Eupsychian Management in the Age of the Knowledge Worker
Over the past 50 years, a new type of worker emerged in companies across America called the “knowledge worker.” It was a kind of worker that was first envisioned by Peter Drucker in 1959 in his book The Landmarks of Tomorrow: A Report on the New “Post-Modern” World. Drucker in describing the work of a knowledge worker said, “Productive work in today’s society and economy is work that applies vision, knowledge and concepts—work that is based on the mind rather than on the hand . . . Educated people are the “capital” of a developed society” (p. 120). In 2005, Davenport stated that there were approximately “36 million knowledge workers in the United States, or 28 percent of the labor force . . . and they tended to be closely aligned with the organization’s growth prospects” (pp. 6-7). This story reflects one person’s three-decade long journey, as a knowledge worker, in the world of high technology searching for humanistic beliefs as inscribed by the eupsychian philosophy of Abraham Maslow. Herrmann stated that the organizations along the way were similar in that they all reflected “systems of meanings, places of cultural practice and performance, and of domination, resistance, and struggle.”