Knowledge Management: Generating Business Value Through Knowledge

2005 ◽  
Vol 30 (2) ◽  
pp. 173-181 ◽  
Author(s):  
Sumanjeet

Due to globalization of economy, rapid growth in information technology, increase in knowledge based work and competition pressure the concept of knowledge management has gained momentum in recent years. Knowledge management is a systematic process for creating, acquiring, synthesizing, learning, sharing and using knowledge and experience to achieve organizational goal. This knowledge can be inside the employees' minds or stored in paper form in filing cabinets and/or stored in electronic form. As a concept, knowledge management is very attractive and many business organizations would prefer to be associated with it. But knowledge management implementation is not easy. There are many barriers in knowledge management implementations such as organization culture, lack of understanding the power of knowledge management, fear of IT, immaturity of industry, etc. Above all knowledge management implementation requires sound strategy. For this it is important to make knowledge management a distributive system rather than a centralized system. It also requires a platform where the interaction between tacit and explicit knowledge can take place.

Author(s):  
Luis Mendes

During the last decades, both quality management and Knowledge Management (KM) have undergone a progressive evolution and have been associated with keywords such as competition, creativity, or innovativeness. Moreover, literature points to several commonalities between Total Quality Management (TQM) and Knowledge Management. The main aim of this chapter is to highlight the main commonalities, and to analyze how organizations may benefit from a dual strategic approach based on TQM and KM principles, and how integrated knowledge-based quality management system may benefit the “conversion” process of tacit knowledge into explicit knowledge, as well as the knowledge transfer/sharing process.


2009 ◽  
Vol 08 (04) ◽  
pp. 317-330 ◽  
Author(s):  
Meeta Dasgupta ◽  
A. Sahay ◽  
R. K. Gupta

Research on innovation practices reinforces the notion that majority of innovation projects fail systematically due to being managed as raw technology projects. Open forms of innovation where internal and external ideas are leveraged across the organisation are gaining importance over the internal and centralised approach to R&D. India, during the last 15 years, has been spiralling ahead towards ultimate economic success based on its 'knowledge-based talent pool'. Innovation has become a top strategic focus for most Indian companies. Seeing the growing importance of innovation and knowledge management, a need was felt to understand how organisations manage their knowledge capital so as to promote innovation. This paper aims to provide insights into how an organisation manages knowledge through culture, structure, technology and leadership, so as to promote acquisition and application of knowledge which leads to innovation. The study brings out the importance of tacit knowledge embedded in the firm's culture, structure and leadership as a complement to the explicit knowledge embedded in the firm's technology and documents.


2021 ◽  
Vol 922 (1) ◽  
pp. 012030
Author(s):  
D S Jayanti ◽  
S S Arif ◽  
S Susanto ◽  
L Sutiarso

Abstract The concept of knowledge management is required to implicate the management of human resources, natural resources, and information technology to raise the consciousness of agricultural performers of the importance of knowledge-based concepts and strategies. The problem is how to increase knowledge of human resources sustainably to improve performance and competitiveness and create a decision-making process as the first step to implement agricultural management in a more focused and measurable. Knowledge management in Sriharjo Village has begun to be developed but has not been implemented and managed optimally as a knowledge asset. This research used a qualitative approach to identify knowledge gaps and a SECI model approach to determine the implementation and knowledge management strategy. This research aims to implement a knowledge management system strategy based on water and land resources in Sriharjo Village. A Collecting data with questionnaires and interviews with respondents and taking samples of respondents in the purposive sampling method. Knowledge will disappear if only stored in a tacit form, but sharing knowledge and implementing knowledge management through the transformation of tacit knowledge into explicit knowledge can increase understanding, a consciousness of managers and users, and minimize gaps. The application of KM is necessary to share knowledge with each member of the organization, such as organize meetings, discussions, socialization, using internet media, counseling, and training to improve the performance and sustainability of the organization.


Author(s):  
Jolyne Myrell Parera

Globalization era is marked by the vast development of knowledge, technology and information, which is competitively incline. Considering the fact that the global competitiveness continously grows tighter, the paradigm needs to change from resources-based competitiveness to knowledge-based competitiveness. The study on knowledge management towards fishery SMEs (Small and Medium Entreprises) tends to apply tacit knowledge directly among the persons rather than the explicit knowledge. The knowledge management is believed to be invented due to the role of the social capital in the form of trust, norm, and network that proceeds continuously among both the internal SMEs and external institutions. This research was conducted in Ambon as one of the ‘minapolitan area’ in Indonesia, and employed descriptive research method and phenomenology approach based on the assumption of reality reconstruction. As the result, this research found that the knowledge management is evidently created as a form of the social capital role both inside and outside the fishery SMEs areas.


2010 ◽  
Vol 5 (1) ◽  
pp. 18-23
Author(s):  
Marjan Chinnanpour

Using the four modes of knowledge conversion (socialization, internalization, combination, and externalization) from Nonaka and Takeuchi 's theory of knowledge as an interplay between tacit and explicit knowledge, and applying these to the four key ideas of TfU (generative topics, understanding goals, performance of understanding, and ongoing assessment), a new method of teaching and learning is born, KM-TfU method. This paper is aimed at using this new effective teaching-learning method which is a more knowledge-based method of TfU using the concept of ‘Learning-by-Doing Knowledge Management’ and applying this method in open and distance learning (ODL) in domestic universities. This new method which is based on critical and creative thinking, reflection, dialogue, interaction, brainstorming and knowledge creation, exploration, and expansion can effectively be applied in open and distance learning to create a more dynamic global knowledge-based society.


Author(s):  
Cesar Sanin ◽  
Edward Szczerbicki

Some of the most complicated issues about knowledge are its acquisition and its conversion into explicit knowledge. Nevertheless, among all knowledge forms, storing formal decision events in a knowledge-explicit way becomes an important advance. The smart knowledge management system (SKMS) is a hybrid knowledge-based decision support system that takes information and sends it through four macro-processes: diagnosis, prognosis, solution, and knowledge, in order to build the Decisional DNA of an organization. The SKMS implements a model for transforming information into knowledge by using sets of experience knowledge structure. The purpose of this chapter is to show how decisional DNA is constructed through the implementation of the SKMS. Fully developed, the SKMS certainly would improve the quality of decision-making, and could advance the notion of administering knowledge in the current decision making environment.


Author(s):  
Neeta Baporikar

Knowledge management is crucial in this knowledge-based society. Further, knowledge is a critical resource when it comes to business competitiveness and sustainability. Hence, to reach the sustainability aims, knowledge management (KM) may be regarded as central for any business organizations. Therefore, adopting an in-depth literature review method with a grounded theory approach, the aim of this chapter is to discuss the role and significance of knowledge management to ensure business growth and sustainability. The chapter also provides a holistic framework of knowledge management for business sustainability.


2021 ◽  
pp. 1-4
Author(s):  
Mathieu D'Aquin ◽  
Stefan Dietze

The 29th ACM International Conference on Information and Knowledge Management (CIKM) was held online from the 19 th to the 23 rd of October 2020. CIKM is an annual computer science conference, focused on research at the intersection of information retrieval, machine learning, databases as well as semantic and knowledge-based technologies. Since it was first held in the United States in 1992, 28 conferences have been hosted in 9 countries around the world.


2019 ◽  
Vol 9 (2) ◽  
pp. 167-178
Author(s):  
Eric C.K. Cheng

Purpose The purpose of this paper is explore the relative effectiveness of people-based and information technology-based knowledge management (KM) strategies as implemented by principals in Hong Kong schools to facilitate and sustain Lesson Study for teachers’ knowledge sharing and internalization. Design/methodology/approach Data from 184 principals in Hong Kong were collected by a cross-sectional quantitative survey. Confirmatory factor analysis and reliability tests have been used to examine the constructed validity and reliability of the instrument. A structural equation model was applied to confirm the predictive effect of people-based and information technology-based KM strategies on teachers’ knowledge sharing and internalization through Lesson Study. Findings Results show that people-based KM strategy predicts knowledge sharing and internalization by and among teachers. However, while information technology-based knowledge management strategies predict teachers’ knowledge sharing, they do not predict how effectively they internalize knowledge. Practical implications Cultivating communities of practice, professional learning communities and mentoring schemes in schools can nurture a knowledge-sharing culture to facilitate and sustain Lesson Study for teacher learning. Institutionalizing an information technology system can help teachers to retrieve, share and store the school’s explicit knowledge. Originality/value The paper not only suggests school management strategies and practices for school leaders to facilitate and sustain Lesson Study, but also brings a new research dimension, KM, to the research area.


2008 ◽  
Vol 22 (2) ◽  
pp. 77-101 ◽  
Author(s):  
Holli McCall ◽  
Vicky Arnold ◽  
Steve G. Sutton

ABSTRACT: In an era where knowledge is increasingly seen as an organization's most valuable asset, many firms have implemented knowledge-management systems (KMS) in an effort to capture, store, and disseminate knowledge across the firm. Concerns have been raised, however, about the potential dependency of users on KMS and the related potential for decreases in knowledge acquisition and expertise development (Cole 1998; Alavi and Leidner 2001b; O'Leary 2002a). The purpose of this study, which is exploratory in nature, is to investigate whether using KMS embedded with explicit knowledge impacts novice decision makers' judgment performance and knowledge acquisition differently than using traditional reference materials (e.g., manuals, textbooks) to research and solve a problem. An experimental methodology is used to study the relative performance and explicit knowledge acquisition of 188 participants partitioned into two groups using either a KMS or traditional reference materials in problem solving. The study finds that KMS users outperform users of traditional reference materials when they have access to their respective systems/materials, but the users of traditional reference materials outperform KMS users when respective systems/materials are removed. While all users improve interpretive problem solving and encoding of definitions and rules, there are significant differences in knowledge acquisition between the two groups.


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