scholarly journals Building the ‘Truthmeter’: Training algorithms to help journalists assess the credibility of social media sources

Author(s):  
Richard Fletcher ◽  
Steve Schifferes ◽  
Neil Thurman

Social media is now used as an information source in many different contexts. For professional journalists, the use of social media for news production creates new challenges for the verification process. This article describes the development and evaluation of the ‘Truthmeter’ – a tool that automatically scores the journalistic credibility of social media contributors in order to inform overall credibility assessments. The Truthmeter was evaluated using a three-stage process that used both qualitative and quantitative methods, consisting of (1) obtaining a ground truth, (2) building a description of existing practices and (3) calibration, modification and testing. As a result of the evaluation process, which could be generalized and applied in other contexts, the Truthmeter produced credibility scores that were closely aligned with those of trainee journalists. Substantively, the evaluation also highlighted the importance of ‘relational’ credibility assessments, where credibility may be attributed based on networked connections to other credible contributors.

2021 ◽  
Vol 4 (2) ◽  
pp. 145-160
Author(s):  
Che Su Mustaffa ◽  
Nuredayu Omar ◽  
Zuraidah Abu Talib ◽  
Nan Zakiah Megat Ibrahim

Abstract: This study discusses the use of social media in organizational information management focused on WhatsApp application. This phenomenon is important given the current situation where the usage of social media as one of the formal and informal communication channels in the distribution of organizational information needs to be examined especially in terms of usage factors and its implications. Thus, the main purpose of this study is to develop an instrument to measure the usage of WhatsApp as well as to identify the implications of  WhatsApp usage among organizational staff. This study utilized combination of qualitative and quantitative methods. The qualitative method of interviewing was conducted with professional management staff, administrative and support staff. As a result of the interview, instruments to measure WhatsApp usage were formed which contained the dimensions of WhatsApp Usage, Belief in Information, WhatsApp Usage Ethics and WhatsApp Usage Competencies. The questionnaire was then distributed to the staff of the organization. Analysis of the questionnaire showed that there is a positive and significant relationship between WhatsApp Usage and Belief in Information, the Impact of WhatsApp Usage, and WhatsApp Usage Competencies. This study contributes to the knowledge related to information management in organizational communication as well as  strengthening the Technology-based Social Construction theory and Hyper personal theory. Keywords:  Competency, Information Management, WhatsApp, Instrument Development, Hyper personal theory     Abstrak: Kajian ini membincangkan tentang  penggunaan media sosial dalam pengurusan maklumat organisasi khususnya aplikasi WhatsApp. Fenomena ini penting memandangkan situasi semasa yang banyak melibatkan penggunaan media sosial sebagai salah satu saluran komunikasi formal dan tidak formal dalam penyaluran maklumat organisasi yang perlu diteliti dari segi faktor penggunaan dan implikasi dari penggunaan berkenaan. Tujuan kajian ini dilakukan adalah untuk membentuk instrumen bagi mengukur penggunaan WhatsApp serta mengenalpasti implikasi penggunaan WhatsApp dalam kalangan kaki tangan organisasi.  Kajian ini mengaplikasikan gabungan kaedah  kualitatif dan kuantitatif.  Kaedah kualitatif iaitu temu bual dilakukan dengan kakitangan pengurusan profesional dan kakitangan pentadbiran dan sokongan.  Hasil dari temu bual berkenaan, instrumen bagi mengukur penggunaan WhatsApp dibentuk yang mengandungi dimensi Penggunaan WhatsApp, Kepercayaan terhadap Maklumat, Etika Penggunaan WhatsApp dan Kompetensi Penggunaan WhatsApp. Soal selidik berkenaan kemudiannya diedarkan kepada kakitangan organisasi. Analisis dari soal selidik menunjukkan terdapat hubungan antara Penggunaan WhatsApp dengan Kepercayaan Terhadap Maklumat, Kesan Penggunaan WhatsApp, dan Kompetensi Penggunaan WhatsApp. Kajian ini menyumbang kepada pengetahuan berkaitan dengan pengurusan maklumat dalam komunikasi organisasi serta pengukuhan teori Konstruksi Sosial berteraskan Teknologi dan teori Hyperpersonal. Kata kunci: Kompetensi, Pengurusan Maklumat, WhatsApp,  Pembentukan Instrumen, Teori Hyperpesonal


2019 ◽  
Vol 22 (5) ◽  
pp. 770-792
Author(s):  
Jenni Hokka ◽  
Matti Nelimarkka

In our article, we investigate the affective economy of national-populist image circulation on Facebook. This is highly relevant, since social media has been an essential area for the spread of national-populist ideology. In our research, we analyse image circulation as affective practice, combining qualitative and quantitative methods. We use computational data analysis methods to examine visual big data: image fingerprints and reverse image search engines to track down the routes of thousands of circulated images as well as make discourse-historical analysis on the images that have gained most attention among supporters. Our research demonstrates that these existing tools allow social science research to make theory-solid approaches to understand the role of image circulation in creating and sustaining national and transnational networks on social media, and show how national-populist thinking is spread through images that catalyse and mobilise affects – fear, anger and resentment – thus creating an effective affective economy.


2018 ◽  
Vol 4 (3) ◽  
pp. 205630511878477 ◽  
Author(s):  
Patrícia Rossini ◽  
Jeff Hemsley ◽  
Sikana Tanupabrungsun ◽  
Feifei Zhang ◽  
Jennifer Stromer-Galley

Political campaigns’ use of digital technologies has been a topic of scholarly concern for over two decades, but most studies have been focused on analyzing the use of digital platforms without considering contextual factors of the race, like public opinion polls. Opinion polls are an important information source for citizens and candidates and provide the latter with information that might drive strategic communication. In this article, we explore the relationship between the use of social media in the 2016 US presidential elections and candidates’ standing in public opinion polls, focusing on the surfacing and primary stages of the campaign. We use automated content analysis to categorize social media posts from all 21 Republican and Democratic candidates. Results indicate that a candidate’s performance in the polls drives certain communicative strategies, such as the use of messages of attacks and advocacy, as well as the focus on personal image.


2021 ◽  
Vol 1 (1) ◽  
Author(s):  
Teresia Noiman Derung

Penelitian ini dilakukan untuk mengungkapkan bagaimana penggunaan media sosial untuk kegiatan katekese oleh para mahasiswa di Kota Malang, Jawa Timur. Penelitian ini menggunakan metode kuantitatif. Subjek penelitian adalah mahasiswa sekolah tinggi agama di Malang, Jawa Timur sebanyak 61 orang. Pengumpulan data menggunakan angket tertutup dengan menggunakan Google Form. Teknik analisis data menggunakan scoring, F prosen dan uji binomial. Pengolahan data menggunakan rumus scoring, memperoleh score rata-rata 1,72. Artinya dalam menggunakan media sosial sebagai sarana katekese, mahasiswa menjalankan keterlibatannya dengan baik. Berdasarkan hasil pengolahan data menggunakan uji binomial diperoleh nilai z = 4,05. Jika dibandingkan dengan nilai tabel maka nilai tersebut lebih rendah dari taraf signifikan 0,05 artinya ada perbedaan antara keterlibatan mahasiswa yang satu dengan yang lain dalam menggunakan media sosial sebagai sarana katekese.AbstractThis research was conducted to reveal how the use of social media for catechesis activities by the students in Malang City, East Java. This research uses quantitative methods. Research subjects are students of religious high schools in Malang, East Java, as many as 61 people. Data collection using a closed questionnaire using Google Form. The data analysis technique used scoring, F percent and binomial test. Processing data using the scoring formula, obtaining an average score of 1.72. This means that in using social media as a means of catechesis, students carry out their involvement well. Based on the results of data processing using the binomial test, the value of z = 4.05 was obtained. When compared with the table value, this value is lower than the significant level of 0.05, meaning that there is a difference between the involvement of one student and another in using social media as a means of catechesis


Author(s):  
Charmaine du Plessis

This paper proposes that social media studies could be complemented with Q methodology when a topic that plays out in social media is complex, controversial or sensitive to allow for deep‑seated, integrated online and off‑line perspectives. Although the Fourth Industrial Revolution brought researchers more opportunities and advantages to study topics that were previously inaccessible, using technologies for research does not come without challenges. This is especially the case with social media studies comprising large datasets and where it is not always possible to identify fake profiles, bots, spam or manipulated information without having access to advanced data analysis software. Another point is that views expressed in social media do not always represent offline perspectives. However, while Q methodology has, over the years, adapted its techniques to accommodate new technologies, more can be done to embrace a web 2.0 environment. Why and how social media studies could be augmented with Q methodology to reveal individuals’ perspectives and attitudes about topics will be examined and potential difficulties will be highlighted. Not yet a mainstream method, Q methodology combines the strengths of two robust qualitative and quantitative methods sequentially to reveal and isolate the subjective perspectives of groups of participants. This methodology could, therefore, be useful when a social media study puts forward novel ideas and findings that should be supported by offline views. In this regard, the paper provides some guidelines by referring to the five phases of a Q study and describing how a social media study could not only benefit from but also apply Q methodology to augment results. Supplementing social media research with Q methodology could be empowering and provide opportunities for further research and debate.


2020 ◽  
pp. 1-7 ◽  
Author(s):  
Daniel Allington ◽  
Bobby Duffy ◽  
Simon Wessely ◽  
Nayana Dhavan ◽  
James Rubin

Abstract Background Social media platforms have long been recognised as major disseminators of health misinformation. Many previous studies have found a negative association between health-protective behaviours and belief in the specific form of misinformation popularly known as ‘conspiracy theory’. Concerns have arisen regarding the spread of COVID-19 conspiracy theories on social media. Methods Three questionnaire surveys of social media use, conspiracy beliefs and health-protective behaviours with regard to COVID-19 among UK residents were carried out online, one using a self-selecting sample (N = 949) and two using stratified random samples from a recruited panel (N = 2250, N = 2254). Results All three studies found a negative relationship between COVID-19 conspiracy beliefs and COVID-19 health-protective behaviours, and a positive relationship between COVID-19 conspiracy beliefs and use of social media as a source of information about COVID-19. Studies 2 and 3 also found a negative relationship between COVID-19 health-protective behaviours and use of social media as a source of information, and Study 3 found a positive relationship between health-protective behaviours and use of broadcast media as a source of information. Conclusions When used as an information source, unregulated social media may present a health risk that is partly but not wholly reducible to their role as disseminators of health-related conspiracy beliefs.


Jurnal VICIDI ◽  
2021 ◽  
Vol 11 (1) ◽  
pp. 81-94
Author(s):  
Yemima Judithia Karsena ◽  
Hutomo Setia Budi

Currently, environmental issues are a sensitive matter and are widely discussed in the world and in Indonesia. Environmentally friendly products have started to be widely used and have become a new lifestyle for several groups of people. Many business actors take this opportunity to start a business which at the same time invites the public to care more about environmental health. Therapeutic is a new business created because of the founder's awareness of environmental issues that are currently happening. Carrying eco-friendly products, Therapeutic sells natural soap bar and scented products that are made from natural ingredients and do not cause environmental damage, as well as applying the concepts of less-waste, reuse, and eco-lifestyle. As a new brand that stands in the midst of a pandemic like today, Therapeutic has several obstacles, namely in Indonesia there have been many similar products or businesses that will cause Therapeutic to lose competitiveness and lose name when faced with competitors. In addition, Therapeutic still needs trust from consumers, which is very necessary for the types of products and systems from Therapeutic. From the problems faced, Therapeutic conducted research to find out what marketing strategies and promotional media were right to increase brand awareness.   The formulation of the problem in this study is how the brand activation strategy and promotional media are in accordance with the target market to increase Therapeutic brand awareness in social media. This research uses qualitative and quantitative methods in collecting data. The qualitative method is carried out by interviewing several experts and extreme users of eco-lifestyle actors to find data on how to carry out the right promotion. The quantitative method is carried out by surveying the Indonesian people to find out what social media platforms are most effective in promoting. The results of this study concluded that the right brand activation strategy for Therapeutic is by carrying out activities that can attract public interest such as workshops, so that the activities carried out can simultaneously introduce products and brands and provide education. The right social media platform to promote Therapeutic activation is Instagram.   Keywords: Brand Activation, Eco-Lifestyle, Eco-Friendly, Social Media.


2021 ◽  
Vol 3 (1) ◽  
pp. 189-196
Author(s):  
James Kimani Kuria

Covid-19 pandemic has adversely affected the newspaper sector. Majority readers, especially among the students, have since opted to use social media, television, radio, and online for news updates. Most of the students avoid reading the newspaper due to fear of contracting the disease. The study used both qualitative and quantitative methods of research designs. The quantitative design helped in identifying the readership magnitude of the hardcopy, online and broadcast versions before and after the Covid-19 pandemic while; the qualitative design helped identifying the causes of variation in magnitude in hardcopy newspaper readership. The study collected data from the primary source using a questionnaire with a sample of 50 respondents picked through convenience sampling method. The findings indicate that majority age of students interviewed ranged between 18-22 years and majority were male at 68% compared to female, 32%.  Also, most students, 94%, read the newspapers before the outbreak of Covid-19. 56 percent of them preferred the Daily Nation, 24% the Standard Newspaper while the rest went for the Star, the Nairobian and other versions of print media. However, after the outbreak of Covid-19 pandemic, most students, 90%, feared reading the newspapers and instead 68% went for Facebook, 24% used twitter while 8% used other forms of social media for news update. In conclusion, the use of traditional media like television and radio is still common among the students. The study indicate that majority 58%, of students used television sets for news update, 24% used radio, 10% used online media while 8% used other forms of media. 


2013 ◽  
Vol 6 (2) ◽  
pp. 107-119 ◽  
Author(s):  
Annelore Deprez ◽  
Peter Mechant ◽  
Tim Hoebeke

Literature states that incorporating social media as a journalistic tool in news reporting generates opportunities for journalists to not only dialogue with the audience but also to publish, to seek information, and to profile themselves or their organizations. This study broadens the empirical data on the journalistic use of social media, more specifically Twitter, by sports journalists in Flanders. A multimethod research approach was used to examine the content of tweets, the followings, and the profiles of the sports journalists. Results show that almost half of the sports journalists have a Twitter account, just over a third of them actively post tweets, and Twitter serves predominantly as an information source to learn more about athletes and their teams. Journalists also publish and communicate on Twitter and to a lesser extent use Twitter to interact with their audience. The study also reveals that Twitter is rarely used as a profiling tool for self-presentation.


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