Developing E-Government Coursework through the NASPAA Competencies Framework

2017 ◽  
Vol 35 (2) ◽  
pp. 173-189 ◽  
Author(s):  
James M McQuiston ◽  
Aroon P Manoharan
Keyword(s):  
Public Policy ◽  
Strategic Planning ◽  
Performance Measurement ◽  
Public Administration ◽  
Organization Theory ◽  
Public Management ◽  
Theory And Practice ◽  
The Public ◽  
Master Of Public Policy ◽  
It Skills

Information technology (IT) is often less emphasized in coursework related to public administration education, despite the growing need for technological capabilities in those joining the public sector workforce. This coupled with a lesser emphasis on e-government/IT skills by accreditation standards adds to the widening gap between theory and practice in the field. This study examines the emphasis placed on e-government/IT concepts in Master of Public Administration (MPA) and Master of Public Policy (MPP) programs, either through complete course offerings or through related courses such as public management, strategic planning, performance measurement and organization theory. Based on a content analysis of their syllabi, the paper analyzes the extent to which the IT/e-government courses in MPA/Master of Public Policy programs address the Network of Schools of Public Policy, Affairs, and Administration competency standards, and further discuss the orientation of the courses with two of the competencies: management and policy. Specifically, are e-government/IT courses more management-oriented or policy-oriented? Do public management, strategic planning, performance measurement, and organization theory courses address IT concerns?

FORMATION OF THE BASIC KNOWLEDGE SYSTEM IN THE PUBLIC MANAGEMENT AND ADMINISTRATION SPHERE

2019 ◽  
Vol 4 (3) ◽  
pp. 209-216
Author(s):  
Valerii Bakumenko ◽  
Oleksiy Krasnorutskyy ◽  
Anatolii Hatsko
Keyword(s):  
Public Policy ◽  
Public Administration ◽  
Public Service ◽  
Public Management ◽  
Good Governance ◽  
Knowledge System ◽  
Basic Knowledge ◽  
Public Authorities ◽  
The Public ◽  
Public Administration Reform

The modernization of the management system and the knowledge management model is needed in the context of the public administration reform, taking into account the concept of decentralization and Good Governance. That is why the article focuses on the author’s approach to substantiating the formation of a modern knowledge system in public management and administration in Ukraine. It is proved that the approach to the knowledge system formation should be based on the identification of the needs of public administration objects. The need to comply with the necessary diversity law for a management subject of public entity regarding its knowledge of the entity has been identified. The content of the principle «from general to specific» for the objects of public administration is considered. The formation structure of the basic knowledge system in the public sphere is presented, which unites a number of blocks. The first block deals with the system of basic knowledge of public management and administration. The second block deals with the idea of a public authorities system at different levels. The third block concerns the formation of basic knowledge about public service. The fourth block concerns the formation of a basic knowledge system about current trends in the development of domestic public administration. The fifth block deals with the knowledge about the development and implementation of public policy and implementation of public administration. The sixth block deals with the consideration of public administration as a deliberate activity to establish internal procedures and processes in public administration to ensure their smooth functioning. The seventh block concerns the knowledge system for ensuring social stability. The eighth block is a glossary of basic terms and the ninth is a bibliography. The proposed approach is the scientific substantiation of the development of educational and professional programs of the basic textbook and standards for the specialty 281 – «Public Management and Administration». Keywords: knowledge, public administration, the necessary diversity law, public policy, public service, public authorities, public stability.

Understanding the Field of Public Policy in the Context of Public Administration Evolution

2022 ◽  
pp. 22-44
Author(s):  
Feras Ali Qawasmeh
Keyword(s):  
Public Policy ◽  
Public Administration ◽  
Public Management ◽  
New Public Management ◽  
Critical Discussion ◽  
Public Governance ◽  
The Public ◽  
New Public ◽  
Review Study ◽  
New Public Governance

Public policy is classified as a major field in public administration. Therefore, to understand the context of public policy as a field, it is essential to explore its root developments in public administration from epistemological and chronological perspectives. This chapter is a review study referring to main scholarly works including books, academic articles, and studies. The chapter first helps researchers and students in comprehending the evolution of public administration in its four main stages including classical public administration, new public administration, new public management, and new public governance. Second, the chapter presents a general overview of the evolution of the public policy field with particular attention paid to the concepts of Harold Lasswell who is seen as the father of public policy. The chapter then discusses different definitions of public policy. Various classifications of public policy are also investigated. The chapter ends with a critical discussion of the stages model (heuristics).

Of rhizomes and pointillism: David john farmerʼs influence, method and art in the field

2016 ◽  
Vol 19 (1) ◽  
pp. 30-44
Author(s):  
Richard Huff ◽  
Cynthia Cors ◽  
Jinzhou Song ◽  
Yali Pang
Keyword(s):  
Public Policy ◽  
Public Administration ◽  
Theory And Practice ◽  
Research Approach ◽  
Practical Application ◽  
Vast Array ◽  
The Public

The work of David John Farmer has been recognized as critical to the Public Policy and Administration canon. Its impact has been far-reaching both geographically because of its international application and theoretically because of the vast array of public administration challenges it can help resolve. This paper uses the concepts of rhizomatic thinking and reflexive interpretation to describe Farmerʼs work. And because a critical piece of Farmerʼs work is a bridging of the gap between theory and practice, it formally introduces Farmerʼs research approach as Farmerʼs Method. This article is intended to serve as a useful tool for students, practitioners, and theorists in understanding the vast contributions of David John Farmer and the practical application of his work.

THE ORIENTERS OF DEVELOPMENT OF FORMS OF COMMUNICATIVE INFLUENCE OF CIVIL SOCIETY ON THE PUBLIC POLICY

2018 ◽  
Vol 1 (12) ◽  
pp. 228-235
Author(s):  
Iryna Vіtalіivna Chaplay
Keyword(s):  
Public Policy ◽  
Civil Society ◽  
Public Relations ◽  
Public Administration ◽  
State Policy ◽  
Public Management ◽  
Public Authorities ◽  
The Public ◽  
Inaccurate Information ◽  
Wide Range

The article presents the theoretical and methodological foundations of the development of forms of communicative influence of civil society on the public policy, provides the main methods and conditions of their use for gaining advantages in solving problems of public-management relations. A wide range of issues related to the peculiarities of public relations organization, taking into account domestic and foreign experience, is covered. The specifics of the use of marketing communications in communicating of public authorities with the public are shown. It is substantiated that in the institutional sense, the greatest interest is the classification, depending on the scope of distribution. The public, when communicating with government, through certain communication tools, is called the external form of communication. The external forms of the communicative influence of civil society on state policy help them convey to the state authorities the necessary information about their thoughts, needs, requests, etc. Of course, such information should be constantly updated and accurate. All non-governmental organizations should maintain friendly relations with state organizations and prevent any misinformation of the latter. At the same time, informatization of public administration contains both positive potential and difficulties and contradictions, neglection which, as practice shows, turns negative result. To date, they are insufficiently developed and require scientific comprehension and substantiation, in particular, the issue of organizational, regulatory and legal support for the implementation and implementation of modern marketing tools and management in public administration. Concerning the prospects for further research on the concept of "the form of communicative influence of civil society on state policy", they consist in streamlining its conceptual apparatus as the basis for improving its system, since incomplete and inaccurate information becomes, as a result, the cause of many problems in the system of reforming public administration .

Introduction to the special issue of teaching public policy in Australia

2019 ◽  
Vol 38 (1) ◽  
pp. 3-11
Author(s):  
Yvonne Haigh ◽  
Siobhan O’Sullivan
Keyword(s):  
Public Policy ◽  
Social Policy ◽  
Public Administration ◽  
Public Service ◽  
Public Management ◽  
Civil Servants ◽  
Next Generation ◽  
Special Issue ◽  
The Public ◽  
Challenging Tasks

Teaching public policy, social policy, public management and public administration is an important vocation. It has the capacity to help equip the next generation of public and civil servants for the multitude of complex and challenging tasks they must undertake. Teaching public policy builds capacity within the public service, and can also be useful in training and preparing those who work alongside government, providing voluntary or contracted services.

Research

2020 ◽  
pp. 123-126
Author(s):  
Alasdair Roberts
Keyword(s):  
Public Policy ◽  
Public Administration ◽  
Research Methods ◽  
Empirical Analysis ◽  
Public Management ◽  
The State ◽  
Management Approach ◽  
Statistical Research ◽  
The Public ◽  
Level Of Analysis

This chapter explores public administration research. Complaints about a lack of rigor in public administration research intensified in the 1980s. “Lack of rigor” meant a failure to define concepts and problems precisely, to test the validity of claims properly, and to build on the work of earlier scholars. In the interdisciplinary schools of public policy established in the 1970s and 1980s, researchers in public management worked alongside scholars from “hard” disciplines such as economics, and struggled to win support from their peers when they applied for tenure and promotion. The public management approach was designed to overcome this stigma. Scholars in public management sought to focus on questions of manageable size, define concepts and hypotheses precisely, and rely on the quantitative-statistical research methods preferred by economists. All of this would assure “rigorous empirical analysis.” By the early 2000s, quantitative-statistical research methods were dominant in the field. The worry today is that a shift in the focus of research toward the macro-level of analysis—that is, toward big questions about the role and design of the state—will mean abandoning the accomplishments of the last thirty years. The chapter then considers three ways to respond to such concerns.

scholarly journals Estrategia y política ante los Fondos Europeos New Generation

2021 ◽  
pp. 112-123
Author(s):  
Juan Luis MANFREDI SÁNCHEZ
Keyword(s):  
Strategic Planning ◽  
Public Administration ◽  
Public Management ◽  
Strategic Thinking ◽  
Economic Recovery ◽  
Royal Decree ◽  
The Public ◽  
New Generation

Laburpena: COVIDaren ondoko suspertze-agertoki europarrean zer-nolako estrategiak eta politikak dauden aztertzea da lan honen helburua. Erabilitako metodologiarekin bat, Administrazio Publikoa modernizatzeko eta Suspertze, Transformazio eta Erresilientzia Plana egikaritzeko premiazko neurriak ezartzen dituen abenduaren 30eko 36/2020 Errege Lege Dekretuan xedatzen diren jarraibideak aztertu dira. Antolakunde publikoen eremuan, Planaren diseinuari, betearazpenari eta ebaluazioari aplikatutako plangintza estrategikoko printzipioak azaltzen dira. Ondorioztatzen denez, aipaturiko tresna garrantzitsua izango da proiektu estrategikoetarako, administrazio publikoaren barruko pentsamendu estrategikorako, zuzendaritza publiko profesionala profesionalizatzeko, Susperraldirako eta Eraldaketa Ekonomikorako Proiektu Estrategikoak esploratzeko, ebaluazioaren kultura sustatzeko eta teknokraziaren mitoa saihesteko. Resumen: El trabajo tiene como objetivo el estudio y análisis de la estrategia y la política en el escenario europeo de recuperación post-COVID. La metodología empleada consiste en el estudio de las pautas del Real Decreto-ley 36/2020, de 30 de diciembre, por el que se aprueban medidas urgentes para la modernización de la Administración Pública y para la ejecución del Plan de Recuperación, Transformación y Resiliencia. En el ámbito de las organizaciones públicas, se exponen los principios de planificación estratégica aplicadas al diseño, ejecución y evaluación del plan. Se concluye que dicho instrumento será relevante para los proyectos estratégicos, el pensamiento estratégico en el seno de la administración pública, profesionalizar la dirección pública profesional, explorar los Proyectos Estratégicos para la Recuperación y Transformación Económica (PERTES), impulsar la cultura de la evaluación y evitar el mito de la tecnocracia. Abstract: The work aims to study and analyze strategy and policy in the European post-COVID recovery scenario. The methodology used follows the guidelines of Royal Decree-Law 36/2020, of December 30, which approves urgent measures for the modernization of the Public Administration and for the execution of the Recovery, Transformation and Resilience Plan. The result is the opportunity to apply strategic planning principles to the design, execution and evaluation of the said plan. The conclusion is that this instrument will be relevant for strategic projects and strategic thinking within the public administration, professionalize professional public management, explore Strategic Projects for Economic Recovery and Transformation (PERTES), promote the culture of evaluation and avoid the myth of technocracy.

Influence of digitalization on the public policy forming in Ukraine

2021 ◽  
Author(s):  
N. Kalashnyk
Keyword(s):  
Public Policy ◽  
Public Administration ◽  
Digital Technologies ◽  
The State ◽  
Digital Society ◽  
Administrative Services ◽  
The Public ◽  
Digital Space ◽  
Technical Literacy ◽  
Ukrainian Society

Problem setting. The COVID-19 pandemic, global quarantine, quarantine restrictions created the conditions for society to react quickly. Digital technologies are now being used more intensively, and the public administration sector is no exception. At the same time, the country's development requires systematic strategic and tactical decisions that will accelerate the introduction of modern digital technologies in all spheres of Ukrainian society, also forming and implementation of public policy at various levels of government. The analysis of recent researches and publications. Problems of digital society are studied by such Ukrainian scientists as O. Klepanchuk, O. Petryk, S. Lisovsky, S. Romanyuk, L. Rudenko (the emphasis – achieving by Ukraine the goals of sustainable development, where the development of the digital society is considered as one of the tools); issues of implementation of e-government and e-democracy are studied by A. Emelyanova, S. Loboyko, O. Maevska, A. Semenchenko, V. Dreshpak; research on the implementation of public policy in a particular area, including in the field of justice and the provision of administrative services, are among the research interests of Y. Starylov, J. Sobko, I. Markvych and others. Among foreign researchers, these issues are being investigated by C. Emmanuelli, N. Jain, N. Maechler, D. Malfara etc. Highlighting previously unsettled parts of the general problem: the main contradictions, trends, problems and prospects for the provision of digital public services, based on the conditions created by the COVID-19 pandemic, namely – the application of quarantine restrictions; influence of digitalization on the public policy forming in Ukraine. Paper main body. The article analyzes the problems inherent in modern Ukrainian society in connection with the rapid digitalization processes, that have taken place over the past year. The influence of digitalization on the forming and implementation of public policy is considered on the example of the activity of the Ministry of justice of Ukraine. Based on the results of a survey of civil servants and local government officials conducted by the author, the main trends, problems and prospects for providing public services online are identified. 2020 turned out to be the crisis year for all mankind on the one hand, and on the other hand – it encouraged the rapid development of certain industries, including the field of digital transformation. In public administration, this has been embodied in promoting the use of digital services and governance platforms. In the direction of forming and implementation of justice state policy main efforts are aimed at building online interaction between citizens and the state, reducing the number of paper documents, more efficient administration of open state registers, ensuring control at each step of citizens' appeals, reducing corruption risks. minimization of the human factor in the processes of providing administrative services. The author conducted the survey among students of the Lviv Regional Institute for Public Administration of the National Academy for Public Administration under the President of Ukraine on the provision of administrative services online. 66 applicants from eight regions of Ukraine were involved in the survey. The question was asked: what hinders the development of administrative services online? Among the answers, the most common are (in order from most popular to least): low technical literacy of service consumers; technical unpreparedness of networks;  unpreparedness of the citizens; unpreparedness of officials; insecurity of the information processed; lack of habit to use online;   distrust to the state. Conclusions of the research and prospects for further studies. Contradictions of the digital society development in Ukraine include: the digital divide (the gap in the level of digital equipment); technological unemployment; digital dependence and digital control; digital opportunities for crime; unlimited digital space and its content; the need for large-scale efforts and resources to address the digital space, and needs will only increase; unavailability of information created by bodies-not information managers; form of obtaining information, information is created or obtained in a form unsuitable for machine processing; method of information processing – non-interoperability of data sets from different managers. Among the factors that will determine digitalization processes on the public policy forming in Ukraine, we consider: increasing the technical literacy of service consumers; improving the technical readiness of networks; work with the population to promote the tools of consumption of administrative services online; training of officials to work in the digital space; taking measures to protect information held by the authorities; forming the habit of using online in the field of forming and implementation the public policy; increasing the level of trust to the state.

The Moderating Role of Stakeholder Involvement in the Relationship Between Strategic Planning And Service Delivery

2021 ◽  
Vol 9 (10) ◽  
pp. 2451-2464
Author(s):  
Bahati Keranga ◽  
Martin Ogutu ◽  
Zachary Awino ◽  
Winnie Njeru
Keyword(s):  
Strategic Planning ◽  
Service Delivery ◽  
Public Administration ◽  
Boards Of Directors ◽  
Public Management ◽  
New Public Management ◽  
Stakeholder Involvement ◽  
Primary Data ◽  
New Public ◽  
The Relationship

In keeping with the New Public Management dispensation, state corporations in Kenya have taken up strategic planning with a view to effect reforms for improved service delivery. New Public Management particularly advances a customer-centric approach to public administration for improved service delivery, with the public, who are the recipients of public service, as key stakeholders in public administration. Despite this, service delivery in the Agribusiness sub-sector in the country is riddled with inadequacies highlighted by among other complaints, unpaid produce supplies, dwindling finances, slumped agricultural extension services and low produce prices. Against this backdrop, the study set out to establish the effect of strategic planning on service delivery and assess how stakeholder involvement influences the relationship between strategic planning and service delivery among agribusiness state corporations in Kenya. Grounded on the New Public Management and Stakeholder theories, the study adopted the positivism paradigm and the descriptive cross-sectional research design. Targeting 73 state corporations pertinent to agribusiness in the country, primary data was collected by use of a structured questionnaire with institutional heads as the units of observation. Both descriptive and inferential statistics were then employed in data analysis. It was established that strategic planning has a significant positive influence on service delivery. Stakeholder involvement was however found to not have a significant moderating effect on the relationship between strategic planning and service delivery. This was attributed to the technocratic approach in the formulation of the strategic plans among state corporations and the numerically limited nature of most stakeholders in state corporations represented in the boards of directors. Following a significant direct effect of stakeholder involvement on service delivery among Agribusiness state corporations in the country, state corporations are implored to involve stakeholders in strategic planning and observe meaningful participation, communication and dispute resolution in the engagement.

CHANGES IN MANAGEMENT AND GOVERNANCE IN PUBLIC ADMINISTRATION. CASE STUDY IN ROMANIA

2021 ◽  
Vol 14(63) (1) ◽  
pp. 71-84
Author(s):  
Maria Popescu ◽  
Lidia Mândru
Keyword(s):  
Conceptual Framework ◽  
Public Administration ◽  
Public Management ◽  
New Public Management ◽  
Modern Approach ◽  
The Public ◽  
New Public ◽  
Management Perspective

"The paper addresses to the Public Administration (PA) from the management perspective. The first part of the study defines the conceptual framework of the two management doctrines, generically called the New Public Management and New Public Government. The second part of the paper reviews the transformation movement in PA management and governance in Romania in the last two decades. The methodology of the study consists in the analysis of the recent theoretic studies on PA modern approach, and official documents, national and European reports, and other publications related to the PA reform in Romania. "

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