The Multidisciplinary Hemodialysis Patient Satisfaction Scale: Reliability, Validity, and scale development

Assessment ◽  
1997 ◽  
Vol 4 (1) ◽  
pp. 95-105
Author(s):  
Pamela Davis Martin ◽  
Phillip J. Brantley ◽  
G. Tipton McKnight ◽  
Glenn N. Jones ◽  
Annette Springer

Patient satisfaction is frequently used to evaluate service quality. Although this is a common construct, satisfaction scale development has often overlooked the importance of psychometric properties and the uniqueness of patient experiences. Although there is a substantial body of literature investigating satisfaction with general patient services and physicians, development in the areas of multidisciplinary team assessment, specific patient populations, and minority groups is needed. To date, only one hemodialysis patient satisfaction scale with attention to psychometric properties appears to be available. However, this instrument does not assess satisfaction with the roles of the full hemodialysis treatment team. The present study reports the development and preliminary reliability and validity studies of the Multidisciplinary Hemodialysis Patient Satisfaction Scale (MHPSS). This 110-item Likert scale assesses the degree of satisfaction with the health care services of a multidisciplinary hemodialysis team. Methods used to construct the subscales, measuring different dimensions of service, include item analyses and principal components factor analysis. Matched-pair items were included and partialled out of a correlation matrix to control for inconsistent responding or for possible response biases. Results indicate that the MHPSS is psychometrically sound and may be a useful tool for assessment of patient satisfaction and continuous quality assessment of hemodialysis services.

Author(s):  
David L. Streiner ◽  
Geoffrey R. Norman ◽  
John Cairney

Journals are becoming increasingly more stringent in their requirements for what must be reported in articles about the psychometric properties of scales. This chapter reviews three of the most commonly used guidelines; the Standards for Educational and Psychological Testing, the STARD initiative (Standards for Reporting of Diagnostic Accuracy), and the Guidelines for Reporting Reliability and Agreement Studies (GRRAS). It abstracts portions of these guidelines that are most relevant for scales used in research settings. These cover the reporting of test development, reliability, and validity. The chapter also has a flow chart, adapted from STARD, that should be included when submitting a manuscript about scale development to a journal.


2000 ◽  
Vol 8 (2) ◽  
pp. 117-129 ◽  
Author(s):  
L. Louise Ivanov ◽  
Victoria L. Champion

Patient satisfaction with health services is used as a measure of the quality of patient care received. The emphasis on accountability and patient as consumer has contributed to the growing interest in studying patient satisfaction. Patient satisfaction with prenatal care services has not been extensively studied including instrumentation to develop a satisfaction scale. The purpose of this study was to develop a reliable and valid scale to measure satisfaction with prenatal care services in St. Petersburg, Russia, using the 6 satisfaction dimensions in Aday and Andersen’s Theoretical Framework (1974). It was conducted under the auspices of the World Health Organization, Healthy Cities Project. Although the study was conducted internationally, it provides a basis for further testing of reliability and validity in the United States. A convenience sample of 397 women with uncomplicated pregnancies and normal deliveries was studied (86% response rate). Content, construct, and predictive validity, and reliability testing using Cronbach’s alpha was conducted. The scale was found to be an adequate and theoretically sound measure of satisfaction with prenatal care services in Russia. However, rather than the 6 hypothesized satisfaction dimensions, Russian women identified 2 satisfaction subscales or measures for quality of prenatal care received. One was, as hypothesized, convenience, and the other was the doctor’s behavior.


1997 ◽  
Author(s):  
Pamela Davis Martin ◽  
Phillip J. Brantley ◽  
G. Tipton McKnight ◽  
Glenn N. Jones ◽  
Annette Springer

2019 ◽  
Vol 11 (22) ◽  
pp. 6250 ◽  
Author(s):  
Rubén Trigueros ◽  
Luis A. Mínguez ◽  
Jerónimo J. González-Bernal ◽  
José M. Aguilar-Parra ◽  
David Padilla ◽  
...  

The purpose of the study was to validate to the physical education context, the Spanish version of the Scale of the Satisfaction of Psychological Needs toward the Physical Education classes of Menéndez and Fernández-Rio, with the incorporation of the novelty, since they contemplated its inclusion. In this study, 1444 students participated (mean = 15.34, standard deviation = 1.12) from several schools in Almeria. To analyze the psychometric properties of the scale, several analyses were carried out. The results offered support for both the four-factor structure and the higher-order model called satisfaction. The analysis of invariance with respect to gender showed that the factor structure of the questionnaire was invariant. The Cronbach alpha values were higher than 0.70 in the subscales. The results of this study demonstrated the reliability and validity of the Scale of the Satisfaction of Psychological Needs, with the incorporation of novelty in the Spanish context of Physical Education.


Author(s):  
Sheena Liness ◽  
Sarah Beale ◽  
David M. Clark ◽  
Paul M. Salkovskis ◽  
Anke Ehlers ◽  
...  

Abstract Background: Evidence-based treatment for panic disorder consists of disorder-specific cognitive behavioural therapy (CBT) protocols. However, most measures of CBT competence are generic and there is a clear need for disorder-specific assessment measures. Aims: To fill this gap, we evaluated the psychometric properties of the Cognitive Therapy Competence Scale (CTCP) for panic disorder. Method: CBT trainees (n = 60) submitted audio recordings of CBT for panic disorder that were scored on a generic competence measure, the Cognitive Therapy Scale – Revised (CTS-R), and the CTCP by markers with experience in CBT practice and evaluation. Trainees also provided pre- to post-treatment clinical outcomes on disorder-specific patient report measures for cases corresponding to their therapy recordings. Results: The CTCP exhibited strong internal consistency (α = .79–.91) and inter-rater reliability (ICC = .70–.88). The measure demonstrated convergent validity with the CTS-R (r = .40–.54), although investigation into competence classification indicated that the CTCP may be more sensitive at detecting competence for panic disorder-specific CBT skills. Notably, the CTCP demonstrated the first indication of a relationship between therapist competence and clinical outcome for panic disorder (r = .29–.35); no relationship was found for the CTS-R. Conclusions: These findings provide initial support for the reliability and validity of the CTCP for assessing therapist competence in CBT for panic disorder and support the use of anxiety disorder-specific competence measures. Further investigation into the psychometric properties of the measure in other therapist cohorts and its relationship with clinical outcomes is recommended.


Author(s):  
Emtanuos Michaeel

The Brief Multidimensional Students' Life Satisfaction Scale (BMSLSS) is a self-report measure developed to assess life satisfaction among students in five specific domains: family, friends, school, self, and daily life. The purpose of the current study was to develop an Arabic version of this measure and to investigate its psychometric properties with Syrian secondary students as well as university students. With a sample of (N=1604), several methods were used to estimate the reliability and validity of the measure. The results showed satisfactory test-retest reliability and internal consistency coefficients. Also, the results provided evidence for the convergent and divergent validity. Further evidence for the construct validity of the instrument was provided by studying the inter-correlations of its five subscales as well as the correlations of these subscales with the subscales of the entire instrument. At the same time, validity was supported by the correlations of the five subscales with achievement. In sum, the findings of this study show that the psychometric properties obtained from administering the instrument to a sample of secondary school and university students meets acceptable levels. Recommendations were made to conduct further psychometric studies upon the Arabic version of BMSLSS and to administer this version in cross- cultural studies. 


Author(s):  
Ling-Yu Guo ◽  
Phyllis Schneider ◽  
William Harrison

Purpose This study provided reference data and examined psychometric properties for clausal density (CD; i.e., number of clauses per utterance) in children between ages 4 and 9 years from the database of the Edmonton Narrative Norms Instrument (ENNI). Method Participants in the ENNI database included 300 children with typical language (TL) and 77 children with language impairment (LI) between the ages of 4;0 (years;months) and 9;11. Narrative samples were collected using a story generation task, in which children were asked to tell stories based on six picture sequences. CD was computed from the narrative samples. The split-half reliability, concurrent criterion validity, and diagnostic accuracy were evaluated for CD by age. Results CD scores increased significantly between ages 4 and 9 years in children with TL and those with LI. Children with TL produced higher CD scores than those with LI at each age level. In addition, the correlation coefficients for the split-half reliability and concurrent criterion validity of CD scores were all significant at each age level, with the magnitude ranging from small to large. The diagnostic accuracy of CD scores, as revealed by sensitivity, specificity, and likelihood ratios, was poor. Conclusions The finding on diagnostic accuracy did not support the use of CD for identifying children with LI between ages 4 and 9 years. However, given the attested reliability and validity for CD, reference data of CD from the ENNI database can be used for evaluating children's difficulties with complex syntax and monitoring their change over time. Supplemental Material https://doi.org/10.23641/asha.13172129


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