scholarly journals Does Tourist–Host Social Contact Reduce Perceived Cultural Distance?

2017 ◽  
Vol 56 (8) ◽  
pp. 998-1010 ◽  
Author(s):  
Daisy X.F. Fan ◽  
Hanqin Qiu Zhang ◽  
Carson L. Jenkins ◽  
Pearl M.C. Lin

Tourist–host social contact significantly influences the perceptions of tourists and deserves more attention from scholars in the field of tourism research. However, studies on the relationship between these two constructs are limited. To address this research gap, the present study develops and validates instruments for measuring social contact and perceived cultural distance in the context of tourism, explores the effects of social contact on perceived cultural distance, and provides implications for tourism stakeholders, including governments, tourism operators, and local communities. A survey was conducted among Hong Kong tourists traveling to Mainland China. The study had two significant findings: (1) the quality of contact negatively influences tourists’ perceived cultural distance and (2) in terms of the quantity of contact, social-oriented contacts negatively influence perceived cultural distance, whereas service-oriented contacts positively affect perceived cultural distance. Implications were provided to contribute to theoretical and empirical realms, and to guide policy formulation.

2020 ◽  
Vol 6 (5) ◽  
pp. 230-232
Author(s):  
Friday E. Okwaraji ◽  
◽  
Godwin C. Onyebueke ◽  
Okoli P. Chibuike ◽  
◽  
...  

Quality of life has to do with the extent to which a person sees himself or herself as being healthy, comfortable and has the ability to enjoy or take part in life events. Human immunodeficiency virus (HIV) is a virus that attacks immune cells called CD4 cells. When HIV targets and infiltrates these cells, it reduces the body’s ability to combat other diseases. As HIV disease progresses the quality of life of the individual worsens. This study looked at the relationship between age, sex, marital status and Quality of life among 480 HIV/AIDS clinic attendees in a Nigerian tertiary health institution using the WHO-QOL BREF. 31.9%; 34.8% and 33.3% respectively had high, moderate and low quality of life respectively. The relationship between quality of life and gender was significant. Discussion of the result was based on literature reviewed and recommendations to guide policy formulation were proffered.


2014 ◽  
Vol 28 (2) ◽  
pp. 159-170 ◽  
Author(s):  
Jackie Tam ◽  
Piyush Sharma ◽  
Namwoon Kim

Purpose – This study aims to develop a model based on attribution theory and intercultural literature to explain the underlying customer satisfaction process in intercultural service encounters. Design/methodology/approach – In-depth interviews were used to develop an understanding of customer experience and evaluations in intercultural service encounters. A quasi-experiment with 236 customers was used to empirically examine the relationships between perceived culture distance, cultural attribution, intercultural competence and customer satisfaction. Findings – Perceived culture distance is positively related to customer satisfaction, with cultural attribution mediating the relationship between perceived cultural distance and customer satisfaction, and partially mediating the moderating effect of intercultural competence on the relationship between perceived culture distance and customer satisfaction. Research limitations/implications – This study focuses on cultural attribution in intercultural service encounters. It is acknowledged that there are other attribution dimensions such as stability and controllability which may interact with perceived culture distance and influence subsequent customer satisfaction evaluation. Future research should consider these various dimensions and examine their mediating role in customer satisfaction. Practical implications – It is recommended that service firms educate their customers of diverse cultures about local norms and practices, and proactively manage their expectations throughout the service experience. Originality/value – Despite the growing importance of intercultural service encounters, the findings of the relationship between perceived cultural distance and customer satisfaction are mixed. This study contributes to the literature by advancing our theoretical knowledge and empirical evidence of the role of cultural attribution and intercultural competence in intercultural service encounters.


2016 ◽  
Vol 61 ◽  
pp. 223-225 ◽  
Author(s):  
Daisy X.F. Fan ◽  
Hanqin Qiu Zhang ◽  
Carson L. Jenkins ◽  
Pearl M.C. Lin

2013 ◽  
Vol 41 (7) ◽  
pp. 1071-1081 ◽  
Author(s):  
Taoyong Su ◽  
Zeming Wang ◽  
Xinghui Lei ◽  
Tingting Ye

We examined the interaction of the level of Chinese employees' traditionality (CT) and the quality of leader-member exchange (LMX) in their workplaces and how both CT and LMX influence the knowledge-sharing (KS) behaviors of these employees. We distributed surveys to employees working for firms located in the Yangzi Delta area of Mainland China and performed a hierarchical regression analysis of responses from 304 individuals. Our results indicated that there was a significant positive correlation between LMX and KS and, furthermore, that the relationship between LMX and KS was moderated by the level of employees' Chinese traditionality.


Author(s):  
Faruk Bozdağ

Due to increasing human mobility in today’s world, relations among groups are becoming more and more important. As people with different cultures come in close contact they begin to influence inter-group attitudes (Barni et al., 2020; Turner et al., 2020). Xenophobia, which can be described as negative attitudes towards migrants, is one of the most serious problems between groups caused by migration (Peterie & Neil, 2020). This study aims to investigate the relationship between social contact and xenophobic attitudes towards Syrian migrants among university students in Turkey. Data were collected from 142 university students through the Xenophobia Scale and the Revised Social Contact Scale. The data obtained were analyzed by multiple linear regression technique. The findings show that while the quality of social contact significantly predicts the xenophobic attitudes of university students, the quantity of social contact does not. The quality of social contact explains 43% of university students’ xenophobic attitudes. It is understood that the quality of social contact is highly effective in reducing xenophobic attitudes towards migrants.


2013 ◽  
Vol 380-384 ◽  
pp. 4461-4465
Author(s):  
Ju Qin Wang ◽  
Bao Lin Li

To build a service-oriented government is the general direction of the administrative reform in China. Its not only the remodeling of the relationship between government and the market and corporate. But also its a thorough transformation of government management mode. Especially in the new SEZ booming context, the construction of service-oriented government has increasingly become a central element of the comprehensive reform of the SEZ. By define the meaning of service-oriented and analysis the necessity and possibility of building a service-oriented government in the context of SEZ, and Combined with the SEZ development practice, it come up with a specific implementation path of Building service-oriented government in the context of the new SEZ from foster people-oriented concept, improve the legal system, the transformation of government functions, improve the overall quality of government officials. This article aims to provide a reference for the construction of the service-oriented government.


2016 ◽  
Vol 33 (06) ◽  
pp. 1650044 ◽  
Author(s):  
Dengsheng Wu ◽  
Yongjia Xie ◽  
Qianzhi Dai ◽  
Jianping Li

Scholars from Mainland China have published 8541 papers in 79 Operations Research and Management Science (OR/MS) journals available on the ISI Web of Science (WOS). Data from 2001 to 2013 constitute the basis of the bibliometric method used in this paper for statistical analysis of status of OR/MS research in Mainland China, from the perspectives of number of papers, quality of papers, most productive institutions, co-author analysis, citations analysis and research topic analysis, etc. The results show that although the number of OR/MS papers by Mainland China scholars grew exponentially during this period, the quality of papers needs to be further improved. Besides, the competition among the institutions in Mainland China is very fierce. Furthermore, the co-author analysis shows that the depth of cooperation has increased steadily and yet the breadth of cooperation has much room for development. Moreover, from the perspective of citations, only a small number of papers by Mainland China scholars have influenced the international OR/MS field. In addition, analysis of research topics shows that Mainland China scholars have been studying the OR/MS problems from a variety of perspectives. Additionally, we also visualize the relationship of the keywords to describe the status of development of the OR/MS discipline in Mainland China, and conclude that the connection nodes will have greater potential in the future.


Author(s):  
Sobia Sajid ◽  
Sadia Ahmed ◽  
Arooj Waheed ◽  
Mehreen Sirshar

Quality of Service (QoS) has a significant role in the provision of resources within service oriented distributed systems. In Quality of Service, cloud computing creates new challenges for improvements using the concept of virtualization. Currently, Cloud Computing is very emerging technology in every field of data storage and resource distribution over the network. Considering this new emerging technology, for the ease of data accessibility, price, resource use, restoration, response time and number of constraints the quality performance measures need to be upgraded. The paper highlights the research gap in providing a solution to achieve a Quality of Services in Cloud Computing. We also review the issues and challenges arising in cloud computing to guarantee quality.


Author(s):  
Rachna Jain

Internet of things (IoT) networks is the buzzword these days in Industry 4.0. IoT nodes are resource constrained and should be light enough to minimize the power consumption. IoT paradigm does not depend on human intervention at each and every step. There is a need of “trust” between communicating entities. Devices at physical layer are vulnerable to various attacks such as denial of service (DoS) attack, wormhole attack, etc. Trust becomes more important when vulnerability of attacks increases to the devices. This establishment of trust helps in handling risks in a controlled way in unpredicted situations as well as providing better services at infrastructure level. Social environments can evaluate trust while seeing the relationship between interacting parties; however, in service-oriented industries quality of service (QoS) parameters must be maintained while evaluating trust. So, in this chapter a unique metric expected transmission count (ETX) is employed for implementing QoS while evaluating trust between interacting entities using Cooja simulator.


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