Effectiveness of the Public Service Code of Ethics in Controlling Corrupt Behaviour in The Public Service: Opinion from the Grassroots at Toangoma Ward-Temeke Municipal Council

2019 ◽  
Vol 54 (8) ◽  
pp. 1195-1212
Author(s):  
Jason Nkyabonaki
Keyword(s):  
Public Sector ◽  
Social Services ◽  
Public Service ◽  
Good Governance ◽  
Code Of Ethics ◽  
Monitoring And Evaluation ◽  
Public Servants ◽  
The Public ◽  
Ethics Code ◽  
Managerial Positions

Ethical values are core elements towards efficiency and effectiveness of the public service. Tanzania adopted the public service code of ethics as a behaviour guiding tool to public servants against maladministration practices. The study intended to measure the effectiveness of the public service ethics code as a tool to promote good governance for effective delivery of public service. The study qualitatively analysed the status of how an ethics code may control corruption in the public service. The findings from Toangoma Ward in a study conducted from June to September, 2017 revealed that the principles of a public ethos are not adhered to due to the ecology of public sector that includes, under pay, weak monitoring and evaluation of performance and the culture of nepotism in the public sector. Therefore, these weaknesses have made the public service ethos to be a myth and a failure in the management and provision of social services in Tanzania. The persistence of corruption in the service sectors has continued to ruin and damage the quality of services. The study recommends that the public sector is to be overhauled in terms of promoting best practices such as good pay, meritocracy in recruitment and promotions to higher managerial positions.

scholarly journals The Dilemma of Accountability and Good Governance for Improved Public Service Delivery in Nigeria

2012 ◽  
Vol 1 (3) ◽  
pp. 25 ◽  
Author(s):  
Kehinde David Adejuwon
Keyword(s):  
Public Sector ◽  
Service Delivery ◽  
Public Service ◽  
Good Governance ◽  
Secondary Data ◽  
Public Servants ◽  
The Public ◽  
The People ◽  
The Government ◽  
Effective Service

The public sector in Nigeria is irrefutably beset with gross  incompetence and ineffective management. Perplexing difficulties endure in the Nigerian public sector in spite of a number of reform programmes that have been designed to enhance efficient and effective service delivery for almost two decades. The fact that public service has failed dismally to achieve its laudable objectives is the reason for the vote of no confidence passed on its administrators by majority of the Nigerian populace. The article examines the dilemma of accountability and good governance in Nigeria and demonstrates that the critical point in achieving meaningful developments in the country intrinsically lay with improved service delivery in the public sector. The basic reason why the public service has become the scorn of the people is because for too long, both the government and public servants have paid lip service to the crucial issue of effective and efficient service delivery. The article argues that improved service delivery will improve both the performance and the image of public service and re-awaken the citizens’ interest and trust in them to do business with public servants. It suggests that  in order to bring sanity back to the Nigerian Public Service,  all unprofessional tendencies such as ethnicity bias and nepotism in appointments and promotions, lack of security of tenure of office, and appointment of non-career public servants into key positions in the public service must stop. Also,  effective service delivery must be tailored to the circumstances of Nigeria. The study made use of secondary data obtained from various sources. It therefore concludes that without a reawakening of the culture of accountability and transparency lost over the years, the trusting relationship needed to forge between the government and the governed for the actualization of good governance will not materialize.

Employee Perceptions of Leadership and Performance Management in the Botswana Public Service

2003 ◽  
Vol 32 (2) ◽  
pp. 301-313 ◽  
Author(s):  
Kempe Ronald Hope
Keyword(s):  
Public Sector ◽  
Performance Management ◽  
Public Service ◽  
Good Governance ◽  
Employee Perceptions ◽  
Public Servants ◽  
The Public ◽  
The Past ◽  
And Performance ◽  
Perceptions Of Leadership

Public servants in Botswana play an important role as partners in the management of the public sector and national affairs; and, during the past three decades, the country has acquired a reputation for sound development management and good governance. That reputation has been derived primarily from the behavior and performance of the country's public servants who have been motivated to fulfill their duties honestly and effectively. However, in recent years, a culture of indifference and outright laziness has crept into the public service leading to serious bottlenecks in service delivery. This article discusses and analyzes employee perceptions of leadership and performance management in the Botswana public service in light of the country's reputation with respect to the nature and functioning of its public servants.

Employee Perceptions of Leadership and Performance Management in the Botswana Public Service

2002 ◽  
Vol 31 (4) ◽  
pp. 531-542 ◽  
Author(s):  
Kempe Ronald Hope
Keyword(s):  
Public Sector ◽  
Performance Management ◽  
Public Service ◽  
Good Governance ◽  
Employee Perceptions ◽  
Public Servants ◽  
The Public ◽  
The Past ◽  
And Performance ◽  
Perceptions Of Leadership

Public servants in Botswana play an important role as partners in the management of the public sector and national affairs. During the past three decades, the country has acquired a reputation for sound development management and good governance. That reputation has been derived primarily from the behavior and performance of the country's public servants, who have been motivated to fulfill their duties honestly and effectively. In recent years, however, a culture of indifference and outright laziness has crept into the public service, leading to serious bottlenecks in service delivery. This article discusses and analyzes employee perceptions of leadership and performance management in the Botswana public service.

scholarly journals Nonpartisanship of Agents of Parliament: Bill C-520’s Redundant and Likely Unconstitutional Approach

2014 ◽  
Vol 23 (3) ◽  
pp. 7
Author(s):  
Tolga R. Yalkin ◽  
Patrick F. Baud
Keyword(s):  
Public Sector ◽  
Public Service ◽  
Public Servants ◽  
The Public ◽  
Public Service Employment ◽  
Ethics Code ◽  
Political Freedoms ◽  
Political Association ◽  
Service Employment

Bill C-520 was introduced to ensure the non-partisanship of agents of Parliament and their staff. Partisan activities, however, are already regulated by the Public Service Employment Act and the Values and Ethics Code for the Public Sector. The bill would require public servants to disclose partisan history even though such history cannot be taken into account in hiring or retention; to disclose any intentions to engage in partisan activities even though such activities are already prohibited if they would impair one’s real or apparent impartiality; and to solemnly affirm a narrow version of the Values and Ethics Code for the Public Sector they already sign when accepting employment. Furthermore, Bill C-520 runs roughshod over employees’ Charter rights and freedoms by attempting to compel expression and seemingly encouraging discrimination in hiring. The bill discourages political association, without adequate regard to the constitutional requirements set out by the SCC in Osborne that individual circumstances be taken into account when restricting public servant’s political freedoms. In sum, significant portions of the bill are duplicative of existing regulation, introduce ambiguity into the regime for the regulation of public servants, and are of dubious constitutionality.

scholarly journals IMPROVING THE EFFICIENCY OF CANADA’S PUBLIC SERVICE

2017 ◽  
Vol 3 (4) ◽  
pp. 67-73
Author(s):  
Наталья Касаткина ◽  
Natalya Kasatkina
Keyword(s):  
Public Service ◽  
Civil Service ◽  
Monitoring And Evaluation ◽  
Educational Process ◽  
Public Servants ◽  
The Public ◽  
Level Of Training ◽  
Resources Planning ◽  
Made In

Improving the efficiency of public service is an important area for overcoming the crisis in relations between the state, society and a citizen. Modernization of civil service of Canada is carried out in a number of ways. Changes were made in a recruitment order for civil service by means of expansion of the powers of persons competent to solve these issues in ministries and government departments. One of the directions for improving the quality of the civil service was an increase in the level of training of public servants. Coordination of the educational process in various government departments is carried out by the Canadian School of Public Service. The system of human resources planning has been introduced. The quality of public services provided is improved with help of timely providing them in compliance with all requirements of a particular government department, and taking into account the rights of citizens by achieving a balance between the services provided and the money spent for this purpose and regular monitoring and evaluation of the dynamics of the providing process of services. One of the areas of modernization of the public service is the introduction of strict control over of public servants’ ethical standards. Actions that lead to a conflict of interest are legislatively prohibited. Strict bans in Canada are implied regarding the employment of persons who replace public office after the end of their career. As a result of the measures taken to fight corruption, including a sphere that is largely susceptible to corruption risks, Canada is among top ten countries with the least corruption. Achievement of positive results in the activities of civil servants became possible due to the state’s special attention to the issues of its modernization.

scholarly journals Analysis of structural and organisational arrangements of monitoring and evaluation status for the public sector in Zambia

2020 ◽  
Vol 7 (6) ◽  
pp. 504-527
Author(s):  
Vincent Kanyamuna
Keyword(s):  
Public Sector ◽  
Evaluation System ◽  
Good Governance ◽  
Monitoring And Evaluation ◽  
Horizontal Integration ◽  
The Public ◽  
What Works ◽  
Exploratory Investigation ◽  
Depth Analysis ◽  
Working Groups

This study was an exploratory investigation of the prevailing status of Zambia’s public sector monitoring and evaluation (M&E) structural and organisational arrangements. As a good governance and accountability instrument, a country’s whole-of-government monitoring and evaluation system (WoGM&ES) is supposed to be functionally operated if it was to offer desired benefits. But how do you properly fix a government’s M&E system? Conducting a rigorous diagnostic exercise on the existing system gives a chance to know what works, what does not work and reasons why. It was the objective of this research to critically bring out elements that required attention and those that needed scaling up as well as sustaining. Using the diagnostic checklist comprised of ten (10) components and the LEADS scoring system, different statuses about M&E structural and organisational arrangements for Zambia’s government M&E system were assessed and analysed. The elements assessed include coordination and oversight; joint sector reviews; working groups; ownership; incentives; and linkage with statistical office; horizontal integration; vertical upward integration; vertical downward integration; and link with projects. The findings have shown that overall, the structural and organisational arrangements (that is, structure & linkages) are weak with a LEADS score of point 2—meaning only elements existed. Further in-depth analysis of intra-component status showed that while other elements were less developed, others were fairly well implemented. The diagnosis results are critical to the Zambian government and its stakeholders in knowing which aspects to improve in the effort to build, strengthen and sustain a stronger WoGM&ES going forward.    

scholarly journals IMPLEMENTASI GOOD GOVERNANCE SEBAGAI UPAYA PENCEGAHAN PENYAKIT BIROKRASI DALAM PELAYANAN PUBLIK (STUDI KASUS KASUS PELAYANAN ADMINISTRASI KEPENDUDUKAN DI KANTOR KECAMATAN MEDAN HELVETIA

2021 ◽  
Vol 29 (2) ◽  
pp. 24
Author(s):  
Pangeran Teguh Anugrah ◽  
Abdul Kadir ◽  
Pin Pin
Keyword(s):  
Human Resources ◽  
Public Service ◽  
Public Services ◽  
Good Governance ◽  
Secondary Data ◽  
Primary Data ◽  
Organizational Relationships ◽  
Public Servants ◽  
The Public ◽  
The Government

District is part of the government organization that is closest to dealing directly with the community and spearheading the success of regional development, especially in Medan, where the District will be seen directly in planning and controlling development and services, and a reflection of good governance in Medan. The objectives of this study are as follows: (i) to describe the Good Governance implementation in the District, especially in the District of Medan Helvetia, (ii) to analyze the factors that support and inhibit the implementation in the District, especially in the District of Medan Helvetia.The form of descriptive research using a qualitative approach, this research was conducted in the District of Medan Helvetia. The informants consisted of key informants, namely the Head of District and their apparatus as many as 4 people who were determined purposively and the Main informant namely the community who were taken accidentally as many as 20 people at the time of the study. Primary data comes from interviews and secondary data from literature studies and other written documents. After the data and information needed has been collected, the researcher then sifts through the data and information into the research indicators that have been determined. After the data and information are grouped, the researcher then presents the data and analyzes the data qualitatively.Research Results: The good governance implementation in Medan Helvetia District Office refers to the Decree of the District of Medan Helvetia number 138/19-17/SK-MH/IX/2015 on Standard Operating Procedures (SOP) in Medan Helvetia District Environment. In general, the implementation analysis as follows: (i) Standards and Policy Objectives: public servants have attempted to achieve the public service goals they have set, (ii) Resources: human resources and support resources or facilities, researchers see still shortcomings, (iii) Inter-Organizational Relations: inter-organizational relationships implemented in Medan Helvetia  District are good, (iv) Characteristics of the Implementing Agent: the characteristics of the existing implementing agent can already be applied by the implementor of public services in both the public service in Medan Helvetia district, (v) Social, Political, and Economic Conditions: on the variable social, economic and political conditions, the implementors of public services in providing public services do not discriminate between each other, (vi) Implementor Disposition: the attitude given by the implementor of public services is friendly and courteous when providing public services. Supporting factors are cooperation with stakeholders, commitment of the head district (Camat), and the economic potential of the region and opportunities of private CSR, while the Inhibitor Factors are Lack of community participation, lack of human resources apparatus, lack of funds and some damaged road and drainage infrastructure.

scholarly journals PUBLIC ADMINISTRATION AND THE CHALLENGE OF NATIONAL DEVELOPMENT IN NIGERIA: CHALLENGES AND PROSPECTS

2020 ◽  
Vol 7 (1) ◽  
pp. 39-45
Author(s):  
Dominic Shimawua ◽  
Keyword(s):  
Public Administration ◽  
Public Service ◽  
Large Scale ◽  
Good Governance ◽  
National Development ◽  
Capacity Utilization ◽  
Poor Performance ◽  
Public Servants ◽  
The Public ◽  
High Crime

Contemporary Nigeria is plagued with the problems of widespread poverty, large-scale unemployment, technological backwardness, low capacity utilization, inadequate and decayed social and physicalinfrastructure, high incidence of diseases, high crime rate, among others. These disturbing socio-economicindicators in Nigeria are among the worst in the world. Ironically, these unpleasant indicators exist side-byside the country’s great national wealth and potentials, with an enviable stock of human resources whopossess knowledge, expertise and skills especially in the public service. Unfortunately, it appears these knowledgeable public servants are unable to serve as catalysts in the development of the nation. This situation makes the Nigerian case paradoxical. The objective of this study therefore is to identify the challenges preventing Nigerian public administration from playing its catalyzing role in the development of the country as well as to proffer possible solutions. One of the findings is that bribery and corruption are a bane of Nigerian public administration. In fact, they constitute a serious impediment to national development. The paper recommends, inter alia, the empowering of the anti-corruption institutions and introduction of information and communication technology in public governance. The paper submits that the label of poor performance and absence of excellence in the public service has the tendency to undermine development and good governance in Nigeria.

scholarly journals Appraisal of Human Resource Management in Georgian Public Service: Quantitative Research

2021 ◽  
Vol 17 (28) ◽  
pp. 56
Author(s):  
Nino Sardlishvili
Keyword(s):  
Public Sector ◽  
Human Resource Management ◽  
Human Resource ◽  
Public Service ◽  
Future Development ◽  
Quantitative Research ◽  
Public Servants ◽  
The Public ◽  
Public Sector Employees ◽  
Electronic Questionnaires

The ongoing reforms in the Georgian public sector are crucial for the future development of this field, as waves of reforms systematically increase the efficiency of the sector. The attitude of people employed in the public sector is decisive towards the ongoing reforms and is considered to be essential and interesting at the same time. Quantitative research was conducted using electronic questionnaires to examine the position of public sector employees. The research has shown that working in the public sector is very popular and the main reason for this popularity is for stability. Another interesting thing is the fact that public servants are actively involved in activities planned and implemented by their employer. Although despite their readiness, a large number of public servants are skeptical about the ongoing processes.

Monitoring and Evaluation Leadership Through Technology

2019 ◽  
pp. 121-144
Author(s):  
Paul Kariuki
Keyword(s):  
Public Sector ◽  
Digital Literacy ◽  
Monitoring And Evaluation ◽  
Public Servants ◽  
The Public ◽  
Fast Tracking ◽  
Goods And Services ◽  
Use Of Technology ◽  
Basic Services ◽  
The Government

Globally, governments are investing considerably in technology in the public sector. This intense investment in the use of technology is primarily aimed at enhancing public sector effectiveness and efficiency in delivering public goods and services. South Africa is fast-tracking the assimilation of technology in its service delivery mechanisms. However, despite the enormous investment, delivery of basic services is still dissatisfactory. Certainly, monitoring and evaluation use of technology has not also improved results as expected due to a range of challenges, ranging from varying digital literacy capacities of public servants tasked with monitoring and evaluation responsibilities, uncoordinated data flow from the various government units, as well as uneven application government policy where the use of technology for monitoring and evaluation is concerned. The chapter argues that there is a need for the government to revisit its strategy concerning the use of technology in the public sector and specifically in monitoring and evaluation.

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