings, we provided some insightful managerial implications and recommendations to managers of bus carriers, and valuable practical suggestions to policymakers in the local government of Tay Ninh province to improve the service quality to encourage more citizens to use the express bus.

scholarly journals Senior Consumer Motivations and Perceived Value of Robot Service Restaurants in Korea

2021 ◽  
Vol 13 (5) ◽  
pp. 2755
Author(s):  
Min-Kyu Kwak ◽  
JeungSun Lee ◽  
Seong-Soo Cha
Keyword(s):  
South Korea ◽  
Low Income ◽  
Structural Equation ◽  
Perceived Value ◽  
Reliability And Validity ◽  
Equation Modeling ◽  
Consumer Innovativeness ◽  
Face To Face ◽  
Perceived Values ◽  
Level Group

This research empirically tested a theoretical model by defining senior customers’ intentions to use robot service restaurants emerging in South Korea. Non-face-to-face services have become increasingly important for seniors. Therefore, restaurant marketers should cater to senior customers’ needs by sustaining robot service restaurants. The study analyzed 243 questionnaires to verify the reliability and validity of the measurement items. The research hypotheses were examined using structural equation modeling (SEM). The suggested model comprised three stages: motivated consumer innovativeness (MCI), perceived value, and planned behavior (attitude, intention to use). The results revealed that senior customers’ perceived values positively influenced attitude and were enhanced by hedonically MCI (hMCI) and socially MCI. Moreover, the hedonic and social elements of motivation improved the attitude and usage intentions of robot service restaurants for senior customers. However, these relationships differed in terms of the income level of the customer groups. For the low-income senior-level group, hMCI was more influential on the perceived value. This study is meaningful because it analyzes the effect of MCI of seniors on the perceived value of robot service restaurants, which are growing rapidly in South Korea. It has empirically proved the moderating effect of different income groups, providing practical implications.

scholarly journals Factors Affecting the Adoption of Photovoltaic Systems in Rural Areas of Poland

Energies ◽  
2021 ◽  
Vol 14 (17) ◽  
pp. 5272
Author(s):  
Marek Angowski ◽  
Tomasz Kijek ◽  
Marcin Lipowski ◽  
Ilona Bondos
Keyword(s):  
Rural Areas ◽  
Structural Equation ◽  
Perceived Value ◽  
Economic Benefits ◽  
Intention To Use ◽  
Photovoltaic Systems ◽  
Consumer Innovativeness ◽  
Factors Affecting ◽  
Subjective Knowledge ◽  
Intention To Purchase

The paper aims to identify and explain the factors influencing the decision-making process on the behavioural intention to use home photovoltaic systems by Polish households and potential buyers. The survey was conducted in 2021 on a sample of 521 participants. The research used a random sample of households without PV systems located in the rural areas in Poland, where the adoption of innovative technologies related to obtaining energy from renewable sources is especially important. Structural equation modelling (SEM) was applied to measure structural relationships. The main finding indicates that consumer innovativeness has the strongest impact on the intention to purchase a photovoltaic installation. The perceived value also affects the intention to purchase a photovoltaic installation. The perceived value is affected by perceived economic benefits and indirectly by the subjective knowledge of PV. Surprisingly, environmental concerns negatively affect the intention to use PV installations.

Perceived value, trust and purchase intention of organic food: a study with Brazilian consumers

2020 ◽  
Vol 122 (4) ◽  
pp. 1070-1184 ◽  
Author(s):  
Eluiza Alberto de Morais Watanabe ◽  
Solange Alfinito ◽  
Isabelle Cristina Galindo Curvelo ◽  
Kavita Miadaira Hamza
Keyword(s):  
Latent Variables ◽  
Purchase Intention ◽  
Structural Equation ◽  
Organic Food ◽  
Perceived Value ◽  
Consumer Trust ◽  
Equation Modeling ◽  
Future Research ◽  
Content Type ◽  
Food Market

PurposeThe consumption of organic food grows worldwide, increasing the need of studies seeking to understand factors influencing its consumption. To extend the understanding of organic food market, the present research seeks to explore the effect of perceived value on consumer trust and purchase intention in Brazil.Design/methodology/approachA survey with 274 Brazilian consumers of organic food was carried out. Perceived value was measured through four dimensions: functional, economic, social and emotional. The convergent and discriminant validities of latent variables were confirmed. The relationships among them were tested using structural equation modeling.FindingsThe results indicate that functional and emotional values positively affect consumer trust and that only emotional value motivates purchase intention. The trust had no direct influence on purchase intention. Thus, the perceived value is an important aspect in the prediction of trust and purchase intention among Brazilian consumers.Originality/valueThe identified results enlarge the understanding of Brazilian organic food market and consumer behavior and point out some opportunities for future research involving the subject.

The perceived value of accessibility in religious sites – do disabled and non-disabled travellers behave differently?

2016 ◽  
Vol 71 (2) ◽  
pp. 105-117 ◽  
Author(s):  
Ariadna Gassiot Melian ◽  
Lluís Prats ◽  
Lluís Coromina
Keyword(s):  
Structural Equation ◽  
Perceived Value ◽  
Reliability And Validity ◽  
Point Of View ◽  
Convenience Sample ◽  
Content Type ◽  
Confirmatory Factor ◽  
Religious Tourism ◽  
Self Administered Questionnaire

Purpose This study aims at exploring whether there are differences in behaviour between people with special access needs and those who do not have these needs at a religious destination. In particular, a comparison is made between the role and structure of the perceived value of accessibility and its effect on satisfaction and loyalty. Design/methodology/approach Data are collected using a self-administered questionnaire (n = 523). Information on perceived value of accessibility, satisfaction and loyalty is subjected to confirmatory factor analysis to ensure the reliability and validity of the three components. Structural equation modelling is used to test the hypothesized relationship between these constructs. Findings The weight of the items of the perceived value of accessibility is different between the groups analysed and its effects on satisfaction and loyalty are higher among people with access needs. Research limitations/implications Results imply that the perceived value of accessibility may be a determinant in predicting satisfaction. Thus, any study addressing the role of accessibility in a destination should take this factor into consideration. At the same time, from a practical point of view, ensuring accessibility will also benefit destinations in providing better experiences. A clear limitation of this study is the use of a convenience sample. Originality/value Religious tourism and accessible tourism have been treated as two separate issues in academic literature. However, curative shrines are sites where religious tourism and accessible tourism naturally merge. Hence, the originality of this article lies in its focus on accessible tourism in these religious sites.

Using a brief questionnaire to assess the overall perceptions of basketball spectators

2014 ◽  
Vol 4 (3) ◽  
pp. 212-222 ◽  
Author(s):  
Ferran Calabuig Moreno ◽  
Josep Crespo Hervás ◽  
Vicente J. Prado-Gascó ◽  
Juan M. Núñez-Pomar
Keyword(s):  
Factor Analysis ◽  
Latin American ◽  
Structural Equation ◽  
Structural Equation Models ◽  
Perceived Value ◽  
Reliability And Validity ◽  
Path Model ◽  
Sporting Events ◽  
Content Type ◽  
Validity Indices

Purpose – The purpose of this paper is twofold. The first aim is to obtain a valid and reliable instrument for the holistic analysis of sporting events, and the second is to test a causal model in which future intentions depend on spectators’ perceptions of quality, satisfaction, and value of these events. Design/methodology/approach – A total of 493 spectators of a professional basketball team in the Spanish ACB league responded to a survey to measure the overall performance of the sporting event service. Exploratory factor analysis and further confirmatory factor analysis using structural equation models provides the methodology for testing the reliability and validity of the instrument. Findings – The scales have adequate reliability and validity indices. The path model explains 35.8 percent of the variance in future intentions, 54.0 percent in perceived value, and 49.5 percent in spectators’ satisfaction. Quality proves a better predictor of perceived value than satisfaction. Both perceived value and satisfaction have a similar weight in predicting spectators’ future intentions. The data indicate that quality has an effect on spectators’ future intentions, by altering their perceptions of value and satisfaction. Research limitations/implications – The research findings are somewhat limited, due to the sample consisting entirely of spectators of a single team in the Spanish ACB league. Practical implications – Managers can use these findings to develop loyalty strategies by creating service value and increasing spectators’ satisfaction through quality improvements. Originality/value – This study contributes to the literature on service quality by providing an overall measure to assess service in professional sporting events in a Latin-American context.

scholarly journals KEPUASAN KONSUMEN TIDAK SELALU MEMBENTUK LOYALITAS

2017 ◽  
Vol 21 (3) ◽  
pp. 363
Author(s):  
Yasintha Soelasih
Keyword(s):  
Structural Equation Modeling ◽  
Random Sampling ◽  
Consumer Satisfaction ◽  
Structural Equation ◽  
Perceived Value ◽  
Reliability And Validity ◽  
Simple Random Sampling ◽  
Equation Modeling ◽  
Long Distance ◽  
Customer Perceived Value

Train users in Indonesia began to increase, it can be seen from the data of passengers as a whole increased from year to year. These improvements must be supported with the customer perceived value, because it will affect of rail users. Long distance train in Indonesia distinguished its kind, namely the executive, business and economics. In this study, it more emphasis on the train executives, especially in Java. Issues examined here is whether the customer perceived value have an influence on satisfaction and commitment resulting in loyalty. This affects the sustainability of a rail business, because the level of competition arise among existing transportation, whether by air, land or sea. Sampling was done by simple random sampling, the number of respondents was 323. The instrument was tested with reliability and validity. The data used to answer the problem by using structural equation modeling with six hypotheses were tested. The results indicate that the hypothesis occurs between the customer perceived value influence consumer satisfaction and commitment. The effect between satisfaction and commitment to loyalty shows that satisfaction has no effect on loyalty, commitment while consumers have an influence on loyalty.

Relationships Among Perceived Value, Satisfaction, and e-Trust: An e-CRM View of Online Restaurant Consumption

2020 ◽  
Vol 8 (5) ◽  
pp. 458-475
Author(s):  
Gang Zhang ◽  
Zongshui Wang ◽  
Hong Zhao
Keyword(s):  
Structural Equation ◽  
Positive Impact ◽  
Perceived Value ◽  
Production Quality ◽  
Equation Model ◽  
Customer Relationship ◽  
Price Fairness ◽  
Factors Affecting ◽  
Research Perspective ◽  
Affective Experiences

AbstractThis paper aims to propose a new trend in research which integrates the online customer relationship management through the perspectives of perceived value, satisfaction, and e-trust regarding the online restaurant in Chinese e-CRM business backgrounds. This study constructs a structural equation model to analyze the online restaurant marketing with the research perspective of the relationships among perceived value, satisfaction and e-Trust, corresponding to the cognitive belief, affective experiences and cognitive behavior of e-CRM. This model proposes six hypotheses concerning the relationships among perceived value, satisfaction and e-trust, aiming to demonstrate the predominant factors affecting the online restaurant sales and further to have a better understanding of the customers’ preferences on placing orders and purchases in the online context. The results show that there is a series of connections among perceived value, satisfaction and e-trust, and most of them are important. First, the perceived value has an incentive effect on satisfaction, e-trust, and customers’ commitment to a relationship. Second, satisfaction has a positive impact on e-trust and leads to the commitment to a relationship. Third, e-trust positively affects the consumer commitment to a relationship. In addition, production quality, service quality and price fairness have a significant impact on the perceived value.

Factors affecting the voluntary disclosure: a study by using smart PLS-SEM approach

2018 ◽  
Vol 60 (6) ◽  
pp. 1498-1508 ◽  
Author(s):  
Md. Abdur Rouf ◽  
M. Akhtaruddin
Keyword(s):  
Voluntary Disclosure ◽  
Structural Equation ◽  
Reliability And Validity ◽  
Listed Companies ◽  
Annual Reports ◽  
Equation Modeling ◽  
Bench Mark ◽  
Content Type ◽  
Factors Affecting ◽  
Leadership Structure

Purpose This paper aims to examine the factors affecting the voluntary disclosure in the annual reports of listed companies in Bangladesh. Design/methodology/approach The study is based on a sample of 96 listed non-financial companies in Dhaka Stock Exchanges over the period of 2013 to 2016. The study used partial least squares structural equation modeling tool to analyze data which provides evidence of reliability and validity. It also used an unweighted relative disclosure index for measuring voluntary disclosure. Findings The empirical results show that corporate governance (board leadership structure and ownership structures) and firms characteristics (total assets and total sales) are significantly positive correlated with the voluntary disclosure. Originality/value The finding of the study will be a bench mark or the board for policy makers and implementers in torching the avenues of improvement in raising the level of corporate voluntary disclosure in annual reports of listed companies in Bangladesh.

scholarly journals Work Life Balance among Faculty Members of Prithvi Narayan Campus, Pokhara

2019 ◽  
Vol 1 ◽  
pp. 9-22
Author(s):  
Resam Lal Poudel
Keyword(s):  
Structural Equation ◽  
Reliability And Validity ◽  
Primary Source ◽  
Work Life ◽  
Faculty Members ◽  
Work Life Balance ◽  
Equation Modeling ◽  
Life Balance ◽  
Factors Affecting ◽  
Perceptual Difference

Work life and personal life are almost inseparable. The main objective of the study is to find the factors affecting work-life balance and perception of faculty members towards those factors. Descriptive research has been used for the study. Out of the total population, only two hundred and twenty samples were selected employing multi stage sampling. However, only one hundred seventy four questionnaires were duly used for the study. Reliability and validity has been tested with Cronobah’s Alpha of .710 comprising 23 items. Survey questionnaire as a primary source of data were used. The questionnaire was prepared both in English and Nepali script for the easiness of the respondents. Different statistical technique was used like mean, standard deviation, chi-square test, ANOVA test. The SPSS software was used for coding and output of data. The data output was presented in tabular form. The perceptual difference has been identified on the basis of demographic profile. Individual life at work and with family is not the influencing factors, but the other factors were the important factors affecting work life balance. Perceptual difference on the basis of gender, faculty involvement, designation, age and mode of residence has been noted on work-life balance. Lastly, it is recommended to the administration to develop a separate Human Resource Management Cell to maintain work life balance. Future researchers need to conduct research covering faculty members of different colleges. Factor analysis along with Structural Equation Modeling statistical tools need to be used in future studies too.

Sign in / Sign up

Export Citation Format

Share Document