A review of the generic end-user adoption of e-government services

2019 ◽  
Vol 85 (4) ◽  
pp. 799-818
Author(s):  
Deden Witarsyah Jacob ◽  
Mohd Farhan Md Fudzee ◽  
Mohamad Aizi Salamat ◽  
Tutut Herawan
Keyword(s):  
Success Factors ◽  
Theoretical Perspective ◽  
Unified Theory ◽  
End User ◽  
Government Services ◽  
Information System Success ◽  
User Adoption ◽  
Critical Success ◽  
Success Model ◽  
Information System Success Model

E-government projects provide many advantages and offer benefits to governments and their citizens. Hence, the big issue and challenge for governments are how they can increase citizen adoption. This has resulted in the development of many e-government initiatives that aim to enhance the provision of public services to citizens and improve associations with industry and world business. It is shown that there are critical success factors and barriers in e-government adoption, and technology adoption more generally, which identifies the fact that current e-government adoption models do not adequately explain the needs of citizens. Based on the diagrammatic of a detailed structure of review methodology, existing studies show that national culture, trust, the information system success model, and knowledge services are very crucial issues for citizens regarding new system application in the successful uptake of e-government services. Therefore, this article presents a review of the generic end-user adoption of e-government services based on a theoretical perspective and the Unified Theory of Acceptance and Use Technology model. Furthermore, this article presents a conceptual model as a better foundation for the development of e-government. The findings of this article will contribute to the limited e-government adoption literature available by providing insights into end users’ perceptions of e-government services.

scholarly journals OPERATIONAL STATUS OF MANAGEMENT INFORMATION SYSTEMS OF STATE UNIVERSITIES AND COLLEGES IN SAMAR-LEYTE ISLANDS

2019 ◽  
Vol 7 (3) ◽  
pp. 148-157
Author(s):  
Jose P. Ching
Keyword(s):  
Information Systems ◽  
User Satisfaction ◽  
Information Service ◽  
State Universities ◽  
Universities And Colleges ◽  
Information System Success ◽  
Success Model ◽  
Information System Success Model ◽  
System Information

This paper aims to determine the MIS unit’s operational status and the performance level of information systems of the state universities and colleges in the Samar-Leyte Islands.  In order to determine and appreciate the value and importance of MIS unit’s services, the unit requires a review of its profile and ICT resources.  The theory of Information System success model of DeLone and McLean was then used for evaluation to measure the performance and effectiveness of IS in terms of system, information, service quality, use (intention to), user satisfaction and net benefits.  The profile of MIS units identified each its capacity and characterized the performance and quality of IS.

scholarly journals Model Kesuksesan Sistem Teknologi Informasi Delone & McLean pada Sistem Informasi Pengelolaan Proyek

2020 ◽  
Vol 4 (2) ◽  
pp. 173
Author(s):  
Nadya Safitri
Keyword(s):  
Information System ◽  
Project Management ◽  
Information Quality ◽  
Current System ◽  
Questionnaire Data ◽  
Project Management System ◽  
Information System Success ◽  
Success Model ◽  
Information System Success Model ◽  
System Success

Abstrak: Kualitas Informasi dan penggunaan merupakan variabel yang terdapat pada model kesuksesan sistem informasi yang dikemukakan oleh Wiliam H.Delone dan Ephraim R.McLean pada tahun 1992. Penelitian ini bertujuan untuk melakukan pengukuran kesuksesan sistem informasi dengan melihat pengaruh dari kualitas informasi terhadap penggunaan. Tahapan yang dilakukan dari penelitian ini dimulai dengan membuat hipotesis, menyebar kuesioner kepada pengguna sistem informasi pengelola proyek, dan mengelola data kuesioner. Data kuesioner dikelola menggunakan metode SEM yang di bantu aplikasi Lisrel. Hasil penelitian ini adalah melihat kesusksesan sistem informasi berdasarkan pengaruh kualitas informasi terhadap penggunaan apakah hipotesis yang dirumuskan diterima atau ditolak, serta adanya rekomendasi yang diberikan terhadap sistem yang sedang berjalan berdasarkan hasil pengolahan data.   Kata kunci: kesuksesan sistem informasi, kualitas informasi, penggunaan, sistem pengelolaan proyek, SEM   Abstract: Information quality and usage are the variables contained in the information system success model proposed by William H. Delone and Ephraim R. McLean in 1992. This study aims to measure the success of information systems by looking at the effect of information quality on usage. Stages made from this study began by making hypotheses, distributing questionnaires to project management information system users, and managing questionnaire data. Questionnaire data is managed using SEM method which is assisted by the Lisrel application. The results of this study are looking at the success of the information system based on the influence of information quality on the use of whether the formulated hypothesis is accepted or rejected, as well as the recommendations given to the current system based on the results of data processing.   Keywords: information system success, information quality, usage, project management system, SEM

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