scholarly journals IMPROVING THE EFFICIENCY OF CANADA’S PUBLIC SERVICE

2017 ◽  
Vol 3 (4) ◽  
pp. 67-73
Author(s):  
Наталья Касаткина ◽  
Natalya Kasatkina
Keyword(s):  
Public Service ◽  
Civil Service ◽  
Monitoring And Evaluation ◽  
Educational Process ◽  
Public Servants ◽  
The Public ◽  
Level Of Training ◽  
Resources Planning ◽  
Made In

Improving the efficiency of public service is an important area for overcoming the crisis in relations between the state, society and a citizen. Modernization of civil service of Canada is carried out in a number of ways. Changes were made in a recruitment order for civil service by means of expansion of the powers of persons competent to solve these issues in ministries and government departments. One of the directions for improving the quality of the civil service was an increase in the level of training of public servants. Coordination of the educational process in various government departments is carried out by the Canadian School of Public Service. The system of human resources planning has been introduced. The quality of public services provided is improved with help of timely providing them in compliance with all requirements of a particular government department, and taking into account the rights of citizens by achieving a balance between the services provided and the money spent for this purpose and regular monitoring and evaluation of the dynamics of the providing process of services. One of the areas of modernization of the public service is the introduction of strict control over of public servants’ ethical standards. Actions that lead to a conflict of interest are legislatively prohibited. Strict bans in Canada are implied regarding the employment of persons who replace public office after the end of their career. As a result of the measures taken to fight corruption, including a sphere that is largely susceptible to corruption risks, Canada is among top ten countries with the least corruption. Achievement of positive results in the activities of civil servants became possible due to the state’s special attention to the issues of its modernization.

scholarly journals Professionalization and Innovations in Nigerian Public Service: How far the Dream of Success?

2015 ◽  
Vol 3 (2) ◽  
pp. 104
Author(s):  
Salami Issa Afegbua
Keyword(s):  
Public Service ◽  
Economic Activity ◽  
Civil Service ◽  
The State ◽  
First Century ◽  
The Public ◽  
Effectiveness And Efficiency ◽  
Twenty First Century ◽  
Made In

Public service accounts for a substantial share of a country’s economic activity. It is designed as an agent of fruitful change and development in the state. The transformation of any society or system depends on the effectiveness and efficiency of its civil service. The article examines the nature of professionalization and innovation in Nigerian public service. It argues that professionalization in the public service is an overarching value that determines how its activities will be carried out. The article note that various attempts have been made in Nigeria to professionalised and encourage innovation in the public service, but these have not bring about the expected changes in the public service. It therefore advocates for professionalization and innovations as panacea to the ills of public service in Nigeria. The article concludes that no public service can meet the challenges of the twenty first century without a stronger commitment to the professionalization of its workforce.

scholarly journals Rembug Pelayanan Publik (RPM) Sebagai Aktualisasi Pelayanan Publik Berlandaskan Demokrasi Pancasila

2016 ◽  
Vol 12 (2) ◽  
pp. 284
Author(s):  
Nuriyanto Nuriyanto
Keyword(s):  
Public Service ◽  
Public Services ◽  
Monitoring And Evaluation ◽  
The Public ◽  
Services Delivery ◽  
Starting Point ◽  
Public Bureaucracy ◽  
Human Quality ◽  
Set Up

Dynamic development of society, they want the public bureaucracy to be able  to provide the public services more professional, effective, simple, transparent, open, timely, responsive and adaptive. With excellent public service, to build a human quality in the sense  of  increasing  the  capacity  of  individuals  and  communities  to determine actively its own future. Actualization of democratic precepts in the public services delivery in Indonesia starting point on the importance of community participation ranging from formulating criteria for the services, how the delivery   of the services, arranging each engagement, public complaints mechanism set up   by the monitoring and evaluation of the implementation of the public services in order to co-together build a commitment to create quality of the public services. It’s all been contained in the Law 25 of 2009 on Public Services, certainly it has been based on the precepts of the democracy of Pancasila. Rembug of the public services as an actualization of the public services based on the democracy of Pancasila.

scholarly journals Strained or broken? The future(s) of the public service bargain

2009 ◽  
Vol 5 (1) ◽  
Author(s):  
Martin Lodge
Keyword(s):  
New Zealand ◽  
Political Parties ◽  
Political Science ◽  
Public Service ◽  
Civil Service ◽  
The Political ◽  
Public Servants ◽  
The Public ◽  
Science Professor ◽  
The People

Over 60 years ago the first political science professor at Wellington’s Victoria University, Leslie Lipson, noted in his 1948 The Politics of Equality that: With the political parties the modern [New Zealand]civil service has struck a mutually beneficial bargain. By guaranteeing to public servants a life’s career and a pension, parties have foresworn the use of patronage and have guaranteed to the state’s employees their tenure of their jobs. In return the parties expect, and the public servants owe, equal loyalty to any government which the people have placed in office. (Lipson, 1948, p.479)

scholarly journals Training quality for Vietnamese cadres and civil servants in the context of international integration

2021 ◽  
Vol 258 ◽  
pp. 10009
Author(s):  
Thi Hoa Nguyen
Keyword(s):  
Public Service ◽  
Civil Service ◽  
Service System ◽  
Civil Servants ◽  
Public Servants ◽  
International Integration ◽  
Factors Affecting ◽  
Training Quality ◽  
Current Context

In the current context, the training for cadres and civil servants is crucial to the operations of the civil service system. However, it is influenced by many factors, affecting its effectiveness in practice. This article makes mention of factors affecting the quality of training and retraining for cadres and civil servants, such as policy institution, management, inspection, supervision and curriculum, etc., Therefore, identifying factors affecting the training and retraining is to find suitable solutions, making an important contribution to improve the capacity of cadres and public servants as well as the effectiveness of public service.

scholarly journals Actions and Behaviours Essential for Monitoring & Evaluation to Succeed in South African Public Service

2014 ◽  
Vol 2 (3) ◽  
pp. 5
Author(s):  
Malefetsane Mofolo ◽  
Lungepi Mkuyane ◽  
Tembile Skade
Keyword(s):  
South Africa ◽  
Service Delivery ◽  
South African ◽  
Public Service ◽  
Monitoring And Evaluation ◽  
The Body ◽  
Public Servants ◽  
The Public ◽  
Body Of Knowledge ◽  
Regulatory Frameworks

As an intervention mechanism to improve service delivery, the concepts of Monitoring and Evaluation (M&E) is recently growing in popularity among countries, including South Africa. To this end, questions are posed in this article to establish the effect of making use of M&E in the South African public service. These are posed in view of the fact that South Africa has established a number of sound regulatory frameworks in the past, which should serve as a ‘fertile’ environment for effective service delivery. On this basis, attempts are made to investigate the answers to such questions, and then the body of knowledge through literature review was consulted so as to contextualise and conceptualise arguments and recommendations that could be made at the end of the article. Monitoring and Evaluation could be seen as a critical tool for government institutions to be effective towards achievement of their goals and objectives, as well as making an impact on the lives of South African citizens. In view of this, much needs to be done to several unresolved issues, particularly issues around the organisational/operational culture, peculiar public servants’ attitudes, inefficiency and incompetence, as well as non-compliance with relative legislation. Recommendations with regard to the required actions and behaviours in the public service are, therefore, proposed for consideration.

The Profession of Public Service

1938 ◽  
Vol 32 (2) ◽  
pp. 332-342 ◽  
Author(s):  
William E. Mosher
Keyword(s):  
Public Service ◽  
General Public ◽  
Civil Service ◽  
The Public ◽  
The Past ◽  
Preceding Period ◽  
The Subject ◽  
Made In

In introducing the subject of this paper, it is held that we have failed, on the whole, to develop the public service as a well-recognized professional calling in this country, although it is not denied that preliminary steps toward this goal have been taken here and there, and particularly during the past few years. The position is probably tenable that more progress has been made in this direction in the last decade than in any preceding period since Jackson, not excepting the decade from 1883 to 1893 when civil service commissions were first installed. Jackson's famous statement: “The duties of all public officers are, or at least should be, made so plain and simple that men of intelligence may readily qualify themselves for their performance, and I cannot but believe that more is lost by the long continuance of men in office than is generally to be gained by their experience,” has apparently been perennially accepted by the general public.

PERSONNEL POLICY IN MODERN CONDITIONS OF DEVELOPMENT AND REFORMING OF THE PUBLIC CIVIL SERVICE

2021 ◽  
Vol 2 (1) ◽  
pp. 57-62
Author(s):  
L. A. ZAPOLNOVA ◽  
Keyword(s):  
Power System ◽  
Public Administration ◽  
Public Service ◽  
Civil Service ◽  
State Power ◽  
Present Stage ◽  
Personnel Policy ◽  
The Public ◽  
Effective Performance

In the rapidly changing conditions of the reform of the state power system the effective performance of state bodies is determined by the quality of the tasks assigned to its personnel. The basis of the staffing of public bodies is public service. That is why at the present stage of the development of society, a powerful tool for improving the efficiency of public administration is personnel policy in the public service. All this confirms the relevance of the issues raised in the article.

Effectiveness of the Public Service Code of Ethics in Controlling Corrupt Behaviour in The Public Service: Opinion from the Grassroots at Toangoma Ward-Temeke Municipal Council

2019 ◽  
Vol 54 (8) ◽  
pp. 1195-1212
Author(s):  
Jason Nkyabonaki
Keyword(s):  
Public Sector ◽  
Social Services ◽  
Public Service ◽  
Good Governance ◽  
Code Of Ethics ◽  
Monitoring And Evaluation ◽  
Public Servants ◽  
The Public ◽  
Ethics Code ◽  
Managerial Positions

Ethical values are core elements towards efficiency and effectiveness of the public service. Tanzania adopted the public service code of ethics as a behaviour guiding tool to public servants against maladministration practices. The study intended to measure the effectiveness of the public service ethics code as a tool to promote good governance for effective delivery of public service. The study qualitatively analysed the status of how an ethics code may control corruption in the public service. The findings from Toangoma Ward in a study conducted from June to September, 2017 revealed that the principles of a public ethos are not adhered to due to the ecology of public sector that includes, under pay, weak monitoring and evaluation of performance and the culture of nepotism in the public sector. Therefore, these weaknesses have made the public service ethos to be a myth and a failure in the management and provision of social services in Tanzania. The persistence of corruption in the service sectors has continued to ruin and damage the quality of services. The study recommends that the public sector is to be overhauled in terms of promoting best practices such as good pay, meritocracy in recruitment and promotions to higher managerial positions.

scholarly journals Assessment of competencies of public servants and analysis of the current practice of methods for assessing the consistency of competencies and labor functions of civil servants of Armenia

Upravlenie ◽  
2019 ◽  
Vol 7 (2) ◽  
pp. 11-23 ◽  
Author(s):  
M. V. Mirzoyan ◽  
E. V. Vasileva
Keyword(s):  
Public Service ◽  
Service Sector ◽  
Civil Service ◽  
Professional Staff ◽  
The State ◽  
Civil Servants ◽  
Successful Implementation ◽  
Public Servants ◽  
The Public ◽  
Ontological Approach

The level of development of the state as a whole depends on the professionalism of public servants, because the public servants participate in all processes of making state decisions and their further implementation. Professional staff can ensure successful implementation of all government development programs, because the personnel potential is thus the driving element affecting all the processes taking place in the state apparatus.The purpose of this paper is to identify the weaknesses of the management of the civil service personnel and to determine the methods for assessing competencies and labor functions of civil servants of Armenia. While carrying out the scientific research, the tasks were set to study the best foreign practices in the management of public servants’ competencies, to conduct a survey among public servants to look at the issues from their perspective, and to determine the most popular competencies in the civil service. Within the scope of the research international practice of personnel management in the public service as well as some related legal acts have been studied, and an internal survey has been conducted among the civil servants of the Republic of Armenia (40 people), including the civil servants from the State Social Security Service and the Ministry of Territorial Administration of Kotayk region.The study has revealed, that in Armenia personnel potential management in the public service sector is carried out at a rather low level, which requires fundamental changes. In that respect, timely and efficient staff training has been offered along with the implementation of competency assessment methods to job requirements. Also features of the ontological approach in solving the problems of personnel formation have been presented in the paper.

Professional and Communicative Proficiency of a Mentor as a Tool of Image Building in Public Service

Communicology ◽  
2020 ◽  
Vol 8 (1) ◽  
pp. 74-88
Author(s):  
D.A. Kemenev
Keyword(s):  
Public Service ◽  
Role Models ◽  
Communicative Competence ◽  
Public Servants ◽  
Scientific Publications ◽  
Communicative Skills ◽  
The Public ◽  
Public Servant ◽  
Professional Business ◽  
Image Building

The article investigates the imageological aspect of mentor’s communicative competence in public service and reveals the communicative functions of mentor’s image in relation to the mentees. The author determines the communicative skills necessary for the mentor in all processes and stages of this personnel technology. Based on the analysis of scientific publications, the author discloses and justifies the role models of mentor’s behavior in relation to the mentees from the perspective of the mentor’s image, authority, and communicative competence. The author has conducted an expert survey among public servants, which allowed identify the main professional, business, moral, psychological, and integral qualities that are the most effectively developed by the public servant in the process of performing mentor’s functions. As a result, the author suggests a structural-logical model of the communicative competence of a mentor in the public service in the process of perceiving its communicative knowledge, skills, and competencies for achieving the effectiveness of mentoring.

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