Assessing the role of social media in tourism recovery in tsunami-hit coastal areas in Tohoku, Japan

2019 ◽  
Vol 26 (5) ◽  
pp. 776-791 ◽  
Author(s):  
Miho Fukui ◽  
Yasuo Ohe
Keyword(s):  
Social Media ◽  
Rural Areas ◽  
Recovery Process ◽  
Volunteer Tourism ◽  
Negative Effects ◽  
Time Series Regression ◽  
Twitter Account ◽  
Massive Number ◽  
Iwate Prefecture

Social media have become increasingly popular. However, there has been little investigation on how to effectively mobilize this newly emerging tool to promote tourism in rural areas. The aims of this article are twofold. First, among social media, we explore the role of Twitter for tourism promotion, especially by focusing on the recovery process of tourism in a rural area affected by the huge earthquake and tsunami, Magnitude 9.0, which hit eastern Japan in March 2011. Second, to approach the first purpose, we compare two types of tourism: ordinary tourism and ‘volunteer tourism’. As to the latter, a massive number of volunteers came to these areas to help in the recovery work from the devastation such as removing debris and helping evacuees rehabilitate their lives in Iwate prefecture. We employed a text-mining method to find keywords used in the official Twitter account issued by the Iwate Prefectural government and time-series regression models to identify factors that promote the two types of tourism. Data were collected using official statistics on incoming numbers of ordinary tourists and volunteer tourists. Tweeted information was provided by Iwate Prefecture. The results revealed that, first, tweeted information on cultural and natural heritage had a positive relationship with the number of incoming tourists while information on disaster-related words had negative effects. In contrast, second, tweeted information on tourism resources worked negatively toward the number of volunteer tourists while that on rehabilitation/reconstruction and on volunteers worked positively. Consequently, it is important to design support measures that enable the local tourism sector to attract incoming tourists after a drop-in volunteer tourism as reconstruction of the disaster area progresses. In this context, our results suggest how to effectively utilize Twitter for this purpose.

Effects of enterprise social media usage on task performance through perceived task structure: the moderating role of perceived team diversity

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Manting Deng ◽  
Hefu Liu ◽  
Qian Huang ◽  
Guanqi Ding
Keyword(s):  
Social Media ◽  
Task Performance ◽  
Task Structure ◽  
Negative Effects ◽  
Content Type ◽  
Team Diversity ◽  
Enterprise Social Media ◽  
The Relationship ◽  
And Task

PurposeOrganisations have widely adopted enterprise social media (ESM) to improve employees' task performance. This study aims to explore the mediating role of perceived task structure on the relationship between ESM usage and employee task performance. The authors investigate the moderating effects of perceived team diversity on the relationship between ESM usage and perceived task structure.Design/methodology/approachThe authors conducted a questionnaire survey in China on 251 working professionals who use social media in their respective organisations.FindingsResults showed that employees' perception of task structure considerably mediates the relationship between ESM usage and task performance. Findings also confirmed that perceived team diversity negatively affects the relationship between ESM usage and perceived task interdependence.Research limitations/implicationsPractitioners and/or managers should pay attention to the effect of ESM usage on employee's perceived task structure. Furthermore, they should focus on the level of team diversity when adopting ESM to enhance task performance.Originality/valueThis study contributes to the knowledge of perceived task structure in explaining the effect of ESM usage on task performance based on communication visibility theory. This work presents the relationship among ESM usage, perceived task structure, perceived team diversity and task performance. Moreover, this research enriches the literature on ESM usage by investigating the moderating roles of perceived team diversity whilst presenting the negative effects of perceived team diversity.

scholarly journals براہوئی زبان نا شونداری ٹی میڈیا نا کردار

Al-Burz ◽  
2016 ◽  
Vol 8 (1) ◽  
pp. 127-130
Author(s):  
Qayyum Bedar
Keyword(s):  
Social Media ◽  
Cultural Values ◽  
Electronic Media ◽  
Vital Role ◽  
Pivotal Role ◽  
Negative Effects ◽  
The World ◽  
Satellite Channels ◽  
Regional Languages

Electronic Media like Radio and Television is an effective tool of communication as for as the democratic or other modern societies are concerned. A Province like Balochistan where population is scattered and distances between human settlements are far away from each other, the pivotal role of distance electronic media cannot be ignored. now, with the emergence of satellite channels which are viewed in every nook and corner of the world, the overlapping of ideas, effects of one society to another and hegemony of stronger nations, their languages and civilizations can affect negatively to the weaker and smaller nations and there is need to counter and defuse the negative effects of these hegemonic designs, Balochistan has a multilingual and multi-cultural society; people speak different languages and have distinct cultural values, traditions, and taboos. As the language is a major source of interaction with each other, then it is necessary to develop and flourish each and every language which is spoken in Balochistan. The Baloch population may by at large, speak Balochi, Brahui and Sindhi languages. Dozens of newspapers, magazines and Electronic media like Radio, Television as well as social media played a vital role in promotion of Brahui       Apart from these as well as other regional languages.

Investigating the role of social media on mental health

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Hassan Ebrahimpour Sadagheyani ◽  
Farin Tatari
Keyword(s):  
Mental Health ◽  
Social Media ◽  
Body Image Dissatisfaction ◽  
The Internet ◽  
Poor Sleep ◽  
Negative Effects ◽  
Content Type ◽  
Positive Effects ◽  
The Impact

Purpose Today with the internet expansion, social media has also been identified as a factor in evolutions. Social media is the title used to refer to the set of sites and tools that have been born and developed in the space created by modern media such as communication networks, the internet and mobile phones. The effects of emerging phenomena, such as social media on human health, especially mental health, are important. As the effects of social media on users mental health is unclear, and the evidence in this field is contradictory, this study aims to determine the role of social media on mental health. Design/methodology/approach The current study was a review conducted in 2020. According to keywords, an extensive search was conducted on Web of Science, PubMed, Scopus, Google Scholar, Magiran and SID databases. In total, 501 articles were obtained. The articles were screened in three stages. Finally, out of 501 evaluated articles, 50 cases were carefully assessed and included in the study. Findings The findings showed that social media has negative and positive effects on mental health. Negative effects included anxiety, depression, loneliness, poor sleep quality, poor mental health indicators, thoughts of self-harm and suicide, increased levels of psychological distress, cyber bullying, body image dissatisfaction, fear of missing out and decreased life satisfaction. Positive effects included accessing other people’s health experiences and expert health information, managing depression, emotional support and community building, expanding and strengthening offline networks and interactions, self-expression and self-identity, establish and maintain relationships. Originality/value The impact of social media on mental health can be considered as a double-edged sword. The important thing is to be able to reduce the negative effects of social media on mental health and turn it into an opportunity by implementing appropriate strategies and actions and to increase and strengthen the positive effects.

scholarly journals KOMUNIKASI POLITIK ANIES BASWEDAN MELALUI SOSIAL MEDIA TWITTER

2021 ◽  
Vol 4 (2) ◽  
pp. 441-453
Author(s):  
Ashari Sakti Alim ◽  
Dian Eka Rahmawati
Keyword(s):  
Social Media ◽  
Political Communication ◽  
Public Services ◽  
The Political ◽  
Political Actors ◽  
Software Applications ◽  
Political Communications ◽  
Political Branding ◽  
Twitter Account

Abstract This paper wants to analyze how Anies Baswedan conveyed his political communication on Twitter social media. In this contemporary era, one of the most dominant political communications is social media, where political communication plays an important role because it can have an impact on political participation, political socialization. In the political field the role of social media is very important because it contributes as openness and transparency, Anies Baswedan is one of the political actors who play social media Twitter to convey political communication while increasing its popularity. In accordance with its previous political promises of integrated transportation and ok oce program. Anies is not uncommon to convey and show the development of political promises that have been running on his Twitter social media. in disseminating information through social media Twitter has proven to be very effective because many users around the world. This study uses descriptive qualitative research methods and analyzes using the help of NVIVO12 Plus software applications. The results of this study revealed that Anies Baswedan's political communication on Twitter social media was very focused on public services in DKI Jakarta. Political communication from Anies Baswedan also received a lot of responses from his followers on his Twitter account. This can be seen from the number of retweets and mentions done to Anies Baswedan. Anies Baswedan was also quite active in conveying his political communication through Twitter social media such as notifying work programs, political branding, giving political talks that were light in nature and also related to public services in DKI Jakarta. Keywords : Political Communication, Anies Baswedan, Social Media, Twitter Abstrak Tulisan ini ingin menganalisis bagaimana Anies Baswedan dalam menyampaikan komunikasi politiknya di sosial media Twitter. Pada era kontemporer ini salah satu komunikasi politik yang paling dominan adalah media sosial, dimana komunikasi politik sangat memegang peranan penting karena bisa berdampak untuk partisipasi politik, sosialisasi politik. Dalam bidang politik peran media sosial media sangat penting karena berkontribusi sebagai keterbukaan dan transparansi, Anies Baswedan adalah salah satu aktor politik yang bermain sosial media Twitter untuk menyampaikan komunikasi politik sekaligus menaikan popularitasnya. Sesuai dengan janji politiknya terdahulu yaitu transportasi terintegrasi dan program oke oce. Anies tak jarang menyampaikan dan memperlihatkan perkembangan janji politiknya yang telah berjalan di sosial media Twitter miliknya. dalam penyebaran informasi melalui sosial media Twitter sudah terbukti sangat efektif karena banyak penggunanya diseluruh dunia. Penelitian ini menggunakan metode penelitian kualitatif deskriptif dan melakukan analisis dengan menggunakan bantuan aplikasi perangkat lunak NVIVO12 Plus. Hasil dari ini penelitian ini mengungkapkan bahwa komunikasi politik Anies Baswedan di sosial media Twitter sangat befokus pada pelayanan publik di DKI Jakarta. Komunikasi politik dari Anies Baswedan juga mendapatkan banyak respon dari pengikutnya di akun Twitter hal ini dapat dilihat dari jumlah Retweet dan mentions yng dilakukan kepada Anies Baswedan. Anies Baswedan juga cukup aktif dalam menyampaikan komunikasi politiknya melalui sosial media Twitter seperti memberitahukan program kerja, Branding politik, memberikan perbincangan politik yang sifatnya ringan dan juga terkait dengan pelayanan publik di DKI Jakarta. Kata Kunci : Komunikasi Politik, Anies Baswedan, Sosial Media, Twitter

scholarly journals The Role of Social Media on Students GPA

2018 ◽  
Vol 6 (1) ◽  
pp. 1-5 ◽  
Author(s):  
Karzan Wakil ◽  
Rebwar Nasraddin ◽  
Rajab Abdulrahan
Keyword(s):  
Social Media ◽  
Educational Technology ◽  
Social Problems ◽  
Negative Impact ◽  
Average Score ◽  
Educational Tool ◽  
Negative Effects ◽  
Basic School ◽  
The Impact

In academia, social media is an educational tool that can attract students inside and outside classrooms and affect their total success. Using social media can have negative effects on the students like wasting time and social problems which have negative effects on grades and studying performance. In this work, conducted a survey in a basic school at Sulaymaniyah Governorate about the impact of using social media on students, Facebook particularly. We received 127 forms; then our analysis shows that using social media has a negative impact on students’ grades. Students who use Facebook for more than three hours had average grades of (66.88%), (73.59%) for one to three hours, and (%82.93) for less than an hour usage. Overall, every one hour using Facebook, the average score decreases by (%5.35). Therefore, decreasing the duration of using Facebook is helpful to increase the student’s average grades. Abstrak Dalam dunia pendidikan media sosial merupakan perangkat pendidikan yang dapat menarik perhatian siswa baik di dalam maupun di luar kelas dan memengaruhi kesuksesan mereka. Salah satunya wujudnya adalah penggunaan media sosial yang berlebihan dan membuahkan masalah-masalah sosial serta berimbas pada prestasi akademik mereka. Dalam penelitian ini peneliti melakukan survei di beberapa sekolah dasar di daerah Sulaimaniyah berkaitan dengan efek penggunaan media sosial, terutama Facebook, terhadap capaian akademik siswa. Balikan survei yang diterima oleh peneliti sejumlah 127 dokumen dan hasil analisis menunjukkan bahwa penggunaan media sosial berimbas negatif pada prestasi siswa. Rinciannya, siswa yang menggunakan Facebook lebih dari tiga jam rata-rata prestasinya 66,88%, untuk penggunaan antara satu hingga tiga jam rata-rata prestasinya 73,59%, dan untuk penggunaan di bawah satu jam rata-rata prestasinya 82,93%. Secara keseluruhan tiap penggunaan Facebook selama satu jam rata-rata prestasi siswa menurun 5,35%, oleh karena itu dapat disimpulkan bahwa pengurangan durasi penggunaan Facebook dapat membantu meningkatkan skor ratarata prestasi siswa  Keywords: Facebok; educational technology; social media; GPA

Role of KVKAligarhin Dissemination of Farming Technologies through ICT Tools

2020 ◽  
Vol 6 (02) ◽  
Author(s):  
ARVIND KUMAR SINGH ◽  
ASHRAF ALI KHAN
Keyword(s):  
Social Media ◽  
Rural Areas ◽  
Primary Data ◽  
Information Communication ◽  
Agricultural Marketing ◽  
Descriptive Research ◽  
The Social ◽  
Ict Tools ◽  
Social Media Tools

The present study analyses usage of various Information Communication Technology tools and their ways of promoting different technologies to the farmers of district Aligarh by Krishi Vigyan Kendra. Social media is the new upcoming area in agricultural marketing and farming activities. This study adopted descriptive research, and primary data collection tools were structured questionnaire and in-depth interviews of farmers. The social media tools are making farmers digitally literate. About 91.20% of farmers indicated that advisories shared to them solved their challenges faced by them on time, and approximately 81.52% of farmers said that information they received by different ICT tools proved to be useful. Majority of farmers were found to be using effective agricultural techniques along with Arogya Setu and KisanRath App to enhance productivity as per advisories. The role of ICT Tools to develop agriculture in the rural areas is being established and farmers are accepting it very well.

scholarly journals I AM THE VIRUS: DIGITAL STORYTELLING AND FICTIONAL TWITTER ACCOUNTS IN THE CORONAVIRUS CRISIS IN SPAIN

2020 ◽  
Author(s):  
Antoni Roig ◽  
Sandra Martorell
Keyword(s):  
Social Media ◽  
Digital Storytelling ◽  
Fictional Character ◽  
Health Crisis ◽  
Breaking News ◽  
Mainstream Media ◽  
Hard Times ◽  
Twitter Account ◽  
Collective Empowerment

The purpose of this work is to understand the role of digital storytelling as a conversation asset regarding social and health emergencies, specifically fictional parody characters in social media, as chroniclers of ongoing crises. We will focus on a strikingly popular phenomenon: the Twitter account @coronavid19, where the virus, presented as a fictional character, offers a humorous chronicle in almost real time through social media, from the early breaking news related to the presence of the virus in the country to the unfolding of an unprecedented social and health crisis. The account got more than 450,000 followers in its first week of existence, coinciding with the first confirmed Covid19 cases in mainland Spain (February 2020) and was widely covered by mainstream media. It currently has more than 860.000 followers, which is way higher than official health and governmental Twitter accounts. This paradigmatic case study has been chosen considering its impact from the early stages of the pandemic, but also its peculiarities as a fictional character and a privileged chronicler in the first person. Our case analysis is aimed to understand how fictional parody characters are built in discursive and extra-discursive terms, how they interact with followers and how narrative and character traits evolve along the crisis. We also want to observe whether they add nuances to social discussion, reframe news content (emphasizing or downplaying events) and serve as a tool to cope with hard times, fostering collective empowerment, mutual empathy, while stressing official recommendations using irony and mocking irrational behaviour.

To tweet or not to tweet? Exploring the effectiveness of service recovery strategies using social media

2016 ◽  
Vol 36 (9) ◽  
pp. 1014-1036 ◽  
Author(s):  
Ying Fan ◽  
Run Hong Niu
Keyword(s):  
Social Media ◽  
Social Network ◽  
Customer Satisfaction ◽  
Qualitative Data ◽  
Service Recovery ◽  
Recovery Process ◽  
Content Type ◽  
Recovery Strategies ◽  
Failure Severity

Purpose The purpose of this paper is to explore influencing factors that affect the effectiveness of service recovery strategies using social network from operations management perspective. Specifically, the authors study the relationships between social media agent responses to customer complaints, customer emotion changes and customer satisfaction. Furthermore, the authors investigate the roles of recovery speed and failure severity in the service recovery process using social network platform. Design/methodology/approach The results are based on 347 mini cases drawn from the Twitter accounts of a sample of airlines. Grounded theory approach is used to conduct qualitative analysis using NVivo 9, a qualitative data analysis program. A conceptual framework was developed, then tested using χ2 analysis. Findings Agent responses that do not require customers to take further initiatives for problem solving have positive effects on customer emotion alleviation and satisfaction. In contrast, responses that provide further directions poses negative effect on service recovery outcomes. There is a strong positive linkage between customer emotion change and customer satisfaction. Surprisingly, the direct effect of recovery speed on customer emotion and satisfaction is not supported by the data. Rather, it plays a moderating role in affecting the relationship between agent responses and customer satisfaction. The qualitative data further reveals the pivotal role of failure severity, one of key service failure attributes. Research limitations/implications The authors study service businesses’ recovery strategies using social media. A conceptual framework is developed to link agent responses, customer emotion changes and customer satisfaction from the lens of service providers, using an operations-oriented approach. Finding on recovery speed and failure severity reveal that these variables play different roles when service recovery is operated on social media platform as compared to traditional channels. Additionally, relying on tweets as data sources has constrained us from assessing other long-term service recovery outcomes such as loyalty, repurchase intent and word of mouth. The drawback is resulted from the limited information conveyed through tweets, which tends to be short and brief. The study focusses on the airline industry, which limits the generalizability of the findings to other service industries. Practical implications The authors highlight the value and potential of service recovery strategies using social network and provide insights for recovery operations where agent responses should be focussing on real time problem solving. The findings support the benefits of empowering social network agents for service recovery operations. Improving recovery speed should be less of a priority as it serves as a qualifier when service recovery is operated via social network. Given the pivotal role of failure severity, it is critical for social network agents to stand in the shoes of the complaining customers, making imminent assessment of the actual failure severity and taking action accordingly in real time. In the meantime, effective communication through social network may help to lower perceived magnitude of failure by customers, which in turn enhance the effectiveness of other service recovery efforts. Originality/value This study is the first attempt to investigate the service recovery process using social media from an operations-oriented perspective. The results supports the potentials of employing service recovery strategies using social media.

scholarly journals Households’ Willingness to Contribute to Irrigation Infrastructure in Rural China: The Role of Lineage and Outmigration

Water ◽  
2020 ◽  
Vol 12 (7) ◽  
pp. 1852
Author(s):  
Yu Yang ◽  
Fang Wang
Keyword(s):  
Rural Communities ◽  
Rural Areas ◽  
Rural China ◽  
Small Scale ◽  
Infrastructure Management ◽  
Negative Effects ◽  
Small Scale Irrigation ◽  
Willingness To Contribute ◽  
Irrigation Infrastructure

Rural areas worldwide are witnessing an increase in outmigration, which has led to an impact on irrigation infrastructure management. In many cases, governments in transition economies find it difficult to support small-scale irrigation infrastructure programs. This research aims to examine the extent to which the recent “lineage revival” in China to increase the importance of lineage networks can reduce the negative effects of outmigration in rural communities. Analyzing a rural community in Sichuan Province, the findings reveal that while there is no significant effect of outmigration on respondents’ willingness to contribute toward irrigation infrastructure, and while lineage networks can enhance this willingness, such networks also reduce participation if non-lineage members are among the beneficiaries. Finally, the study provides an understanding of how informal lineage networks may facilitate contribution to irrigation infrastructure.

The Role of Social Media in Higher Education, the Use of Social Media as a Communicative Agent and Their Subsequent Effects to the Learning Process of Students

2014 ◽  
Vol 5 (2) ◽  
pp. 58-69
Author(s):  
Katerina Chatzicharalampous
Keyword(s):  
Higher Education ◽  
Social Media ◽  
Learning Process ◽  
Negative Effects ◽  
Specific Field ◽  
Use Of Social Media ◽  
The Impact

In recent years Social Media have penetrated in all aspects of society in various ways. Higher education has also been a recipient of this penetration. This paper explores what is the impact of Social Media in the spectrum of education and specifically what are its implications in the specific field. The examination is provided through the presentation of reports that have been contacted on the issue, following a discussion and presenting the possible positive and negative effects of such a use in or outside the classroom area.

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