Collaboration and the Criteria for Success: A Case Study and a Proposed Framework for Analysis

2021 ◽  
pp. 009539972110425
Author(s):  
Marian L. Rice ◽  
Daniel McCool

There is a voluminous literature devoted to identifying factors that affect the success of collaborative processes. Our first research goal was to develop a list of 13 elements of effective collaborative procedural design, which could then be applied to a case study of an innovative water policy collaboration. The case study indicated that the design of that collaborative process embodied significant limitations, and those imperfections provided valuable insights into how to design a successful collaboration. Our second research goal was to utilize what we learned from the case study to propose a typology for designing a successful collaborative process.

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Lihi Lahat ◽  
Yekoutiel Sabah

PurposeThis paper contributes to the literature on performance management by offering an inside look at a collaborative process that worked to define outcomes in the field of personal social services. It asks if different kinds of trust and leadership have an effect on the outputs of a collaborative process that aims at defining outcomes.Design/methodology/approachThe paper uses an exploratory case study based on mixed method analysis. Using a practitioner-researcher method, it first presents the collaborative process implemented to bring stakeholders together to define the desired outcomes. It then explores findings from a participants survey and focuses on the effect of different kinds of trust and leadership on the collaborative process outputs.FindingsThe findings show a unique collaborative effort aimed at defining outcomes in the field of personal social services. They reveal the importance of organizational trust to learning outputs and suggest the significance of “shared leadership”.Research limitations/implicationsGiven the study's exploratory nature, the findings cannot be generalized to a larger population, but the study aimed at transferability. On a practical level, the findings can help mangers identify preferred conditions to implement collaborative initiatives aimed at performance measurement.Originality/valueThe paper contributes to the theoretical and empirical literature on performance management and collaborative governance. It pinpoints the importance of organizational trust and shared leadership as bridging mechanisms between participants in collaborative arrangements.


Revista Prumo ◽  
2020 ◽  
Vol 5 (8) ◽  
pp. 60-75
Author(s):  
Maíra Machado-Martins ◽  
Patricia Maya-Monteiro

This article presents the results of a Project process held in the under-spaces of two viaducts in the Laranjeiras district in the city of Rio de Janeiro. This process is part of a community-university partnership project, the “Square, the Street and the District”, which has been developed by students and professors of different fields and courses. This project aims to emphasize the relevance of interventions in the cities are made by a direct mode of popular participation, both in the elaboration and in the implementation of landscape architecture and urban proposals. A collaborative process was shaped to embody the notion that there is a “local knowledge, which is nurtured by the daily life”, as Milton Santos (1997, p.7) argues. Here, we narrate the methodological construction and the process of design experience in this case at the Laranjeiras.district. With this, we expect to demonstrate how the design and building of the city can be developed thorough participative and collaborative processes. The existence of an assembled and well informed project can be an environment to foster discussion so that more just and appropriate solutions may get forge.


2017 ◽  
Vol 13 (3) ◽  
pp. 39-62 ◽  
Author(s):  
Fatma Ellouze ◽  
Mohamed Amine Chaâbane ◽  
Eric Andonoff ◽  
Rafik Bouaziz

Collaborative process (CP) flexibility is an active research area in the field of business process management (BPM). It deals with both foreseen and unforeseen changes in the environment where CPs operate. In the literature, the version-based approach is largely used to cope with CP flexibility. However, BPM practitioners from various organizations can encounter some difficulties in a multi-version setting, of which when they must select the most appropriate CP version to be executed. Therefore, the aim of this article is to offer a solution to help them in this delicate task by proposing an ontology-based approach to model and query the context of versions of CP. More precisely, the authors recommend a new ontology, entitled BPM-Context-Onto, and a framework, entitled Onto-VP2M-Framework, providing support for (1) context version modeling in the BPM area, and (2) context-based querying exploiting reasoning mechanisms of the proposed ontology. The evaluation of the recommended framework shows that combining ontology with context reasoning is a promising idea in the BPM area. This novel framework has been examined within a real case study, namely the Subsea Pipeline CP.


2019 ◽  
Vol 11 (7) ◽  
pp. 1873 ◽  
Author(s):  
M. Botella-Carrubi ◽  
Tomas González-Cruz

Although succession is the single most important issue in family-owned businesses (FOBs), there is scarce comprehensive and integrative analysis of the context (i.e., the social, organizational, and normative setting) where succession events occur. Research usually focuses on the success or failure of succession processes, instead of the risks faced by FOBs during succession. The succession process takes time and multiple actors are involved. Therefore, succession is influenced by uncertainty and unforeseen events. This study addresses the aforementioned gap in the literature by investigating how context can reduce the risk of failure in succession. Based on organizational change theory and the resource-based view, this study considers family and business circumstances where interactions between actors take place and succession occurs. Since the research goal is deeply embedded in context, this paper presents a comparative case study of three Spanish FOBs that have experienced different kinds of organizational change in relation to management succession. The main conclusion is that risk of succession failure depends not only on detailed process design and planning, but also on a well-developed firm and family context that provides sufficient familiness resources to cope with unexpected events and address conflicts.


Author(s):  
Pablo David Villarreal ◽  
Enrique Salomone ◽  
Omar Chiotti

This chapter describes the application of MDA (model driven architecture) and UML for the modeling and specification of collaborative business processes, with the purpose of enabling enterprises to establish business-to-business collaborations. The proposed MDA approach provides the components and techniques required for the development of collaborative processes from their conceptual modeling to the specifications of these processes and the partners’ interfaces in a B2B standard. As part of this MDA approach, a UML profile is provided that extends the semantics of UML2 to support the analysis and design of collaborative processes. This UML profile is based on the use of interaction protocols to model collaborative processes. The application of this UML profile in a case study is presented. Also, an overview is provided about the automatic generation of B2B specifications from conceptual models of collaborative processes. In particular, the generation of B2B specifications based on ebXML is described.


Author(s):  
Judith Kessler

The Technical Publications team at Sybase, Inc. maintains many thousands of pages of user documentation and online help topics for a diverse set of software products. Writing teams work in nine locations around the globe; a given project often involves writers from multiple locations. To achieve greater efficiency, increase opportunities for reuse, and improve user experience, the department is moving to the Darwin Information Typing Architecture (DITA) from a variety of source formats. Early adopters realized the need for more detailed information models for several types of content than required by the DITA standard. This chapter discusses why models are a critical component to successful collaborative writing, especially for topic-oriented content. It then describes the collaborative processes and tools by which Sybase® Technical Publications team members propose, evaluate, develop, test, and enforce new content models, challenges encountered, and key success factors.


2018 ◽  
Vol 23 (4) ◽  
pp. 599-613 ◽  
Author(s):  
Rebecca M. Rice

Purpose The purpose of this paper is to expand understandings of interorganizational collaboration among high reliability organizations (HROs). It proposes that HROs face unique needs for relationship building, pre-planning, and retrospective sensemaking that do not fit within prior models of collaboration. For HROs, definitions of collaboration vary contextually based on needs that arise during emergency situations. HROs have a need for both hierarchical structure and collaborative processes and use collaboration as a sensemaking frame that allows practitioners to attend to both needs. Design/methodology/approach The paper uses a case study from an ongoing ethnographic study of an emergency response collaboration. The paper uses open-ended interviews about collaboration with all key members of the incident response hierarchy, and participant observation of collaboration before, during and after a key emergency incident. Findings The paper proposes a new framework for HRO collaboration: that collaboration is a sensemaking frame for HROs used to make sense of individual actions, that HRO collaboration is more complex during pre-planning and focused on individual decision making during incidents, and that members can communicatively make sense of the need for hierarchy and collaborative action by defining these needs contextually. Research limitations/implications The paper uses an in-depth case study of an incident to explore this collaborative framework; therefore, researchers are encouraged to test this framework in additional high reliability collaborative contexts. Practical implications The paper includes implications for best communicative practices to recognize the need to be both hierarchical and flexible in high reliability organizing. Originality/value This paper fulfills a need to expand collaboration literature beyond idealized and egalitarian definitions, in order to understand how practitioners use communication to understand their actions as collaborative, especially in organizations that also require hierarchy and individual actions. This case study suggests that collaboration as a sensemaking frame creates collaborative advantages for HROs, but can also limit sensemaking about incident management.


2020 ◽  
Vol 12 (6) ◽  
pp. 2307 ◽  
Author(s):  
Fabian Dembski ◽  
Uwe Wössner ◽  
Mike Letzgus ◽  
Michael Ruddat ◽  
Claudia Yamu

Cities are complex systems connected to economic, ecological, and demographic conditions and change. They are also characterized by diverging perceptions and interests of citizens and stakeholders. Thus, in the arena of urban planning, we are in need of approaches that are able to cope not only with urban complexity but also allow for participatory and collaborative processes to empower citizens. This to create democratic cities. Connected to the field of smart cities and citizens, we present in this paper, the prototype of an urban digital twin for the 30,000-people town of Herrenberg in Germany. Urban digital twins are sophisticated data models allowing for collaborative processes. The herein presented prototype comprises (1) a 3D model of the built environment, (2) a street network model using the theory and method of space syntax, (3) an urban mobility simulation, (4) a wind flow simulation, and (5) a number of empirical quantitative and qualitative data using volunteered geographic information (VGI). In addition, the urban digital twin was implemented in a visualization platform for virtual reality and was presented to the general public during diverse public participatory processes, as well as in the framework of the “Morgenstadt Werkstatt” (Tomorrow’s Cities Workshop). The results of a survey indicated that this method and technology could significantly aid in participatory and collaborative processes. Further understanding of how urban digital twins support urban planners, urban designers, and the general public as a collaboration and communication tool and for decision support allows us to be more intentional when creating smart cities and sustainable cities with the help of digital twins. We conclude the paper with a discussion of the presented results and further research directions.


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